Kelly Belland

5103 56A Street, Lloydminster, AB, T9V 0T3

H: 780 875 0827
C: 306 830 4352
kelly.belland@gmail.com

Professional Experience
Staples, Lloydminster, AB
Office Supplies Associate (August 2009 September 2010)
-Customer service
-Loss prevention
-Stock
-Solution selling
-Signage
-Carry-out service
-Place special orders
-Cleaning
-Product knowledge
-Merchandising
-Inventory
Copy Associate (September 2010 February 2011)
-Customer service
-Maintain reports
-Machine maintenance
-Use of paging system
-Payment processing
-Print, photocopy, laminate, etc.
Shoppers Drug Mart
Cashier (April 2011 August 2011)
-Payment processing
-Process returns and exchanges
-Sell lottery tickets
-Stock

-Signage
-Customer service
-Use of paging system
-Cleaning

Postal Clerk (August 2011 May 2012)

-Answer customers' questions
-Resolve customer complaints
-Received and delivered parcels and letters

-Customer service
-Maintain reports
-Weigh items to determine price

Shoppers Drug Mart

Cashier (April 2011 August 2011)
-Payment processing
-Process returns and exchanges
-Sell lottery tickets
-Stock

-Signage
-Customer service
-Use of paging system
-Cleaning

Victoria Settlement
Historical Interpreter (May 2014 August 2014)
-Give tours
-Help plan events
-Maintain Facebook Page

-Research
-Cleaning

Co-op Gas Bar

Keyholder (June 2012 current)
-Customer service
-Resolve customer complaints
-Maintain reports
Lakeland College
Peer Tutor(2012-2014)
-Studying strategies
-Help with concepts in Economics, English,
History, and Sociology

-Payment processing
-Responsibly closing store
-Participated in inventory counts

-Help with organization

-Confidence boosting

Volunteer Work
Snowflake House Respite Foundation
Secretary on the Board (2012-current)
-Attending meetings and taking notes
-Helping to set up fundraisers (Blue Moon Gala,
raffles, etc.)

-Helping to facilitate Sibshops (a program for

siblings of children with special needs)

Education
Lakeland College Lloydminster Campus
(September 2012 Current)
-Working towards a B.Ed majoring in History, minoring in Drama.
-Current GPA: 3.0

Additional Skills
-Customer Service Trained
-Experience with Copy and Fax Machines
-First Aid Certified

References
Alicia Moore
Keyholder at Co-op Gas Bar
306 825 4820
Marion Kump
Postal Manager at Shoppers Drug Mart
780 872 7451
Curtis McManus
History Professor at Lakeland College
Curtis.McManus@lakelandcollege.ca