Q.

1)Solve the following

20

A cake manufacturer started his business at a very small scale, as he understood his cake
was in demand and he need to increase his production he thought of scaling his business to
a higher level. He employed 50 more employees along with a supervisor and shift in
-charge to take care of his production. After few months, he identified few problems in his
production and thought of improving the method.
1) Defective piece were increase.
2) Customer Service was affecting the sale.
3) Wastage was increasing.
He worked with his training team to identify how to cater this problem, and they came up
with a training 7 day training program. He wanted to estimate the ROI and Cost Benefit of
the program. Help him to calculate Cost Benefit, considering his average price per piece is
Rs. 52.
a) Defective Peace
b) Customer Care
c) Wastage

Pre Training
36 pc/ 4months
8 pc/ 2 months
5 pc/ Week

Post Training
28pc/ 4months
5 pc/ 2months
3 pc/week

Calculate Benefit per day, per week, per month, quarterly, half yearly and yearly.

Q2. Answer any two from the following

5x2=10

a) Briefly discuss the steps involved in the training process. How does training leads
to behavioral modification? (pg no: 6,7,222)
b) Explain training need analysis in detail. (pg no: 86 to 101 /6. Training Need
Assessment ppt maam)
c) Explain different types of training programs (pg no: 216)
Q3. Answer any two from the following

5x2=10

a) Explain the merits & demerits of management games, simulation & adventure learning.
(pg no:218,220,225)
b) Do you think Coaching & Mentoring is a good method to use for developing Sr. level
management? Why or why not? (pg no:303,304,305,306,307,308)
c) Explain the concept of blended learning & distance learning with example (pg
no:258,263)
Q4. Answer any two from the following

5x2=10

a) "The dynamics of industrial environment have made the role and responsibilities of a
training manager much challenging." Critically elucidate.

b) Write a note on computer based training.(pg no:247)

c) Explain Learning management system with example. How LMS contribute to the
learning organizations? (269)
Q5. Answer any two from the following

5x2=10

a) While implementing the training program which important requirements should be

fulfilled by the trainer & training department?
b) What is the significance of objectives and lesson planning? Do they really contribute to
effective learning? If yes, how?
c) Explain the role and importance of Training module & sequencing in the effectiveness of
training. ? (ppt8.desining training module maam ppt)
Q6. Answer any two from the following

5x2=10

a) What is the importance of evaluation of training program? What are the problems in the
evaluation? (pg no:177,178,188)
b) Explain recent trends in training & development. (pg no: 423)
c) What are the current issues in training & development? (pg no: 344,321)
Q7. Answer any two from the following
5x2=10
a) Explain Adult learning Theory with suitable example. (pg no:119/ 4. Principles of Adult
Learning maam ppt)
b) Explain various structures of training department. Which structure of training department
is more effective? (pg no63)
c) Explain various cost associated with the training program with suitable example.(pg
no:199)