RESUME

RAJESH BHARAT NEGI

Email Id: rajesh.negi8650@gmail.com

Mobile No.: +91 7045861489

OBJECTIVES:

I am a very determined person with a positive attitude towards life. I cherish challenges and surmount them
with sincerity, dedication and hard work. I welcome criticism and learn from my mistakes. I have an
assertive yet an affable personality.

EXPERIENCE:

Position Asst.Restaurant Manager (Present)2018-Salsa The fine dine restaurant and In Room Dining.

Previous Position April 2018: Food & Beverage Executive-In Room Dining

January 2015 : Courtyard by Marriott, Mumbai Till March 2018

Position:Asst.Restaurant Manager

 Coordinate daily Front of the House and Back of the House restaurant operations
 Deliver superior service and maximize customer satisfaction
 Respond efficiently and accurately to customer complaints
 Regularly review product quality and research new vendors
 Organize and supervise shifts
 Appraise staff performance and provide feedback to improve productivity
 Estimate future needs for goods, kitchen utensils and cleaning products
 Ensure compliance with sanitation and safety regulations
 Manage restaurant’s good image and suggest ways to improve it
 Control operational costs and identify measures to cut waste
 Create detailed reports on weekly, monthly and annual revenues and expenses
 Promote the brand in the local community through word-of-mouth and restaurant events
 Recommend ways to reach a broader audience (e.g. discounts and social media ads)
 Train new and current employees on proper customer service practices
 Implement policies and protocols that will maintain future restaurant operations
Position: Food & Beverage Service Executive - Banquets

 Responsible for Event Management and Banquet operations department.

 Recognizes opportunities to maximize revenue opportunities by up-selling and offering
enhancements to create outstanding events.
 Preparing of all Banquet documentation and coordinating with hotel departments, and customer to
ensure consistent, high level service throughout the event.
 Meeting with the all Event coordinators and get feedback
 Monthly turnover of INR 2 crore on an average in Banquets operations.
 Providing training to the New Staff Members.
 Responding to and coordinating all internal meeting requests.
 Cost Controlling.
 To liaise at all times with all team members and work as a team to reach targets set by the
Management.

January 2013 – December 2014: Courtyard by Marriott, Mumbai

Position: Food & Beverage Service Associate - MoMo Cafe.

 Providing training to the New Staff Members.

 Taking Briefings & Motivating Staff Members to increase productivity.
 Maintaining CGS Par stocks for the Outlet.
 Handled Marketing, & Promotional aspects of the Restaurant.
 Tracking on the operating cost of the restaurant in order to reduce the cost per cover on Monthly
basis.
 Tracking record of Regular guests.
 Responsible for handling various guest Interaction, handling their complaints and providing
excellent customer Service
 Tracking all Guest Suggestions, Complaints & analyzing the same.
 Beverage stock Management for the Restaurant.
 Implementing small improvements in the restaurant.
 Performing opening & closing procedures of restaurant
 Responsible for preparing various month end reports
 Conducting effective trainings on BSA, 15 minutes, Passport to success
 Manage roster and delegate duties to the staff for the department
 Provided excellent guest satisfaction and increased productivity standards by utilizing available
resources.
 Assisting restaurant executive & manager in the supervision of whole restaurant operation.

EDUCATIONAL QUALIFICATIONS:

Graduated in Hotel Management and Catering Operations (BHMCO) from Anjuman Islam
College.By Yashwantrao Chavan Memorial Open University.
AWARDS & RECOGNITION:

 Successful completion of Executive Development Program at Courtyard by Marriott, Mumbai

 Received Guest appreciation via Email’s & Guest Satisfaction Survey
 Received Associate of the Month December – 2013
 Received Executive of the Month December – 2016

LANGUAGE KNOWN:

 English
 Hindi
 Marathi

REFRENCE

Ravindra Jagade

Assistant Food & Beverage Manager

Contact Number: 8850441733