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AlertConfigurationinXI
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RecipientDetermination
AlertManagementmustknowwhotherecipientsofalertsofaparticularcategoryare,sothatitcaninformthecorrectparties.There
are various ways of determining the recipients of alerts. Below you can see three ways of specifying recipients.
A system administrator determines the recipients of a particular alert category in the definition environment (transaction
ALRTCATDEF).Theadministratorcandefineindividualrecipients(usingFixedRecipients)orroles(usingRecipientsViaUserRoles). If
aroleisspecified,allrecipientswhohavetheassignedrolereceivethealertsofthecategoryinquestion.
DefineAlertRule
DefineAlertRuleinRWB>AlertConfiguration
SelecttheourownAlertCategory
ClicktoAddRuleandactivatethecorrespondingrule
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WiththeabovestepswearedonewiththeAlertConfiguration.NowdefineanyIntegrationprocesswhereafteraReceivestepinclude
aSwitchstep/forkwherewecansendalerttorequiredrecipientbyspecifyingAlertCategory.
To see whether Alert has been triggered or not, Go to RWB > ALERT INBOX and see any mail came to the Alert Inbox or run
transactionSOSTinSAPsystemwhereyouwillseethedetailsofallsendrequests.
FollowingisthesnapshotofthemailthatgenerallyarequiredrecipientreceivesintohisInbox.
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