Communication Strategies

Used By the Students of Surabaya Hotel School

This study aims to discuss communication strategies used by students of

Surabaya Hotel School. The students are expected to apply those strategies to
keep conversation going on, this study based on theory of Communication
Strategies by Brown (2007) which is adopted from Dornyei (1995). Brown
(2007) classifies communication strategies into two categories, which are
avoidance strategies and compensatory strategies uses qualitative research. The
result of this study reveals that the students use eight of thirteen types of
communication strategies and use four types of combination of them, strategies
may happen because of two factors. Communicative competence is the
underlying systems of knowledge and skill required for communication
(Canale, 1983, 5).
As an international language, English is mostly used by the people
around the world. If the students cannot speak English well, they might lose
opportunity to study in abroad. They might also lose opportunity to interact and
communicate with other people from different countries. They might also do
not know how to pronounce the words correctly. To solve the problems in
communication, people usually use their hands, imitate the sound or movement

of things, mix language, create new words, describe or circumlocute something.

In short, people use communication strategies to communicate (Dornyei, 1995,
p.56). Students usually do not realize that they apply certain strategy when they
communicate. Communication strategies used by students will increase our
knowledge of how and by means of which strategies students overcome
communication problems.
Methodology to collect data about communication strategies, three ways:
observation, recording, and interview. Data Findings The types of
Communication strategies used by students in one of English class in Surabaya
Hotel School

References
Brown, H. D. (2007). Principles of language learning and Teaching. New
Jarsey: Prentice Hall Regents.
Dornyei, Z. (1995). On Teachability of Communication Strategies. TESOL
QUARTELY , 29,55-85.
Canale (1983). From Communicative competence to communicative language
pedagogy. In J Richard & R Schmidt. Language and communication (p. 2-27).
London: Longman Group Ltd.