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Tikona Digital Networks

tikona.in

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Monthly Super Saver High Speed and High Savings
Details
Primary Download Speed
Usage Available at Primary Download Speed (GBs)
Secondary Download Speed

ADBBM1249
ADULM4096
ADBBM749
ADULM2048
ADBBM649
ADULM1024
4 Mbps
4 Mbps
2 Mbps
2 Mbps
1 Mbps
1 Mbps
15
No GB Restrictions
10
No GB Restrictions
10
No GB Restrictions
2 Mbps
4 Mbps
750 Kbps
2 Mbps
512 Kbps
1 Mbps
(No Speed Downgrade*)

Monthly Plan Rental (`) (Excluding Service Tax)


Installation Charges (`) (Excluding Service Tax)
Effective Installation Charges Post Rebate
(` 50/Month for 5 Months) (Excluding Service Tax)
^ Subscription Amount
(Plan Charges + Installation Amount + Service Tax) (`)
Simultaneous PC/Device Logins

(No Speed Downgrade*)

(No Speed Downgrade*)

1,249
750

1,499
750

749
750

999
750

649
750

799
750

500

500

500

500

500

500

2,300

2,600

1,700

2,000

1,600

1,800

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Quarterly Super Saver Installation Charges ` 250 Waived Off
Details
Download Speed
Quarterly Plan Rental (`) (Excluding Service Tax)
Installation Charges (`) (Excluding Service Tax)
^ Subscription Amount
(Plan Charges + Installation Amount + Service Tax) (`)
Simultaneous PC/Device Logins

ADULQ1024
1 Mbps
2,399
500

ADULQ2048
2 Mbps
2,999
500

ADULQ4096
4 Mbps
4,499
500

3,300

4,000

5,700

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Half Yearly Super Saver Installation Charges ` 500 Waived Off
Details
Download Speed
Half Yearly Plan Rental (`) (Excluding Service Tax)
Installation Charges (`) (Excluding Service Tax)
^ Subscription Amount
(Plan Charges + Installation Amount + Service Tax) (`)
Simultaneous PC/Device Logins

ADULH1024
1 Mbps
4,799
250

ADULH2048
2 Mbps
5,999
250

ADULH4096
4 Mbps
8,999
250

5,700

7,100

10,400

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans - Annual Super Saver Pay for 11 Months and Save 1 Month Rental + Installation Charges ` 750 Waived Off
Details
Download Speed
Annual Plan Rental (`) (Excluding Service Tax)
Installation Charges (`) (Excluding Service Tax)
^ Subscription Amount
(Plan Charges + Installation Amount + Service Tax) (`)
Simultaneous PC/Device Logins

ADULA1024
1 Mbps
8,799
0

ADULA2048
2 Mbps
10,999
0

ADULA4096
4 Mbps
16,499
0

9,900

12,400

18,600

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans < 1 Mbps Pay for 4 Months and Save 2 Months Rental + Installation Charges ` 500 Waived Off
Details
Download Speed
Pay 4 Months Rental to get 6 Months Service (`) (Excluding Service Tax)
Effective Monthly Rental (`) (Excluding Service Tax)
You Save Two Months Rental Every Six Months (`) (Excluding Service Tax)
Installation Charges (`) (Excluding Service Tax)
^ Subscription Amount (`)
(Six Months Service Rental + Installation Charges + Service Tax )
Simultaneous PC/Device Logins

ADULH300K
300 Kbps
2,400
400
1,200
250

ADULH512K
512 Kbps
3,000
500
1,500
250

ADULH750K
750 Kbps
3,900
650
1,950
250

3,000

3,700

4,700

No GB Restrictions No Speed Downgrade*

Unlimited Usage Plans < 1 Mbps Pay for 2 Months and Save 1 Month Rental + Installation Charges ` 250 Waived Off
Details
Download Speed
Pay 2 Months Rental to get 3 Months Service (`) (Excluding Service Tax)
Effective Monthly Rental (`) (Excluding Service Tax)
You Save One Month Rental Every Quarter (`) (Excluding Service Tax)
Installation Charges (`) (Excluding Service Tax)
^ Subscription Amount (`)
(Three Months Service Rental + Installation Charges + Service Tax)
Simultaneous PC/Device Logins

