COMBATING

ATTRITION IN IT
COMPANIES
MADE BY:-

SHRAY JALI

WHAT IS ATTRITION?
Attrition is the reduction in the no. of
employees
through
Retirement,
Resignation or Death.

BENEFITS
Space for entry of new
talents
Removes bottleneck in the
progress of the company

Evolution
of
high
performance teams

IMPACT ON COMPANIES
Loss of productivity
High cost of recruitment
High cost of training
Wastage of precious time on
training & selection process
Affects the budget of a
company
Loss in revenue

ATTRITION RATES IN IT INDUSTRY

YEAR

ATTRITION
RATE(%)

2001

15-20

2002

15-20

SATYAM

ATTRITION
RATE(%)
(2006)
19.1

2003

14

SASKEN

19

2004

12.5

SAPIENT

18

2005

10

DR. REDDY

16

2006

22

AGILENT

15

COUNTRY

ATTRITION
RATE(%)

NIIT

15

HCL COMNET

13.89

US

42

WIPRO

13

AUSTRALIA

29

INFOSYS

12.9

EUROPE

24

MINDTREE

12

INDIA

22

CSC

12

GLOBAL
AVERAGE

24

TCS

10

COMPANY

FACTORS
CONTRIBUTING TO
ATTRITION

METHODS OF
COMBATING
ATTRITION

RECRUITMENT STRATEGIES
INFOSYS TECHNOLOGIES
LIMITED (LEARNABILITY)
o ABILITY TO LEARN
o ACADEMIC ACHIEVEMENT
o CONCEPTUAL KNOWLEDGE
o TEMPERAMENT TO FIT IN THE
WORK CULTURE
HEWITT ASSOCIATION (BRANDING)
o EXTERNAL BRANDING
o INTERNAL BRANDING

COMPENSATION & REWARDS

INFOSYS TECHNOLOGIES LIMITED
o USE OF ESOP(TAX FREE)
o EMPLOYEE STOCK PURCHASE
PLAN(ESPP) & RESTRICTED STOCK
UNITS(RSU)

USE OF ESOPs IN WIPRO, HCL, SATYAM,

PATNI COMPUTERS, I-FLEX SOLUTIONS

ORGANISATION CULTURE
EFFECTIVE COMMUNICATION
WIPRO CHANNEL (W)
TREATING EMPLOYEE AS AN
INTERNAL CUSTOMER
RECOGNITIONS
SATYAM ANNUAL AWARDS
WIPRO MASTERMIND,
DEAR BOSS
ENJOYMENT @ WORKPLACE

WORK-LIFE BALANCE
FEELING OF WELL- BEING
CLUB MEMBERSHIP
TRANSPORTATION
FACILITY
FLEXI-TIMINGS
TELECOMMUNICATING
DAY-OFF ON EMPLOYEES
BIRTHDAY OR ANNIVERSARY
EDUCATION LOANS FOR
CHILDREN
TCS STARTED MAITREE

LEARNING AND GROWTH

INFOSYS TECHNOLOGIES LIMITED

CII-EXIM AWARD FOR BUSINESS EXCELLENCE

CARING & DEVELOPMENT OF PEOPLE
GLOBAL FOUNDATION SCHOOL
EXCELLENCE IN PRACTICE AWARD
SATYAM COMPUTERS LIMITED
SATYAM LEARNING CENTER IN ASSOCIATION
ISB & BITS, HYDERABAD

LEADERSHIP QUALITIES

WIPRO- WIPRO LEADERS QUALITY SURVEY

LIFE CYCLE LEADERSHIP PROGRAMS
ELP
NLP
WLP
BLP
SLP
SATYAM- HARVARD GLOBAL LEADERSHIP

INFOSYS- INFOSYS LEADERSHIP INSTITUTE

CULTURALLY DIVERSE
WORKFORCE
INFOSYS DEVELOPMENT
CENTERS
CHINA
CZECH REPUBLIC
CANADA
SATYAM COMPUTERS LTD.
ANNOUNCED
ITS
1ST
EVER
RECRUITMENT
PROCESS
IN
SINGAPORE

OTHER RETENTION STRATEGIES

ADOPTED BY COMPANIES

JOB ENRICHMENT
EMPOWERMENT TO TAKE DECISIONS
M&M- JOB ROTATION & MULTI TASKING
FOCUS ON KRAs
COMPAQ- DISCLOSES THE SALARY OF T
EMPLOYEE ONLY AFTER HE ACCEPTS THE
HUGHES-

CATCH EMPLOYEES DOING SOMETHING RIGHT

SUMMARY
EFFECTIVE RECRUITMENT
STRATEGIES
COMPENSATION AND
REWARDS
ORGANISATION CULTURE
WORK-LIFE BALANCE
PROGRAM
NURTURING LEARNING &
GROWTH
LEADERSHIP ROLE
MANAGING DIVERSE

Y
N
A
S
IE