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Service and Support

Guide

HP DeskJet 1220C
Professional Series

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START

Printer setup
OK?

No

Check printer
setup.

Yes

Sharing the printer


on a mixed Mac
and PC network is
not recommended.

Yes

Printer shared
on a mixed Mac
and PC network?

No

Print a document
from another client
on the network.

Did the
document from
another client
print?

No

Check Direct
Connect.

Self-Test
printed OK?

Yes

Yes

Your system
settings may not
be properly
configured to use
the printer. See
your system
administrator.

Network settings
may not be
correct. Check
with your system
administrator.

No

Printer or
computer system
faulty. Return
printer for repair.

STOP

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2TKPVGTKUPQV4GURQPFKPI
START

Is
the printer
shared on a
network?

Yes

See Problems with


a Network Printer.

No

Check printer
setup.

No

Printer
setup OK?

Yes
Only one
cable
connected?

No

Do not connect a USB


and parallel cable to the
printer at the same
time. Turn off printer
and disconnect the
cable you are not using.

No

Check that printer is


selected as current or
default printer and
check that Pause
Printing is not selected
in the Printer menu.

Yes

Printer
settings OK?

Yes

Print a Self-Test.

Check printer port


selection.

Print a Self-Test.

No

Self-Test
printed OK?

Self-Test
printed OK?

Yes

Yes

You have a
damaged file or
software problem.

Your printer is
correctly set up.
Try printing your
document again.

No

Power light
blinks while SelfTest prints?

No

Check power
cable connection.

Print a Sample
page.

Sample
page prints
OK?
Yes

Yes

Power off your


computer and
printer. Disconnect
and reconnect
them, and power
them on. Then
print a Self-Test.

Printer or
computer failure.
Return printer for
repair.

STOP

No

Send printer for


repair.

No

Self-Test
printed OK?

Yes
Your printer is
correctly set up.
Try printing your
document again.

6TGG2TKPVGTKUPQV4GURQPFKPI



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2CRGT(GGF2TQDNGOU
START

Paper jam?

Yes

Clear paper jam.

No

Load media
correctly.

Yes

Use correct media


type.

Yes

Load only one


media type at a
time.

No

Check that there is


sufficient media in
tray.

Yes

Check Bypass
Stopper.

Yes

Print a Sample
Page.

No
Media
loaded
correctly?
Yes

Incorrect
media type?

No
Two or more
media types
loaded?
No
Enough
media in
tray?
Yes
Alternative
media feed
in use?
No
Still having
paper feed
problems?

Sample
page prints
OK?

No

Send printer for


repair.

Yes

No

Print a Self-Test.

Self-Test
printed OK?

Yes
Your printer is
correctly set up.
Try printing your
document again.

No

STOP

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6TQWDNGUJQQVKPI*CTFYCTG2TQDNGOU
START

Power Light ON
when Power Button
pressed?

No

See
Troubleshooting
Power ON
Problems.

No

See
Troubleshooting
Printer Initialization
Problems.

No

See
Troubleshooting
with the LEDs.

No

See
Troubleshooting
Paper Feed
Problems.

No

See
Troubleshooting
the Self-Test.

No

See
Troubleshooting
Paper Eject
Problems.

No

See
Troubleshooting
Unusual Noises.

Yes

Printer
initializes?

Yes

Light pattern
normal?

Yes

Paper feeds
OK?

Yes

Self-test
prints?

Yes

Paper ejects
OK?

Yes

Printer
sounds
OK?

Yes
STOP

6TGG6TQWDNGUJQQVKPI*CTFYCTG2TQDNGOU

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6TQWDNGUJQQVKPI2QYGT1P2TQDNGOU
START

Cleanout
Trough locked?

No

Lock Cleanout
Trough.

No

Check power cord.

Yes

Power cord
OK?

Yes

Measure output
voltage of Power
Supply PCA.

Voltage
measures
+19V (B+)?

Replace Power
Supply Assembly.

No

Yes

Power Light
on?

No

Measure voltages
on Logic PCA.

Voltages +5V
and +18V?

No

Replace Logic
PCA Assembly.

