A PROJECT REPORT

ON
EMPLOYEE SATISFACTION TOWARDS
WELFARE MEASURES

AT
RAJASHREE CEMENT
UNIT OF GRASIM INDUSTRIES Ltd.
Aditya Nagar, Malkhed Road, Dist: Gulbarga (Karnataka).

A project report submitted to

Visvesvarayya Technology University, Belgum
As a partial fulfillment of the requirement for the award of

MASTER OF BUSINESS ADMINISTRATION

Submitted By:
AKKANAGAMMA.S.W
USN:3GN08MBA03.

Under the Guidance of

Internal Guide

Mrs.PREETI JOSHI

Guru Nanak Dev Engineering college.

External Guide

Mr.D.M.BIRADAR

ASST. MANAGER, CSR.

Bidar 2009-2010

AKNOWLEDGEMENT

It is my privilege to Mr. P.K.Jain, Joint Executive

President -HR, for giving me an opportunity to carry out
my project work.
I extend my sincere gratitude Mr. V.A. Yaligar, GM-HR for
providing all the help to complete my project.
My special thanks to Mr. B.H.Kalligud, Dy.MANAGER HR, for their continuous guidance to complete my
project.
I would like to thanks my guide Mr.D.M.Biradar, Asst
Manager CSR &
my faculty for providing this
placement.
I am extremely grateful to all the staff of HR DEPT
(TIME-OFFICE & CSR) for their invaluable insight and
suggestion and sparing their precious time to interact
with me.
Finally I would like to thanks my beloved brother, family
& my friends who encouraged me through out this
block
placement
period.

Miss. Akkanagamma .S.W

USN:3GN08MBA03.

TABLE OF CONTENTS

SI
No.

Particular

EXECUTIVE SUMMARY

PROFILES

Industry Profile
Company Profile

INTRODUCTION
Statement of the problem
Objectives of the Study
Scope of the Study
Methodology
Limitations of the Study

DATA ANALYSIS AND INTERPRETATION

SUMMARY OF FINDINGS AND CONCLUSION

SUGGESTIONS AND RECOMMENDATIONS

APPENDIX

BIBLIOGRAPHY

INTRODUCTION TO GRASIM INDUSTRIES LIMITED:

A US $29.2 billion corporation, the Aditya Birla Group is in the league of Fortune
500. It is anchored by an extraordinary force of 130,000 employees, belonging to 30
4

different nationalities. In India, the Group has been adjudged "The Best Employer in
India and among the top 20 in Asia" by the Hewitt-Economic Times and Wall Street
Journal Study 2007. Over 50 per cent of its revenues flow from its overseas
operations.
The Group operates in 25 countries India, UK, Germany, Hungary, Brazil, Italy,
France, Luxembourg, Switzerland, Australia, USA, Canada, Egypt, China, Thailand,
Laos, Indonesia, Philippines, Dubai, Singapore, Myanmar, Bangladesh, Vietnam,
Malaysia and Korea.

Globally the Aditya Birla Group is :

A metals powerhouse, among the worlds most cost-efficient aluminum and

copper producers. Hindalco-Novelis is the largest aluminum rolling company. It
is one of the 3 biggest producers of primary aluminum in Asia, with the largest
single location copper smelter,

No. 1 in viscose staple fiber

The 4th largest producer of insulators

The 4th largest producer of carbon black

The 11th largest cement producer globally, the seventh largest in Asia and the
second largest in India.

Among the worlds top 15 BPO companies and among Indias top 4

Among the best energy efficient fertilizer plants

In India:

A premier branded garments player

5

The 2nd largest player in viscose filament yarn

The 2nd largest in the Chlor-alkali sector

Among the top 5 mobile telephony companies

A leading player in Life Insurance and Asset Management

Among the top 3 super-market chains in the Retail business

Rock solid in fundamentals, the Aditya Birla Group nurtures a culture where success
does not come in the way of the need to keep learning afresh, to keep experimenting.

Beyond Business The Aditya Birla Group is :

Working in 3700 villages,

Reaching out to 7 million people annually through the Aditya Birla Centre for
Community Initiatives and Rural Development, spearheaded by Mrs. Rajashree
Birla,

Focusing on :Education, Health and family Welfare, sustainable livelihood,

infrastructure and espousing social causes,

Running 42 Schools and 18 Hospitals

Transcending the conventional barriers of business to send out a message that We

Care.

GROUP VALUES.

GRASIM CEMENT DIVISION:

Indias third largest cement manufacture with an aggregate cement capacity of
13.83 MTPA spread over its units across India. Grasim cement units are at Jawad and
Raipur in Madhya Pradesh, Shambhpura in Rajasthan and Tirchy in Tamilnadu and
Sake in Gujarat, most of the cement units are equipped with state of the art equipment
and are certified for ISO-14001 system.

Capacity
Plant

Location

(in

Rajashree Cement

Malkhed in Gulbarga

tones)
4.20

million

Dist. (Karnataka)
Vikram Cement

Jawad and Bhatinda griding

4.20

unit (Punjab)
Grasim Cement

Raipur (Chattishgarh)

2.06

Aditya Cement

Shambhupura (Rajasthan)

1.50

Cement Division South

Reddipalayam (Tamil Nadu)

1.16

Shree Digvijay Cement

Sikka, (Gujarat)

1.08

Total

14.20

INFORMATION ABOUT RAJASHREE CEMENT (A UNIT

OF GRASIM INDUSTRIES):
Rajashree Cement (A Unit of Grasim Industries Ltd.) is located at Adityanagar,
Malkhed in the Gulbarga District of Karnataka State. The plant has three units
manufacturing clinker and PPC/OPC Cement of 43 & 53 grades as per standards,
published by Bureau of Indian Standards. The first Unit was commissioned in the year
1984, the second one in 1990 and the third unit in 1995, with a total installed capacity
of 3.0 million Tonnes per annum (MTPA). The production capacity has been
enhanced to 4.2 MTPA as of now. The cement is sold in the open market through a
well established network.

Rajashree Cement has adopted dry process precalcination technology with

sophisticated control instrumentation from internationally renowned firms like KHD
Humboldt Wedag AG of Germany for ensuring consistent quality of cement. The
Company is committed to Total Quality using highly sophisticated state-of-art
technology and has taken the lead in the country for Energy Conservation by
installing High pressure Roller Presses for raw material and cement grinding, 6 Stage
Pre-heaters and Triplate cyclone. The organisation has attached utmost importance to
the conservation of environment in and around its Industrial complex by installing
highly efficient electrostatic precipitators and dust collectors.

