A. Executive Summary: Canara Bank

Canara Bank
1. a. EXECUTIVE SUMMARY
The project is entitled A study on The Management of Non-Performing Assets in the
Canara Banks Loan Portfolio is done at the Canara Bank, Donimalai Township, Mysore
(Dist), Karnataka State.
INTRODUCTION:
An efficient financial management is becoming inevitable for every manager in todays
corporate world. From a traditional aspect of raising funds whenever needed the
importance has shifted to day to day financial decision making and problem solving.
When initially the stress was on the internal analysis of the firm, procurement of funds,
management of assets and allocation of capital, the present importance has shifted to
decision making within the firm. With the modern aspect of finance function the
responsibilities of the finance manager has also increased. In the process of making
optional decision, he makes use of certain analytical tools in the analysis, planning and
control activities of the firm. Financial analysis is an essential prerequisite for making
sound financial decisions.
This study is intended to probe into the management of non performing assets in the
Canara Banks Loan Portfolio, for the period of 2004-2005 to 2007-2008. The study is
completely based on the analysis and interpretation of the published accounts of the bank
and personal interview of the senior officials of the bank.
OBJECTIVES OF THE STUDY:
To evaluate the Canara Banks asset quality.
To identify the effectiveness of the risk management system, undertaken by the
bank.
SCOPE OF THE STUDY:
The scope of the study here was confined to the organization only.
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Canara Bank
The study covers to find out the strategy required to reduce the NPAs.
METHODOLOGY OF THE STUDY:
Primary data.
Secondary data.
DATA ANALYSIS AND INTERPRETATION:
When the data collected is completed the data is processed and the relevant information is
obtained. The data collected is analyzed using various statistical tools like frequency
distribution, charts and percentage analysis.
DURATION OF THE STUDY:
This study is intended to probe into the management of non performing assets in the
Canara Banks Loan Portfolio, for the period of 2005-2006 to 2006-2007.
FINDINGS:
The Net NPA ratio of the Canara Bank declined from 1.88% as at March 31 st 2007
to 1.12% as at March 31st 2008.
Canara Bank has recovered its NPA which is amounted to Rs.865 crore during
2007-2008.
The Net NPA of the Canara Bank declined from Rs.1454 crore as on 31 st March
2008.
The Net NPA percentage of Canara Bank has reduced by over 19% during
2007-2008.
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Canara Bank
RECOMMENDATIONS:
Canara Bank should concentrate more on credit appraisal, monitoring, credit risk
management and recoveries.
Settlement is a better option for the banks wrestling with the problem of nonperforming assets.
Credit scoring allows lenders to determine whether or not you fit the profile of
the type of customers they are looking for.
Banks concerned should continuously monitor loans to identify accounts that
have potential to become non-performing.
CONCLUSION:
Securitization Act will surely help banks in reduction of NPA to a great extent.
Preventing fresh flow of NPAs to a great extent.
Exchange of credit information among banks would be of immense help to avoid
possible NPAs.
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Canara Bank
1. b. GENERAL INTRODUCTION:
INDUSTRY PROFILE
Banking in one form or another was in existence even in ancient times. The writings of
Manu (the maker of old Hindu Law) and Kautilya (the Minister of Chandragupta
Maurya) contained references to banking.
However, banking as a kind of business i.e., modern banking is of recent origin. It came
into existence only after the industrial revolution. After the industrial revolution, with the
increase in the size of industrial and business units, joint stock company people with
small means to become shareholders of big industrial and business enterprises. Still, there
were certain sections of public who were not prepared to invest their money on the shares
of joint stock companies. However they were willing to part with a little surplus money,
if they were assured of the repayment of their money with a little interest thereon. So
naturally, there arose the need for formation of financial institutions that could collect the
surplus funds of people on terms acceptable to them and make them available to the
needy for productive purpose. Accordingly a large number of financial institutions called
joint stock banks were set up after industrial revolution. As such joint banks or modern
banks are of recent development.
MEANING OF BANKS:
A banking company in India has been defined in the Banking Companies Act 1949 as
One which transacts the business of banking which means the accepting of the purpose
of sending or investment of deposits of money form the public repayable on demand or
otherwise and withdrawable by cheque, draft order or otherwise.
STRUCTURE OF BANKING SYSTEM IN INDIA:
Indian Banking System has been categories into two:
1. Scheduled Banks.
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Canara Bank
i.
State Co-operative.
ii.
Commercial Banks.
2. Non-Scheduled Banks:
Central Co-operative Banks and Primary Credit Societies.
Commercial Banks.
Commercial Banks are further divided into Indian Banks and Foreign
Banks.
Indian Banks are further divided into:
1. Public Sector Banks.
2. SBI and its Subsidies.
3. Other Nationalized Banks.
4. Regional Rural Banks.
ACTIVITIES OF BANKS:
I. Activities of Commercial Banks.
II. Activities of Central Banks.
I. Activities of Commercial Banks:
The activities undertaken by commercial banks be subdivided into:
a. Primary Functions.
b. Subsidiary Functions.
a. Primary Functions:
i.
Acceptance of deposits: It is very important for banks as it forms the basis

of all other activities of banks. It accepts various types of deposits. They
are current deposit, saving deposit, fixed deposit and recurring deposits.
ii.
Lending of Funds: It is also the most important function of Commercial

Banks as it fetches the major portions of the income of the banks.
Banks lend money by the way of loans, overdrafts, cash credit and
discounting of bills.
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Canara Bank
b. Subsidiary Functions:
i.
Agency Functions: The services rendered by banks as agent of their customers

are called agency services. They are:
Banks collect cheque, bank draft, bills, interest, dividends etc on

behalf of the customer.
Banks sells and purchases securities on behalf of the customers.
Banks arranges for remittance of funds from one place to another

place.
ii.
Banks acts as trustees, executors, representatives of their customers.
General Utility Services: Services rendered by banks to their customers as

well as the general public are called as general utility services.
Banks accept precious articles, documents etc for safe custody.
Banks helps exporters and importers in foreign trade.
Banks issue travellers cheque, letter of credit, circular notes etc.
Banks acts as a reference and supply information about the financial

standing of the customers to others.
II. Activities of the Central Bank:

A. Monopoly of Note issue.
B. Banker, Agent, Advisor to the government.
C. Custodian of cash reserves of the banks.
D. Lender of the last resort.
FUNCTIONS AND IMPORTANCES OF BANKS:
The importance of banks in the modern economy cannot be denied. Banks play a
significant role in the economic development. Banks perform a number of functions.
They are:
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Canara Bank
1. Banks mobilize the small scattered and ideal savings of the people, and make
them available for productive purpose. In the sort, they aid the process of capital
formation.
2. By accepting the savings of the people, banks provide safety and security to the
surplus money of the depositors.
3. Banks provide a convenient and economical method of payment. The cheque
system introduced by banks is convenient form making payments. Again the use
of cheque economies the time and trouble involved in settlement of business
obligations.
4. Banks provide a convenient and economical means of transfer of funds from one
place to another. Banks drafts are commonly used for remittances of funds from
one place to another.
5. Banks helps the movement of capital from regions where it is no very useful to
regions where it can be more usefully employed, by moving funds, banks
increases the utility of funds. Again by moving funds from one place to another,
banks contribute to the economic development of backward regions.
6. Banks influence the rates of interest in the money markets. Through the supply of
money (i.e. bank money or bank deposits) banks expert a powerful influence on
the interest rates in the money market.
7. Banks help trade and commerce industry and agriculture by meeting their
financial requirements. But for the financial assistance provided by the banks, the
pace of growth of trade and commerce industry and agriculture would have been
very slow.
8. Banks direct the flow of funds into production channels. While lending money,
they discriminate in favor of essential activities and against non essential
activities. Thus they encourage the development of right types of activities which
the society desires.
9. Banks always make it a point to help the industries, the prudent, the punctual and
the honest and discourage the dishonest, the spendthrift, the gambler the lair and
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Canara Bank
the knave (i.e. the rouge). Thus banks act as public conservators of commercial
virtues.
10. Banks serves as the best financial intermediaries between the saver (i.e. the
depositors or lenders) and the investor (i.e. the borrowers or the entrepreneurs).
SERVICE PROFILE OF THE CANARA BANK:

The bank has many financial services and different schemes. Important among them are
as follows:
DOMESTIC PRODUCTS
SAVING BANK DEPOSITS: For individuals & non-trading organizations / institutions.
CURRENT ACCOUNT: For business operations trades, businessmen, corporate
bodies.
FIXED DEPOSITS: Secured way to high returns individuals and institutions.
KAMADHENU DEPOSITS: Re-investment money multiplier plan.
CANBANK AUTO RENEWAL: Higher return in a shorter plan.
CANFLEXI DEPOSITS: A combination of savings & fixed deposits high return &
instant liquidity.
ASHRAYA DEPOSITS: Respecting Indian values for senior citizens.
RECURRING DEPOSITS SCHEME: Inculcating saving, a rewarding & recurring
habit.
FLOATING RATE DEPOSITS SCHEME (FRDS): Insures against interest rate
fluctuations.
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Canara Bank
LOAN PRODUCTS
HOUSING LOAN SCHEME: Purchase of a ready built house / flat construction of
house, purchase of a site and construction of house thereon, for undertaking repairs,
renovations, upgradation, and creation of additional amenities and for taking over of the
HL liability from other recognized housing finance companies and banks.
HOME IMPROVEMENT LOANS: Furnishing the house / flat along with banks home
loans / independently.
CANMOBILE: Facilities purchase of new / used cards / jeeps of all make. The scheme
also covers finance for purchase of brand new two wheelers.
CANCARRY: Provided credit worthy individuals, professional and salaried class for
buying consumer durables and household articles.
CANCASH: Offer assistance for meeting unforeseen contingencies.
Finance is granted against approved shares, bonds and debentures held by the clients.
CANBUDGET: Fulfills the financial needs of confirmed employees of reputed PSUs,
joint stock companies, central / state / semi government employees and lecturers /
professors / assistant professors of colleges / universities and research institutes.
CANRENT: Provides loans to property owners whenever the property is leased / rented
out to PSUs central / state / semi government undertakings. Reputed corporate banks.
Financial institutions, Insurance companies and MNCs.
CANMORTGAGE: Designed to meet the financial requirements against security of
equitable mortgagee of property (land & building) to professional, businessman, salaried
persons and individuals.
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Canara Bank
VIDYASAGAR EDUCATIONAL LOAN SCHEME: Renders financial assistance for

needy and meritous students for pursuing all type of studies (professionals / general) in
India and Abroad.
LOAN SCHEME TO TRADERS / BUSINESS ENTERPRISES: With hassle free
and minimum terms and conditions, the scheme cater to the needs of traders and other
business enterprises for smooth flow of business activities.
CANMAHILA: Exclusive loan scheme for women clientele.
AGRI LOAN SCHEME: Various loan schemes for agri-clinic, minor, irrigation, farm
development / machinery, plantation crops fishers and for agro-exports.
SSI LOAN SCHEME: A host of schemed available for technology up gradation fund in
textile and jute industries, credit linked capital subsidy stand by credit for capital
expenditure and margin money scheme of KVIC.
OTHER PRIORITY SCHEME: These include loan for retail traders, small business,
professional / self employed, medical practitioners and loan for solar water heating /
home lighting system.
CREDIT CARD OPERATIONS
The first Indian card issuers to bay ISO 9002 certification, CANCARD today as a
distinct recognition in the domestic as well as international market.
All verstors of CANCARD namely, CANCARD visa, classic, visa-corporate,

master card and visa international gold are issued through all CANARA BANK
branches & 24 CANCARD service centers located at major cities across the
country.
Four Indian Banks are in affiliation with the bank for issue of CANCARD
VISACARD.
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Canara Bank
Launched DEBIT CARD on November 4, 2003, a value added and tech based
product for its niche clients.
CUSTOMER CENTRIC ETHOS
CANARA BANK was the first to articulate the directive principles of good
banking, detailing bankers duties and customers rights.
First bank to get ISO certification for one of its branches in Bangalore in the year
of 1995-1996.
Recommendations of the Goiporia Committee on Customer Service have been