Yes
Check Wire
Harness
Assemblies.

STOP

Yes

6TGG6TQWDNGUJQQVKPI2QYGT1P2TQDNGOU



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SYSTEM LEVEL BLOCK DIAGRAM (ELECTRICAL)


LOGIC BOARD SIGNAL FLOW
BDM
Connector

Top Door
Sensor

USB
Connector

Helios C
Digital
ASIC

ROM_DATA[0:15]
ROM_CONTROL[0:3]

+18V Input Supply

EEData

ROM_Addr[1:21]

Flash
2x1Mx16

EEPROM
1024
x
8 Bytes

Output
Ramp
Motor
Driver

BDM Interface Signals

Dudley III ASIC Interface Signals

0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15

KP_Cancel Button
USB_Enable
HumidFast
BackDoorSensor
PwrLED
MagicLED
InkLED
KP_MagicButton
PwrButton
TopDoorSensor
PaperSensor
PSM_nEnable
PwrOn
RampMotorEnable
IndexMaker
Mechless

Back Door
Sensor

PSM_nEnable
PSM_On

15.975MHz
Crystal

SDRAM
1x4Mx16

Oop
Sensor

+18V/+32V
from Power
Supply Module

(2)
(3)

(A) To Service Station Motor & Fan


(B) To Line Feed Motor
(C) To Output Ramp Motor
30 Ways connector

(1)

To Power
Supply Module
- Power Switch
Status Sense
Power Supply
Moule

x2
Power
x7

Magic
x5

Power ON/OFF Signal Flow

24 Ways Flex
connected to
Carriage Board

Key Panel

Ink Cancel

(1) User press Power Button on Key Panel


(2) Power Supply Module (PSM) activate "PSM_nEnable"
(3) Escher Logic Board activate/deactivate
"PSM_On" to turn ON/OFF PSM.

+32V Input Supply

(A)
(B)
(C)

XI

XO

SDRAM_DATA[0:15]

SDRAM_Addr[0:13]

Escher Logic Board


GPIO Assignment

SDRAM_CONTROL[0:8]

Trident+ ASIC Interface Signals

To Personal Computer
USB/Centronic Connector

24 Ways Flex
connector

Line
Feed
Motor
Driver

Centronic Connector
EEClk

+5V Output Supply


+3.3V Output Supply

Arabian
Analog
ASIC

Power
Connector

ACLK
ASID
ASOD
ALOAD
Reset

USB Interface
IEEE 1284 Interface

x2

Service
Station
Output Ramp
Motor

(LEFT HAND SIDE)

x2

x5

Line Feed
Board

Line Feed
Motor

(RIGHT HAND SIDE)

x2

Carriage
Motor
Lee Chin Kang
29 September 1999
RevA

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6TQWDNGUJQQVKPI

6TQWDNGUJQQVKPI2TKPVGT+PKVKCNK\CVKQP2TQDNGOU
START

Connections
to Main Logic
Harness Assembly
OK?

No

Check connection
between Main
Logic Harness and
Logic PCA
Assemblies.

No

Service Station or
Logic PCA faulty.

No

Carriage Motor,
Logic PCA, or
Encoder Strip
faulty.

Yes

Service Station
moves smoothly?

Yes

Carriage
moves out of home
position?

Yes

Trough-1
Assembly rollers
rotate?

No

Gears on Drive
Roller loose?

No

Reseat OOPS
flag.

No

Line Feed Motor,


Logic PCA, or Left
Support Assembly
faulty.

Replace one at a
time to isolate the
cause.

Yes

OOPS flag
moves freely?

Yes

END

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START

Light Patterns
normal?

No

Basic
error light
pattern?

Yes

Interpret basic
error light pattern
and fix printer
condition.

No
Yes
Advanced
error light
pattern?

Yes

Error trap
pattern?

No

Determine
advanced error
light pattern and fix
printer condition.

Yes

Interpret error trap


code.

No

Use Field
Diagnostic
Software to help
solve problem.

STOP

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START

Remove media
from paper tray
and feed it into
Rear Media Feed.

