Name

Profession :
Address

1. Which model NISSAN car do you own?

M-800
( )
Omni
( )
Alto
( )
Zen Estilo
( )
Wagon-R
( )
Swift
( )
Swift Desire
( )
A-star
( )
SX-4
( )
2.

How did you come to know about NISSAN cars?

Newspapers ( )
Magazines ( )
Friends/Relatives ( ) any other

TV ads ( )

3.

What attracted/prompted you to buy NISSAN among all other brands? (Please
rank)
Brand image ( )
Service network ( )
Price ( )
mileage ( )

4.

What are the features attracted you to buy the car you owning?(give the order of
preference 1-5)
Suits my need ( )
Easy maintenance ( )Trust worthy ( )
fuel efficient ( )
Good for Indian roads ( )

5.

Who influenced in buying the car you own?

Yourself ( )
Family ( )
Advertisement ( )

6.

Friends ( )

How do you feel on NISSAN quality and technology?

Very satisfied ( )
Satisfied ( )
Indifferent ( )
Dissatisfied ( )

7.

How do you feel about your NISSAN is luxury and spacious?

Very satisfied ( )
Satisfied ( )
Indifferent ( )
Dissatisfied ( )

8.

Price of your NISSAN vehicle?

High ( )
Reasonable ( )

Low ( )

Price of spare parts to your NISSAN?

High ( )
Reasonable ( )

Low ( )

9.

10. Convenient of service network?

Very convenient ( )
Moderate convenient ( )

Inconvenient ( )

11. Main purpose of that you will use your car for?
Office ( )
Family ( )
Shopping ( )

Long drives ( )

12. How long you will use this vehicle?

1-2 Yrs ( )
2-4 Yrs ( )
8 Yrs & above ( )

4-8 Yrs ( )

13. How do you feel when you drive yours NISSAN car?
More comfortable ( ) Comfortable ( )
Less
Uncomfortable ( )

comfortable

14. How do you rate the overall performance of the car compared to others?
Excellent ( )
Good ( )
Average ( )
below average ( )
15. Please rank the mileage of the car when compared to other cars?
Very good ( )
Good ( )
Average ( ) below average (

16. Do you get information about the free service offered by the company? from time to
time?
Yes ( )
No ( )
17. How do you feel on VARUN MOTORS dealership facility?
Outstanding ( )
Acceptable ( )
Average ( )
Unacceptable ( )
18. Is vehicle delivered on time?
Yes ( )
No ( )

19. How is the performance of the executives at the dealership?

Excellent ( )
Good ( )
O.K. ( )
Poor ( )
20. Based on your overall experience will you like to purchase or refer this brand/dealer to
any other person?
Definitely ( )
May Be ( )
Never ( )
21. Do

you

have

any

suggestions

for

the

NISSAN

as

well

as

VARUN

MOTORS ...............................................................................................................................
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