Following facilities are installed/available in the organization:

i) Captive Power Plant of 58.2 MW capacity, ii) Leased Limestone Mines, iii)
Limestone Crusher, Stacker and Reclaimer, iv) Coal Mill with Crusher and
Pulverisation, v) Raw Mill: Ball Mills with Roller Press, vi) Raw Meal Silos,

vii)

Pre-heaters, viii) Kiln & Cooler, ix) Clinker Stock Piles & Silo, x) Cement Mill: Ball
Mills with Roller Press, xi) Cement Silos, xii) Packing Machines (Rotary Packers),
xiii) Bulk Cement Loading Silo , xiv) Fly-ash storage Silo, xv) Mobile fire and foam
tender, xvi) Alarm System, xvii) Well equipped hospital.

The major raw-materials are Limestone, Coal, Gypsum, Literate, Bauxite and Fly-ash.
The limestone is available in-house through leased mines (total lease area 1813 acres,
Limestone reserve up to 60 meter depth 906 million Ton, Total Limestone crushed as
on March 2007 is 66 million Ton, Residual Limestone available 840 million Tons).
The other materials are purchased from nearby mines. The other suppliers are
technology/spare parts suppliers who play a vital role in producing quality cement.
The organization maintains a very cordial relationship with them and they are
regularly invited for seminars and for joint participation in improvement activities.
The key quality requirements of customers are strength of cement and setting time.
Other requirements have been as defined by BIS in its relevant standards. It may be
noted that the organization is consistently supplying the cement of higher strength
compared to strength mentioned in BIS standards. As a result, the brand enjoys the
premium status in the market.
In order to meet the growing customer demands in western and southern regions of
India, following facilities have been established:

Cement split Grinding unit at Hotgi (near Sholapur, Maharashtra) in 1995 with
3500 TPD grinding capacity.

Bulk Loading Terminal at Doddaballapur (near Bangalore, Karnataka) in 1999

with 180 TPH packing capacity.

Ready Mix Concrete plants at Hyderabad, Bangalore & Goa in 1999-2000

with 30 M3/Hr. capacity.

Regular monitoring for ambient air, work zone, noise, water discharge is being done
to monitor air, water and noise pollution level. The company has procured adequate
number of equipment to do the required monitoring all over the plant.

Proactive measures are also being taken to avoid/control incidents/accidents in the

plant in a structural manner. For this detailed environmental impact and health &
safety risk analysis have been done. Regular health checkup of all employees is also
being done to identify any adverse impact on the health. To improve awareness
regular training sessions are being organised for employees both at HRD & their
workplace.

For better coordination and control between the departments and for optimising the
cost of manufacturing, the unit has implemented SAP R/3 ERP Package. This covers
modules of PPPI, PM, QM, MM, FI, CO & HR. Internal communication is done
mostly by e-mails and CUG mobiles. V-SAT is also been installed to make a link with
sister-units and Marketing for faster and reliable communication. Internet facility is
also been provided to all Dept. Heads & key personnel for enhancing the knowledge
about external business environment.

10

At Group level World Class Manufacturing (WCM) Concept has been adopted to
improve Employee Participation in small groups to Excel the Manufacturing and
improve Overall Equipment Effectiveness by eliminating Losses. The efforts and
innovativeness of individuals and teams are recognized through Motivational
Schemes like Good Work Award, Employee Suggestion Scheme, WCM Team Awards,
Communication Awards and Safety Awards etc.

As part of Community Development, Rajashree Cement started Kagina Jana Seva

Trust (KJST) with an objective to improve literacy, health and economic standard of
the surrounding community. KJST organizes various programmes like Adult
Education, Entrepreneurship Development, Agricultural Development, Medical and
Health Care Camps etc for over all development in partnership with the Government
and villagers.

Site Description:
Rajashree Cement is spread over 1200 acres area, located 7 kms. from historic village
Malkhed in Northern Karnataka. Malkhed area was devoid of any Wildlife, Forest
land, Grazing land and Human habitats prior to Rajashree Cement. The climate of this
area is of typical peninsular India. It has low rain fall and exhibits wide temperature
variation, experiences severe summer and moderate winter. The Soil is Saline (PH
value 8.5). There is no Sensitive Natural Habitat around it.

Rajashree cement Vision

1. Customerization
2. Quality consistency

11

3. Product range
4. Cost competitiveness
5. Employee empowerment

Rajashree cement Mission:

1. To become the best cement unit in the country through human and technical
excellence.

2. To foster the culture of involvement, participation, team work and innovation.

3. To achieve excellence in all effort and activities by each one of us.
4. To produce a premium quality cement and extend best service to its customers.
5. To establish a neat clean and pollution free environment.
6. Community should perceive us a progressive well professional organization.
Board of Directors
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.

Mr. Kumar Mangalam Birla, Chairman

Mrs. Rajashree Birla
Mr. M. L. Apte
Mr. B. V. Bhargava
Mr. R. C. Bhargava
Mr. S. B. Mathur
Mr. Cyril Shroff
Mr. S. G. Subhramanyan
Mr. Shailendra K. Jain (Whole-time Director)
Mr. D. D. Rathi (Whole-time Director & CFO)

The salient facts about Rajashree Cement are:

1. Coal-based thermal power plant with a 58.2 MW capacity.
2. Modern dry process technology form KhD, Germany, with a state-of-the-art
process control system.
3. The only cement plant in Indian with a captive coal washery
4. 4. First in India to achiever certification of ISO 9001:2001 by DNV,
Netherlands 2001.

12

5. Cement varieties catering to different segments: Rajashree Cement for residential

and commercial construction; Birla Super Cement for multistoried buildings,
dams and bridges; Birla Plus for mass concrete laying and non-structural
applications, Birla Coastal for foundation work and for use in coastal areas as well
as sugar and fertilizer plants, and OPC 53 S (sleeper grade cement)

The following major modifications have been carried out:1. Unit 1 Pre-heater up gradation from v stage to VI stage and cyclone modification.
2. Installation of cooler cyclone in unit II & III up gradation of cooler by installation
of omega plate in 1st grade in all three unit now Rajashree Cement is one of the
largest single located grey cement manufacture in Grasim Cement division under
Grasim Industries Ltd., of Aditya Birla group having a capacity of 4.2 MTPA
cement production. The cement plant is also equipped with Captive Thermal
Power plant of capacity 58.2 MW & DGPP of capacity 5.3 MW facilitating to
serve the customer through out the year.
3. The company producers a variety of product rang in the cement viz, Rajarshree
Cement 43 grade, Birla super cement 53 grades, Birla plus cement, the
deliverance of product to the end user is made through as well established
dealer/retailer network with sufficient
4. With sales and distribution module is used to book orders with an assurance of
delivery within 48 Hrs from any of nearest depot/dealer.