implemented by the bank.
The bank has Computerized Information Facilitation Centers (CIFCs) at all circles
to look exclusively into customer in a single window framework.
A 24 hour tele - contact facility is also available for customers to air their
grievances at corporate as well as circles levels.
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Canara Bank
COMPANY PROFILE OF THE CANARA BANK:
HISTORICAL TREND:
Canara Bank established in 1906 with the name of Canara Bank Hindu Permanent
Fund in Mangalore, India, by Ammembal Subba Rao Pai, is one of the oldest and major
commercial bank of India. Its name was changed to Canara Bank Limited in 1910. The
bank, along with 13 other major commercial banks of India, was nationalized on 19th
July, 1969, by the Government of India. Currently (2008), the bank has 2508 branches
spread all over India. The bank also has international presence in several centers,
including London, Hong Kong, Moscow, Shanghai, Doha, and Dubai. In terms of
business it is the largest nationalized commercial bank in India with a total business of
about Rs.2000 billion (about US $43 billion).
ORGANISATION STRUCTURE:
The bank has fourteen wings in the Head Office, Bangalore.
1. Personnel Wing
2. Corporate Credit Wing
3. Risk Management Wing
4. Priority Credit Wing
5. Inspection Wing
6. Department of Information Technology Wing
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Canara Bank
7. Marketing and Customer Relationship
8. Planning and Development Wing
9. Recovery Wing
10. General Administration Wing
11. Financial Management Wing
12. Treasury and International Operation Wing
13. Retail Banking and Subsidiaries Wing
14. Vigilance Wing
OFFICE AND BRANCHES: Canara bank has a network of 2415 branches, spread over
22states/ 4 union territories of the country and overseas branch @ London which are
administrated through
Head Office at Bangalore
13 Circles offices / International Division
35 Regional offices
2441 Branches
BRANCHES ABORAD:
CANARA BANK established its International Division in 1976, to supervise the
functioning of it various foreign department to give the required thrust to Foreign
Exchange business, particularly export and to meet the requirements of NRIs.
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Canara Bank
Though small in size the Banks presence abroad has brought in considerable foreign
business, particularly NRI deposits.
The presence of bank is shown under.
CANARA BANK, London, UK (Branch)
Indo Hong Kong International Finance Co Ltd Hong Kong (Subsidiary)
AL Razouki International Exchange company , Dubai, UAE
According to the latest information, both the CANARA BANK and State Bank of India
have come into a mutual agreement as to both the banks will be operating as a one unit
in the Moscow.
CORPORATE VISION:
To top as a World Class Bank with best practices in the realms of asset portfolio,
Customer orientation, Product Innovation, Profitability an enhanced value for stake
holders.
To set new standards in IT application, Customer responsiveness, Asset quality and

profitability, culminating in higher stoke holder value.
To scale new peaks in respect of IT based banking, efficient service delivery market
leadership in profitability.
CORPORATE MISSION:
Augmenting low cost deposits.
Toning up asset quality.
Accent on cost control.
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Canara Bank
Thrust on retail banking.
Customer centric focus.
Product innovation and marketing.
Leveraging IT for comprehensive MIS.
Maximize stockholders value.
CORPORATE OBJECTIVE:
E- Efficiency.
P- Profitability and Productivity.
O- Organization Effectiveness.
C- Customers centric
H- Hi Tech Banking
ACHIVEMENTS:
The Bank has already carved a niche in providing IT based services. Computerized
branches, for 65% of the branches & 81% of aggregated business provided a wide array
of services such as Network ATMs, any where Banking , Tele Banking & Remote Access
Terminals etc.,
The Bank was the first to launch networked ATMs & obtain ISO certification. CANARA
BANK shares are listed & Bangalore, Mumbai & National Stock Exchanges.
Establish well-developed quality circles have participated in many National &

International level competitions and have returned with handsome prizes.
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Canara Bank
Has set up its own Apex level Training colleges to its employees and thereby
takes care of the knowledge, skills and attitudinal development of employees.
Has also taken initiative in the environmental concerns.
PERRFORMACE HIGHLIGHTS OF 2007-2008
Canara Bank has posted net profit of s.581 cr for the half year ended September
2007 as against Rs.419 cr during the corresponding previous half year, registered
a growth rate of 38.60%.
The Bank operating profit registered an increase of Rs.548 cr (57.81%) to reach

Rs.1496 crore, up from Rs.948 cr for the first half of the preceding financial.
Return of assets a standard measure of profitability improved from 1.08%

(annualized) at a September 2004 to 1.28% (annualized) as at September 2007.
Number of branches moved up to 2441 from 2416 as at September 2004, besides

248 extension counter.
Global deposits of the Bank aggregated to as Rs.75, 396crore as against Rs.67734

crore a year ago, year growth being 11.31%.
MATURITY CLASSIFICATION OF VARIOUS ASSETS AND LIABILITIES:

In respects of the certain Assets and liabilities, CANARA BANK have undertaking a
behavior study, embedded options in the basis of past of past data, based on which the
bank is in a position to decide on the maturities of the asset and liabilities.
2. a. RESEARCH DESIGN
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Canara Bank
A study on the Management of Non Performing Assets in the Canara Banks Loan
Portfolio is done at the Canara Bank Donimalai Township, Sandur (TQ), Bellary (Dist),
Karnataka State.
The type of research used for the collection & analysis of the data is Historical Research
Method.
The main source of data for this study is the past records prepared by the bank. The focus
of the study is to determine the non-performing assets of the bank since its inception & to
identify the ways in which the performance especially the non-performing assets of the
Canara Bank can be improved.
The data regarding bank history & profile are collected through Exploratory Research
Design particularly through the study of secondary sources and discussions with
individuals.
Data Collection Method
Discussion with the manager & officers of the bank to get general information about the
bank & its activities.
Having face to face discussions with the bank officials
By taking guidance from bank guide & departmental guide.
Secondary Data
Collection of data through bank annual reports, bank manuals and other relevant
documents.
Collection of data through the literature provided by the bank.
Research Measuring Tool:

The tools used for data collection are:
1. Personal Interview
2. Secondary Sources
1. Personal Interview:
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Canara Bank
In this, discussions more held directly with the manager & officials to get the clear-cut
information about the topic and data to be collected for the purpose of analysis.
2. Secondary Sources:
Annual company reports, Balance Sheets, Profit & Loss account are used to collect the
data.
b. 1. SATATEMENT OF THE PROBLEM:
A crucial issue which is engaging the constant attention of the banking industry is the
alarmingly high level of non performing assets (NPA). Another major anxiety before the
banking industry is the high transaction cost of carrying non performing assets in their
books. The resolution of the NPA problem requires greater accountability on the part of
the corporate, greater disclosure in the case of defaults, an efficient credit information
sharing system and an appropriate legal frame work pertaining to the banking system so
that court procedures can be stream lined and actual recoveries made within an
acceptable time frame.
So the project titled A study on the Management of Non Performing Assets in the
Canara Banks Loan Portfolio looks in to the implications of high NPAs and suggests
effective recovery measures for resolving problem loans and thus making the banks NPAs
level healthy. It also compares the position of the Canara Bank with other public sector
banks in terms of their NPAs in the last three years and also to study the management of
total assets and advances of the Canara Bank among other public sector banks.
b. 2. OBJECTIVES OF THE STUDY:
To evaluate the Canara Banks asset quality.
To compare the position of the Canara Bank with other public sector banks in
terms of their NPAs.
To study the management of total assets and advances of the Canara Bank.
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Canara Bank
To identify the effectiveness of the risk management system, undertaken by the
bank.
To analyze sector wise non-performing assets.
To offer useful suggestions to reduce the NPA in banks.
b. 3. SCOPE OF THE STUDY:
The scope of the study here was confined to the organization only.
The study covers to find out the strategy required to reduce the NPAs.
The concentration is given only in understanding the NPAs growth with the
reference of Canara Bank.
The data is purely based on the secondary data collected from website and
journal.
The scope is limited to drawn conclusions from analysis and interpretations of the
primary and secondary data of the Canara Bank.
b. 4. METHODOLOGY:
Introduction
The quality of the project work depends on the methodology adopted for the study.
Methodology, in turn, depends on the nature of the project work. The use of proper
methodology is an essential part of any research. In order to conduct the study
scientifically, suitable methods & measures are to be followed.
Research Design
The type of research used for the collection & analysis of the data is Historical Research
Method.
The main source of data for this study is the past records prepared by the bank. The focus
of the study is to determine the non-performing assets of the bank since its inception & to
identify the ways in which the performance especially the non-performing assets of the
Canara Bank can be improved.
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Canara Bank
The data regarding bank history & profile are collected through Exploratory Research
Design particularly through the study of secondary sources and discussions with
individuals.
Data Collection Method
Discussion with the manager & officers of the bank to get general information about the
bank & its activities.
Having face to face discussions with the bank officials
By taking guidance from bank guide & departmental guide.
Secondary Data
Collection of data through bank annual reports, bank manuals and other relevant
documents.
Collection of data through the literature provided by the bank.
Research Measuring Tool:

The tools used for data collection are:
1. Personal Interview
2. Secondary Sources
1. Personal Interview:
In this, discussions were held directly with the manager & officials to get the clear-cut
information about the topic and data to be collected for the purpose of analysis.
2. Secondary Sources:
Annual company reports, Balance Sheets, Profit & Loss account are used to collect the
data.
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Canara Bank
b. 5. LIMITATIONS OF THE STUDY:

The study is mainly based on the secondary data provided by the bank. As such it
is subject to the limitations of the secondary data.
The study is based only on NPAs with respect to loans.
The study is based on the data given by the officials and reports of the bank. The
confidentiality of some facts and figures is a limitation.
The non-availability of relevant information is one of the limitations.
The study is done only for the limited past 3 years.
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Canara Bank
3. THEORITICAL OVERVIEW
NPA ITS IMPACT AND MAGNITUDE:
MEANING OF NPA:
An asset is classified as non- performing asset (NPA) if dues in the form of principal and
interest are not paid by the borrower for a period of 180 days. How ever with effect from
March 2004, default status would be given to a borrower if dues are not paid for 90 days.
If any advance or credit facilities granted by bank to a borrower becomes nonperforming, then the bank will have to treat all the advances / credit facilities granted to
that borrower as non-performing without having any regard to the fact that there may
still exit certain advances / credit facilities having performing status.
A non-performing asset (NPA) was defined as a credit facility in respect of which the
interest and / or installment of installment of principal has remained Past Due for a
specified period of time.
An amount due under any credit facility is treated as "past due" when it has not been paid
within 30 days from the due date. Due to the improvement in the payment and settlement
systems, recovery climate, up gradation of technology in the banking system, etc., it was
decided to dispense with 'past due' concept, with effect from March 31, 2001.
Accordingly, as from that date, a Non performing asset (NPA) shell be an advance where
i.
Interest and /or installment of principal remain overdue for a period of more than
180 days in respect of a Term Loan,
ii.
The account remains 'out of order' for a period of more than 180 days, in respect
of an overdraft/ cash Credit(OD/CC),
iii.
The bill remains overdue for a period of more than 180 days in the case of bills
purchased and discounted,
iv.
Interest and/ or installment of principal remains overdue for two harvest seasons
but for a period not exceeding two half years in the case of an advance granted for
agricultural purpose, and
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v.
Any amount to be received remains overdue for a period of more than 180 days in
respect of other accounts.
90 days overdue norm

