OWOEYE IDOWU OLUWABUKOLA

Victoria Bay 2 Aanex off Dr Kennedy Okonkwo Way, Osapa Lekki, Lagos State
Phone no: 08105919991 Email: idowu.owoeye22@gmail.com

PROFESSIONAL SUMMARY

Detail oriented administrative Professional, with experience of managing daily administrative support tasks
operations and customer service. Well-organized, quick learner committed to delivering high-quality results.
Adaptable and versatile worker, providing excellent customer service within dynamic environments.

CORE COMPETENCE

• Service Management Skills: Efficient service management to execute given tasks and achieve goals.
• Communication Skills: Proficient in English Language and communicates well in oral and written formats.
• Complex Problem-Solving Skills: Ability to identify complex problems, and implement solutions. • Team
Player & Leadership Skills: Ability to lead a team, resolve conflict, organize, and establish rapport.

WORK HISTORY

SALES MANAGER & MARKETER 2022 - 2023

MAIHOMM MANAGEMENT LTD - LAGOS

• Managing internet advertisement campaigns
• Control over buying and sales distribution
• keeping record of purchases

SALES MANAGER & MARKETER 2016 - 2022

HYDEE COLLECTIONS - OSOGBO

• Organizing online advert campaigns
• Oversee purchase and sales distribution
• Making records of purchased goods
• Manage social media accounts of the brand

FRONT DESK OFFICER & RECEPTIONIST APRIL TO JULY 2023

32 CAKES AND CONFECTIONERY - OSHOGBO
• Greet visitors upon arrival, offered assistance and answered questions to build rapport and retention.
• Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing
• Created and updates physical records and digital records files to maintain current, accurate documentation.
• Established workflow processes, monitored daily activities, schedules and implemented modifications
• Delivered top-notch administrative support, promoting excellence in office operations.

RECEPTIONIST APRIL TO DEC 2018

BEYOND BEAUTY – LAGOS

• Completed client check-ins and directed guests to facilities and introduce available services.
• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Oversee fast-paced front desk operations and clients’ needs at busy facility.

• Informing client of company features and offered details regarding services procedures.
• Handled client’ s complaints and offered complimentary services to maintain high guest satisfaction rates.

SKILLS

• Microsoft Office/Microsoft Excel • Analytical and Critical Thinking, Clerical Support

• Project Management • Digital Marketing
• Resource Management • Office Management, QA/QC
• Client Management • Hair Styling
• Baking and Pastries • Event management

LEADERSHIP ROLE

• Served as Electoral Chairperson for Tourism Studies department, Osun State University
• Appointed as Financial Secretary of the Osun State Student Union Judiciary Committee

ACCOMPLISHMENT

• Strategically Increased 32 Cakes and Confectionery revenue by implementing effective sales strategies in
sales cycle process that resulted to over 60% increase in sales.
 • Monitored customer engagement trends and fashion market conditions with excel sheet and
successfully analyzed competitor actions to adjust strategies at Beyond Beauty
• Performed root cause analysis on production, created corrective plans of action and furnished objective
evidence to deliver accurate results at 32 Cakes and Confectionery.

EDU
CATION

• B. A (Hons), Tourism Studies (FIRST CLASS) 2022

Osun State University, Oshogbo, Osun State.

• Senior Secondary School Leaving Certificate 2015 Unity Girls School, Oshogbo, Osun State

REFERENCE
Available on request