Scribd Logo
Upload

Welcome to Scribd!

  • Code

    Uploaded by

    api-268366810
    55 views1 page
    Code Description of Code BF NG DF IM NC IC IC OL RP CP TP ER RT CO TY Benefits Negatives Definition of simulation Improvement in customer service skills No change was apparent. Simulation improved customer service skills.

    Original Description:

    Original Title

    code

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    Report this Document
    Code Description of Code BF NG DF IM NC IC IC OL RP CP TP ER RT CO TY Benefits Negatives Definition of simulation Improvement in customer service skills No change was apparent. Simulation improved customer service skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    55 views1 page

    Code

    Uploaded by

    api-268366810
    Code Description of Code BF NG DF IM NC IC IC OL RP CP TP ER RT CO TY Benefits Negatives Definition of simulation Improvement in customer service skills No change was apparent. Simulation improved customer service skills.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 1

    Code

    Description of Code

    BF
    NG
    DF
    IM
    NC
    IC
    OL
    RP
    CP
    TP
    ER
    RT
    CO
    TY

    Benefits
    Negatives
    Definition of simulation
    Improvement in customer service skills
    No change was apparent
    In Class training
    Online training
    Role Play training
    Customer complaints
    Telephone skills
    Employee retention
    Reduced training time
    Cost of training
    Type of Simulation

    You might also like