I am currently working at Aamra Resources Limited as Manager, Service, Textile Division since 2019.

After completing my B. Sc. In Electrical and Electronics Engineering from Americal International
University Bangladesh; I have joined aamra companies in 2008 as a Service Engineer.
Since 2008, Im working in this Company and now I am appointed as Manager. In my long 14 years Job
life at this company I have learned to Explore various espects of both Electrical and Mehcnail
engineering. AAMRA REROUCESWorking within the Textile Industry for last 14 years, I possess well-
rounded experience
concerning Electrical, Mechanical, Software as well as Textile fabric solution. My working components
includes working with Siemens PLC, Siemens Inverter, Schneider Inverter, Siemens Controller program
etc.
In terms of office management, I have experience with MS word, AutoCAD, Windows OS .

I am working with a wide variety of customer in textiles industries and can specialize in many different
areas of expertise. There is a huge Opportunity of working and developing new products for businesses
and individuals by recording and analyzing of different equipment.

As a Service Manager, my job requirements are to create valuable product-based solutions at customer
end for customers that pass quality assurance tests and benefit customer use. I have been trained on
the latest engineering software, which is used to design for various finishing machines, products, or
systems. The main area of my work is to pursue include civil, mechanical, managerial and electrical.

With advanced skills using company software, I have Proven my ability to communicate well in written
and verbal communications. I play important role in Design thinking for product inventions and
enhancements. Motivation and commitment to providing interpersonal customer service

It’s my goal to Know and apply current industry standards and information. I present soft skills including
a positive attitude, flexibility and conflict resolution. I have the ability to solve problems creatively on
time also Having up-to-date knowledge and technical skills.

During my Educational life:

Educational qualifications:

1. I did my M. Sc. In Telecommunication Engineering from East West University.

2. I did my MBA from South East University in Marketing Major.
3. I have received training on Textile Finishing machine under the company Santex Rimar AG from
Switzerland

I have Experience with

 project lead and management processes.

 Expert level support for resolving customer complaints
 Designing responsible Textile Finishing machine solution to ensure Process flow
 Preparation of SOP & quality assurance procedures for a particular project
 Responsible for full resource management.
 Lead and synchronize the several projects initiated in the yearly business plan especially Textile
Industries.
 SOP Implementation of Textile Technology Division
  Design all departmental targets and evaluate all staff performance at various meetings and
develop and implement an efficient staff training programs as per requirements.
 Manage project meeting with Foreign Principles, Customers to control and facilitate rollout of
projects.
 Administer everyday operations for organization and provide support to all operations projects
and supervise working of all multifunctional project teams and manage all financial and
administrative activities.
 Design & Develop Project Risk Register guideline & Template
 Design and Development of Safety Guideline and Emergency support Guideline of textile
machineries.
 Monitor all projects and prepare schedule of all work within required timeframe and coordinate
with Project Managers & Project coordinators to evaluate all approvals.
 Follow up with Principle, Buyers, and Customer management
 Analyze all projects for future programs and recommend improvements to all business policies
and procedures and prepare all budget reports and coordinate with governing body & company
accounting service center for the same.
 Ensue Quality, Standardization & Change management
 In charge of appealing, choosing, training, assessment, rewarding of employee’s and also to
manage an organization’s workforce.
 Material Management, Ordering & Tracking
 Coordinate with customers for strategic Implementation Management Reporting

Achievements:

 Employee of the Month for year 2018 By AAMRA RESOURCES LIMITED.

 Employee of the Month for year 2019 By AAMRA RESOURCES LIMITED.
 Attended Shanghai Tex 2017 at China for textile machineries
 Received Letter of Appreciation from SANTEX RIMAR AG, SWITZERLAND for technical knowledge
and customer service.

Work Description:

 Revenue, invoicing, inventory, cost, plan, efficiency, profit

 Strengthen team management and improve the operation efficiency of teams
 Enhance the cooperation with European Principal company Engineers and improve the effective
operations
 Strengthen the team leading capability
 Maintain regular communication even there is no delivery relevance
 Transparent the issues in time and take initiatives in advance to avoid complain
 Showing best effort on the given commitment of delivery process and schedule
 Update in time of the project status
 Focus on the customer dependencies in advance to give them time to take initiatives
 Mange the delivery difficulties by the combined effort within contract clause
 Provide the competitive solution for customer to win the project
 Designing, maintaining, implementing, or improving electrical instruments, facilities, components,
equipment products, or systems for industrial, commercial, or domestic purposes.
 Performing a wide range of engineering tasks by operating computer-assisted design or engineering
software and equipment.
 Conferring with customers, engineers, and others to discuss existing or potential engineering
products or projects.
 Ensuring that installation and operations conform to standards and customer requirements by
preparing electrical systems specifications, technical drawings, or topographical maps.
 Establishing construction, manufacturing, or installation standards or specifications by performing a
wide range of detailed calculations.
 Ensuring compliance with specifications, codes, or customer requirements by directing or
coordinating installation, manufacturing, construction, maintenance, documentation, support, or
testing activities.
 Writing reports and compiling data regarding existing and potential electrical engineering projects
and studies.
 Preparing specifications for purchases of electrical equipment and materials.
 Supervising or training project team members.
 Estimating material, labor, or construction costs for budget preparation.
 Maintaining electrical equipment.
 Working with a variety of technicians.