In order to meet the growing customer demand for the product/service in the parts of
western and southern region, the following additional facilities have been established.

13

1) Cement split grinding unit at Hotgi, (Maharashatra) with capacity of 3500

TPD-1995.
2) Bulk loading terminal at Doddaballpur with a capacity of 180 TPN of
packing 1999
3) Read mix concrete plant at Hyderabad, Chennai, and Bangalore, with total
capacity of 300 M3/Hour 99-00
4) Facilities for bulk loading of clinker & cement at Rajashree.
5) Owns 3 bulk rakes to transport cement to packing plant, Doddaballapur of
catering Karnataka and Kerala market.

The regulatory environment within which the applicant operates, including

occupational health and safety, environmental, financial regulations, etc.

Rajashree Cement is governed by relevant industry acts for Mining, water, pollution,
safety, etc. The company policy is to conduct its operations safely, protecting the
health of its employees and all others who may be affected by its operations with due
regard to environmental protection and compliance to statute. In the interest of the
organization and employees with regard to Safety, Health and Environment, we have
excellent regulating & monitoring systems, such as.
1. Identification of defects related to equipment / environment / safety
and audits of the same by the Internal and External Parties.
2. 10 Bedded Hospital with ECG, X-Ray facilities and extension of
medical services to contract laborers and villagers.
3. ISO-9001: 2000 Quality Management System.

14

4. The Unit is also implementing OHSAS-18001 & SA 8000 within 4

months of time.

Major Thrust Areas:

A. WCM:
World class Manufacturing (WCM) is adopted to improve Employee
participation in small groups in excelling the manufacturing and improving the overall
equipment efficiency by eliminating all forms of defects and losses.

B. Total Quality Management:

In order to improve the Quality Management Performance of the organization,
the international Quality Rating System (IQRS) has been adopted and attained level 6
in the year 1999. Further in this direction, Six Sigma concept has been initiated to
improve the process efficiencies and 4 projects were initiated under this concept. It is
our endeavor to sustain and improve further on a continuous basis.

C. Strategic Quality Planning:

The Strategic Planning has been deployed since three years as a measure to improve
the organizations capability to meet long and short term goals and to enhance cost
competitiveness, operational efficiency, quality consistency and customer satisfaction.

D. Capacity Additions:
In order to maintain the No. 1 Position in the region, the Rajashree Cement
enhanced its capacities through Technology Up gradation in the existing 3 lines to
increase the overall production from 9,000 TPD to 12,500 TPD.

E. Manpower rationalization:
In order to keep man power costs down and to benchmark with best in class industry,

15

Man Power rationalization is undertaken through job evaluation / Man Power studies,
de-layering / VRS.

Raw materials required to produce cement:1. Lime stone

2. Aluminum leatherette
3. Hematite
4. Gypsum
5. Fly ash

The contents of raw materials consumed to produce the cement are:1. Lime stone 93%
2. Aluminum latherite 2%
3. Hematite 1.5%
4. Late rite 2%
5. Fly ash 1.5%

Technology:
Rajashree cement has opted for the best world class technology and equipment right
from its inception. The plant has a state of art technology featuring an assemblage of
fuzzy logic x-ray analyzer and cement scanner to ensure optimum production. The
technology knows how and the main equipment for the cement plants have been
obtained form m/s losche supplied the vertical coal mills at unit II and unit III. M/s K
HD Humboldt Ltd., Wedge Germany supplied the roller press, on the latest equipment
in the cement grinding process. The company was first in the country to install multisection soil with 6 compartments. In addition to the above the company has vseparator, pyro step cooler coal washery to reduce ash content of high ash coal.

16

Products profile :
The company manufactures a wide range of premium brands of cement, catering to
different needs of customers.

Types of cement

Brand name

Ordinary Portland cement 43 grade

Ultratech

Ordinary Portland cement 53 grade

Birla super

Premium composite cement

Birla Plus

IRST-40 Cement

Rajashree IRST-40

Packing Design:
1

High-density polyethylene (HDP)

Paper

Weight
1

50 Kg Net per Bag.

Quality
1

Specification bureau of International standard as per quality system of ISO-

9001:2000

BRANDS OF CEMENT:
1) Rajashree cement
Rajashree cement is 43 grade cement which has end strength 63 MTPA; it is
positioned in the middle market segment. The product has been used extensively for
construction activities in the southern Maharashtra and Karnataka. It enjoys a

17

reputation of giving value for money

Materials required producing 43 Grade cement
1 Clinker 93.50%
2 Gypsum 4.00%
1. Fly ash 2.50%

2) Birla super:
Birla super is 53 grade cement in the companys up-market product. Birla super has a
28 days comprehensive strength of to MTPA. It can produce concrete up to M 70
grade with ease.
Materials required producing 53 Grade cement
1. Clinker 93.50%
2. Gypsum 4.00%
3. Fly ash 2.50%

3) Birla plus:Birla plus is a premium composite cement in the companys up-market product. All
cement build. But it takes a truly special one to breath life into a construction. Birla
plus not only comes with the unique quality of strengthening your construction over
time, it also has concrete answers to the widest range of modern constructions,
ranging from row houses to skyscrapers and dams to flyovers. Constructions that
stands tall.
Materials required producing Birla plus cement
1. Clinker 71%
2. Gypsum 4%
3. Fly ash 25%

4) IRST-40 Cement:18

IRST-40 cement is used for making railway sleepers, dams, and big projects. It is a
special category of cement and has very high brains. It helps in producing most
durable concrete and is produced when there is an order for the project.

Materials required producing OPC 53 S Cement

a. Clinker 96%
b. Gypsum 4%

Grasim Cement. Hotgi:Birla super cement is a grinding unit, an extension of Rajashree cement, Malkhed
(grey cement division of Grasim industries Ltd) located at Hotgi, south Solapur
district of Maharashtra with an Installed capacity of 1.2 million tones per annum. It
was commissioned on 10-07-1995 and the commercial production started on 23-071995.
The raw material (clinker) for production of Birla super cement is supplied by
its sister concern, Rajashree cement, Malkhed, we were the first in introduction the 53
grade cement (BIRLA SUPER) in the country.
The unit has best of world class technology and equipments. We have collaboration
with various giant and reputed western based industries so as to equip the factory with
the latest technology of cement industry. The complete plant is totally automated and
centrally controlled with the latest technology of cement industry. The complete plant
is totally automated and centrally controlled with the support of programmable logic
(PLC) arrangement.

