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Cisco Unified Presence Installation Guide: CUP Overview
Cisco Unified Presence Installation Guide: CUP Overview
CUP Overview
Cisco Unified Presence (CUP) enables clients to perform
functions such as presence, instant messaging, phone
control, click to call, voice, video, visual voicemail, and
web collaboration. CUP integrates with Cisco and
third-party endpoints.
Later in this document, we will install and configure
Cisco Jabber which provides access to these CUP
features through a single client.
Installation Overview
In this installation guide, we will install CUP on the ACME network. We will perform LDAP integration with CUCM and
CUP into the ACME AD environment, allowing a single directory and authentication method for all users.
We will also configure Jabber to provide CTI Phone Control and access to other CUP features.
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6. Sync CUCM with AD Users and verify LDAP Users appear in CUCM
CUCM > System > LDAP > LDAP Directory
Perform Full Sync Now
User Management > User Group > Find > Standard CCM End Users > Find
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2. LDAP Profile
Application > Cisco Jabber > LDAP Profile > Add New
Name: ACME_LDAP_PROFILE (or meaningful name)
Bind Distinguisher Name (DN): cn= ldap.admin, cn=Service Accounts, dc=acme, dc=com (FQDN of user)
Search Context: cn=users, dc=acme, dc=com (Location of Corporate User Accounts)
Primary LDAP Server: ACME_LDAP (LDAP Server created above)
Check Make this the default LDAP Profile for the system
Select Add Users to Profile > Find > select Users > select Add
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http://www.cisco.com/cisco/software/type.html?mdfid=284324806&catid=null
3. Configure Jabber and Login
Configure your Jabber Connection Settings by entering the Server Type and IP Address. To login, enter your corporate
user id and password.
Place and receive CUCM calls using your mobile device while Cisco Jabber is connected to the network
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Have multiple VoIP calls (call waiting, add new call, swap between active calls)
Use many of the standard in-call features that Unified CM provides, including hold, transfer, and conference
Connect automatically to the VPN if the corporate Wi-Fi network is not directly available
Transfer an active Cisco Jabber VoIP call from your device to your desk phone and vice versa
Transfer an active Cisco Jabber VoIP call to your mobile network
Dial numbers by raising the iPhone to the ear and speaking the name of the person to call
Search the corporate directory
Access voicemail through a visual list
Run the application in the background, and automatically register to Unified CM when available, and remain ready to
receive calls to the work phone number
Open an IM session with Cisco Jabber contacts
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