MARY KIM

2337 W Buckingham Rd. #1079 | Garland, TX 75042

Phone: 469-233-4599 | E-Mail: mary.kim@utdallas.edu

Profile
Detail-oriented, high-energy Information Technology and Systems major with keen problem-solving and
analytical skills as evidenced by relative coursework and projects. Strong interpersonal, planning, and
organizational skills as demonstrated through work experience listed below. Seeking internships for
management information systems or information technology, preferably in utilizing problem solving,
critical thinking, and communication skills.

Education
THE UNIVERSITY OF TEXAS AT DALLAS

Fall 2012-Present

Major: Information Technology and Systems

GPA: 3.12276
Expected Graduation Date: December 2016

Experience
BEST BUY CO., INC.

July 2012 - Present

Position: Advanced Repair Technician (2014), Operations Technician (2013), Connectivity Sales (2012)

Quickly and accurately diagnose technology issues and create robust solutions as needed
Improve the process of assessing, testing, and repairing client electronics
Manage inbound and outbound communication with clients via phone/email
Regulates the escalation process with third party vendors and internal service center repairs
Maintains shipping and receiving queues of client products

SIGMA PHI OMEGA SORORITY, INC.

Fall 2012 - Present

Position: President (2014-2015), Founding Mother of Kappa Chapter, Charter Class

Successfully chartered the first Asian-American interest Greek organization at The University of
Texas at Dallas
Drove organizations philanthropy to help further the cause of awareness against domestic
violence
Presented a presentation for UT Dallas Fraternity and Sorority Life executive board in order to
officially obtain a charter

UNIVERSITY OF NORTH TEXAS SUMMER STRING ENSEMBLE

Summer 2009-2012

Position: Concert Master/1st Chair, Section Leader

Promoted charity and professional events across the country

Lead weekly, sectional practices
Rendered the community through the power of music

Skills
Technical: MS Office, Windows, Apple, Android | Language: Korean | Misc: CPR & 1st Aid
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