PRASOON UPADHYAY

Address: 1605, Sector D, Sudama Nagar, Indore, MP, India

Mobile: +91 9826039238 || E-Mail: prasoon.upadhyay@gmail.com

Director of Business Development - Planning & Execution

Growth Catalyst | Powerful Sales Strategist | Service Expansion
Top-performing Business Development & Sales Director who builds high-performance sales teams and
develops successful new markets that enables higher-margin sales
Process Implementation ~ Customer Management ~ Valued Mentor & Leader

SNAPSHOT
 Business Development Strategist, who builds strong, dedicated client relationships and partnerships that are built on
trust. Executive with 17 years experience leads companies to growth and market differentiation with a record of
generating new business opportunities and developing lucrative partnerships.
 Proven track record of implementing the necessary business development strategies to accomplish breakthrough
sales objectives while creating unique market-entry strategies, managing business relationships, building credibility,
and establishing immediate rapport with potential clients.
 Scope encompasses marketing and commercialization across Industry verticals like Telecom, IT & Infrastructure
Services, Logistics, Finance and Software Services.
 Provide new leadership, strategically guiding organization to enhance Process & Procedures to meet the business
requirements utilizing understanding of technologies used by businesses.
 Capitalized on skills in Finance & Accounting, Legal and Statutory Requirements, Negotiation – Client, Vendors and
Leadership Skills.
 Accustomed to establishing and cultivating long-term quality customer relationships by providing innovative solutions
and total satisfaction to clients. Detail-oriented with proven ability to multitask in a fast-paced and fiercely
competitive environment.

COMPETENCY COVERS
Strategic Planning / Business Strategy Sales & Marketing Business Development
Service Delivery Process Implementation Customer Management
Organizational Expansion Product Portfolio Enhancement Marketing & Commercialization
Contract Negotiations Strategic Alliances Resource Management

ORGANISATION SERVED
Myriad Technology Services www.myriadtechserv.com Apr’17 Onwards
Business Vertical: IT Product and Services General Mgr Operation & Marketing

 Directing and leading strategy, planning, execution & monitoring of organization’s business plans. Expanding
penetration in new markets with Product Consulting for Customer.
 Running the sales and marketing operations & accountable for increasing sales growth and driving sales initiatives in
order to achieve business goals.
 Providing expert consultation on Sale of GPS Tracking Devices for Educational Institutes and Transport Companies
 Built a solid sales infrastructure with US and Europe Based Customer.
 Directing business development, deal organization, and building credibility and rapport with new and existing
customer stakeholders.
 Identifying solutions for key investments in equipment & infrastructure.
 Supporting the development of a healthy internal culture that retains key employees and encourages their
professional development.
 Managing customer centric operations & ensuring customer satisfaction by achieving delivery/ service quality norms.
Attending to clients’ complaints and undertaking steps for resolving them.

InstaCar Technology Pvt. Ltd. www.instacar.in Nov’16 – Feb’17

Business Vertical: Logistics General Manager, Operations

 Valued mentor and leader—provides employees with the autonomy to do their work well while building strong,
personal relationships in order to improve communication as well as advance business development efforts.
 Results-driven leader who accelerates:
o Cab Aggregation Management
 o Staff and Call Centre Management the Operations Department
 Advanced in evaluating business needs for Staffing and collaborate with Human Resources and Administration
Department; building high-performance teams with New Hire and Shortlist, Evaluate and Hire Employees.
 Engaged with Employees to meet the Organization's expectations for productivity, quality, and goal accomplishment.
 Build and nurtured business processes and procedures to enhance speed, quality, efficiency, and output.

Auspice Infratel Pvt. Ltd. www.auspice.in Dec’14 – Oct’16

Business Vertical: Telecommunication Sales & Services Manager

 Accelerated revenue and profit growth by understanding Business Requirements from Customer and assess
Hardware, Software Networking requirements and involve engineers for implementing the solution.
 Spearheaded new business by ensuring:
o Customers are happy with our services and their needs are being met to meet customers, get their
feedback on customer feedback form and discuss the same in the quarterly management meeting
o Sales executives meet/exceed the sales targets provided to them. Track the performance of sales team
and guide them consistently meet sales targets
 Actively involved in servicing:
o Accounts and developed new accounts to meet sales targets through effective technical sales
presentations and utilization of support services
o Customers and generate leads. Maintaining and improving relationships with the client

SCF Services Pvt. Ltd. www.scfsindia.com Dec’06 – Nov’14

Business Vertical: Finance and Telecom Manager, Operations

 Evolved strategy for managing Collection, Retentions, Installation, Customer Verification; accountable for mitigating
and resolving operational challenges.
 Controlled over the operating expenses at the area level to identify patterns and take actions for institutionalizing
measures for cost optimization.

Online Info Systems Feb’03 – Nov’06

Business Vertical: Computer Hardware & Networking Sales Executive

Cent Bank Home Finance Ltd. Jul’00 – Dec’02

Business Vertical: Housing and Finance Process Coordinator

EDUCATION
 2008 MBA from National Institute of Management
 1998 Bachelor of Commerce, DAVV, Indore

TRAININGS
Attended
 Creativity & Innovation : Prof. Ram Kumar, IIM Ahmadabad
 Business Finance for Managers, Project Management Institute, pmi.org
 Going from Management to Leadership, skillsoft.com

Conducted
 People Motivation and Team building
 Logistics Management in Cab Industry & Various Product and Process Trainings

PERSONAL DETAILS
 Date of Birth 1 July 1977
 Language Known English, Hindi