The success of this unit is mainly because of the following major forces:-

19

c. Dynamic and able leadership supported by highly qualified, activated,

committed and charged team of officer and staff with full of professional
approach.
d. Uninterrupted supply of clinker by Rajashree cement, Malkhed.
e. Regular production and dispatch planning from the respective CMO.
f. Excellent marketing support.
g. Co-operation from district administration, policy officials, authorities, labor
dept and nearby villagers.

The cement manufacturing process

The technology adopted by the company for manufacture of cement is the dry process
with suspension mainly because of low fuel consumption, lesser requirement of water
and high in production capacity.

Raw material used:

1. Limestone
2. Iron ore
3. Coal
4. Chemical gypsum
5. Alumnus laterite
6. Fly ash

Stage I mining and crushing:

The limestone is extracted form the earths crust by the process of blasting. After
blasting limestone boulders are transported to the crushing chit and crushed to the
required size. The crushed limestone is then transported through belt conveyer to the
stacker-reclaimer section.
20

Stage-II Stacker/Reclaimer
The stacker-reclaimer is used for pre blending of crushed limestone. Reclaimer picks
up the required quality of crushed limestone form the stock pile and feeds into the raw
mill hopper through belt conveyor.

Stage-III Raw mix grinding

There are different hoppers for the storing of crushed limestone, iron ore and Alumnus
Laterite. The stored raw materials from the hopper are proportioned and fed to roller
press and subsequently to mill for fine grinding of required fineness. The mix
containing 93-98% Limestone 3-4% aluminum late rite, 2-3% Hematite and 1-3%fly
ash which is to be missed in the limestone stock pile itself. The output of the mill
grinding is stored in raw meal silo.

Stage-IV coal crushing and grinding:

The coal is fed into the coal crusher from where the crushed coal is stored in the coal
stocker and reclaimer. This coal (used as fuel for burning) is crushed, pulverized in
vertical roller mill (ball mill and fed into the kiln along with primary on through
burner pipe.

Stage-V Clinkerization:
From the raw mill silo the material is extracted and conveyed to the pre-heater
section. The powdered homogenized raw mill from the silo is fed to the kiln passes
through pre-heaters where raw mill gets partly calcined and converted into clinker at a
temperature of about 13001400 degree centigrade in the sintering zone of the kiln.

21

The material is calcined and heated in pre-heater and calcined by utilizing kiln waste
gases and additional coal finding. This partially calcined materials enters into the kiln
where the remaining 8. /. Of the calcinations and clinkerization takes place in the kiln
and clinker is discharged into the cooler.

Stage-VI clinker cooling/ storage

The clinker from the kiln is cooled in the cooler section and is transported to the
clinker stockpile by deep pan conveyor (DPC) form the clinker stock pile, the clinker
is transported to cement mill hopper though Deep Bucket Conveyor (DBC).

Stages VII cement grinding:The clinker and gypsum are stored in the respective hopper. The clinker and gypsum
are proportioned and fed to roller press subsequently to ball mill for fine grinding of
required fineness. The proportion contains 97-98. /. 2.3. /. Gypsum. The fine ground
material is as cement.

Stage VIII Packing and dispatch:

The cement from the mill is transported to storage silo and from there the cement is
conveyed to packing plant and is packed in 50kgs bags by rotary packing machine and
then directly loaded into trucks/rail rakes and transported to different locations in the
country.

Some of the awards won by this unit are:

1. National award for Quality Excellence in the Indian Cement Industry by the
National Council for Cement and Building Materials, for the year 2000-01.
2. IMC Ramakrishna Bajaj National Quality Award (certificate of merit) in 1999.
22

3. Jamnalal Bajaj Uchit Vyavahar Puraskar for fair Business Practices in 1995.
4. Rajeev Gandhi National Quality Award in 1993.

Recent awards won by this unit are:

5. Green Rating of cement industries 3 leaves out of 5 leaves by (Centre for
sciences and environment) in 2006.
6. Gold Award for Green tech environment excellence award 2006. From Green
tech foundation, Goa on 31-08-2006.
7. Super platinum award in manufacturing sector. From frost & Sullivan on 1112-2006.
8. Chairmen WCM award 2007, Rajashree Cement won silver award.
9. Grasim cement received, State Level Award for Excellence in Energy
conservation and management 2008 from Maharastra Govt.
10. Under the aegis of Directorate of mines safety and mines safety association,
Karnataka, Rajashree Cement based Overall All Best Performance Award. In
the 2007 in zone 2.

23

INTRODUCTION

INTRODUCTION TO RESEARCH TOPIC

Welfare refers to a conditions of living of an individual or group in a desirable and
happy state of relation ships with the who economical and social, ecological welfare means
environment friendly existence, ecological balance pollution existence and proper sanitation.

24

Concept :The term welfare as it suggest the ideas, meanings and conditions such as the state of
well-being, health, happiness, prosperity, and the development of human resource. The
concept welfare can be approached from various angle; welfare has been described as a total
in order to establish the manpower their work and achievement of the organizational
objectives.
Thus manpower is a vital ingredient for the success of an organization, making the
task of good labour welfare system in organization and resources utilized of personnel
management.
The employees who join the organization today have different values and norms.
Their expectations are different and they are more competent and more informed than the
employees wee in the past.
While human resources can be great asset to the organization. They become problem
if the organization in not able to manage them properly .
Amenities will meet employee operation and leads to satisfaction. They are the
mirrors, which reflects the employees satisfaction

Amenities include:
Restroom facility
Medical facility canteen facility
Leave travel concession
Education facility for employees and children
Hospital facilities
Uniform
Loans and advances facility
Bonus

25

 Safety lockers
Transportation

Definition:
Employees welfare referred to as betterment work for employees, relates to taking
care of the well being of workers or employers.