With a view to moving towards international best practices and to ensure greater
transparency, it has been decided to adopt the '90 days overdue' norm for identification of
NPAs, form the year ending March 31, 2004. Accordingly, with effect form March 31,
2004, a non-performing asset (NPA) shell be a loan or an advance where;
i.
Interest and /or installment of principal remain overdue for a period of more than
90 days in respect of a Term Loan,
ii.
The account remains 'out of order' for a period of more than 90 days, in respect of
an overdraft/ cash Credit(OD/CC),
iii.
The bill remains overdue for a period of more than 90 days in the case of bills
purchased and discounted,
iv.
Interest and/ or installment of principal remains overdue for two harvest seasons
but for a period not exceeding two half years in the case of an advance granted for
agricultural purpose, and
v.
Any amount to be received remains overdue for a period of more than 90 days in
respect of other accounts.
As a facilitating measure for smooth transition to 90 days norm, bank has been advised to
move over to charging of interest at monthly rests, by April 1, 2002. However, the date of
classification of an advance as NPA should not be changed on account of charging of
interest at monthly rests. Banks should, therefore, continue to classify an account as NPA
only if the interest charged during any quarter is not serviced fully with 180 days from
the end of the quarter with effect from April 1, 2002 and 90 days from the end of the
quarter with effect from March 31, 2004.
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Out of Order Status
An account should be treated as Out of Order if the outstanding balance remains
continuously in excess of the sanctioned limit / drawing power. In cases where the
outstanding balance in the principal operating account is less than the sanctioned limit /
drawing power, but there are no credits continuously for 180 days (to be reduced to 90
days, with effect from March 31, 2004) as on the date of Balance Sheet or credits are not
enough to cover the interest debited the same period, these accounts should be treated as
out of order.
Overdue
Any amount due to the bank under any credit facility is overdue if it is not paid on the
due date fixed by the bank.
Asset Type
Percentage of Provision
Sub standard (age up to 18 months)
10%
Doubtful 1 (age up to 2.5 years)
20%
Doubtful 2 (age 4.5 years)
30%
Doubtful 3 (age above 4.5 years)
50%
Loss Asset
100%
INCOME RECOGNITION-POLICY:
The policy of income recognition has to be objective and based on the record of recovery.
Internationally income from non-performing assets (NPA) is not recognized on accrual
basis but is booked as income only when it is actually received. Therefore, the banks
should not charge and take to income account interest on any NPA.
However, interest on advances against term deposits, NSCs, VIPs, KVPs, and Life
policies may be taken to income account on the due date, provided adequate margin is
available in the accounts.
Fees and commissions earned by the banks as a result of re-negotiations or rescheduling
of outstanding debts should be recognized on an accrual basis over the period of time
covered by the re-negotiated or rescheduled extension of credit.
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If Government guaranteed advances become NPA, the interest on such advances should
not to be taken to income account unless the interest has been realized.
REVERSAL OF INCOME:
If any advance, including bills purchased and discounted, becomes NPA as at the close of
any year, interest accrued and credited to income account in the corresponding previous
year, should be reversed or provided for if the same is not realized. This will apply to
Government guaranteed accounts also.
In respect of NPAs, fees, commission and similar income that have accrued should cease
to accrue in the current period and should be reversed or provided for with respect to past
periods, if uncollected.
THE CONCEPT OF GROSS NPA:
Income recognition is not possible once an account becomes NPA. Interest accrued on
non performing loan accounts is debited to the respective account and credited to the
interest suspense account instead of the profit and loss account. Usually no debits are
permitted in non performing asset expect unavoidable expenditure like litigation
expenses, insurance etc. Hence the balance outstanding in an NPA account includes:
1. Balance as on date of becoming an NPA.
2. Interest accrued but not realized.
On balance sheet date banks make provisions for loan losses. This provision is calculated
not on the balance outstanding but on the net balance, balance net of the amount kept in
the interest suspense account. This book balance of the net of the interest suspense
account is known as Gross NPA.
But in cases where guarantee claim is received from credit guarantee corporations like
ECGC, before making the provision for loan losses, such claim received is also netted
from the gross NPA. The terminology net NPA indicates the balance in interest suspense
account.
For evaluation RBI and other rating agencies rely on purpose usually the net NPA
balance.
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Thus Gross NPA means, balance outstanding minus balance in interest suspense account.
Net NPA means: Gross NPA minus balance claim received amount and provision
outstanding in that account.
IMPACT OF NPA:
At the Macro level, NPAs have chocked off the supply line of Credit of the potential
lenders thereby having a deleterious effect on capital formation and arresting the
economic activity in the country.
At the Micro level, unsustainable level of NPAs has eroded current profits of banks and
FIs. They have led to reduction of interest income and increase in provisions and have
restricted and recycling of funds leading to various Asset Liability mismatches. Besides
this, it has led to erosion in their capital base and reduction in competitiveness.
The problem of NPA is not a matter of concern to banks and FIs alone. It is the matter of
grave concern to the country and any bottleneck in the smooth flow of credit is bound to
create adverse repercussions in the economy. The mounting menace of NPAs has raised
the cost of credit, made Indian business man uncompetitive as compared to their
counterparts in other countries.
It has made banks more adverse to risks and squeezed genuine Small and Medium
Enterprises (SMEs) from accessing competitive credit and has throttled their enterprising
spirits as well, to a great extent.
Due to their crippling effect on the operation of the banks, Asset quality has been
considered as one of the most important parameters in the measurement of banks
performance under the CAMELS Supervisory Rating System of RBI.
THE MAGNITUDE:
Non-Performing Asset (NPA) has emerged since over a decade as an alarming threat to
the banking industry in our country sending distressing signals on the sustainability and
endurability of the affected banks. The positive results of the chain of measures affected
under banking reforms by the Government of India and RBI in terms of the two
Narasimhan Committee Reports in this surging threat. Despite various correctional steps
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administered to solve and end this problem, concrete results are eluding. It is a sweeping
and all pervasive virus confronted universally on banking and financial institutions. The
severity of the problem is however acutely suffered by Nationalized Banks, followed by
the SBI group, and the all India Financial Institutions. As at 31.03.2004 the aggregate
gross NPA of all scheduled commercial banks amounted to Rs.63883 crore. Table No.1
gives the figures of net NPA for the last three years. The ratio of net non-performing
assets to net advances also declined during 2005-06. Majority of the banks, this ratio is
less than 4 percent. Punjab and Sind Bank has the highest ratio with 9.62 percent
followed by Dena Bank of India with 9.4 percent. 4 banks reported nil ratio during
2005-2006.
Further it is revealed that commercial banks in general suffer a tendency to understate
their NPA figures. There is the practice of ever-greening of advances, through subtle
techniques. As per report appearing in a national daily the banking industry has under
estimated its non-performing assets (NPAs) by whopping Rs.3862.10 Crore as on March
1997. The industry is also estimated to have under-provided to the extent of Rs. 1,412.29
Crore. The worst offender is the public sector banking industry. Nineteen nationalized
banks have underestimated their NPAs by Rs. 3,029.29 Crore. Such deception of NPA
statistics is executed through the following ways.
Failure to identity an NPA as per stipulated guidelines: There were instances of
sub-standard assets being classified as standard.
Wrong classification of an NPA: Classifying a loss asset as a doubtful or
sub-standard asset, classifying a doubtful asset as a sub-standard asset.
Classifying an account of a credit customer as substandard and other accounts
of the same credit customer as standard, throwing prudential norms to the
winds.
REASONS FOR NPAs:
In Priority Sector Advances:
1. Directed and pre-approved natures of loans sanctioned under sponsored
programmes.
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2. Mis-utilization of loans and subsidies.
3. Diversion of funds.
4. Absence of security.
5. Lack of effective follow-up (Post sanction supervision and control)
6. Absence of Bankruptcy and fore-closure loans.
7. Decrepit legal system.
8. Cost in-effective legal recovery measures.
9. Difficulty in execution of Decrees obtained.
In Non-Priority Sector Advances:
1. Inadequate credit appraisal.
2. Demand recession.
3. Industrial sickness and labor problems.
4. Slow Legal system.
5. Diversion of funds.
6. Willful default.
7. Technology Obsolescence.
8. Managerial inefficiency.
9. Political compulsion and corruption.
WRITING OFF NPAs:
In terms of section 43(D) of the Income Tax Act 1961, income by way of interest in
relation to such categories of bad and doubtful debts as may be prescribed having regard
to the guidelines issued by the RBI in relation to such debts, shall be chargeable to tax in
the previous year in which it is credited to the banks profit and loss account or received,
whichever earlier.
This stipulation is not applicable to provisioning required to be made as indicated above.
In other words, amounts set aside for aside for making provision for NPAs as above are
not eligible for tax deductions.
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Therefore the banks should either make full provision as per the guidelines or write-off
such advances and claim such tax benefits as are applicable, by evolving appropriate
methodology in consultation with their auditors / tax consultants. Recoveries made in
such accounts should be offered for tax purposes as per the rules.
WRITE-OFF AT HEAD OFFICE LEVEL:
Banks may write-off advances at Head Office Level, even though the relative advances
are still outstanding in the branch books. However, it is necessary that provision is made
as per the classification accorded to the respective accounts. In other words, if an advance
is a loss asset, 100 percent provision will have to be made there for.
DEBT RECOVERY TRIBUNAL:
Any person aggrieved by any measure taken by secured creditor or his authorized officer
may file an appeal to Debts Recovery Tribunal, within 45days from date on which such
measure was taken. That is action of taking possession of asset, takeover of management
of business of borrower, appointing person to manage secured asset etc. is taken by the
creditor.
When a borrower files an appeal, the appeal cannot be entertained unless, the borrower
deposits 75% of the amount claimed in the notice by secured creditor. The DRT can
waive or reduce the amount required to be deposited. The amount is not required to be
deposited at the time of filing appeal, but appeal will not heard till the amount is
deposited. The borrower while filing the appeal should also file an application requesting
the Debt Recovery Tribunal to admit the appeal without deposit of any amount. If the
DRT orders partial deposit of the amount and the same is not deposited, appeal can be
dismissed.
The 75% deposit is only required if the appeal is filed by the borrower. If some other
aggrieved person (e.g. guarantor, shareholder) files it the deposit is not required.
If a person is aggrieved by the order of the DRT, it can file an appeal to the Appellate
Tribunal within 30days from the date of receipt of the DRT order.
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If the DRT or Appellate Tribunal holds that possessions of assets by the secured creditor
was wrongful and directs the secured creditor to return asset to concerned borrower, the
borrower shall be entitled to compensation and costs as may be determined by DRT or
Appellate Tribunal.
SECURITIZATION ACT:
With the enactment of the Securitization and Reconstruction of Financial Assets and
Enforcement of Security Interest Act 2002, banks can issue notices to the defaulters to
pay up the dues and the borrowers will have to clear their dues within 60days. Once the
borrower receives a notice from the concerned bank and the financial institution, the
secured assets mentioned in the notice cannot be sold or transferred without the consent
of the lenders. The main purpose of this notice is to inform the borrower that either the
sum due to the bank or financial institution be paid by the borrower or else the former
will take action by way of taking over the possession of assets. Besides assets, bank can
also takeover the management of the company. Thus the bankers under the
aforementioned Act will have the much needed authority to either sell the defaulting
companies or charge their management.
OVERALL BANKING AND NPA

BANKING REFORMS IN INDIA:
The Nationalization of the major commercial banks in the year 1969 and 1980 had
brought radical changes in the banking system in India. It had brought about major shifts
in the priorities in the banking operations. Branch expansion policies of banks were tuned
upto meet the banking needs of the people in rural and semi urban centers. For
accelerating the socio-economic and rural development process several Governments
sponsored programs were launched and lending in the priority sector, irrational lending
under socio political pressures, mounting levels of bad debts, branch expansion at non
viable centers etc. gradually started affecting the financial health of the banking sector in
the country. Commercial banks were not following uniform accounting policies
camouflaged the true financial position of banks. Quality of loan asset was not a concern
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and a high proportion of loan assets started becoming non performing. Most of the banks
were under capitalized and some of them even with negative worth. Thus there was a
compelling need for a change and various policy corrections had to be taken with the
view of strengthening the economy. Thus the Government of India was forced to initiate a
process of reforming the financial sector which banks constitute a dominant part.
The reforms process includes:
1. Introduction of prudential norms.
2. Transparency in balance sheets.
3. Deregulation of interest rates.
4. Partial deviation from directed lending.
5. Upgradation of technology.
6. Entry of new private sector banks.
NARASIMHAM COMMITTEE:
The first phase of banking sector reforms was initiated in the year 1992 in pursuance of
recommendations of the committee on financial sector reforms headed by Narasimham
Committee.
As per the recommendations of Narasimham Committee, The Reserve Bank of India
introduced in a phased manner, prudential norms for income recognition, asset
classification, and provisioning in the year 1998 Narasimham Committee-II came out
with more stringent norms for the industry. The prudential norms were revised from time
to time to fall in line with the best accounting practices and for transparency in published
accounts.
It is widely recognized that as a result of these reforms, the Indian Banking System is
becoming increasingly mature in terms of the transformation of business processes and
the appetite for risk management.
Deregulation, technological upgradation and increased market integration have been the
key factors driving change in the financial sector.
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EMERGING BANKING TRENDS:
During the current financial year, the focus of non-going reforms in the banking sector
was on soft interest rates regime, increasing operational efficiency of banks,
strengthening regulatory mechanisms and on technological up-gradation. As a step
towards a softer interest rate regime, RBI in its Annual Policy Statement had advised
banks to introduced flexible interest rate system for new deposits, announce a maximum
spread over PLR for all advances other than consumer credit and to review the present
maximum spread over PLR and reduce them wherever they are unreasonably high.
A BRIEF HISTORY OF NPA:

The concept of Asset Quality on the books of Public Sector Banks (PSBs) and Financial
Institutions (FIs) came into being when Reserve Bank of India (RBI) introduced
prudential norms on the recommendations of the Narasimham Committee in the year
1992-1993. The Committee recommended that an asset may be treated as NonPerforming Asset (NPA), if interest or installment of principal remains overdue for a
period exceeding 180days and that banks and FIs should not take into their income
account, the interest accrued on such Non-Performing Assets, unless it is actually
received or recovered. The Committee also recommended that Assets be classified into
four categories namely Standard, Sub-standard, Doubtful and Loss Assets and that certain
specified percentage of the same be held as provision there against. Before the reform
process, banks were booking income on an accrual basis and their balance sheets did not
reflect their true specified financial health. Thus the profit, capital and reserves were
overstated by them.
After 10years of NPA terror in the banking industry, Now the Banks Have Teeth, a new
law lightens the burden of bad loans for Indian Banks. The law that has been the catalyst
for the bad loan clean up passed Indias Parliament in November 2002. It allows lenders
to more easily foreclose on debtors assets or even demand a change in management.
Within weeks of the laws passage, banks saw a flood of loans once deemed
unrecoverable being repaid in double time. The Act is The Securitization and
Reconstruction of Financial Assets and Enforcement of Security Interest Act, 2002 (Also
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know as the Securitization Act). This Act enables the setting up of asset management
companies for addressing the problems of non-performing assets of banks and FIs.
INDIAN BANKING AND NPA:
The origin of the problem of burgeoning NPAs lies in the quality of managing credit risk
by the banks concerned. What is needed is having adequate preventive measures in place
namely, fixing pre-sanctioning appraisal responsibility and having an effective postdisbursement supervision. Banks concerned should continuously monitor loans to identity
accounts that have potential to become non-performing.
The core banking business is of mobilizing the deposits and utilizing it for lending to
industry. Lending business is generally encouraged because it has the effect of funds
being transferred from the system to productive purposes which results into economic
growth. However lending also carries credit risk, which arises from the failure of
borrower to fulfill its contractual obligations either during the course of a transaction or
on a future obligation. The history of financial institutions also reveals the fact that the
biggest banking failures were due to credit risk.
Due to this, banks are restricting their lending operations to secured avenues only with
adequate collateral on which to fall back upon in a situation of default.
GLOBAL NPA:
The core banking is of mobilizing the deposits and utilizing it for lending to industry.
Lending business is generally encouraged because it has the effect of funds being
transferred from the system to productive purposes which results into economic growth.
However lending also carries credit risk, which arises from the failure of borrower to
fulfill its contractual obligations either during the course of a transaction or on a future
obligation. A question that arises is how much risk can a bank afford to take? Recent
happenings in the business world Enron, WorldCom, Xerox, Global Crossing do not
give much confidence to banks. In case after case, these giant corporates became
bankrupt and failed to provide investors with clearer and more complete information
thereby introducing a degree of risk that many investors could neither anticipate nor
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welcome. The history of financial institutions also reveals the fact that the biggest
banking failures were due to credit risk.
Due to this, banks are restricting their lending operations to secured avenues only with
adequate collateral on which to fall back upon in a situation of default.
It needs to be recognized that prudential norms in respect of loan classification vary
widely across countries. A country follows varied approaches, from the subjective to the
prescriptive. Illustratively, in the United Kingdom, supervisors do not require banks to
adopt any particular form of loan classification and either is there any recommendation
on the number of classification categories that banks should employ. Other countries,
such as, the United States follow a more prescriptive approach, wherein loans are
classified into several categories based on a set of criteria ranging from payment
experience to the environment in which the debtor evolves. The adoption of such a
system points to the usefulness of a structured approach those facilities the supervisors
ability to analyze and compare banks loan portfolios.
India is a better bet than China for investors to pump money into non-performing assets
(NPAs) restructuring as it has better environment for recovery, according to consulting
firm Price water House Coopers (PwC).
WARNING: STANDARD & POOR:
Standard & Poors and The Credit Rating Information Services of India Ltd., (CRISIL)
estimate that Indias schedule commercial banks require between US$11billionUS$13billion in new capital to support losses embedded in impaired assets. The
significant capital shortfall estimated recognizes the existing moderate reported capital
position of Indian banks, the inadequate loan loss reserves maintained by the banks to
absorb likely losses.
The weak capital position of the Indian banking system is largely a reflection of growing
asset-quality problems stemming from weak underwriting and credit management
system, and the vulnerabilities of the Indian banking sector to the impact of globalization
on the countrys key industry sectors. The asset-quality position also has suffered from
regulations with respect to lending to priority sectors. The capital shortfall calculated
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assumes a significantly higher system non-performing loan level to that reported under
Indian regulatory standards, said Peter Sikora, associate director, Financial Services
Rating, Standard & Poors, together with CRISIL are, however, of the view that non
performing loan levels for Indian banks will be significantly higher at 20%-25% if more
conservative classification standards are adopted and restructured, and ever greened loans
are included as impaired assets.
LENDING BEHAVIOUR OF BANKS:
Due to the excess liquidity in the banking system, banks are now giving credit to even
non-priority sectors in an aggressive manner. Now banks give credit more to
unproductive purposes, like car loans, housing loans, consumer durables loans and
personal loans. This reckless lending paves the way to repayment irregularities and more
of NPA in the banking system. But on the others side economy has become buoyant and
the borrowers are now in a position to repay the loans even if it is an unproductive loan.
Banks have improved their credit appraisal system. NPA percentage in City Banks Car
Loan Portfolio is zero, because of the sophisticated credit appraisal system followed by
the bank. Banks now give priority to businesses and lending schemes also follow the
path.
CLASSIFICATION OF ASSETS:
CATEGORIES OF NPAs:
Banks are required to classify non-performing assets further into the following three
categories based on the period for which the asset has remained non-performing and the
realisability of the dues:
a) Sub-Standard Assets.
b) Doubtful Assets.
c) Loss Assets.
SUB-STANDARD ASSETS:
A sub-standard asset was one, which was classified as NPA for a period not exceeding
two years. With effect from 31March 2001, a sub-standard asset is one, which has
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remained NPA for a period less than or equal to 18 months. In such cases, the current net
worth of the borrower / guarantor or the current market value of the security charged is
not enough is not enough recovery of the dues to the banks in full. In other words, such
an asset will have well defined credit weakness that jeopardize the liquidation of the debt
and are characterized by the distinct possibility that the banks will sustain some loss, if
deficiencies are not corrected. With effect from 31March 2005, a sub-standard asset
would be one, which has remained NPA for a period less than or equal to 12 months.
DOUBTFUL ASSETS:
A doubtful asset was one, which remained NPA for a period exceeding two years. With
effect from 31March 2001, as asset is to be classified as doubtful, if it has remained NPA
for a period exceeding 18 months. A loan classified as doubtful has all the weaknesses
inherent in assets that were classified as sub-standard, with the added characteristic that
the weaknesses make collection or liquidation in full, - on the basis of currently know
facts, conditions and values highly questionable and improbable.
With effect from 31March, 2005, an asset to be classified as doubtful if it remained in the
sub-standard category for 12 months.
LOSS ASSETS:
A loss asset is one where loss has been identified by the bank or internal or external
auditors or the RBI inspection but the amount has not been written off wholly. In other
words, such an asset is considered uncollectible and of such little value that its
continuance as a bankable asset is not warranted although there may be some salvage or
recovery value.
It should be noted that the above classification is only for the purpose of computing the
amount of provision that should be made with respect to bank advances and certainly not
for the presentation of advances in the bank balance sheet. The Third Schedule to the
Banking Regulation Act 1949, solely governs presentation of advances in the balance
sheet. Banks have started issuing notices under The Securitization Act,2002 directing the
defaulter to either pay back the dues to the bank or else give the possession of the secured
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assets mentioned in the notice. However, there is a potential threat to recovery if there is
substantial erosion in the value of security given by the borrower or if borrower has
committed fraud. Under such a situation it will be prudent to directly classify the
advances as a doubtful or loss asset, as appropriate.
RBI GUIDELINES FOR CLASSIFICATION OF ASSETS:
Broadly speaking, classification of assets into above categories should be done taking
into account the degree of well-defined credit weaknesses and the extent of dependence
on collateral security for realization of dues.
Banks should establish appropriate internal systems to eliminate the tendency to delay or
postpone the identification of NPAs, especially in respect of high value accounts. The
banks may fix a minimum cut off point to decide what would constitute a high value
account depending upon their respective business levels. The cut off point should be valid
for the entire accounting year. Responsibility and validation levels for ensuring proper
asset classification may be fixed by the banks. The system should ensure that doubts in
asset classification due to any reason are settled through specified internal channels
within one month from the date on which the account would have been classified as NPA
as per extent guidelines.
UPGRADATION OF LOAN ACCOUNTS CLASSIFIED AS NPAs:
If arrears of interest and principal are paid by the borrower in the case of loan accounts
classified as NPAs, the account should no longer be treated as non-performing and may
be classified as standard accounts.
Asset Classification to be borrower-wise and not facility-wise:
i.
It is difficult to envisage a situation when only one facility to borrower becomes a

problem credit and not others. Therefore, all the facilities granted by a bank to a
borrower will have to be treated as NPAs and not the particular facility or part
thereof which has become irregular.
ii.
If the debts arising out of development of letter of credit or invoked guarantees

are parked in a separate account, the balance outstanding in that account for
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should be treated as a part of the borrowers principal operating account for the
purpose of application of prudential norms on income recognition, asset
classification and provisioning.
Accounts where there is erosion in the value of Security:
i.
A NPA need not go through the various stages of classification in cases of

serious credit impairment and such assets should be straightaway classified as
doubtful or loss asset as appropriate. Erosion in the value of security can be
reckoned as significant when the realizable value of the security is less than
50 percent of the value assessed by the bank or accepted by RBI at the time of
last inspection, as the case may be. Such NPAs may be straightaway classified
under doubtful category and provisioning should be made as applicable to
doubtful assets.
ii.
If the realizable value of the security, as assessed by the bank / approved

valuers / RBI is less than 10 percent of the outstanding in the borrowal
accounts, the existence of security should be ignored and the asset should be
straight away classified as loss asset. It may be either written off or fully
provided for by the bank.
RESTRCTURING / RESCHEDULING OF LOANS:

A standard asset where the terms of the loan agreement regarding interest and principal
have been renegotiated or rescheduled after commencement of production should be
classified as sub-standard and should remain in such category for at least one year of
satisfactory performance under the renegotiated or rescheduled terms. In the case of
sub-standard and doubtful assets also, rescheduling does not entitle a bank to upgrade the
quality of advance automatically unless there is satisfactory performance under the
rescheduled / renegotiated terms. Following representations from banks that the
foregoing stipulations deter the banks from restructuring of standard and sub-standard
loan assets were reviewed in March 2001. In the context of restructuring of the accounts,
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the following stages at which the restructuring / rescheduling / renegotiation of the terms
of loan agreement could take place can be identified:
a) Before commencement of commercial production.
b) After commencement of commercial production but before the asset has been
classified as sub-standard.
c) After commencement of commercial production and after the asset has been
classified as sub-standard.
PROVISIONING REQUIREMENTS:
As and when an asset is classified as an NPA, the bank has to further sub-classify it into
sub-standard, loss and doubtful assets. Based on this classification, bank makes the
necessary provision against these assets.
Reserve Bank of India (RBI) has issued guidelines on provisioning requirements of bank
advances where the recovery is doubtful. Banks are also required to comply with such
guidelines in making adequate provision to the satisfaction of its auditors before
declaring any dividends on its shares.
In case of loss assets, guidelines specifically require that full provision for the amount
outstanding should be made by the concerned bank. This is justified on the grounds that
such an asset is considered uncollectible and cannot be classified as bankable asset.
Asset Type
Percentage of Provision
Sub-Standard (age upto 18 months)
10%
Doubtful 1 (age upto 2.5years)
20%
Doubtful 2 (age 4-5years)
30%
Doubtful 3 (age above 4-5years)
50%
Loss Asset
100%
THE NPA PROBLEM:

The origin of the problem of burgeoning NPAs lies in the quality of managing credit risk
by the banks concerned. What is needed is having adequate preventive measures in place
namely, fixing pre-sanctioning appraisal responsibility and having an effective post39
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disbursement supervision. Banks concerned should continuously monitor loans to
identify accounts that have potential to become non-performing.
The performance in terms of profitability is a benchmark for any business enterprise
including the banking industry. However, increasing NPAs have a direct impact on banks
profitability as legally banks are not allowed to book income on such accounts and at the
same time banks are forced t make provision on such assets as per the RBI guidelines.
Also, with increasing deposits made by the public in the banking system, the banking
industry cannot afford defaults by borrowers since NPAs affects the repayment capacity
of banks.
Further, RBI successfully creates excess liquidity in the system through various rate cuts
and banks fail to utilize this benefit to its advantage due to the fear of burgeoning non
performing assets.
CREDIT APPRAISAL SYSTEM:
Prevention of standard assets from migrating to non performing status is most important
in NPA management. This depends on the style of Credit Management Mechanism
available in banks. The quality of credit appraisal and the effectiveness of post credit
appraisal and effectiveness of post credit follow up influences the asset quality of the
banks in a big way.
At Pre-Credit Stage:
1. Extensive enquiry about the character and the credit worthiness of the borrower.
2. Viability of the project to be financed is meticulously studied.
3. Adequate coverage of collateral is ensured to the extent possible.
4. Financial statement of the borrower is obtained and poor analysis of their
financial strength is done.
5. Apart from the published financial statements independent enquires are made with
previous bankers.
6. Pre-Credit inspection of the assets to finance is made.
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At Post-Credit Stage:
1. Operations in the account are closely monitored.
2. Unit visit is done at irregular intervals.
3. Asset verification is done on a regular basis.
4. Borrowers submit control returns regularly.
5. Accounts are periodically to evaluate the financial health of the unit.
6. Early warning signals are properly attended to.
7. Close contract with the borrower is maintained.
8. Potential NPAs are kept under special watch list.
9. Potentially viable units are restructured.
10. Repayment program of accounts with temporary cash flow problem is
rescheduled.
Immediate legal action is initiated in cases where the default is willful and the
intention of the borrower is bad.
CREDIT MONITORING:
Credit Monitoring System is for:
1. Preventing the slippage of quality assets through the monitoring of standard
assets.
2. Upgradation of quality of impaired loan asset through recoveries by means of
legal or otherwise.
3. Upgradation of loan assets through nursing in deserving and viable cases.
WARNING SIGNALS:
1. Default in servicing periodic installments and interest.
2. Accumulation of stock & non-movement of stock.
3. Operating loss / net loss.
4. Slow turnover of debtors & fall in level of sundry creditors.
5. Return of outward bills for collection / return of cheque.
6. Labor troubles.
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7. High turnover of key personnel.
8. Loss of critically important customers.
9. Court cases against the unit.
10. Avoidance of contacts with the bank.
11. Delayed submission of financial statements.
12. Disputes among partners / promoters.
CREDIT RISK AND NPA:
Quite often credit risk management (CRM) is confused with managing non-performing
assets (NPAs). However there is an appreciable difference between the two. NPAs are a
result of past action whose effects are realized in the present. i.e. they represent credit risk
that has already materialized and default has already taken place.
On the other hand, managing credit risk is a much more forward-looking approach and is
mainly concerned with managing the quality of credit portfolio before default takes place.
In other words, an attempt is made to avoid possible default by properly managing credit
risk.
Considering the current global recession and unreliable information in financial
statements, there is high credit risk in the banking and lending business.
CREDIT INFORMATION BUREAU (CIB):
It is in this context that the facility of Credit Information Bureau (CIB) becomes
relevant. A CIB provides an institutional mechanism for sharing of credit information on
borrowers and potential borrowers among banks and FIs. It acts as a facilitator for credit
dispensation and helps mitigate the credit risk involved in lending. Based on crosscountry experiences, initiatives have been taken in India to establish a credit information
bureau. The Bureaus established in these countries collect information on both individual
borrowers (retail segment) and the corporate sector.
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EXCESS LIQUIDITY:
Now banks are faced with the problem of increasing liquidity in the system. Further, RBI
is increasing the liquidity in the system through various rate cuts. Banks can get rid of its
excess liquidity by increasing its lending but, often shy away from such an option due to
the high risk of default.
In order to promote certain prudential norms for healthy banking practices, most of the
developed economies require all banks to maintain minimum liquid and cash reserves
broadly classified in to Cash Reserve Ratio (CRR) and the Statutory Liquidity Ratio
(SLR).
Cash Reserve Ratio (CRR) is the reserve which the banks have to maintain with itself in
the form of Cash Reserve or by way of current account with the RBI, computed as a
certain percentage of its demand and time liabilities. The objective is to ensure the safety
and liquidity of the deposits with the banks.
On the other hand, Statutory Liquidity Ratio (SLR) is the one which every banking
company shall maintain in India in the form of cash, gold or unencumbered approved
securities, an amount which shall not, at the close of business on any day be less than
such percentage of the total of its demand and time liabilities in India as on the last
Friday of the second proceeding fortnight, as the RBI may specify from time to time.
A rate cut (for instance, decrease in CRR) results into lesser funds to be locked up in
RBIs vaults and further infuses greater funds into a system. However, almost all the
banks are facing the problem of bad loans, burgeoning non-performing assets, thinning
margins, etc. As a result of which, banks are little reluctant in granting loans to
corporates.
As such, through in its monetary policy RBI announces rate cut but, such news are no
longer warmly greeted by the bankers.
HIGH COST OF FUNDS DUE TO NPA:
Quite often genuine borrowers face the difficulties in raising funds from banks due to
mounting NPAs. Either the bank is reluctant in providing the requisite funds to the
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genuine borrowers or if the funds are provided, they come at a very high cost to
compensate the lenders losses caused due to high level of NPAs.
Therefore, quite often corporates prefer to arise funds through commercial papers (CPs)
where the interest rate on working capital charged by banks is higher.
The main purpose of this notice is to inform the borrower that either the sum due to the
bank or financial institution be paid by the borrower or else the former will take action by
way of taking over the management of the company. Thus the bankers under the
aforementioned Act will have the much needed authority to sell the assets of the
defaulting companies or charge their management.
But the protection under the said Act only provides a partial solution. What banks should
ensure is that they should move with speed and charged with momentum in disposing off
the assets. This is because as uncertainty increases with the passage of time, there is all
possibility that the recoverable value of asset also reduces and it cannot fetch good price.
MEASURES FOR NPA CONTAINMENT:

MEASURES TO TACKLE NPAs:
Seeing the gravity of the situation, RBI has taken several constructive steps for arresting
the incidence of NPAs. It has also created a regulatory environment to facilitate the
recovery of existing NPAs of banks.
1. Lok Adalats: Lok Adalats have been set up for recovery of dues in accounts
falling in the doubtful and loss category with outstanding balance up to Rs.5lakh,
by way of compromise settlements. This mechanism has, proved to be quite
effective for speedy justice and recovery of small loans.
2. Debt Recovery Tribunals: DRTs which have been set up by the Government to
facilitate to speedy recovery by banks / DFIs, have not been able to make much
impact on loan recovery due to a variety of reasons like inadequate number, lack
of infrastructure, under-staffing and frequent adjournment of cases. It is essential
that the DRT mechanism is strengthened and DRTs are vested with a proper
enforcement mechanism to enforce their orders. Non-observance of any order
passed by the Tribunal should amount to contempt proceedings. The DRTs could
44
Canara Bank
also be empowered to sell the assets of the debtor companies and forward the
proceeds to the Winding-up Court for distribution among the lenders. Also, DRTs
could be set up in more centers preferably in district headquarters with more
presiding officers. 22 DRTs have been set up in the country during the half last a
decade.
DRTs have not been able to deliver, as they got swamped under the burden
of large number of cases filed with since their inception.
3. Corporate Debt Restructuring: Corporate Debt Restructuring (CDR)
mechanism is an additional safeguard to protect the interest of the creditors and
revive potentially viable units. The CDR system was set up, in accordance with
the guidelines of RBI evolved in consultation with Government of India. The
objective of the CDR system is to ensure a timely and transparent mechanism for
restructuring of corporate debts of viable entities and to minimize the losses to
the creditors and other stakeholders through an orderly and co-ordinated restructuring programme. With CDR, banks can arrest fresh slippage of performing
assets into the magnitude of assets. Under the system standard, sub-standard and
doubtful assets can be restructured. The CDR mechanism is based upon effective
co-ordinate among banks.
4. Asset Reconstruction Companies (ARCs): One of the most effective ways of
removing NPAs from the books of the banks / DFIs would be to move these out
to a separate agency which would buy the assets and make its own efforts for
recovery. On this front, the SRES Act has provided a frame work for setting up to
Asset Reconstruction Companies (ARCs) in India. A pilot company called Asset
Reconstruction Company (India) Ltd (ARCIL) has been set up under the joint
sponsorship of IDBI, ICICI Bank, SBI and other banks which is likely to provide
an effective mechanism for banks to deal with the defaulting companies. RBI has
already issued final guidelines on the regulatory frame work for ARCs in April,
2003.
However, the success of ARCs will again depend upon the legal frame work
which has to be addressed first. Legal provisions are required for transfer of the
45
Canara Bank
existing loan portfolio to the ARCs without the consent of the borrowers, for
exercise of the power of private foreclosure by ARCs, authorizing ARCs to take
recourse to the Debt Recovery Tribunals and granting exemption to ARCs from
income-tax in order to mobilize resources by issue of bonds and exemption to
ARCs from payment of stamp duty on conveyance / transfer of loans assets.
5. Reduction in NPAs: The problem of the existing NPAs is currently being tackled
in several ways. Efforts are made through negotiations and discussions with the
borrowers to bring them around to settle the dues. Such settlements in the form of
One-time settlement (OTS) and Negotiated Settlement (NS) are now being
increasingly used by banks to reduce the level of NPAs. Under these schemes
banks focus on maximum payment under the settlements being received up-front,
and balance within the same financial year for quicker realization of locked up
proceeds. However, despite such efforts made by the lenders, many defaulting
borrowers exhibit reluctance to co-operate, leaving the banks no option but, to
seek the legal route. Here lies the importance of a transparent legal system.
Reforms in the existing legal system will go a long way in reducing the level and
growth of NPAs in the banking system.
6. Legal Reforms: The legal frame work sets standards of behavior for market
participants, details the rights and responsibilities of transacting parties, assures
that completed transactions are legally binding and also provides the regulators
with the necessary teeth to enforce standards and ensure compliance and
adherence to law. Thus the legal frame work is a key element for limiting moral
hazards in Indian Banking. As the problem of NPAs is closely linked with the
issue of legal reforms the Government has taken up initiatives to align the legal
set-up with the requirements of the banking system. As early as in 1999 the
Andhyarujina Committee set up by Government of India to formulate specific
proposals to give effect to the suggestions made by the Narasimham Committee
(1998) recommended amending the Recovery of Debts due to the Banks and
Financial Institutions Act 1993 and Sick Industrial Companies Act, 1995. It also
recommended a new legislation for banks and Financial Institutions to take
46
Canara Bank
possession and sale of securities without the intervention of the Court, in respect
of both immovable property and movable assets which resulted in the enactment
of SRFAESI Act 2002. The Committee also considered securitization as an
instrument to tackle the NPA problem.
7. Securitization: Securitization enables risk sharing and trading of loans where the
bad assets of banks can be securitized and sold at a discount. The lending
institutions NPAs are hence removed from their balance sheets and are instead
funded by investors through negotiable financial instruments. The security is
backed by the expected cash flows from the assets. With securitization the NPAs
in a banks balance sheet can be cash upfront, which could be put to productive
use.
High incidence of stamp duties makes securitization transactions unviable.
Under statutory assignment, securitization involves transfer of debt, which can be
effected only by means of an instrument in writing. Every instrument by which
property, whether movable or immovable, is transferred attracts as valorem stamp
duty. Also, stamp duties being a state subject, vary from State to State.
How they are bad for the economy?
NPAs constitute a real economic cost to the nation in that they reflect the application of
scarce capital and credit funds to unproductive uses. The money locked up in NPAs are
not available for productive use and to the extent that banks seek, to make provisions for
NPAs or to write them off, it is a charge on their profit.
To be able to do so, banks have to charge their productive and diligent customers a higher
rate of interest. It thus becomes a tax on efficiency. It is the customer who uses credit
efficiently that subsidizes the inefficiency represented by NPAs. This also raises the
transaction costs in the system thus denying the diligent credit customers the benefits of
lower rates, which would help them to be more efficient and competitive. NPAs, in short,
are not just a problem for the banks. They are bad for the economy.
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RISK MANAGEMENT:
Banking and risk are inseparable and risk management assumes significance as the banks
have to take considerable risks. Analysis of risks also assumes importance as it
determines the pricing for the products. As banking is subject to several types of risks like
market risk, credit risk, liquidity risk, default risk, interest rate risk, investment risk,
transaction risk, forex risk, etc., proper perception and evaluation of risk is extremely
important and any short comings on this score can play havoc on the financial decision.
It has been seen that in banks managing NPAs has been a reactive response rather than a
proactive function. In a market driven environment, volatility and risk have increased
considerably in any credit dispensation. Hence, a proper perception and evaluation of risk
becomes essential along with market intelligence about the industry concerned.
EFFECTIVE APPRAISAL AND MONITORING OF LOANS:
In the present liberalized environment, globalization has a far reaching impact on the
fortunes of the domestic industry and the bankers have to be alert and equip themselves
with the knowledge of the knowledge of the latest global trends and also study on an
ongoing basis its implications on the industries financed by them. Thus, the appraisal and
monitoring mechanism for loans needs to be revamped for control of NPAs. Banks need a
robust end-to-end credit process. A robust credit process begins with an in depth appraisal
focused on risks inherent in a loan proposal. Along with appraisal close monitoring of the
loan account is equally important. It is a well-known fact that loans often go bad due to
poor monitoring. An account does not become an NPA over night. Systems should be in
place such that the banker should be alert to catch signals of an account turning into NPA
and quickly react, analyze, and take corrective action.
Banks should have a proper system in place to ensure that to the extent possible the assets
are performing and do not turn into NPAs. In cases where the problems are of a short
term nature and borrowers agree to clear the overdues with in a short time period,
temporary deferment is generally granted by the banks. In cases where the company
requires longer time, depending upon the problems faced and the expected future cash
flows, the proposals are considered for restructuring / re-phasement of the dues.
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Canara Bank
All cases should be reviewed regularly and on the basis of review, stress cases are
identified which require more closer and effective monitoring. For these cases it becomes
imperative to keep a close watch on the working of the company by taking up regular
visits, calling for progress reports with greater frequency, engaging the services of
concurrent auditors / technical consultants to exercise proper supervision and to obtain
independent report / assessment.
ASSETS RECOVERY BRANCH:

Assets Recovery Branches are specified branches for recovering NPA. The personnel in
the branches are professionally competent to deal with defaulters and ensure repayment.
It is meant for shifting the work of high problem loans recovery of main branches to
specialized branches. It gives time to other branches to concentrate more upon branchs
business development activities.
90 DAYS OVERDUE EFFECT:

As a facilitating measure for smooth transition to 90 days norm, banks have been advised
to move over to charging of interest at monthly rests, by April 1, 2002. However, the date
of classification of an advance as NPA should not be changed on account of changing of
interest at monthly rests. Banks should, therefore, continue to classify an account as NPA
only if the interest charged during any quarter is not serviced fully within 180 days from
the end of the quarter with effect from April 1, 2002 and 90 days from the end of the
quarter with effect from March 31, 2004.
There are two aspects to the adoption of the 90 days overdue norm for identification of
NPAs. The negative aspect is that NPAs will increase in the short term. But the positive
aspect is that banks will be become pro-active in detecting smoke signals about an
account becoming bad and accordingly initiate remedial steps.
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PROBLEM LOAN IDENTIFICATION:
IDENTIFICATION OF ACCOUNT:
i.
Term loan if interest / installments are overdue for four months & above.
ii.
Check on overdue, cash credit account if it is out of order continuously for four
months.
iii.
In other loans if overdue four months & more.
REASONS FOR NON PERFORMANCE IN LOAN ASSETS:

1. Antiquated legal system in the country & the defaulter taking shelter under this.
2. Even DRT cases are not getting settled the way it was envisaged when tribunals
were set up.
3. Most of the NPAs have the cover of collaterals by way of EM of landed
properties. But real estate market is depressed & thus impacted recoveries. Many
large corporate borrowers have turned wish defaulters taking shelters under
BIFR umbrella.
4. NBFCs are in doldrums, their recoveries are adversely affected & strictures on
accepting deposits has caused further resource crunch ultimately defaulting the
banks, top priority being repayment of deposits. The bank has the highest
exposure under this sector where the incidence of non performance is higher.
5. Textile industry is plagued by high cost of production & low returns, & is running
in loss and many units are being closed down.
6. The bank got fairly good exposure in real estate. The depressed real estate market
has resulted in poor recovery rate in almost the entire segment.
7. In agriculture sector poor recovery has been due to various factors-recovery &
RPDS advances has been affected by the sharp fall in rubber prices. Through out
the country aqua culture miserably failed due to reasons beyond the control of the
borrowers we are not an exception.
8. Poor recovery in schematic loans is mainly due to willful default by the
borrowers.
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Canara Bank
9. Default in share loans has been due to setback in securities market & sharp
decline in the values of equities.
RECOVERY ROUTE:
i.
Lok Adalat.
ii.
Compromise route is the most effective and time consuming procedure,

due to the delay in obtaining a favorable decree, further delay in the
execution of the decree, the securities available to bank may get
depreciated or alleviated.
COMPROMISE ROUTE IS POSSIBLE IN THE FOLLOWING CASES:

1. When all the remedies other than filing a suit are exhausted.
2. Activity of the borrower closed / become unviable due to reasons beyond his
control & overdue mounting up due to application of application of interest /
penal interest & other charges & the recovery of the debt has become doubtful.
3. Legal position of the bank is weak.
4. Values of the primary / collateral securities are inadequate.
5. Not a willful defaulter.
RECOVERY MANAGEMENT SSUGGESTIONS FOR IMPROVEMENT:
1. Recovery camps to be conducted at centers identified as having higher
concentration of irregular loans in the times of revenue recovery camps.
2. Across the table decisions on compromise proposals submitted at the recovery
campus. Officials from corporate office who attend such campus to be delegated
with powers to arrive at decisions as above.
3. Asset recovery cells to be strengthened with additional professional man power.
4. At branches where concentration of NPA is more, one of the members of the
award staff who is well versed with locality and the borrowers should be spared
from other works of the office and asked to facilitate recoveries through personal
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Canara Bank
visits and assisting the recovery officers in the unit / borrower visits. Conveyance
expenses incurred by such staff members to be reimbursed.
ASSET RECOVERY DEPARTMENT:
1. Asset Recovery Department will conduct a study of banks exposure in different
sectors, types of advances and other various parameters vis a vis the NPA position
and the findings will be communicated to all field functionaries for initiating
corrective action.
2. Efforts shall be taken by branches to speed up the disposal of non-banking
assets at the possession of the bank.
The real effect of the continuing menace of NPA will have a cascading effect on
the bottom line because of the higher and higher provisions required on such
accounts. Therefore the management of NPA calls for a short term and long term
strategy. Prevention from further deterioration and recovery of the existing NPAs
alone are the two alternatives for us to come out of the present problems.
DEALING PROBLEMS LOANS:
ASSETS COMING UNDER SMALL VALUE SEGMENTS:
1. Accounts with net balance up to Rs.5000 are identified as small value assets
and considering the huge volume of such accounts, we had taken decision to
shed such assets coming under priority sector. (Loss and doubtful category
only) and regional heads are given delegation to write-off such assets.
2. Now its felt that small value band can be extended upto Rs.10000. Similarly,
non priority sector, small loans identified as loss or doubtful will also have to
be shed to give administrative efficiency upto larger NPAs.
3. Recovery policies in this segment shall be more flexible and functionaries at
regional office shall be given complete freedom in the settlement of such
accounts. Most of the accounts under this category come under priority sector
and primary / collateral securities are not generally available and many
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Canara Bank
borrowers are not even available for contact, there is no such scope for legal
action also. Hence recovery done by means of:
Personal contacts.
Persuasion.
Compromise.
Revenue recovery.
2. Salvage operations are to be intensified for effecting recoveries under loss
asset categories and also in cases where we have already shed assets.
3. Incentive schemes for motivating members of staff are to be built in the
recovery policy of the bank.
Considering the above facts, the department suggests the following measures for
the optimum recovery in the small value band upto Rs.10000.00
1. No legal actions to be initiated against borrowers coming under the small valued
band.
2. In cases of failure of letter personal contact and persuasion fall, go for
compromise.
3. Services of approved recovery agents can be considered very discreetly in the
recovery of small value accounts.
4. If all the above efforts fall the regional heads can use their discretion for shedding
such assets.
5. The decision of compromise and shedding of loss / doubtful assets will be done
through committee approach at the regional offices.
6. In case of doubtful / loss assets category and assets already written off, members
of the staff can be given incentives including reimbursement of actual
experiences incurred restricted to a certain percentage of recovery.
SUB-STANDARD ASSETS:
This segment is more effort elastic in terms of recovery and hence the banks recovery
policy is to be tuned up for maximizing the recoveries from the sub-standard efforts.
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NPA RECOVERY ACTION PLAN:
1. Send simple reminder letters in installments / interest debited are not serviced on
due dates.
2. If no results are forthcoming from the reminders, meet the borrower in person and
persuade them to settle the accounts in persons.
3.
Officials from the assets recovery cell at the regional office to compulsorily meet
the borrower with Rs.5lakhs and evaluate the reasons for non performance of
account and suggest / evolve methods to improve the quality.
4. In cases of sick but viable industries units prospects for rehabilitation are to
looked into and nursing programme to be evolved.
5. If the accounts have become NPA due to cash flow problem the repayment
programme must be rescheduled according to the revised cash flow projections.
This will enable the bank to maintain asset quality at the same level for 2 years, if
the asset quality can be upgrade after two years, if the repayment is coming as per
the redrawn schedule.
6. If the borrower is co-operative the settlement through compromise route to be
considered.
DOUBTFUL ASSETS:
Slippage of assets from sub-standard category to doubtful necessitates higher provisions
requirements. Depending on the age of the asset, 20% to 50% provision has to made on
such assets on the secured portion and 100% provision is required on the unsecured
provision. Recovery of the doubtful assets in the normal course is difficult; the following
strategies can be adopted in handing doubtful assets:
1. Borrowers are to be met in person to get the accounts settled through persuasion.
2. Ensure that the securities charged to the bank are in tact and are not alienated.
3. Securities are to be inspected at periodic intervals and correct value properly
recorded.
4. Legal remedy is the last resort.
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5. Most of the accounts coming under this category are either suit filed or RR
initiated. In case of suit filed accounts, cases are to be closely followed up with
the advocated to ensure that the decree is obtained within a reasonable time.
LOSS ASSETS:
CHANCES OF RECOVERY IN MOST OF THESE CASES ARE VERY REMOTE:
1. If recovery in the normal course is difficult, we may have to resort to legal
remedies against the borrowers, guarantor, co-obligate, and efforts shall be made
to bring them to a compromise table for the settlement of the accounts.
2. In case of accounts coming under priority sector, recovery through the RR route is
to be resorted to.
3. As per loss assets are concerned we have made 100% provision for loan losses.
Hence there will not be any further impact on bottom line. If these assets are shed,
notionally from the books of the bank. Such notional write-off will help in
cleansing the balance sheet.
4. Even after write-off the branches can continue the recovery efforts thus made and
can improve the bottom line of the bank.
5. Recovery through legal action is time consuming.
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4. ANALYSIS & INTERPRETATIONS OF DATA

FINANCIAL ANALYSIS:
The term financial analysis refers to the process of determining financial strengths and
weakness of the firm by establishing strategic relationship between the items of balance
sheet, profit and loss account other operative data.
The purpose of financial analysis is to diagnose the information contained in financial
statements so as to judge the profitability and financial soundness of the firm.
NON PERFORMING ASSETS RATIO:

NET NPA RATIO:
It is the most important ratio which measures the NPA as a percentage of advances.
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Canara Bank
CANARA BANK PROGRESS AT A GLANCE
(Amt in Crore)
2003-04
2004-05
2409
2424
2469
578
410
410
Reserves
2894
3739
4842
Deposits
64030
72095
86345
8.4
12.6
19.77
No. of branches
Capital
% Growth
2005-06
Non-Resident Deposits
11358 12482
Foreign Business Turnover
59333
65676
47347
Advances (Net)
33127
40472
47639
% Growth
19.02
22.17
17.71
Advances to Priority Sector
10536
14604
19580
Agriculture
3888
5407
6545
Small Scale Industries
3366
3884
4971
18
21
38
478
598
758
3672
4429
5497
23
23
22.48
2.38
2.64
2.88
47796
47566
47613
7799
8170
9080
Advances under DIR Scheme

Advances to SC/ST
Export Credit
Deposit Accounts (in Millions)
Borrowal Accounts (in Millions)
Total No. of Staff
Total Income
12909
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Canara Bank
Total Expenditure
6143
6173
6221
Operating Profit
1656
1997
2859
741
1019
1338
Net Profit
IMPORTANT RATIOS (%)
Capital Adequacy Ratio
11.88
Return on Assets (RoA)
1.03
1.24
1.34
Earning Per Share (Rs)
12.83
20.56
32.63
Book Value (Rs)
57.84
98.14
125.14
Net NPA Ratio

Priority Credit to Net Credit
3.89
12.5
12.66
3.59
2.89
41
42
44
Business per Employee (Rs.in crore)
2.15
2.5
Profit per Employee (Rs in Lakh)
1.64
2.26
2.97
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Canara Bank
TABLE: 1
Table showing Net NPA Ratio% from 2003-04 to 2005-06
2003-2004
2004-2005
2005-2006
3.89
3.59
2.89
GRAPH: 1
Graph showing Net NPA Ratio% from 2003-04 to 2005-06
Interpretation
Prudent asset management was accorded greater emphasis during the year 2005-2006.
Gross NPA of the bank as at March 2006 stood higher at Rs.3127 crore. Primary due to
the introduction of new 90 day norms. As a result Gross NPA ratio of the bank stood at
6.33% compared to 5.96% a year ago. While Net NPA of the bank stood at Rs.1378 crore,
Net NPA ratio came down to 2.89% from 3.59% asset March 2005. On the recovery
front, the banks performance under cash recovery stood at Rs.606 crore compared to
Rs.563 crore a year before. During the year 7107 recovery meets were conducted by the
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bank leading to statement of 21201 accounts involving compromise amount of Rs.274.77
crore and resulting in recovery of Rs.187.46 crore.
TABLE: 2
Table showing Capital Adequacy Ratio from 2003-04 to 2005-06
2003-2004
11.88
2004-2005
12.50
2005-2006
12.66
GRAPH: 2
Graph showing Capital Adequacy Ratio from 2003-04 to 2005-06
Interpretation
The banks owned funds, as at March 2005 aggregated to Rs.1531 crore as against
Rs.4024 crore as while the banks capital stood at 410 crore. In order to further argument
its capital base, the bank raised their 2nd capital worth Rs.250 crore during 2005-06.
Capital to Risk weighted Asset Ratio (CRAR) of the bank improved further to 12.66% as
at March 2005 from 12.05% as at March 2005. A dividend of 50% amounting to Rs.205
crore, has been proposed by BOD for the year ended March 2006 including an interim
dividend of 25% declared after the finalization of account for first half of 2005-06 and
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Canara Bank
fully complying with RBI guidelines on dividend declaration policy. This is as against
distributed as dividend for the year 2004-2005.
TABLE: 3
Table showing Return on Assets (RoAs) from 2003-04 to 2005-06
2003-2004
2004-2005
2005-2006
1.03
1.24
1.34
GRAPH: 3
Graph showing Return on Assets (RoAs) from 2003-04 to 2005-06
Interpretation:
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Canara Bank
This ratio correlates between the total assets and the net profit. The return on total assets
(also return on capital employed or return on investment) is defined as Net Income
(Profit) divided by average total assets. A return of 10 percentages is considered as ideal
ratio. As such, if the actual ratio is equal or more than 10 percentage, it indicates the
higher productivity of the total resources / assets and vice verse in adverse cases.
TABLE: 4
Table showing Earning per Share (EPS) from 2003-04 to 2005-06
2003-2004
2004-2005
2005-2006
12.83
20.56
32.63
GRAPH: 4
Graph showing Earning per Share (EPS) from 2003-04 to 2005-06
Interpretation:
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Canara Bank
The ratio measures the profit available to the equity holders on a per share basis. It is
found out by dividing the amount of profit after tax by the number of shares. The earning
per share of the bank has increased drastically in the year 2005-2006 i.e. 32.63 compare
to 2003-2004 i.e. 12.83, which is good sign of the bank.
TABLE: 5
Non-Performing Assets as Percentage of Advance Public Sector Banks