Printer pulls
paper in?

No

OOPS flag, Logic


PCA Assembly, or
Left Support
Assembly faulty.

No

Upper Paper
Guide Assembly
or Starwheels
Assembly faulty.

Yes

Power off printer.

Paper ejects
OK?

Yes
Replace paper into
paper tray and
press Resume
Button.

Does
pressure plate
rise?

Yes

Pick Roller
Assembly or Pick
Separator faulty.

Replace one part


at a time to isolate
the problem.

No

Replace Input Tray


Assembly.

STOP

6TGG6TQWDNGUJQQVKPI2CRGT(GGF2TQDNGOU

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6TQWDNGUJQQVKPI

6TQWDNGUJQQVKPIVJG5GNH6GUV
START

Self-Test
patterns appear
on paper?

Protective
tape on the print
cartridge?

No

Yes

Yes

Remove protective
tape and reprint
Self-Test.

No

Self-Test
looks OK?

No

Clean print
Cartridges and
reprint Self-Test.

Out of ink?

Yes

Change print
cartridges.

No
Yes

Self-Test
looks OK?

Reprint Self-Test.

Self-Test
looks OK?

Yes

No
No
Clean electrical
contacts and
perform Nozzle
Pattern Diagnostic
test.

Gaps in test
pattern?

Replace Logic
PCA.

Yes

Perform Pen
Recovery
Diagnostic test.

Pen recovery
successful?

Yes

No
Change print
cartridges and
reprint Nozzle
Pattern Diagnostic
test.

Gaps in test
pattern?

Yes

Carriage PCA,
Flex Cable or
Logic PCA faulty.

No

Service Station or
Carriage PCA
faulty.

No
No
Yes

Print Self-Test
page.

Self-Test
looks OK?

Replace one at a
time to isolate
problem.

Yes

STOP

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START

Check for Skew


Test failure and
replace part
accordingly.

Paper skewed?

No

Paper exits
printer?

Can you
clear paper
jam?

No

Yes

No

Yes

Paper forms
a "U" on the paper
output guides?

Yes

Trough-1
Assembly warped,
Drive Roller
Assembly gears
broken, or Pick
Separator faulty.

Replace
necessary parts.

Output guides are


bent or defective.

Replace Output
Mechanism
Assembly.

No

STOP

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START

Noise from
Service
Station?

Yes

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Pallet Assembly,
or Service Station
Drive Shaft may
be faulty.

Yes

Line Feed Motor


may be faulty.

Yes

Pick Roller
Assembly or Drive
Roller Assembly
may be faulty.

Yes

Carriage Rod may


be dirty or sliders
for Carriage may
have metal
particles on them.

No

Noise from
Left Support
Assembly?

No

Noise from
Rollers?

No

Noise from
Carriage?

Replace one part


at a time to isolate
the cause.

No
STOP

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Spring

Cleanout Trough
Assembly

Main Back
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Door

Output Tray

Stopper
Assembly

Access Door
Assembly

Rubber Feet

Stopper Guides

Spot Sensor
Assembly

ESD Cover
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Right End Cap


Assembly

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Assembly

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Cable Assembly

Left Hand Grab


Service Station
Mechanism
Assembly

Power Switch
Harness

Keypanel PCA

Service Station
Motor Assembly

Wiper Assembly

Right Hand Grab

Main Logic
Harness
Assembly

Rail Cover

Encoder Strip

Carriage
Assembly/
Carriage Rod*

Starwheels
Assembly

Carriage Motor
Assembly

Carriage PCA

Linefeed/
Encoder PCA

Power Supply
Harness
Assembly

Power Supply
Assembly

Encoder Disk
Assembly

Power Insulator

Output Belt

Carriage Belt
Sponge

Output
Mechanism
Assembly

Output Motor
Assembly

Backbone
Assembly*

Flex Cable*

Upper Paper
Guide Assembly*

Input Tray
Assembly

Drive Roller
Assembly*
Pick Roller
Assembly
Trough-1
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Index Sensor

Input Kicker
Spring

*After Replacement
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the Printer