Aim of employee welfare:From humanitarian point of view employees should be provide certain facilities and
amenities economic point of view, it is very essential as it improves the living and working
condition of employees and also increase productivity

Subject background of the study:Human resources department play a vital role in Indian modern society. One of the
main function of personnel management in industrial organization is to lay concentration on
welfare measures to be undertake. The management looks after employees right number and
right kids. They must be stationed at the right place on one hand on the other hand meet their
genuine expectation of returns for the work accomplished by them. The personnel
management that deals with undertaking their needs and behavior must remember it.
Employee is an important aspect to boost up motivation for achieving organization goals.
The philosophy of a healthy organization is to establish employee safety measures and
welfare activities, which gives an opportunity for the workers to express thyeire social
responsiveness towards the welfare scheme offered to them. There is necessity to know how
labour welfare officer performs his duty in creating environment to boost of morale of the
people working in the organization. The different acts, rules and regulation prescribed by the
government to safeguard the welfare of the workers and to put them into force and if they are
not the reasons for not forces are clearly examined.
Manpower is otherwise termed as human resources. This consists of knowledge,
skills, creative ability and aptitude of the workforce of all the Ms namely materials,
26

machines. Money and motive power. The most important one is M for Men or Human
Resources .
Problems relating to inadequacy of welfare measure provided or lack of welfare
measures, sometimes both intramural and extramural are studies to find out the cause for such
problems and to evaluate solution to the problems. In the study of this project, great stress has
been laid on the impact of social responsibility and social responsiveness to stick out a
between economic power and social responsiveness.
All activities o any enterprise are initiated and determine by the persons, who make
up the institution plans, offices, computers, automated equipment and all the make a modern
firm are unproductive expect for human components is the central and most important
because all depends how well it is done Cens is like.
Human resource may be through of as the total knowledge task, creative abilities,
talents and aptitude values, and aptitude of people who the organizations workforce.
A human resource needs to be utilized to the maximum possible extent in order to
achieve to active organizational and individual goals. It is the most valuable asset of an
organization in fact it is an economic resource covering all human resource organized and
unorganized, employed or capable of employment, working at all level hence importance of
human resources.
Human resources management is the planning, organizing, directing and controlling
of the procurement, compensation, integration, maintenance, specialization and separation of
human resources so as to accomplish individual group and social goals.
Effective management of manpower is the key to a successful organization. Since it is
the factor responsible for performing those activities essentials for accomplishment of the
organization goals. The dynamic nature of man poses a challenge to the task of personnel
management which over comes the dynamic and develops the potential of the economics,
resulting in maximum satisfaction in meeting some of their lifes contingencies and to meet
the social obligation of employees.

27

ORIGIN

AND

GROWTH

OF

EMPLOYEE

WELFARE

CONCEPT IN INDIA
The transference of ruler population to the urban areas as a result of industrialization,
brought within certain sociological problems. Heaving the up rooted from their rural
mornings, the new class of employee required welfare service to be provided to them in new
surroundings so as to enable them to adopt to changing situation.
Original conceived as a humanitarian approach, the employer realized the value of
providing better working and living conditions to their employees. What was, therefore,
essentially a humanitarian approach in the initial stages, gave rise to utilitarian philosophy as
motivating force for providing welfare amenities to the working population.
The Indian national congress in its Karnataka session in 1931 demanded that the
organization of economic life in the country must confirm to the principles of justice and it
might secure a decent standard of living. It also emphasized that the state should safeguard
the interest of the industrial employers and should secure for for them by suitable legislation
a living wage, healthy condition of work. Limited hours of suitable work, machinery for
settlement of disputed between employers and employee and protection against the economic
consequence of old age, sickness employment.
The need for adding welfare activities to the contractual relationship between
employer and the workers received attention in any country in the early state of
industrialization. The state had to intervene using its persuasive powers and / or by enforcing
legislation. Our country has been no exception to this process. Barring a few cases,
employers were were not generally inclined to accept the financial burden on account of
welfare activities where they did provided the amenities, it was more matter or paternalistic
approach to labor rather than recognition of workers needs.
The government of India started evincing interested in the welfare programmers
during the second world war. When they introduced scheme of labour welfare in their
ordinance, ammunition and other factories engaged in war production. The services of
reputed labour leader were availed for advising government on this important aspect the

28

workers life governments anxiety in those days was to take steps up the morale of the
employees played in these factories to help in the midst of political difficult situation.

FACILITIES PROVIDED FOR THE EMPLOYEES

WELFARE FACILITIES
CONTENT

29

S.No.

Title

Page

Industrial Canteen

12

Rest room & Lunch room

3.

Hospital

Basic Facilities

Club

Swimming pool

Birthday gift

Medical examination

Uniform & Personal Protective equipment

10

Co-operative society

11

Transport facilities

12

Estate Department

13

Garden

14

Coconut Oil & Jaggery

15

Commercial establishment

16

Socio Religious Activity

1. INDUSTRIAL CANTEEN
Under the factories Act, 1948 it is statutory requirement of the employer to
provide the necessary canteen facilities where more than 250 workers
ordinarily employed in any one day of the proceeding 12 month in the
factory. The canteen has to be run on No loss and No profits basis.

30

a) Eligibility for canteen facility

In Rajashree Cement Canteen is running under Contract at the subsidized
rate. The canteen facilities extended upto the grade IX
(Workmen to
Jr.Engr.), Apprentices, Permanent Contract workers working in Packing
plant, Stores, Gypsum unloading, Horticulture and Badlidars who are
working in Packing plant.
Except Badlidars all remaining employees will get coupon worth Rs.120/and Badlidars will get the coupon depending upon their attendance.

b) Procedure for issue of coupon

Coupon will be issued twice in a month to all eligible employees. For
the permanent employees coupons will be issued on credit basis and
others will be on cash.
c) Menu:
Day
Monda1y
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Breakfast
Idly & Tea
Wada
&
Tea
Puri & Tea
Idly & Tea
Wada
&
Tea
Puri & Tea
Upama &
Tea

Rate in Rs.
0.80+0.40
1.40+0.40

Evening Snacks
Bajji + Tea
Pakoda + Tea

Rate
0.90+0.40
0.90+0.40

1.40+0.40
0.80+0.40
1.40+0.40

Mixture + Tea
Bajji + Tea
Pakoda + Tea

0.90+0.40
0.90+0.40
0.90+0.40

1.40+0.40
0.80+0.40

Avalakki + Tea
Mixture + Tea

0.90+0.40
0.90+0.40

Breakfast ( upama and kesari bath ) will be served morning 05.30 am to

06.30 am every day.
Lunch will be served at 12.30 to 2.30 p.m
Dinner will be served between 9:00 pm and 10.30 pm.