As on March 31
in percent
Net NPA as % to Net Advances
Sl.No
I
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
13.
14.
15.
16.
17.
18.
19.
Name of the Banks
2004
2005
2006
NATIONALISED BANKS
Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharastra
Canara Bank
Central Bank of India
Corporation Bank
Dena Bank
Indian Bank
Indian Overseas Bank
Oriental Bank of Commerce
Punjab & Sind Bank
Punjab National Bank
Syndicate Bank
UCO Bank
Union Bank of India
United Bank of India
Vijaya Bank
10.57
2.45
5.06
6.02
5.81
3.89
7.98
2.31
16.31
8.28
6.32
3.20
5.32
11.70
4.52
5.45
6.26
7.90
6.02
7.08
1.79
3.72
5.37
4.82
3.59
7.02
1.65
11.83
6.15
5.23
1.40
10.89
3.86
4.29
4.36
4.91
5.52
2.61
2.37
0.93
2.99
4.50
2.46
2.89
5.57
1.80
9.40
2.71
2.85
NIL
9.62
0.98
2.58
3.65
2.87
3.75
0.91
II
State Bank of India [SBI]
5.63
4.50
3.48
III
ASSOCIATES OF SBI
State Bank of Bikaner & Jaipur
State Bank of Hyderabad
5.72
4.97
4.13
3.25
1.24
0.65
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Canara Bank
State Bank of Indore
State Bank of Mysore
State Bank of Patiala
State Bank of Saurashtra
State Bank of Travancore
3.58
7.36
2.94
4.95
5.77
2.66
5.19
1.40
3.53
3.06
NIL
2.96
NIL
NIL
1.39
Interpretation: The ratio of net non-performing assets to net advances also declined
during 2005-06. Majority of the banks, this ratio is less than 4 percent. Dena Bank has the
highest ratio with 9.4 percent followed by Central Bank of India with 5.6 percent. 4 banks
reported nil ratio during 2005-06. Net NPA ratio of the Canara Bank declined from
3.59% as at March 31st 2005 to 2.89% as at March 31st 2006.
TABLE: 6
Public Sector Banks: Total Assets

As on March 31
Rs. in crore
TOTAL ASSETS
Sl.No. Name of the Bank

I. NATIONALISED BANK
1 Allahabad Bank
2 Andhra Bank
3 Bank of Baroda
4 Bank of India
84860
5 Bank of Maharastra
6 Canara Bank
7 Central Bank of India
8 Corporation Bank
9 Dena Bank
10 Indian Bank
11 Indian Overseas Bank
12 Oriental Bank of Commerce
13 Punjab National Bank
14 Punjab & Sind Bank
15 Syndicate Bank
16 UCO Bank
17 Union Bank of India
58317
18 United Bank of India
19 Vijaya Bank
Total of 19 Nationalized Banks
II.
State Bank of India (SBI)
2004
2005
2006
24764
20937
70910
28051
24678
76425
34704
27009
85109
69806
76627
21470
72135
52614
23604
18842
30263
35441
32237
72915
13754
31756
31881
24905
82055
57105
26272
20162
35375
41155
33999
86222
14491
34435
34914
44358
32213
99539
63345
29154
22160
39154
47322
41007
102332
15011
47223
43798
51060
22776
16145
674352
24269
19072
791272
25843
24071
922171
348228
375877
407815
64
Canara Bank
III.
ASSOCIATES OF SBI
15504
22121
9846
18038
26132
11364
10354
20256
30646
13044
11336
13758
Total of 7 Associates
Total of SBI Group
Total of Public Sector Banks
17373
9370
16493
101061
449289
1123641
21289
11453
19033
118645
494522
1285794
26897
12837
24003
141441
549256
1471427
GRAPH: 5
Public Sector Banks: Total Assets
Interpretation:
Total Assets of the Public Sector Banks (PSBs) increased from Rs.12,85,794 crore as on
31st March, 2005 to Rs.14,71,427 crore as on 31 st March 2006 showing a growth rate of
14.4 percent which is higher than the growth rate of 11.2 percent of the previous year.
65
Canara Bank
During the year 2005-06, 14 Banks reported higher growth rate than the average growth
rate of the group. Syndicate bank recorded the highest growth in total assets with 37.1
percent during 2005-06. Total Assets of the Canara Bank increased from Rs.82055 crore
as on 31st March 2005 to Rs.99539 crore as on 31 st March 2006, showing a growth rate of
21.3% which is higher than the growth rate of 13.8 percent of the previous year.
TABLE: 7
Public Sector Banks: Advances

As on March 31
Sl.No
st
Name of the Bank
I.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
NATIONALIZED BANKS
Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharastra
Canara Bank
Corporation Bank
Dena Bank
Indian Bank
Punjab & Sind Bank
Syndicate Bank
UCO Bank
Union Bank of India
29426
18 United Bank of India
19 Vijaya Bank
II.
Rs. in crore
2004
2005
2006
10482
12544
15342
9678
11513 12885
33663
35348
35601
38311 42633
45856
8255
9508
11732
33127
40472
47639
21288
23159
22804
10987
12029
13890
7523
8436
9412
10908
12275
14126
15162
17447
20295
14158
15677
19681
5577
5892
6030
34369
40228
47225
14885
16305
20647
12805
15923
20626
21883
25515
6823
6197
315581
7352
7884
360140
7963
11045
12225
120806
137758
157934
66
Canara Bank
III.
1
2
3
4
5
6
7
ASSOCIATES OF SBI
TOTAL OF 7 ASSOCIATES [III]
TOTAL OF STATE BANK
GROUP [II+III]
TOTAL OF PUBLIC SECTOR
BANKS [I+II+III]
5883
8423
4285
4915
8679
4111
7436
43732
6778
9663
5183
5261
10746
4649
9171
51446
8597
11814
6406
6307
13086
5240
11132
62582
164538
189204
220516
480119
549344
632741
GRAPH: 6
Public Sector Banks: Advances
Interpretation:
The rate of growth in advances showed slight improvement during 2005-06 as compared
to previous year. Total advances increased to Rs.6,32,741 crore as on 31 st March, 2006
from Rs.5,49344 crore recording a growth rate of 15.2 percent as against the growth rate
of 14.4 percent of the previous year. In the case of nationalized banks there is a marginal
improvement in the credit disbursement from 14.1 percent during 2004-05 to 14.5 percent
during 2005-06. State Bank Group showed better growth in advances than the
67
Canara Bank
nationalized banks group with a growth rate of 16.6 percent during 2005-06 as against
15.0 percent of the previous year. 17 banks recorded higher growth in advances than the
group average with Vijaya Bank in the top slot with 40.1 percent. Other banks, which
have showed impressive growth in advances were, UCO Bank (29.5 percent), State Bank
of Bikaner & Jaipur (26.9 percent), Syndicate Bank (26.6 percent) and Oriental Bank of
Commerce (25.5 percent). Central Bank of India recorded a declined growth in advances
with 1.5 percent during 2005-06. The total advances of the Canara Bank increased to
Rs.47639 crore as on 31st March, 2006 from Rs.40472 crore as on 31st March 2003
recorded a growth rate of 17.7 percent.
TABLE: 8
As on March 31st
Public Sector Banks: Gross NPA

Rs.in crore
Gross NPA
Sl.No
I.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
2347
18
19
II.
Name of the Bank

NATIONALIZED BANKS
Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharastra
Canara Bank
Corporation Bank
Dena Bank
Indian Bank
Punjab & Sind Bank
Syndicate Bank
UCO Bank
Union Bank of India
2004
2005
2006
2002
524
4489
3722
906
2112
3243
587
1996
2175
1819
952
1092
4140
1299
1333
1842
581
4168
3804
958
2475
3244
657
1617
1630
1896
1146
1247
4980
1420
1366
1418
615
3980
3734
954
3127
3092
722
1484
1192
1576
1211
1204
4670
1590
1479
2420
2288

Vijaya Bank
1216
603
36630
959
506
36884
764
390
35549
15486
13506
12667
68
Canara Bank
III.
ASSOCIATES OF SBI
585
899
320
625
628
443
728
4228
580
740
295
562
531
354
635
3697
484
691
266
515
503
200
662
3321
Total of SBI Group
19714
17203
15988
56344
54087
51537
GRAPH: 7
Public Sector Banks: Gross NPA
Interpretation:
Various supportive policy measures coupled with consistent efforts on the part of the
banks helped to reduce the gross and net non-performing assets of the banks in absolute
69
Canara Bank
terms as on 31st March, 2006. Gross NPA of PSBs declined from Rs. 54,087 crore to
Rs.51,537 crore and Net NPA came down from Rs.24,866 crore t Rs.18,859 crore as on
31st March,2005 and 2006 respectively. Gross NPA declined by 24.2 percent during 20052006. Seven Banks showed higher growth in Gross NPA than the previous Year. Gross
NPA of the Canara Bank increased from Rs.2475 crore to Rs.3127 crore as on 31 st March
2006. Gross NPA increased by 26.3%.
TABLE: 9
As on March 31st
Public Sector Banks: Net NPA

Rs. in Crore
Net NPA
Sl.No.
I.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
II.
Name of the Bank

NATIONALIZED BANKS
Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharastra
Canara Bank
Corporation Bank
Dena Bank
Indian Bank
Punjab & Sind Bank
Syndicate Bank
UCO Bank
Union Bank of India
Vijaya Bank
2004
2005
2006
1160
237
1913
2304
480
4288
1699
253
1227
904
958
454
651
1810
690
724
1338
542
373
22005
887
206
1700
2286
459
1454
1563
198
997
755
912
225
639
1527
700
697
1253
406
206
17070
363
120
1761
2062
288
1378
1271
250
884
383
578
NIL
577
449
532
753
845
299
100
12893
6810
6183
5442
70
Canara Bank
III.
ASSOCIATES OF SBI
Total of SBI Group
342
417
153
362
255
204
425
2158
8968
282
315
138
273
161
164
280
1613
7796
30973
107
77
NIL
186
NIL
NIL
154s
524
5966
24866
18859
GRAPH: 8
Public Sector Banks: Net NPA
Interpretation:
71
Canara Bank
In the case of Net NPA, four banks (Oriental Bank of Commerce, State Bank of Indore,
State Bank of Patiala and State Bank of Saurashtra) reported zero NPAs. Two banks
(Banks of Baroda and UCO Bank) recorded higher growth in Net NPA during 2005-2006
than the previous year. Net NPA of the Canara Bank declined from Rs.1454 crore to
Rs.1378 crore as on 31st March 2006. Net NPA decreased by 5.2%.
TABLE: 10
Public Sector Banks Credit Deposit Ratio

Name of the Bank
2004
2005
2006
NATIONALIZED BANKS [I]

Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharastra
Canara Bank
Corporation Bank
Dena Bank
Indian Bank
Punjab & Sind Bank
Syndicate Bank
UCO Bank
Union Bank of India
Vijaya Bank
Total of 19 Nationalized Banks [I]
46.25
52.34
54.47
64.29
43.15
51.74
45.16
58.06
48.99
45.38
47.67
49.70
44.68
53.60
52.14
47.69
53.74
34.79
42.21
51.10
49.26
54.66
53.26
66.15
42.88
56.14
45.26
55.37
51.15
45.44
47.54
52.59
44.56
53.06
53.18
50.80
57.02
34.96
46.87
52.32
48.74
56.17
48.79
64.58
44.36
55.17
40.79
59.89
51.29
46.40
48.92
55.17
44.00
53.72
48.48
52.56
58.20
34.99
52.56
51.92
State Bank of India (SBI) [II]
44.65
46.52
49.57
72
Canara Bank
ASSOCIATES OF SBI
TOTAL OF 7 ASSOCIATES [III]
50.45
48.40
54.11
57.65
62.24
54.07
55.24
54.32
TOTAL OF STATE BANK GROUP [II+III] 46.87

TOTAL OF PUBLIC SECTOR BANKS
51.18
46.91
56.23
58.37
60.14
51.36
57.58
54.20
48.39
49.57
54.96
48.70
61.49
56.90
58.23
49.09
56.45
54.77
50.94
50.57
51.57
GRAPH: 9
Public Sector Banks: Credit Deposit Ratio
Interpretation:
73
Canara Bank
Credit Deposit Ratio (C/D) of all Public Sector Banks improved marginally from 54.2
percent during 2004-05 to 54.8 percent 2005-06. 11 banks recorded higher C/D ratio than
the groups average. Bank of India recorded the highest ratio with 64.6 percent followed
by State Bank of Mysore with 61.5 percent and Corporation Bank with 59.9 percent. The
lowest ratio of 34.9 percent was recovered by United Bank of India. Canara Bank
recorded higher credit deposit ratio than the groups average with 55.17%.
TABLE: 11
Comparative NPA Bank Figures- Public Sector Banks