Pick Separator
Assembly
Left Support
Assembly*

Index Sensor
Harness

Right Support
Assembly*
Base Plate
Assembly

STOP

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URGEKHKECVKQPU 1-7
ECNKDTCVKQP 7-37
ECWVKQP 7-39
FKCIPQUVKEVGUV 6-64
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ECTTKCIGOQVQTCUUGODN[ 7-18
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ECTTKCIGUVCNN 6-9, 6-38
ECTVTKFIG
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print cartridges
caution 6-51
UVCTYJGGNU 7-21

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EGPVTQPKEURCTCNNGNKPVGTHCEG
ECDNG 1-7
ECDNGRCTVPWODGT 1-17
ENGCPKPI
GNGEVTKECNEQPVCEVU 5-6
RTKPVECTVTKFIGU 5-4
RTKPVGTGZVGTKQT 5-2
ENGCPKPIVJGRTKPVECTVTKFIGU 5-4
ENGCPQWVVTQWIJ
TGOQXCN 7-7
UWDCUUGODN[RCTVU 7-35
WPNQEMKPI 7-7
ENGCTKPI
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EQNQT
DNGGFKPI 6-18
HCFKPI 6-17
HKNNRTQDNGOU 6-19
JWGUEJCPIG 6-24
RTKPVUCUUJCFGUQHITC[ 6-25
UOGCTKPI 6-18
%QNQT5OCTV+++VGEJPQNQI[ 1-3
EQORWVGTEQPHKIWTCVKQP
OKPKOWOHQTRTKPVGTFTKXGT 1-8
TGEQOOGPFGFHQTRTKPVGTFTKXGT 1-8
EQPHKIWTCVKQPQHEQORWVGT
JCTFFKUMURCEG 1-8
OKPKOWOU[UVGO 1-8
RTKPVGTUQHVYCTG 2-6
EQPUWOGTTGOQXCDNGRCTVU 7-6
EQPVCEVU
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EQPVTQNRCPGN
EJCPIKPIFGHCWNVRTKPVUGVVKPIU 3-2, 3-4
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EWUVQORCRGT 4-2
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FCVCUJGGVOCVGTKCNUCHGV[ 1-13
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FKCIPQUVKEVQQNU 6-27, 6-59
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GZVGPFGFFKCIPQUVKEVGUV 6-66
KPHKPKVG*UFKCIPQUVKEVGUV 6-69
PQ\\NGRCVVGTPFKCIPQUVKEVGUV 6-51, 6-62
RCIGCNKIPOGPVFKCIPQUVKEVGUV 6-70
RGP+&FKCIPQUVKEVGUV 6-68
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GPGTI[EQPUWORVKQP 1-16
GPXGNQRGU 4-2
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GTTQTVTCREQFGU 6-9
FGEQFKPIDNKPMU 6-41
RTKPVKPIQWV 6-61
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TGOQXCN 7-20
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GUVKOCVGFWUCIGURGEKHKECVKQPU 1-7
GZRKTCVKQPFCVGRTKPVECTVTKFIG 5-7
GZRNQFGFXKGYU 8-2
'ZRTGUU'ZEJCPIG 1-24
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RCTVPWODGT 1-17
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HCZTGVTKGXCNU[UVGO*2(+456 1-24
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UJGGVUD[JCPF 4-6
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HGTTKVGENKR 7-28
HKTKPIEJCODGTQHRTKPVECTVTKFIG 1-2
HKTOYCTGTGXKUKQP 6-61, 6-72
HKTOYCTGXGTUKQP 6-61, 6-72
HNGZECDNG
TGOQXCN 7-28
HQPVU 1-5
KPVGTPCN 1-5
LCIIGF 6-20
2%.FGHCWNVU[ODQNUGV 6-61
RTKPVKPEQTTGEVN[ 6-24
6TWG6[RG 6-20, 6-24