ADULQ300K
300 Kbps
1,200
400
600
500

ADULQ512K
512 Kbps
1,500
500
750
500

ADULQ750K
750 Kbps
2,000
667
1,000
500

2,000

2,300

2,800

ADBF750K
750 Kbps
50
6

ADBF1024K
1 Mbps
40
6

ADBF2048K
2 Mbps
30
6

3,300

3,300

3,300

^ Subscription amount is rounded off

Bill Free Plans Up to 2 Mbps


Details
Download Speed
Bundled Usage (GBs)
Validity (Months)
Non Refundable Subscription Amount (`)
(Including Service Tax)
Simultaneous PC/Device Logins

Details
Bundled Usage (GBs)
Validity (Months)
Non-Refundable Subscription Amount (`)
(Including Service Tax)
Simultaneous PC/Device Logins

Unifi3999
40
6

Unifi4999
60
6

Unifi5999
75
8

Unifi7999
125
8

Unifi9999
175
10

Unifi14999
300
12

3,999

4,999

5,999

7,999

9,999

14,999

10

10

10

15

15

15

Value Added Services


Charges (`)
(Excluding Service Tax)

Details
Home Secured Wi-Fi # (Code: allholt) to connect multiple PC/Desktops wirelessly
Anti-Virus with Parental Control Software Utility (Code: ANPREAV) to control internet usage & block/allow specific websites
Static IP (Code: RETSIP)
# Company provides an

1,500 for lifetime


650 per annum
1,000 per annum

Home Secured Wi-Fi (optional) that is fully compliant with recent government (DoT) directives on home wireless security.

*Conditions Apply Contention ratio increases post fair usage consumption as specified in T&Cs.

Bill Free Plans 4 Mbps

Device configuration requirements:

Call: 18002090044
SMS: TIKONA to 575758
Visit: tikona.in

PC/Laptops should have minimum Intel P IV2 GHz or higher processor and 512
MB RAM - Minimum 2 GB free Hard Disk space at the time of installation
- Operating System: Win 2K, Win XP, Win Vista, Win 7 - Ethernet LAN
Card/Port (10/100BaseT) with TCP/IP support.
Browser Options: IE 6.0 & above, Mozilla Firefox 3.0 & above, Opera or Google
Chrome browser.
Subscribers who have opted for
Home Secured Wi-Fi Solution can use the
service on Wi-Fi enabled devices such as smartphones, tablets, touchpads
(e.g. ipads). These devices should support 802.1X, WPA2 Enterprise security
features.

TERMS AND CONDITIONS:

No subscription amount to be paid to Tikona Digital Networks (TDN) Sales


representative at the time of placing order.

Value added services charge, if subscribed, is payable in advance at the time of


subscription.

Post placing the order the subscriber will receive a call from Tikona Care for verifying
personal details - name, address, mobile number, email ID and tariff plan.

The subscriber is required to pay Subscription Amount as mentioned in the plan


details on installation post service demo at installation location to the authorised TDN
Installation representative only.

Home Secured Wi-Fi service includes one hotspot instance inside the subscribers
home. This can support an area of approximately 1000 sq.ft. For larger homes,
additional hot-spots are available at ` 1,500 for lifetime per instance.

Simultaneous log-ins are allowed only from a single location.

The authorised TDN representative will carry TDN ID card. Subscriber can ask TDN
representative for valid government ID like PAN card, driving license to verify his/her
identification. TDN will not be responsible for any payment made by subscriber to
unauthorised person claiming to be a TDN representative.

Service Tax is extra as applicable.

All plan charges will be charged in advance.

Service installation will be done within 3 working days from the date of realisation of
the subscription amount. In case of cheque payment, service installation shall take
6-10 working days from cheque submission date.

