Emotional intelligence

key to stress management

Kumarmahi

EMOTIONAL
INTELLIGENCE

Emotional intelligence (EI) commonly

known as EQ has become a wide
spread interest to psychological
research It was Salovey and Mayer,
who first introduced the term
emotional intelligence.
But it was popularized by Goleman
with the publication of his influential
book Emotional Intelligence in
1995 which appeared in the cover
page of TIME magazine.

IQ and EQ
Earlier it was believed that people with
high IQ could alone become successful in
personal, academic, family and
professional life.
Many people with high IQ may be
productive and ambitious but found to be
cold and detached.
People with EQ, even with average IQ have
found to be more successful because they
are social, empathetic and cheerful.
IQ is mostly determined by genetics and so
it can not be changed drastically.
But EQ is mostly learned and people

One of the definition of EI

An interrelated set of abilities
that allow an individual to
recognize use and regulate
emotion in an efficient and
productive manner, thereby
allowing effective dealing with
the environment

Approaches
Salovey & Mayer
Identifying emotions
Using emotions
Understanding emotions
Managing emotions
Salovey & Mayer: We define emotional intelligence as the
subset of social intelligence that involves the ability to
monitor one's own and others' feelings and emotions, to
discriminate among them and to use this information to
guide one's thinking and actions.

Approaches
Goleman
Self-awareness -Knowing our own
emotions

Self-management -Managing our own

emotions

Self-motivation - Motivating ourselves

Social awareness (empathy)Recognizing others emotions

Social skills -

Handling relationships

EMOTIONAL
INTELLIGENCE MODEL

Approaches
Bar-on
Intrapersonal skills
Interpersonal skills
Adaptability
Stress management
General mood

"People in good moods are better at inductive reasoning and creative

problem solving."

Self - Intrapersonal
Self-awareness
- feelings, values and goals etc
Self-confidence
- overcoming self doubt, assertivenes etc
Self-control
- dealing with stress, emotion etc

Social - Inter personal

Empathy
-active listening, understanding others point
view,

of

reading non-verbal cues

Motivation
-taking initiative, inspiriting others, creative, persistant
and commitment

Social competence
-rapport building, minimizing conflict, influencing
others,
integirity

Self management
Mood management
Self-motivation
Dealing with setbacks
Dealing with stress
Managing your time, energy, work
Avoid unwanted addictive behaviour

Managing others
Maintain close relationships
Motivating others
Leading others
Developing others
Confronting others
Collaborating with others

Elements of EI
Emotion perception
identify ones own emotional
experiences, emotional experiences
of others, and value attributed to
objects
Emotional assimilation
know how to use emotion to help
shape judgment and behaviour.
Hence emotion influencing
information
processing

Elements of EI
Emotion understanding
rich emotion knowledge base such as cause,
bodily sensation, expressive modes and how
the emotion functions interpersonally
Emotion regulation

monitor and manage emotion in self

and
others to produce the desired
out come in a given situation

Emotion regulation
Emotional regulation involves
persons attempts to influence which
emotions they have, how they
experience and express these
emotion
"What really matters for success, character, happiness and life long
achievements is a definite set of emotional skills - your EQ - not just
purely cognitive abilities that are measured by conventional IQ tests."
-Daniel Goleman, Ph.D.

Emotion regulation
1. Situation selection
approaching or avoiding certain
people, places or objects in order to
influence ones emotions
1. Situation modification
selected situation may be
tailored so as to modify its
emotional impact

Emotion regulation
3. Attentional deployment
select and modify imagined situation
4. Cognitive change
selecting many possible meanings will
be attached to given situation
5. Response modulation
influencing these response tendencies
once
they have been elicited

 Life is a series of experiences, each

one of which makes us bigger, even
though it is hard to realize this. For
the world was built to develop
character and we must learn that the
setbacks and griefs which we endure
help us out in marching onward.
Henry Ford

 Beginning today, treat everyone you

meet as if they were going to be
dead by midnight. Extend them all
the care, kindness and
understanding you can muster. Your
life will never be the same again.
- Og Mandino

 Smile at each other, smile at your

wife, smile at your husband, smile at
your children, smile at each other - it
doesn't matter who it is - and that
will help you to grow up in greater
love for each other.
- Mother Teresa

 When you listen with empathy to

another person, you give that person
psychological air.
- Stephen R. Covey
Tenderness and kindness are not signs
of weakness and despair, but
manifestations of strength and
resolution.
- Kahlil Gibran

 Freedman et al.: "Emotional Intelligence is a

way of recognizing, understanding, and
choosing how we think, feel, and act. It
shapes our interactions with others and our
understanding of ourselves. It defines how
and what we learn; it allows us to set
priorities; it determines the majority of our
daily actions. Research suggests it is
responsible for as much as 80% of the
"success" in our lives."

"Emotional Intelligence is
essential to interpersonal and
intrapersonal relationships at
school, at home, and at work."
McCown et al.

 "Like all learning, the development of

emotional intelligence comes from
building new patterns in the brain.
These new patterns develop when we
have experiences that we can link to
background knowledge. The learning
is integrated by experiencing cause
and effect, and through practice."
- Freedman et al.

Thank you
kumarmahi
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