Professional Documents
Culture Documents
August 2013
Work Experience
Kettering Health Network Process Excellence Intern
May August 2014
Assisted in the design and implementation of a new centralized human resources call
center as a member of the Process Excellence Department. Duties included assistance
team with:
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Process mapping
Project planning
Creating standard work
Observing current call center
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Researching
industry
practices
Updating SharePoint
best
Computer Skills
o Microsoft Office SharePoint Minitab
AutoCAD
Solid Edge
o Achievements
Awarded Gateway and Russ Vision Scholarships for high school GPA of 4.44
Awarded Academic Deans List in Fall 2013 and Spring 2014 semesters
Elected Hall Council President to plan/ facilitate meetings and act as a student liaison
between hall staff members and student residents (2013-2014)
Elected Programming Director for the Ohio University chapter of the Institute of
Industrial Engineers (2014-2015)
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