Subscriber can track service installation progress by visiting www.tikona.in >>


Track My Order. Keep User ID or Subscriber Registration Form Number (SRF No.)
ready at the time of query.
` 250 rebate will be provided over a period of 5 months for monthly plans.
Subscribers who pay their bill on time and are active subscribers will be eligible for
this benefit.

Bill Free plans: The non-refundable subscription amount includes the installation
amount of ` 500. After consumption of bundled usage, the subscriber can recharge
his/her account with any of the following vouchers: (1) ` 499 (Usage 2.5 GB, Validity
90 days), (2) ` 999 (Usage 10 GB, Validity 180 days) or (3) ` 1,999 (Usage 30 GB,
Validity 365 days). Tikona Broadband Service Bill will not be provided for this plan.
Refund will not be provided for unutilised usage (MBs) if the subscriber
surrenders/discontinues the service.

Subscriber can consume usage at any point of time across all the configured Wi-Fi
devices.

Fair Usage Limit is applicable on the unlimited usage plans: ADULM1024 (30GB per
month), ADULM2048 (50GB per month), ADULM4096 (80GB per month),
ADULQ300K (90GB in three months), ADULQ512K (90GB in three months),
ADULQ750K (90GB in three months), ADULQ1024 (90GB in three months),
ADULQ2048 (150GB in three months), ADULQ4096 (240GB in three months),
ADULH300K (180GB in six months), ADULH512K (180GB in six months),
ADULH750K (180GB in six months), ADULH1024 (180GB in six months),
ADULH2048 (300GB in six months), ADULH4096 (480GB in six months),
ADULA1024 (360GB in twelve months), ADULA2048 (600GB in twelve months) and
ADULA4096 (960GB in twelve months). Contention ratio increases post fair usage
consumption, although there is no limit on usage. This may result into speed
reduction only during the peak hours.
Contention Ratio - 1:10 for Bill Free plans and 1:20 for Unlimited Usage Plans. TDN
reserves right to increase contention ratio upto 1:50 for Unlimited Usage Plans, if
usage during the billing cycle crosses fair usage.

Installation Service Demo Payment

Tikona Broadband Service Bill delivery is done as per the option


registered by the Subscriber:

E-copy: Only e-bill shall be sent to the registered E-mail ID.


Physical copy: The physical bill shall be sent to the registered billing address.
Additionally, e-bill shall be sent to the registered E-mail ID.

Upload speed will be 25% of applicable download speed or 512 Kbps, whichever is
lower.

Usage includes both upload and download of data.

A CAT 5 cable shall be provided if the subscriber needs to connect his PC on the
ethernet interface. Cable laying through casing and capping shall be charged @ ` 10
per foot. The same is payable directly to the authorised TDN installation representative.

Speeds mentioned here are guaranteed upto the ISP node.

All tariffs mentioned here are subject to regulatory approval. TDN has the right to
modify or withdraw any tariff plan at any point of time.

In case of service discontinuation, the subscriber shall compulsorily return all the
modems in working condition. In the event of subscriber not being able to deliver the
modem to the company, for reasons attributable to their action/account, the modems
would be assumed to be permanently undeliverable to any person including the
company. In such an event, including a case where the modems are delivered by the
subscriber in non-working conditions, the company would charge the subscriber
` 1,500 per modem not returned or returned in non-working conditions towards
penalty/damages for breach of the terms of service. This is applicable for all plans.

If the subscriber of any plan surrenders the connection, then

She/he needs to surrender TDN CPE in working condition. In case of non-receipt


of CPE/CPE in non working condition the penalty will be applicable as mentioned
above.
Additionally, the charges corresponding to the number of days/months of use/data
transfer shall be payable/deducted from the upfront amount received to determine
refund, if any. Full month shall be counted in case the usage is for part of the
month.
If refund is applicable then ` 500 for Bill Free plans and ` 750 for other plans will
be adjusted/deducted from the refund amount towards installation.
Refund, if applicable will be processed within 30 working days from the date of
cancellation.
For additional terms & conditions, please refer Terms & Conditions section on our
website tikona.in.

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