Chapter 7

Staffing and Human

Resource
Management

Human Resource
Management and Business
Strategy
Modern HR professional helps firm
attain business strategy.
HRM strives to maximize human
capital so workers achieve
organizational goals.
HR helps build high-performance work
practices.
HR practices should lead to
sustainable competitive advantage.

Components of Staffing
Contribute to Retention
1.
2.
3.
4.
5.
6.
7.

Awareness of legal aspects

Strategic human resource planning
Recruitment
Selection
Orientation, training, and development
Performance evaluation
Compensation
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Legal Aspects of
Staffing
Varies from Country to Country

Gender Equality?

Race Equality?

Disability Equality?

Sexual Harassment?

Strategic Human
Resource Planning
Strategic human resource planning
includes planning related to:
Future needs
Future turnover
Recruitment, selection, and
layoffs
Training and development
5

Recruiting Sources

Present employees
Referrals by present and exemployees
External sources other than online
Online sources, such as Monster and
Career Builder, and company Websites
The two major sources are now
referrals and the Internet
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Steps in the Model

for Selection
Applicant is
Recruited

Preliminary
Screening
Interview

Physical
Examination

Completion of
Application
Form

Reference
Checking

Psychological
Testing

Job Interview

The Job Interview

Dual purpose is (a) to size up
candidate, and (b) for candidate to
size up the company.
Realistic job preview reveals all the
negatives in the job.
Behavioral interviewing asks about
relevant job behaviors.
Job simulations give work samples to
candidates

Employee Training
and Development

Employee orientation program helps

explain the company and culture.
Training focuses on job skills.
E-learning is usually Web-based.
Development enhances knowledge
and complex, unstructured, skills.
Informal learning takes place in casual
interactions including employee chats.
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Performance
Evaluation

Performance components are task,

citizenship, and counter-productivity.
Forced rankings places workers in
several baskets, such as Top 20%.
360-degree feedback uses many inputs.
Workers can be measured on the basis
of traits, behavior, and results.
Performance evaluation is controversial.
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Types of Pay

Wages and salary are the most

common form of pay.
Job evaluation determines job worth.
Variable pay looks at performance,
and is intended to be motivational.
Stack-ranking bases pay on ranking
within the group from top to bottom.
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