31

d) Billing
Against the sale of coupon, company is paying 85 % of the total amount
paid as subsidy to the Contractor and an additional Subsidy actual (which is
the payment of 12 contract labours as per the minimum wage and 1cook
will be paid a consolidated wage of Rs.4000.00).
In addition to that 36
industrial LP Gas cylinders will be provided to the contractor.
e) Canteen Committee meeting: Canteen committee will meet every alternative
month to discuss about the issues related to the canteen.
2. REST ROOM / LUNCH ROOM
As a statutory requirement under the Factories Act, we are providing
Rest room/ Lunch Room for the employees.

3. HOSPITAL
To take care of the health of employees and their families members, the
hospital is well equipped with X Ray, Laboratory facilities with 2
Medical Officers and 7 paramedical staffs are providing service to the
employees and their families. Once in fortnight specialist are called for
the consultation and treatment.
Ambulance service is provided during the emergencies.

4. BASIC FACILITIES:

Drinking water, washing and toilet facilities provided for the

employees in various locations in the plant.

32

5. CLUB
In Rajashree Cement there are two clubs namely Ullas Staff Club and
Employees Club
a) Objectives of the club:
To provide recreational facilities and amenities to its members
To make available for the members to display and their literary
interest, skills, sports, social traits and other activities.
b) Activities:
Conducting various cultural programmes
Conducting various sports and games
To increase literary knowledge conducting various competitions for
residents.
Library facilities
Facilities for playing indoor and outdoor games.
Celebration of National & State festivals.
c) Membership fee:
Monthly contribution for employees club is Rs.5 ( Membership is
voluntary)
Monthly contribution for Ullas Staff Club is depend upon the
members Basic pay ( Membership is compulsory)
Against the Employees contribution Management contributes 150%.
The Club activities managed by Elected / Nominated members of the
employees.

6. SWIMMING POOL
A sophisticated Swimming pool is provided for the benefit of
employees and their families.
a) Membership fee:

33

 For individual membership Rs. 25 will be collected per month

and for family Rs.50 will collected.

7. BIRTHDAY GIFT
On the occasion of employees birthday as a token of love and affection
management is presenting a gift with greeting card for the employees.
8. MEDICAL EXAMINATION:
As a statutory requirement all the employees should undergo medical
examination once in a year. Accordingly a detailed schedule is
chalked out and advised the employees to go for a medical
examination in our dispensary.
During the course of medical
examination if any employee found to be suffering from any disease/
ailment will be advised to go for proper treatment.
This helps the employees to take preventive care on certain health
problems.

9. UNIFORM AND PERSONAL PROTECTIVE EQUIPMENTS:

a) Uniform
The company will provide every year two pairs of uniforms to all
permanent and contractors workmen who are working in packing
plant & gypsum unloading.
All the employees are provided similar quality of uniforms.
b) Safety shoes
A pair of safety shoes is provided to the employees every year.
34

c) Raincoat and gum boot :

Once in three years all the employees are provided a raincoat and
gumboot.
d) Helmet:
Once in two years helmet is issued to the employees. As an
exceptional cases helmet will be provided after the certification of
the Safety Department.
10. CO-OPRATIVE SOCIETY:

For the benefit of the employees Rajashree Cement has operating a

consumer co- operative society which providing valuable service to the
employees.
a) Provision Store.
b) Liquidated Petroleum Gas cylinders.
c) Milk supply to the colony residents and Guest Houses.
11. TRANSPORT FACILITIES:
Rajashree cement has a separate wing to look after the transport convenience of the
colony residents, students and guests.

a) To facilitate the residents company is operating bus service from

Adityanagar to Gulbarga twice a day on subsidized rate and special
service will be provided as on when required (occasionally).
b) To facilitate the student who are commuting from Malkhed and
surrounding villages are provided bus facilities.
c) Taxi facilities also available on chargeable basis for the employees.

12. ESTATE DEPARTMENT:

35

 For colony maintenance a separate Estate Department is working for

the benefit of the colony residents and providing timely services.
Company is providing certain amount of free unit electricity to the
employees depending upon their grades. Over and above will be
charged at reasonable rate.
Company is supplying Free water to the residents.
920 qutrs. provided for the employees depending upon their grade. A
nominal charges will be collected from the employees towards the
rent.
Furniture will be provided to all employees depending upon their
grade.
13.GARDEN:
Company has a separate wing for the developing and maintaining of
garden in the colony.
In various locations company has developed parks.
Company has developed Public Garden for the colony residents and
installed various entertainment facilities for the children.
14.COCONUT OIL and JAGGERY:
All the workmen shall be provided 20 grams of Coconut oil and 60 grams
jaggery per attendance.

15.COMMERCIAL ESTABLISHMENT:
Apart from co-operative society two provision stores, two vegetable shop,
two hotels, two petty shops, Dhobi, Flour mill, medical shop, telephone
booth, motor vehicle workshop, Medical shop, Post Office and Bank are
providing service colony residents.
16.SOCIO RELIGIOUS:

36

As a mark of respect to the religion and spirituality company has

constructed two temples in the colony premise and extending services to
the devotees. Various devotional program being organised during the
different occasion.
17. RECREATIONAL FACILITY:
Through cable TV network 12 TV channels are being provided to the colony residents

18. EDUCATION INSTITUTIONS

a) School:
Best education is provided to the employees children from Kindergarten
to II pre university course having English as its medium under the
CBSE Syllabus. The school is being run by Bharathiya Vidya Bhavan
with 42 teaching staff, 10 Non teaching staffs and 1125 students. We
have good facilities for sports and games, Music, Art, Drawing etc.,
b) Industrial Training Institute:
The best Industrial Training is provided to 32 students in the trade of
Electrical and mechanical with four teaching staff and 1 non teaching
staff through Kagina Jana Seva Trust to the local students.
19. COMMUNITY DEVELOPMENT:

The company is also running a rural development through Kagina Jana

Seva Trust. The trust is conducting various rural Development
Programmes for the rural mass is to help them to help themselves.
Towards this it has channelised the energies and expertise of various
agencies to bring an Integrated development. The trust is organising
various health camps for the rural people.

37

DATA ANALYSIS AND

INTERPRETATION

DATA ANALYSISI AND INTERPRETATION

38

Table 1
Table showing the satisfaction about the quality of Food provided in the
canteen

SI. No.

Responses

1
2
3
4
5

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied
Total

Number of

Percentage of

respondents
15
65
20
00
00
100

responds
15
65
20
00
00
100

Percentage of respondent

1
No. of Respondents

Interpretation:
From the above table we can find that the quality of food is satisfactory. 65% of people are
satisfied, 15% people are highly satisfied and only 20% people have neural opinion.

Table 2
Table showing the satisfaction towards hygiene

39

SI. No.

