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Credit and Receivables Risk Exercise
Credit and Receivables Risk Exercise
Exercise Introduction
You have decided to implement the Credit Management function in SAP to better manage
Accounts Receivable to minimize the risk from customer default while making sure that the
impact on sales due to credit blocks is reasonable and minimized.
Some configuration settings have already been made to allow for credit management. Additional
settings must be made, along with master data entries to complete the implementation of credit
management. We will make those entries for ## Health Express, then check to see that they
function.
Select your credit control area, ##FS, then click on the details icon ( ) to get the following
screen:
Enter 000012 for the Update group and K1 for the FiscalYrVariant, then click on the save icon
( ). The update group defines how documents in the sales process change the Total
Commitment. With update group 000012:
Sales orders
o Increase the open order value
Deliveries
o Reduce the open order value
o Increase the open delivery value
Billing documents
o Reduce the open delivery value
o Increase the open billing document value
Click on the New Entries icon, which will bring up the following screen:
).
Enter
CCA RkC
##FS Z##
CG
01
Credit control
Standard Credit Check
CG Credit control
01 Standard Credit Check
). The currency value will change to USD:
To define the Automatic Credit Checking procedures, make the following entries:
Check Dynamic
Enter Reaction C (warning plus value by which credit limit is exceeded)
Check Status/Block (block further processing)
Enter 2 for Horizon (2 months for dynamic check)
Make the entries shown above, then click on the save icon (
twice to return to the SAP Reference IMG (
To find customer ## Health Express, click on the customer field, then click on the search icon
to call up the following search window:
After entering ## for the search term and clicking on the enter item, you should get a list of
customers:
Double-click on ## Health Express to select it, then make the following additional entries:
Enter 1000 for Credit limit and Z## for Risk Category, then click on the save icon ( ). The
SAP ERP system should now be configured with a credit limit of $1,000 for Health Express.
Next, we need to test the configuration. Click on the back icon ( ) until you reach the SAP
Easy Access screen
Enter:
Order Type OR
Sales organization ##FS
Distribution channel DI
Division SB
Then click on the enter icon
Make the following entries, then click on the enter icon ( ) and the following screen will
appear:
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Enter the information shown above, then click on the enter icon ( ). Next, follow the pulldown menu path EnvironmentPartnerDisplay credit account:
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From the Create Sales Order screen, we can check the customers credit status:
13
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Confirm the information required for ## Health Express, then click on the enter icon (
revised credit limit data will be displayed:
15
). The
Note that the sales order has used 59% of ## Health Expresss credit limit. Click on the back
icon ( ) until you are back at the SAP Easy Access screen.
):
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Enter the information shown above and click on the save icon (
will pop-up:
This is a result of the settings we made for Automatic Credit Control in Step 3. We set the
reaction to C, which meant that we would get a warning message plus information as to the
amount by which the order exceeded the credit limit. Because we specified a warning message,
we can save the sales order, but it will be blocked from further processing until the credit limit
problem is resolved. If we had specified an error message for the reaction, the order would not
be able to be saved. Click on the enter icon ( ) on the message to save the order, then click on
the back icon ( ) until you are back at the SAP Easy Access screen.
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Note that the amount of credit used has not changed! While we saved a second order for ##
Health Express, it is blocked, and as blocked orders cannot be processed further, the SAP ERP
system does not count them against the customers credit limit.
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Make sure that at least ##FS is entered for the Credit control area, then click on the execute icon
( ). This will produce the following report:
We will release this sales order for further processing. To do this, select the order by clicking the
check box, then click on the release icon ( ), then click on the save icon ( ). This will
produce the following message:
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Use the back icon ( ) until you are back at the SAP Easy Access screen, then recheck the credit
limit using the menu path:
ZLogistics ZSales and Distribution ZCredit Management ZMaster Data ZChange
The just-released sales order is now reflected in the Customers credit limit status:
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Enter ##SP for shipping point and enter a sales order, then click on the enter icon (
the following screen:
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) to produce
Click on the save icon ( ) to create the delivery. Use the back icon ( ) until you are at the
SAP Easy Access screen, then check ## Health Expresss credit status using the menu path:
ZLogistics ZSales and Distribution ZCredit Management ZMaster Data ZChange
Verify the default data, then click on the enter icon (
but use the pull-down menu path:
ExtrasSales value
which will produce the warning message:
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Note that the sales value of $1,180 is made up of an open sales order and an open delivery. Click
on the enter icon ( ) to close this window, then use the back icon ( ) until you are at the SAP
Easy Access screen.
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Enter 300 for SLoc (storage location), 2 for Picked Qty, then click on the Post goods issue icon
(
).
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Click on block at end of line to select, and then click on Collective billing document
Click on block at end of line to select the delivery, then click on Collective billing document.
When processing the delivery is complete, the color of the line will change:
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Use the back icon ( ) until you are at the SAP Easy Access screen, then check ## Health
Expresss credit status using the menu path
ZLogistics ZSales and Distribution ZCredit Management ZMaster Data ZChange
As one of ## Health Expresss sales order has now been processed and invoiced, it shows up in
the Accounts Receivable category.
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Enter the information shown above, then click on Process open items. This will produce the
following screen:
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Double-click on the USD Gross amount to assign the payment to the open invoice, then click on
the save icon ( ) to post the payment.
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Click Yes
Click Yes, and you will return to the SAP Easy Access screen.
Check ## Health Expresss credit status one last time using the menu path
ZLogistics ZSales and Distribution ZCredit Management ZMaster Data ZChange
Click on the enter icon (
Note that paying the invoice has cleared the Receivables item.
To generate a report on this customer, follow the pull-down menu path:
EnvironmentReportingCredit overview
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To complete this assignment, you need to print a copy of this report to hand in. To do this, click
on the print icon ( ) and you will get the following screen:
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After clicking on the continue icon you should be returned to the Document flow screen and a
message like the following should be displayed at the bottom of the screen:
The SAP ERP system will also open window that will contain details of the print job:
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