Professional Documents
Culture Documents
Ethical Code of Conduct in Organization: Submitted To
Ethical Code of Conduct in Organization: Submitted To
In Organization
Submitted To:
Sir Mubashir Durrani
Submitted By:
Rabbia Khan
Roll# 23
Amina Faheem
Roll#20
Rukham Bashir
Roll#51
Iqra Saeed
Roll# 18
ACKNOWLEDGEMENT
First of all We are thankful to Almighty Allah who gave us knowledge and power to make us
able to complete our report successfully.
We are also thankful to Sir Mubashir Durrani and our Institute of Management Sciences
Bahauddin Zakariya University Multan who provide us this opportunity to have an experience in
a reputed organization and groom us for the future professional responsibilities.
We offer our heartiest tribute and cordial gratitude to present our thanks to Mr.Maskeen
Manger of State Bank of Pakistan Multan for their kind support and cooperation in this project.
PREFACE
At the graduation level, the students, after the completion of their studies have to face a lot of
difficulties and problems as they are entering a completely new phase of their lives that is the
practical field in simple, due the vast difference between theoretical and practical work. To
avoid such discrepancies the students of BBA are given the opportunity to not only visit various
business organizations but also to work there and gain firsthand experience at the process and
method in which these different organizations function.
The purpose of the practical training is to increase the know how of the students regarding the
virtual jobs of different business organizations of the country. It is also included in the charter of
Project Report that the students go through actual systems of the management which prevail in
the various business organizations. It is also necessary to enhance their managerial capabilities
include and comprehensive manner in respect of various managerial opportunities.
The preparation and submission of this Project Report is essential for all the students of BBA.
This Report on ethical code of conduct in State Bank of Pakistan covers more or less all the
aspects regarding the ethics code of conduct, working system, overall ethical behavior
considering the fact that the report is meant to give an overview of the State Bank of Pakistan.
Introduction
The State Bank of Pakistan (SBP) is the central bank of Pakistan. While its constitution, as
originally laid down in the State Bank of Pakistan Order 1948, remained basically unchanged
until January 1, 1974, when the bank was nationalized, the scope of its functions was
considerably enlarged. The State Bank of Pakistan Act 1956] with subsequent amendments,
forms the basis of its operations today. The headquarters are located in the financial capital of
Pakistan, Karachi with its second headquarters in the capital, Islamabad.
Ethics
Ethics, also known as moral philosophy, is a branch of philosophy that involves systematizing, defending,
and recommending concepts of right and wrong conduct.
2. Respect:
Treating each other with respect and dignity; appreciating the diversity of our workforce, customers and
communities.
3.Responsibility:
Being accountable for ethical decisions and actions; asking for clarification when necessary and
reporting concerns or violations.
1.Our Employees:
They have good relationship with their employees. They are treating their employees without any
discrimination and providing them all opportunities to go ahead and also there are encouraging
environment.
I.
II.
Accountability: There are also strong check and balance of employees accountability if they are
involved in any kind of wrong action then they are punished and their salaries are also
deducted.
Encouragement: For the encouragement of employees they are given promotions and also
bonuses. Their ACR are present they check it. It has 50 marks and every year employees are
awarded if they are punctual, attentive, good in behavior, their attendance, behavior with
customers and behavior with seniors.
2.Economy Welfare:
1. SBP doing good for the welfare of the economy like they are responsible to control foreign exchange .
Open market operation they have to maintain the reserves in banks and to issue rupee accordance of it.
2. They have to normalize the currency fluctuations for the welfare of economy.
3. For the welfare of the economy SBP issue the foreign currency bond
4.Pollution:
Every organization is ethically bound to consider if any pollution is spreading due to it. So in case of
SBP they burn their old NOTE(Rupee) in their burners and they have chimney which is throwing smoke
out of it which may be dangerous for the health of the citizens because in Multan it is located in the
heart of the city. But they said that they had removed the old method of burning. Now they have the
SHREDDING machines which makes the NOTE in the powder form which do not create pollution and
which is disposed off in proper way. But it increase work load on the workers.
