Professional Documents
Culture Documents
SKILLS
PROFESSIONAL EXPERIENCE
January 2014-Present
Focus School Software
Software Trainer and Implementation Specialist
Facilitate implementation of software program
Create trainings based upon the need of attendees and
districts
Facilitate trainings for large and small groups
Design and implement training sessions based upon
needs assessments.
Design
training materials in print and electronic
formats
Independently manage projects.
Design and develop course assessments to analyze
training participant comprehension of training
sessions.
Maintain confidentiality in regards to stakeholder data
Work with clients on designing a project plan to meet
their needs
Work with clients to develop a gap analysis
Manage
implementation of large scale software
integration
Coordinate and facilitate internal trainings for team
members
Facilitate train the trainers sessions
Write basic SQL queries for reporting
Utilize GoToMeeting to coordinate online training
sessions and project status meetings
Utilize SDLC principles
Assist with conducting needs analysis meetings
Track progress of product enhancements
Work with software engineers and architects to
develop training materials
implemented programs.
Provided feedback to department members on
curriculum and teaching.
Identified and address performance gaps.
Incorporated various educating techniques to meet the
needs of learners.
Incorporated
technology
to
increase
learner
engagement.
Evaluated assessment data
Coached training participants to higher performance
levels
Utilized E-Learning programs to enhance trainings
Conduct trainings utilizing software programs
EDUCATION
B.A. in English
University
Florida State