Responses
Highly Satisfied

Number of
respondents

Percentage of
responds

45

45%

Satisfied

55

55%

Neutral

00

00%

Dissatisfied

00

00%

Highly dissatisfied

00%

00%

Total

100
Percentage of respondent

100%

1
No. of Respondents

Interpretation:
From the 55% of the respondents are satisfied and 45% of the respondents are highly
satisfied to the hygiene in the canteen.

40

Table 3
Table showing the satisfaction towards Hospital facilities/ Medical facilities
provided by the company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

15

15

Satisfied

75

75

Neutral

00

00%

Dissatisfied

10

10

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

1
No. of Respondents

Interpretation:
Majority of the respondents i.e., 75% satisfied and 15% of the respondents are highly
satisfied and only 10% of respondents are dissatisfied.

41

Table 4
Table showing the satisfaction toward basic facilities
SI. No.

Responses

Number of
respondents

Percentage of
responds

1
2
3
4
5

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied

50
35
10
05
00

50%
35%
10%
05%
00%

Total

100
Percentage of respondent

100%

1
No. of Respondents

Interpretation:
From the above table it is clear that half of the respondents are highly satisfied and remaining
35% respondents are satisfied and 10% respondents are dissatisfied.

Table 5
42

Table showing the satisfaction towards education facility provided by the

company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

40

40%

Satisfied

60

60%

Neutral

00

00%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

Interpretation:
From the above table, we can say that more than half of the respondents told that they are
satisfied and remaining 40% respondents are highly satisfied.

Table 6

43

Table showing the satisfaction towards club facility in the company

SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

35

40%

Satisfied

60

60%

Neutral

05

05%

Dissatisfied

05

05%

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

Interpretation:
From the above table it is clear that 60% of the respondents are satisfied, 35% of the
respondents are highly satisfied and remaining 5% respondents have neutral opinion.

Table 7

44

Table showing the satisfaction of employees towards birthday gift provided

by the company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

60

60%

Satisfied

40

40%

Neutral

00

00%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

Interpretation:
It is clear that more than then half of the respondents i.e., 60% are highly satisfied and
remaining 40% are satisfied with Birthday gift.

Table 8

45

Table showing the satisfaction towards Transport facility provided by the

company

SI. No.

Gender

Number of
respondents

Percentage of
responds

Highly Satisfied

35

35%

Satisfied

65

65%

Neutral

00

00%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

Interpretation:
From the above table majority of the employees responded that Transport facility provided is
satisfactory .

Table 9

46

Table showing the satisfaction towards

Commercial

establishment

provided by the company

SI. No.

Responses

Number of
respondents

Percentage of
responds

1
2
3
4
5

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied

60
40
00
00
00

60%
40%
00%
00%
00%

100

100%

Total
Percentage of respondent

Interpretation:
Most of the employees responded that they are satisfied in

commercial establishment

provided by the company.

Table 10

47

Table showing satisfaction towards Community development provided by

the company.
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

30

30%

Satisfied

45

45%

Neutral

10

10%

Dissatisfied

15

15%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
From the above table 45% are satisfied, 30% are highly satisfied and 10% have neutral
opinion and 15% are dissatisfied.

Table 11
48

Table showing response towards recreational facilities provided by the

company.
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

50

50%

Satisfied

45

45%

Neutral

00

00%

Dissatisfied

05

05%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
From the above table, we can say that 50% are highly satisfied and 45% are satisfied and 5%
are dissatisfied .

Table 12
49

Table showing response towards Provident fund facility provided by the

company.
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

45

45%

Satisfied

50

50%

Neutral

05

05%

Dissatisfied

05

05%

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

1
Percentage of respondents

Interpretation:
From the above table it is that 45% respondents are highly satisfied, 50% are satisfied and 5%
people have neutral opinion..

Table 13

50

Table showing response towards Rest room & Lunch room provided
facility by the company.
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

40

40%

Satisfied

45

45%

Neutral

10

10%

Dissatisfied

05

05%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
From the above, we can that 40% are highly satisfied and 45% are satisfied and 10%
respondents have neutral opinion, 5% are dissatisfied regarding Rest room & Lunch room .

Table 14
51

Table showing response towards First Aid Facilities in the company

SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

30

30%

Satisfied

70

75%

Neutral

00

00%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
From the above table it is clear that 70% respondents are highly satisfied 30% are highly
satisfied with firs aid facilities in the company.

Table 15
Table showing response towards Gym facility in the company
52

SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

35

35%

Satisfied

65

65%

Neutral

00

00%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
From the above, we can say that more than half of the respondents are satisfied and 35% of
people are highly satisfied .

Table 16
Table showing response towards Annual Health Checkup in the company
53

SI. No.

Responses

Number of
respondents

Percentage of
responds

1
2
3
4
5

Highly Satisfied
Satisfied
Neutral
Dissatisfied
Highly dissatisfied

45
55
00
00
00

45%
55%
00%
00%
00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
Less than half of the respondents are highly satisfied and more than half of the respondents
are satisfied with the annual health checkup in the company.

Table 17

54

Table showing response towards Treatment of Accident and Injury in the

company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

25

25%

Satisfied

70

70%

Neutral

05

05%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

Interpretation:
70% of the respondents are satisfied and 20% of the respondents are highly satisfied and 5%
of the respondents have neutral opinion.

Table 18

55

Table showing response towards Co-operative society provided by the

company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

50

50%

Satisfied

45

40%

Neutral

05

05%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

100

100%

Total
Percentage of respondent

1
Percentage of respondents

Interpretation:
From the above table it is clear that exact half of the respondents are highly satisfied, 45% are
satisfied and only 5% of the respondents have neutral opinion towards Co-operative facility
provided by the company.

Table 19
56

Table showing opinion about loans And advances provided by the company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

35

35%

Satisfied

55

55%

Neutral

10

10%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

1
Percentage of respondents

Interpretation:
35% of the respondents are highly satisfied and 55% of the respondents are satisfied, and
10% have neutral opinion. About loan facilities.

Table 20

57

Table showing response towards uniform & personal protective equipment

provided by the company
SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

55

55%

Satisfied

40

40%

Neutral

05

05%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

Interpretation:
55% 0f the respondents are highly satisfied and 40% of the respondents are satisfied and 5%
have neutral opinion.

Table 21
Table showing opinion about Family Health Plan provided by the company
58

SI. No.