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JGNR6QQN$QZ 3-7
JQOGRQUKVKQPQHECTTKCIG 6-34
*2%6QQN$QZ 3-7
*2#5#2 1-24
*2EWUVQOGTECTGEGPVGT 1-21
*2&GUM,GV%3WKEM%JGEMWR 6-28
*2&GUM,GV%UGRTKPVGT 1-17
*2&GUM,GV%ZKRTKPVGT 1-17
*2&GUM,GV%QPVTQN2CPGNHQT&15 3-4, 3-6
*2'ZRTGUU'ZEJCPIG 1-24
*2(+456 1-24
*2*GCNVJ.KPG 1-12
*2,GV&KTGEV 2-10
*2VGNGRJQPGUWRRQTV 1-21
*2YGDUWRRQTV 1-21
JWOKFEQPFKVKQPU 1-7

+1UVCNN 6-9, 6-37


KEQPURTKPVECTVTKFIGU 5-3

KPEQORNGVGVGZVQPRTKPVQWVU 6-19
KPFGZUGPUQT 7-36
KPFGZUGPUQTJCTPGUU 7-36
KPHKPKVG*UFKCIPQUVKEVGUV 6-69
KPMDWKNFWR 6-19
KPMEQXGTCIGCHHGEVUECTVTKFIGNKHG 5-7, 6-

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KPMUOGCT 6-18
+PM,GVVGEJPQNQI[ 1-2
KPRWVMKEMGTURTKPI 7-36
KPRWVVTC[CUUGODN[
TGOQXCN 7-23
KPUVCNNKPIRTKPVGTUQHVYCTG 2-6
KPVGTHCEGECDNG
EQPPGEVKPI 2-3
RCTVPWODGTU 1-17
XGTKH[KPIEQPPGEVKQP 2-8
KPVGTHCEGURGEKHKECVKQPU 1-7
KPVGTPCNHQPVU 1-5

LCIIGFVGZVQPRTKPVQWVU 6-20
LCOOGFRCRGT
ENGCTKPI 4-7
VKRU 4-7
,GV&KTGEV 2-10

MG[RCPGN
DWVVQPU 3-2
.'&U 3-2
VTQWDNGUJQQVKPIRTKPVGTNKIJVU 6-9
MG[RCPGN2%#
TGOQXCN 7-14

NCDGNU 4-3
.'&UCHGV[ 1-12, 1-13
NGHVGPFECRCUUGODN[
TGOQXCN 7-11
NGHVKPRWVDGCTKPI
TGOQXCN 7-25
NGHVUWRRQTVCUUGODN[
TGOQXCN 7-34
UWDCUUGODN[RCTVU 7-36
NKIJVUDNKPMKPI 6-9

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TGOQXCN 7-15
NQCFKPIRCRGT
CNVGTPCVKXGOGFKCHGGF 4-4, 4-5
OCKPOGFKCVTC[ 4-4
TGCTOGFKCHGGF 4-6
NQIKE2%#
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7-10

V[RGUUWRRQTVGF 1-6
YGKIJV 1-7
OGOQT[QHRTKPVGT 1-7

PGVYQTMKPI
GZVGTPCNRTKPVUGTXGTU 2-10
RTKPVGTUJCTKPI 2-11
VTQWDNGUJQQVKPIPGVYQTMRTKPVGTU 6-4
PQKUGNGXGNURGEKHKECVKQPU 1-7
PQPXQNCVKNG TCPFQO CEEGUU OGOQT[ 6-