5.International Standard:
SBP ethically and morally fulfill it. IMF also enforce it and ensure that international standard is
maintained. They control fluctuations , currency rate according to Dollar and also supply and demand
fluctuations.
8. Security Measures:
Security measures are taken if any problem occurs. They have fire exhaust but now fumigation system is
introduced due to which fire can be controlled easily.
Rehearsal of employees conducted after every 3 months in National Bank of Pakistan in Multan in case
of any emergency how react and how control it.
9. Safe environment:
1. Alcohol and drug free environment: Employees are not permitted to use, possess, distribute,
manufacture, sell, attempt to sell, or be under the influence of alcohol or illegal drugs.
3. Ignorance of employees:
Workers do not pay so much attention toward the customers/people who came SBP for many reasons.
Workers remain busy in their own work and do not pay so much attention customer have to wait for
them.
4.Frauds:
Frauds are most unethical practices in banks and should be removed as early as possible. System
transparency should be encouraged.
Conclusion:
Environmental issues have raised large and complicated ethical and technological questions for our
business society. The objectives are to conduct the personal and professional lives and activities in an
ethical manner. Honesty, justice and courtesy form moral philosophy which, associated with a mutual
interest among people, constitute the foundation of ethics. An organization should recognize such a
standard, not in passive observance, but as a set of dynamic principles guiding their conduct and way of
life. It is their duty to practice their profession according to this Code of Ethics. The code of ethics
include that for employees of banks, practice for personal customers, business customers, practice of
banks on competition, and general principles of banking.
The Bank is committed to creating and maintaining a working, learning and customer care
environment, which is free from violence and has zero tolerance for violence against any
employee or its property.
Employees are not allowed to play practical jokes or pranks on each other, indulge in horseplay,
or share immoral jokes with other employees, or the outside world.
Employees are prohibited to use, exchange, or sell intoxicants or drugs in the work place or
come to work under their influence. Smoking is allowed only in designated areas.
Employees are required to maintain proper dress code, appear well groomed and presentable at
all the time. Livery staff should be in their proper uniform. High standards of behaviour and tidy
work areas are to be maintained at all times.
Relationship with and Responsibilities to Customers, Prospects and other External Constituencies
Employees must always act fairly, equitably and objectively with all customers, prospects,
suppliers and other external constituencies. Highest degree of integrity, honesty, proprietary
and loyalty, towards the interest of the Bank, its customers and regulators is a must.
Employees are not authorized to accept or agree to accept any gifts or conveyance of anything
of value from any current or prospective customers or vendors or any person who has a
business relationship with the Bank with exception of the following:
1. Gifts that relate to commonly recognized events or occasions such as a promotion, new job,
wedding, retirement etc. provided those gifts are of reasonable value.
2. Gifts from a person who has a business relationship with the Bank, provided the acceptance is
based on relationship existing independent of the business of the Bank and reported to the
Human Resource Group.
3. Benefits available to the general public e.g. advertising or promotional materials, and discount
or rebates on merchandise or services
4. Civic, charitable, educational or religious organizational awards for recognition of service or
accomplishment.
Employees are strictly prohibited to engage in insider trading, buying or selling Banks common
stocks or otherwise benefitting from sharing inside information, whether obtained through
workplace or outside sources.
SBP fully supports the intended drive against serious crime and is committed to assisting the
authorities to identify money laundering transactions and where appropriate to confiscate the
proceeds of crime. Employees must follow the Anti Money Laundering Policy and Procedures.
Violation of any of the clauses of this Code of Ethics by any employee, may lead to disciplinary
proceedings culminating in punishment as per merits of the case.
Integrity in Marketplace
SBP make the following commitments:
Fair Dealing:
We will not take unfair advantage of anyone through manipulation, concealment, abuse of
privileged information, misrepresentation of material facts, or any other unfair-dealing practice.
Integrity in Marketing, Advertising and Promotions.
SBP has strong internal control for transactions therefore, low chances of fraud.
SBP treats its employee great. The opportunities for job securities, good salary packages and
benefits for employees attract and retain talent.