1. Dial your four-digit extension 2. As your greeting is being played press * 3. The phone will then ask for your ID, enter your four-digit extension, then press # 4. Enter your PIN, then press # To setup your voicemail for the first time: 1. Follow steps 1-3 from above 2. The default PIN is 8495162 3. After a brief welcome, you will record you name and press # 4. Press 1 to record your name again or press # to continue 5. When prompted, record your greeting and press # 6. Press 1 to record your greeting again or press # to continue To change your PIN: ***You must change your PIN from the default PIN*** 1. Access your voicemail 2. Press 4 for Setup options 3. Press 3 for Personal settings 4. Press 1 to change your PIN 5. You will be prompted twice to enter your new PIN and press # To listen to your messages: 1. Access your voicemail 2. Press 1 for new messages or press 3 for old messages 3. Message options: Press 1 to repeat Press 2 to save Press 3 to delete Press 4 to reply Press 5 to forward Press 6 to mark as new Press 7 to skip back Press 9 for message properties (date, time, number) To change your greeting: 1. Access your voicemail 2. Press 4 for Setup options 3. Press 1 to change your greeting 4. After you listen to your greeting, press 1 to record again