GOLDEN GATE JSC

BN MC TIU THEO PHNG PHP BSC

B phn: DC
Thi gian p dng: Qu 1 v nm 2012

T trng

20%
30%
10%
5%
10%
5%

Lnh vc

Finance & Mua hng gi tt

Process
(Purchasing
p ng tin mua
dept)
cng c dng c
Profit (cut
cost)

Ch s gi cng ty/ ch s gi thc t (so target nm)

% s lng order hon thnh ng hn/ tng s cc order mua

Gim t l hao ht

Hao ht thc t/ nh mc

Gim tn kho

S lng tn kho thc t/ S lng tn kho nh mc

K vng
<= KPI ca tng cc thng
k
85% - <90%
p ng 90% loi
nguyn liu
<=1 nhm mt hng vt
ch tiu nh mc
90%

m bo cht lng

Tng s lng hng t cht lng/ tng s hng p ng

90%

15%

Giao hng ng hn

Tng s ln giao hng ng hn/ tng s ln giao hng NVL

90%

10%

p ng tiu chun QA
S check list t/ tng s check list
checklist

15%

10%

Customer

Process

5%
10%

Cch o

p ng tt cc order
nguyn liu ca nh
S lng p ng/ s lng nguyn vt liu c order
hng

10%
40%

Mc tiu

People

75% s check list t/

tng s check list
100% bo co c gi
ng hn

Bo co ng hn

S bo co v KPI c gi ng hn/ tng bo co

Kim sot turn-over

S nv ngh vic (nhn vin nhn lng) *12/ tng nv trong

thng (tnh ra qu = bnh qun t l ngh vic cc thng)

Cross training

S lng v cht lng ni dung cross training thc hin trong

>=1 ndung training c kt
qu/ k hoch
qu trung bnh tr ln

10%

10%

People
5%

100%

Ch trng trainning

S lng ngi c o to/ tng s nhn vin

90%

Cng c o lng

Tn sut o

Thng k ca TCTK v bo
co gi nhp mua ca
Purchasing

Monthly

NVL mua trong nc

Web order

monthly

CCDC

Tiu chun QA quy nh

Weekly

NVL c s ch

nh mc hao ht NVL; Bin bn sn xut

Bn thng k theo di kho

Monthly

Mt hng c nh mc tn

nh mc tn NVL

Phiu giao hng cho nh

hng

Weekly

Hng NVL

Tng hp order hng/ tng hp hng xut

kho

Phiu giao hng cho nh

hng

Weekly

Hng NVL

Phiu giao nhn hng vi

nh hng

Weekly

Giao hng NVL hng ngy/ Web

order (NVL = 95%, Web order =
90%)

Trn PXK n nh hng b sung thm ct

nh gi cht lng (t/ khng t)

Thng k ca QA

Phm vi

Daily

Bn theo di nhn bo co
ca ngi ph trch

Quarterly

Bo co nhn s ca DC
hng thng

Monthly

Nhn vin thuc xng ch bin

Bo co ca HR

Quarterly

Nhn vin GGG

Ghi ch
Target ca cng ty/ ch s gi thc t tng
kt bi Cc thng k

File theo di OJT

Monthly

Nhn vin thuc xng ch bin

Rating Scale

Ch s gi cng ty/ ch s gi thc t (so target nm)

Tolerance

Rating
1
2
3
4
5 Check li

>=5% so vi CPI ca TCTK

>=2% & < 5% so vi CPI ca TCTK
<= KPI ca tng cc thng k

<2% so vi CPI ca TCTK

<5% so vi CPI ca TCTK
% s lng order hon thnh ng hn/ tng s cc order mua

<80%
80% - <85%
85% - <90%

90% - <95%
>=96%
S lng p ng/ s lng order nguyn liu ca nh hng

<90%
90%-<95%
95%

>95 v <98
>=98%
Hao ht thc t/ nh mc

S lng tn kho thc t/ S lng tn kho nh mc

S check list t/ tng s check list ca QA

Tng s ln giao hng ng hn/ tng s ln giao hng NVL

<60%
>=60&<70%

<80%
80%-<85%
85%
>85%-94%
>94%

>60%-<70%
>=70%-<75%
>=75%-80%
>80%-90%
>90%-100%

1
2
3
4
5

<80%
80% - <90%

1
2
3
4
5

<80%
80% - <90%
90%
>90%-95%
>95%

Tng s nhn vin nhn lng sau ngh vic/ tng s nhin vin
trong nm

>13%
>10%-12%
10%

8%-<10%
<8%
S lng ngi c o to/ tng s nhn vin

1
2
3
4
5
1
2
3
4
5

90%
>90%-95%
>95%

Tng s ln giao hng ng hn/ tng s ln giao hng CCDC

1
2
3
4
5
1
2
3
4
5

70%
>70-80%
>=80%

Tng s lng hng t cht lng/ tng s hng p ng

1
2
3
4
5

1
2
3
4
5

1
2
3
4
5

<80%
80% - <90%
90%
>90%-95%
>95%

BSC for DC
Timeline
Warning

Item

Cht nh mc hao ht NVL s ch

Status

Dept

Owner

QA

Thng

Start date

Deadline

1-Nov

Deadline1

Deadline2

Deadline3

Endate

Ln gia hn

S ngy di

Measureable Deliverables