Professional Documents
Culture Documents
E-mail: ashish.sood553@gmail.com
Career Objective
• To obtain an opportunity in challenging & grooming sector of leading ICT, where I can utilize my
vast & intellectual skills in diversified growing areas. Join to provide endorsement solutions with an
efficiency & adherence to serve commitments through extreme quality and future enhancement
services in their perpetual era’s.
Professional Summary
• An overall around 10+ years of Professional experience in digital ICT sector across with different
achievements in Enterprise, Corporate & Channelized divisions. Possess client relations B2B &
B2C, Account Management, Healthy Business, Client Dealing & Acquisitions, Future business
forecasting, Prospects, Client enhancement & Leadership, Effective solutions with timely committed
oriented services & positivity to preserve an enormous growth.
• Responsible for Managing, Introducing & Achieving in dedicated enrolments. Aspiring Leads in
segmented areas to increase productivity and handling corporate accounts to improve client
relationship for all future aspects.
• Create, Implement & organized the plans for all Products, Solutions and Services with an efficiency
and max. accuracy to become a successful & Key account management handler.
Professional Experience
du (Emirates Integrated Telecommunications Company)
Key Account & Relationship Manager- Enterprise Business
February, 1st 2016 – Till Date
Dubai, U.A.E.
Functional Areas: Accounts Management(Enterprise), Client Dealing, Acquisition & Retention, Business
generation in Mobile, Fixed, Cloud, ICT, IT Infrastructure, Solutions & Products, CRM, Business Devices
and Managed Services etc.
• Establishing enormous relationships with an enterprise customers to handle their business needs
effectively and leads to an enhance customer loyalty.
• Managing all designated accounts to increase the customer perception and leading to an end to
end handler for all future business terms and more satisfaction through a proactive, customized &
personalized relationship.
• More logical to address all the concerns, escalations and issues to designated areas through
penetrations driving in an accounts and increase customer visibility towards constant excellence.
• All business applications include as CRM, BSCS, Service desk, Software, ERP, Information
Technology, SharePoint, other various tools etc.
• Consistently to achieve all desired targets on monthly, quarterly and yearly basis to generate a
stimulate growth & new accounts to increase database consistently.
• Leading to possess more interactions and diversified to reach more effective approach to raise
revenue standards by Up- selling, Cross- selling, required changes, maintaining contracts etc.
• Ensure & timely reporting to each phase as per requirements and more qualitative approach in
working areas for future growth and leading business standards in a professional manner.
• Sustainability to close more profitable and secure business and strict to update with all essential
services as a best service provider in all the regions.
• Keeping customer interests in a driven way to join us better and highly attention to stay long as
much to increase digital portfolio & healthy partnership.
• Preparing various presentations, analyzation, ideas, leads/ enquiries management, Vendors
relationship, meetings standard to an extent and gain max. positivity for all expected roles.
• Adhere to all companies and departments procedure to serve request in a proper way and
deliverable solution in dedicated deadlines.
• Business forecasting on regular basis for successful achievements and fully competitive
information with strategic planning & executions.
TED COMPUTER SYSTEMS L.L.C.
Business Development Executive
February, 18th 2015 – January, 31st 2016
Dubai, U.A.E.
Functional Areas: IT Infrastructure Solutions & Services Provider, Data Storage Solutions, Cabling &
Network Solutions, ERP, AMC, System integrator and All IT Hardware & Peripherals etc.
• As an IT Consultant & services provider, delivering technology driven business solutions that meet
the strategic objectives of our clients. We deliver unmatched business value to customers through
a combination of process excellence, quality frameworks and innovative service delivery.
• Account creations for completing sales objectives and general quality proved driven solutions &
services to all end users.
• Responsible for Managing, developing, implementing and handling corporate accounts to improve
client relation at all future business terms.
• Skilled in cold calling, consultative selling, negotiating contracts, forming alliances, telecom setups,
required follow-ups, initiative start and partnership.
• Coordinate efforts to generate there confidence, reliability strong derivation and improve the
customer experience at the first meet of sale.
• Overseeing the sales & marketing operations, thereby achieving increased sales growth.
Recruiting, leading, mentoring & monitoring performance of team members to ensure process
efficiency as well as meeting of targets.
• Carry out client presentations expressing the value plan of products, solutions, service sales
efficiency and account bases by assessments sales activity plan.
Functional Areas: ERP Systems are- Campus Management (Complete Education Solution), Customer
Relationship Management (CRM), Firstling Hotel Management System (FHMS), Firstling Retail
Management System (FRMS), Website Development & Designing, Internet Marketing and all other services
related to IT.
Roles & Responsibilities
To build sales strategies and understand customer requirements to acquire more orders in the closing
stage, target orientation & developing areas. Also meet the customer requirements for any kind of work
related to IT Applications etc.
du University:
Mastery in Account Management Development Program: With an overall grade 93 in October 2016.
Certified & Awards: Be Aware Be Safe Program, Customer Privacy & Data Protection Module,
Information Security Awareness Training, Best account & base management, Consistent highest
NPS (Customer Experience) score more than 90% and Robotic Process Automation Award etc. Also
registered volunteer with UAE and Dubai associations & Expo 2020 as well.
Bulls Eye: Aptitude and Soft Skills: Participated in Campus Placement Training in May- June, 2011.
Personal Details