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Lead Generation Best Practices

Lead Management

Best Practices for Lead Management

Establish a common definition of a Lead

Integrated marketing & sales funnel

Sales & Marketing SLA/SOP

Adopt a repeatable lead management process

Map lead process to buying process

Establish conversion metrics by stage

Clear buyer-driven exit criteria

Sales feedback loop

Lead nurturing

Offer content built specifically by buying stage

Create a dedicated Lead Development Rep (LDR) role

Lead Development Role (LDR) resides in marketing

Clear lines for lead routing

Key
1 = Gulf

Void

2 = Gap

Partial

3 = Aligned

In Place

Assessment
Partial
Void
In Place
Partial
Void
In Place
Void
In Place
Void
Partial
Partial
In Place
Partial

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