Name of the Bank
Net NPA
2005-%
Allahabad Bank
7.08
Andhra Bank
1.79
Bank of Baroda
3.72
Bank of India
5.37
Bank of Maharastra
4.82
Canara Bank
3.59
7.02
Corporation Bank
1.65
Dena Bank
11.83
Indian Bank
6.15
5.23
Oriental Bank of Commerce 1.40
Punjab & Sind Bank
10.89
3.86
Syndicate Bank
4.29
UCO Bank
4.36
Union Bank of India
4.91
5.52
Vijaya Bank
2.61
4.50
State Bank of Bikaner
& Jaipur
4.13
Net NPA
2006-%
Variation in
Net NPA %
% Reduction
in Net NPA%
2.37
0.93
2.99
4.50
2.46
2.89
5.57
1.80
9.40
2.71
2.85
NIL
9.62
0.98
2.58
3.65
2.87
3.75
0.91
3.48
4.71
0.86
0.73
0.87
2.36
0.70
1.45
-0.15
2.43
3.44
2.38
1.40
1.27
2.88
1.71
0.71
2.04
1.77
1.70
1.02
66.53
48.04
19.62
16.20
48.96
19.49
20.65
0.00
20.54
55.93
45.51
100.00
11.66
74.61
30.86
16.28
41.55
32.06
65.13
22.67
1.24
2.89
69.98
74
Canara Bank
3.25
2.66
5.19
1.49
3.53
3.06
0.65
NIL
2.69
NIL
NIL
1.39
2.60
2.66
2.23
1.49
3.53
1.67
80.00
100.00
42.97
100.00
100.00
54.58
Interpretation:
There is an increase of 90% in the ratio of Net NPA of the Corporation Bank in March
2006 than previous year. In the case of all other public sector banks the ratio declined
during March 2006. The Net NPA percentage of Canara Bank has reduced by over 19%.
TABLE: 12
NPAs and Recoveries of Public Sector Banks

(Rupees in Crore)
NPAs
Name of the Bank
(31.3.06)
Recoveries
(31.3.2004)
(31.3.2005)
(31.3.2006)
State Bank of India

12,667
484
691
266
515
503
200
662
3,415
228
273
123
143
157
98
309
4,559
218
415
166
170
239
233
235
6,668
172
425
142
242
260
176
225
TOTAL
15,988
4,746
6,235
8,310
1,418
615
3,980
3,734
954
3,127
3,092
722
1,484
280
168
836
186
941
596
543
85
259
350
155
731
212
1,067
782
635
143
549
571
180
1,039
216
1,144
865
831
107
673
Allahabad Bank
Andhra Bank
Bank of Baroda
Bank of India
Bank of Maharastra
Canara Bank
Corporation Bank
Dena Bank
75
Canara Bank
Indian Bank
Punjab & Sind Bank
Syndicate Bank
Union Bank of India
UCO Bank
Vijaya Bank
1,192
1,576
1,211
4,670
1,204
1,590
2,347
1,479
764
390
1,035
356
388
531
91
179
357
564
263
177
561
360
492
500
181
171
339
373
294
182
1,039
526
436
706
160
266
716
357
340
246
TOTAL
35,549
7,835
8,077
10,418
Grand Total
51,537
12,581
14,312
18,728
GRAPH: 10
NPAs and Recoveries of Public Sector Banks
76
Canara Bank
Interpretation:
State Bank of India recorded the highest recovery of NPAs amounted to Rs.6.668 crore
during 2005-2006 followed by Bank of India Rs.1144 crore. Canara Bank has initiated
several steps for reduction of NPAs and achieved substantial cash recovery to the extent
of Rs.865 crore during the year 2005-2006. [Previous Year Rs.782 crore].
TABLE: 13
NPA Financial Highlights- Canara Bank

As on
As on
As on
As on
31.03.03
31.03.04
31.03.05
31.03.06
Gross NPA [Rs. in crore]
2150
2112 2475
3127
Percentage of Gross NPA
7.72%
6.22%
5.96%
6.33%
Net NPA [Rs. in crore]
1345
1288
1454
1378
Percentage of Net NPA
4 84%
3.89%
3.59%
2.89%
Provision for NPA [in cr]
399
385
476
1239
77
Canara Bank
GRAPH: 11
NPA Financial Highlights Canara Bank
Interpretation:
78
Canara Bank
During 2003-2004, the Canara Bank continued to accord top priority to its asset quality
and achieved considered success in bringing down volume of its impaired assets. Gross
NPA came down from Rs.2150 crore to Rs.2112 crore and as a percentage to total
advances from 7.72% to 6.22%. Net NPA of the bank declined from Rs.1345 crore at
March 2003 to Rs.1288 crore at March 2004, the Net NPA ratio coming from 4.81% to
3.89%. Provisions made during the year for NPA amounted to Rs.385 crore (previous
year Rs.399 crore).
During 2005-2006, Gross NPA increased from Rs.2475 crore to Rs.3127 crore and as a
percentage to total advances increased from 5.96% to 6.33%. Net NPA of the bank
declined from Rs.1454 crore at March 2005 to Rs.1378 crore at March 2006, the Net
NPA ratio coming from 3.59% to 2.89%. The provisions made during the year for NPA
amounted to Rs.1239 crore (Previous Year Rs.476 crore).
5. FINDINGS AND CONCLUSIONS

SUMMERY OF FINDINGS:
The Net NPA ratio of the Canara Bank declined from 3.59% as at March 31 st 2005
to 2.89% as at March 31st 2006.
Total assets of the Canara Bank increased from Rs. 82055 crore as on 31 st March
2005 to Rs.99539 crore as on 31st March 2006, showing a growth rate of 21.3%
which is higher than the growth rate of 13.8% of the previous year.
The total advances of the Canara Bank increased from Rs.47639 crore as on 31 st
March, 2006 from Rs.40472 crore recording a growth rate of 17.7%.
Gross NPA of the Canara Bank increased from Rs.2475 crore to Rs.3127 crore as
on 31st March 2006. Gross NPA increased by 26.3% during 2005-2006.
Net NPA of the Canara Bank declined from Rs.1454 crore to Rs.1378 crore as on
31st March 2006. Net NPA decreased by 5.2%.
79
Canara Bank
Canara Bank has recorded a credit-deposit ratio of 55.17% which is higher than
the groups average of public sector banks during 2005-2006.
The Net NPA percentage of Canara Bank has reduced by over 19% during 20052006.
Canara Bank has recovered its NPA which is amounted to Rs.865 crore during
2005-2006 (Previous year Rs.782 crore).
The percentage of gross NPA of the Canara Bank during 2004-2006 is 6.33% and
the provisions made during the year amounted to Rs.1239 crore.
The Canara Bank has taken steps to implement an Integrated Risk Management
System, covering credit, operational and market risks.
CONCLUSION:
NPA Act is a fine, comprehensive and an extra-ordinary piece of legislation. It is also a
reassuring sign of Governments commitment to reforms. The Act empowers banks to
change or take over the management or even take possession of secured assets of the
borrowers and sell or lease out the assets. This is for the first time that the banks can take
over the immovable assets of the defaulting borrowers without the intervention of the
court. They can claim future receivables and supersede the Board of Directors of the
defaulting corporates. No court, other than Debt Recovery Tribunal, can entertain any
appeal against the action taken by Banks and Financial Institutions under this act.
When this Act was enacted, it was seen as a panacea to the entire problem of NPAs. The
banks were euphoric and they took action swiftly. Notices were flashed to defaulters.
Cash recovery became a reality. Banks have seized assets of number of borrowers.
The problem of bad loans could be due to bad intensions or bad financial management or
otherwise and also due to several external reasons. The main concern is the prevention of
80
Canara Bank
further slippage of performing accounts into the non performing category in the first
instance.
Preventing fresh flow of NPAs is as important as the recovery of the existing heavy stock
of NPAs.
There can not be any quick fix or one short solution to solve the NPA problem. Once
recovery reforms are carried out, market for stressed assets are developed, this
Securitization Act will surely help banks in reduction of NPAs to a great extent. Passing
of the law cannot be considered to be synonymous with addressing the underlying
problem our legal system has so far failed to enforce contractual obligations and this is
hardly likely to cure this fundamental ill, unless more legal reforms are made and strictly
enforced in true letter and spirit. Banks should also be empowered to proceed against the
personal assets of the directors of the defaulting units / companies / groups etc. to enable
the act to be more effective and proactive as well.
Exchange of credit information among banks would be of immense help to avoid possible
NPAs. The banking system ought to be so geared that a defaulter at one place is
recognized as a defaulter by the system. The system will have to provide a mechanism to
ensure that the unscrupulous borrowers are unable to play one bank against the other.
A defaulters alert system should be introduced to track potential defaulters by diving
into their credit history and thus keeping such people aloof from the banking system.
The above steps if effectively implemented can result in reduced NPAs.
81
Canara Bank
6. SUGGESTIONS
The origin of the problem of burgeoning NPAs lies in the quality of managing
credit risk by the banks concerned. What is needed is having adequate preventive
measures in place namely, fixing pre-sanctioning appraisal responsibility and
having an effective post-disbursement supervision.
Banks concerned should continuously monitor loans to identify accounts that have
potential to become non-performing.
Banks should create a new model of banking business by giving loans to the
credit worthy and persons having clean credit history.
There is an urgent need for banks to implement risk management systems of
global repute. Canara Bank should timely implement effective risk management
system.
82
Canara Bank
Canara Bank should offer rescheduling of loans of those borrowers who were
struggling with high interest rates in a falling interest rate environment.
Canara Bank should concentrate more on credit appraisal, monitoring, credit risk
management and recoveries.
Finding out the real reason behind irregular repayments or defaults and if it is not
willful then offer good debt management advice to the borrower.
A credit checklist should be prepared for granting a loan and atleast five of the
checklist questions should be answered positively. It can help the banking
personnel to take adequate precaution before granting a loan.
Settlement is a better option for the banks wrestling with the problem of nonperforming assets. While getting a court decree for taking over assets may be
easy, the real litigation starts at the time of execution.
While lending, lender wants to make sure that the borrower is both able and
willing to meet the repayments.
Credit scoring allows lenders to determine whether or not you fit the profile of the
type of customers they are looking for. It works by comparing your details such as
your previous credit history, job and salary with those of previous customers who
have paid on time. Your score is worked out using a computer-based score card
which awards your application points, according to the lenders own criteria and
lending policy. Many see credit scoring as a quick, fair and best practice.
83
Canara Bank
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Canara Bank

Acceptance of deposits: It is very important for banks as it forms the basis

Lending of Funds: It is also the most important function of Commercial

The Oxford College of Engineering, Bangalore, MBA Programme

Agency Functions: The services rendered by banks as agent of their customers

Banks collect cheque, bank draft, bills, interest, dividends etc on

Banks sells and purchases securities on behalf of the customers.

Banks arranges for remittance of funds from one place to another

Banks acts as trustees, executors, representatives of their customers.

General Utility Services: Services rendered by banks to their customers as

Banks accept precious articles, documents etc for safe custody.

Banks helps exporters and importers in foreign trade.

Banks issue travellers cheque, letter of credit, circular notes etc.

Banks acts as a reference and supply information about the financial

II. Activities of the Central Bank:

SERVICE PROFILE OF THE CANARA BANK:

VIDYASAGAR EDUCATIONAL LOAN SCHEME: Renders financial assistance for

All verstors of CANCARD namely, CANCARD visa, classic, visa-corporate,

The Oxford College of Engineering, Bangalore, MBA Programme

CUSTOMER CENTRIC ETHOS

Recommendations of the Goiporia Committee on Customer Service have been

COMPANY PROFILE OF THE CANARA BANK:

Head Office at Bangalore

13 Circles offices / International Division

CANARA BANK, London, UK (Branch)

Indo Hong Kong International Finance Co Ltd Hong Kong (Subsidiary)

AL Razouki International Exchange company , Dubai, UAE

To set new standards in IT application, Customer responsiveness, Asset quality and

Augmenting low cost deposits.

Toning up asset quality.

Accent on cost control.

Thrust on retail banking.

Customer centric focus.

Product innovation and marketing.

Leveraging IT for comprehensive MIS.

Maximize stockholders value.

Establish well-developed quality circles have participated in many National &

The Oxford College of Engineering, Bangalore, MBA Programme

Has also taken initiative in the environmental concerns.

PERRFORMACE HIGHLIGHTS OF 2007-2008

The Bank operating profit registered an increase of Rs.548 cr (57.81%) to reach

Return of assets a standard measure of profitability improved from 1.08%

Number of branches moved up to 2441 from 2416 as at September 2004, besides

Global deposits of the Bank aggregated to as Rs.75, 396crore as against Rs.67734

MATURITY CLASSIFICATION OF VARIOUS ASSETS AND LIABILITIES:

Having face to face discussions with the bank officials

By taking guidance from bank guide & departmental guide.

Collection of data through the literature provided by the bank.

Research Measuring Tool:

Having face to face discussions with the bank officials

By taking guidance from bank guide & departmental guide.

Collection of data through the literature provided by the bank.

Research Measuring Tool:

b. 5. LIMITATIONS OF THE STUDY:

The Oxford College of Engineering, Bangalore, MBA Programme

90 days overdue norm

Sub standard (age up to 18 months)

Doubtful 1 (age up to 2.5 years)