Responses

Number of
respondents

Percentage of
responds

Highly Satisfied

45

45%

Satisfied

40

40%

Neutral

15

15%

Dissatisfied

00

00%

Highly dissatisfied

00

00%

Total

100
Percentage of respondent

100%

Interpretation:
From the above table it is clear that 45% of respondents are highly satisfied, and 40% of the
respondents are satisfied and 15% have neutral opinion.

Table 22

59

Table showing Overall Satisfaction towards welfare facilities provided by

the company
SI. No

Responses

Number of

Percentage of

respondents

responds

Highly satisfied

20

20

Satisfied

80

80

Neutral

00

00

Dissatisfied

00

00

Highly dissatisfied

00

00

Total

100

100

1
No. of Respondents

Interpretation:
From the above table it is clear that 80% of the respondents are satisfied and remaining 20%
of the respondents are highly satisfied towards welfare facilities provided by the company.
No employee is dissatisfied.

60

SUMMARY OF FINDINGS &

CONCLUSION

61

FINDINGS
Canteen facility, Medical facility provided by the company is satisfactory.
The facility like loan and advances, staff product purchase, provided by the company
are good.
Providing birthday gift to the employee is good..
Regarding overall satisfaction towards welfare measures, the response is good.
Most of the respondents responded that the taste of food provided by the company is
satisfactory.
Satisfaction towards basic facilities response is satisfactory.
Most of the employees response towards education facility is very good.
The opinion of the employees regarding the gym facility is good.
Transport facility provided by the company is satisfactory.
The employee respondent on commercial establishment is good.
Co-operative society provided by the company is very good.
The facility of community development is also good.
The facility of rest room &lunch room facility is good.
Most of the respondents responded that annual medical checkup is good.
Remaining employees showed neural opinion in accident and injury facility and in
ambulance facility.
The staff product purchase scheme and leave facility, transport facility, family health
plan provided by the company are good.
Most of the respondents showed their satisfaction towards safety measures provided
by the company is very good..

62

CONCLUSION
All the statutory and non-statutory measures are provided to employees as per the
standard measures, which improves employees satisfaction and increase productivity.
Any organization success and growth depends on employees. The company may have
rich resources of capital, material, infrastructure, machines and technology but if the
quality of manpower is not good, the organization cannot succeed. Employee welfare
plays a vital role in every organization. An the quality and productivity of manpower
depends on the welfare measures provided by the organization.
By conducting this study I have acquired and in-depth knowledge regarding employee
welfare and how it contributes towards organizations success. I would like to conduct a
further deep study in employee welfare if I get an opportunity. This study is very helpful
for may career in HR field.

63

64

SUGGESTIONS &
RECOMMENDATION

65

SUGGESTIONS & RECOMMENATIONS

The company may consider taking necessary steps in improving variety of items in the
and hygiene.
Company can also set up more sports, cultural activities and family get together witch
improve employee satisfaction and productivity.
Provide a chance in open house meeting to employees to express their views.
Extra hours worked can be rewarded with over time.
Proper care should be taken when employee working in dangerous machine.
The facility of washroom must be improved.

66

APPENDIX

67

A Case-Study on Employee satisfaction towards Welfare Measures at

RAJASHREE CEMENT MALKHED

Dear respondent
I am a student of GNDE College doing my course in M.B.A. it is required of me to do a
project study as partial fulfillment of course. Your organization has permitted me to di a
project on A study on Employee Satisfaction

towards welfare measures. The

questionnaire is designed to find out your views on Workers Satisfaction towards

welfare measures at your unit. Your honest answer will help me analyzing the subject
understudy and complete the project and your answer will be kept confidential.

PERSONAL DATA
1.

Name:________________________

2.

Gender:

3.

Age

4.

Designation:______________

5.

Department:______________

Male-

Female

68

RESEARCH DATA
1. How do you rate the quality of food provided in the canteen?

Highly satisfied [
Satisfied
[
Neutral
[
Dissatisfied
[
Highly dissatisfied [

]
]
]
]
]

2.How do you rate the hygiene level in the canteen?

Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
3.How do you rate the Hospital facilities/medical facilities provided by the
company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
4. How do you rate basic facilities (I,e. Drinking water, Washrooms,)
provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[
]
Highly dissatisfied [
]
5. How do you rate the education facilities provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
69

 Neutral
[
Dissatisfied
[
Highly dissatisfied [

]
]
]

6. How do you rate the club facility provided by the company?

Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
7.How do you rate the Birthday gift provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
8. How do you rate the Transport facilities provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
10. How do you rate the Commercial establishment (I,e Telephone booth,
post office,flour mill)provided by the company?

Highly satisfied [
Satisfied
[
Neutral
[
Dissatisfied
[
Highly dissatisfied [

]
]
]
]
]

12. How do you rate the community development measures taken by the
company?
Highly satisfied
Satisfied

[
[

]
]
70

 Neutral
[
Dissatisfied
[
Highly dissatisfied [

]
]
]

11. How do you rate the recreational facilities provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
12. How do you rate the provident facilities provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
13. How do you rate the rest room& lunch room facilities provided by the
company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
14.How do you rate the first aid facilities provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
15. How do you rate the gym facilities provided by the company?
Highly satisfied
Satisfied
Neutral

[
[
[

]
]
]
71

 Dissatisfied
[
Highly dissatisfied [

]
]

16. How do you rate the annual health checkup in the company?

Highly satisfied [
Satisfied
[
Neutral
[ ]
Dissatisfied [ ]
Highly dissatisfied [

]
]

17. How do you rate co operative society provided by the company?

Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
18. How do you rate the loans & advances provided by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]

Highly dissatisfied [
]
19. How do you rate the uniform & personal protective equipment provided
by the company?
Highly satisfied [ ]
Satisfied
[ ]
Neutral
[ ]
Dissatisfied
[ ]
Highly dissatisfied [
]
20. How do you rate family health plan faciliies provided by the company?
72

Highly satisfied [
Satisfied
[
Neutral
[
Dissatisfied
[
Highly dissatisfied [

]
]
]
]
]

73

BIBLIOGRAPHY

74

BIBLIOGRAPHY
Books referred
SI.No
1)

Title
Human resource and

Publish

Author

Himalaya Publish House

K. Ashwathppa

Personal management
2)

Industrial relations

Tat McGraw Hill publishing

Arun Monappa

Company Ltd
3)

Human Problem in India

Sindhu Publication Pvt. Ltd.

Dr. K.G. Desai

Industries
4)

Marketing research

Sultan Chan & Sons

Dr. D. Sharma

5)

Statistics Methods

Sultan Chan & Sons

S.P. Gupta

Web site
www.adityabirla.com
www.google.com

75