Nonverbal Communication is a system of symbolic behaviors that includes
all forms of communication except words.
It is the process of transmitting messages without spoken words that goes on in every face-to-face encounter with another human being . Facial expressions,tone of voice,movement,appearance,eye contact,gestures,posture are type of nonverbal communication. First, in British culture the language of gestures is not frequently used and only the most basic gestures are performed. Overdoing a gesture can sometimes come across as aggressive behaviour. Second, with regard to eye contact, Britons show a tendency to keep it relatively short, as it can provoke misunderstandings between people. Direct eye contact may be misinterpreted as hostility and aggressiveness. If you are talking to a group, then make eye contact with all people, and do not focus your attention on one person alone. The British speak in low, measured tones, without raising the voice. It is impolite to interrupt others; intonation conveys one has finished speaking and, in British English, the voice normally goes down at the end of an affirmative sentence. In United Kingdom,hand gestures are particularly important and can do a great deal to help understand the emotional state of a person.