TGOQXCN 7-10
NQYWUCIGMKVU 8-21

66, 6-72

PQ\\NGRCVVGTPFKCIPQUVKEVGUV 6-51, 6-62


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EQPPGEVKPIKPVGTHCEGECDNG 2-4
EQPVTQNRCPGN 3-4
KPUVCNNKPIRTKPVGTUQHVYCTG 2-7
WPKPUVCNNKPIRTKPVGTUQHVYCTG 2-13
OCKPDCEMRCPGN 7-35
OCKPNQIKEJCTPGUUCUUGODN[
TGOQXCN 7-14
OCKPRCRGTVTC[ 1-9
OCKPVGPCPEG
ENGCPKPIVJGRTKPVGT 5-2
RTKPVECTVTKFIGU 5-35-9
YCTPKPI 5-2
OCPWCNHGGF 1-9
OCPWHCEVWTKPIVTCEMKPIEQFG 6-61
OCTIKPU 1-11
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OGFKC
ECRCEKV[ 1-6, 4-7
ECTFU 4-3
EWUVQORCRGT 4-2
GPXGNQRGU 4-2
JCPFNKPI 1-6
NCDGNU 4-3
QTFGTKPIKPHQTOCVKQP 1-19
TGEQOOGPFGFYGKIJV 1-7
UK\GU 1-6, 4-2
UK\GUUWRRQTVGF 1-6
UNKFGU 4-3
VJKEMECTFU 4-3
VKRUHQTUGNGEVKPI 4-2
VTCPURCTGPEKGU 4-3
V[RGU 4-2
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QRGTCVKPIGPXKTQPOGPV 1-7
QRVKECNVWTPQPGPGTI[
161' 6-65
QTFGTKPIKPHQTOCVKQP 1-17
QWVQHRCRGT112U 6-40
QWVRWVDGCTKPI
TGOQXCN 7-22
QWVRWVDGNV
TGOQXCN 7-16
QWVRWVOGEJCPKUOCUUGODN[
TGOQXCN 7-22
QWVRWVOQVQTCUUGODN[
TGOQXCN 7-23
QWVRWVVTC[ 1-9
TGOQXCN 7-6

RCIGCNKIPOGPVFKCIPQUVKEVGUV 6-70
RCIGEQWPV 6-61
RCIGURGTOQPVJ 1-7
RCNNGVCUUGODN[ 7-35
RCRGT
ECTFU 4-3
EWUVQOUK\GU 4-2
GLGEVRTQDNGOU 6-55
GPXGNQRGU 4-2
HGGFRTQDNGOU 6-10, 6-47
NCDGNU 4-3
QTFGTKPIKPHQTOCVKQP 1-19
UK\GU 4-2

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UMGYRTQDNGOU 6-13
UNKFGU 4-3
VJKEMECTFU 4-3
VKRUHQTUGNGEVKPI 4-2
VTCPURCTGPEKGU 4-3
V[RGU 4-2
YKFVJCFLWUVGTU 4-4, 4-5
YTKPMNKPIYJGPRTKPVGF 6-19
RCRGTIWKFGU 1-9
RCRGTLCOU
ENGCTKPI 4-7
VKRU 4-7
RCRGTNQCFKPI
CNVGTPCVKXGOGFKCHGGF 4-4, 4-5
OCKPOGFKCVTC[ 4-4
TGCTOGFKCHGGF 4-6
RCRGTOQVQTUVCNN 6-9
RCTVPWODGTU
*2%RTKPVGT 1-17
KPVGTHCEGECDNG 1-17
,GV&KTGEV 1-17
NKUV 8-3
RCTCNNGNECDNG 1-17
RQYGTEQTF 1-17
225ECNKDTCVKQPVQQN 7-38
RTKPVECTVTKFIGU 1-17
75$ 1-17
RCTVU
CEEGUUFQQT 1-9
D[RCUUUVQRRGT 1-9
EQPUWOGTTGOQXCDNG 7-6
FKUCUUGODN[UGSWGPEG 7-5
GZRNQFGFXKGYU 8-2
GZVGTPCNXKGY 1-9
NKUVQHRCTVPWODGTU 8-3
OCKPRCRGTVTC[ 1-9
QWVRWVVTC[ 1-9
RQUVECTFIWKFG 1-9
RQYGTKPRWV 1-10
RTGUUWTGRNCVG 6-48
TGCTOGFKCHGGF 1-9
UGTXKEGNGXGN 7-8
UGTXKEGNGXGN 7-27
2%#TGOQXCN 7-4
2%. 1-5
2%.FGHCWNVU[ODQNUGV 6-61
RGP+&FKCIPQUVKEVGUV 6-68

RGPTGEQXGT[FKCIPQUVKEVGUV 5-4, 6-51, 6-

63
RGPVQRCRGTURCEKPI
225 4-3, 7-37
2JQVQ4'V+++ 1-2, 6-26
CPFJKIJTGUQNWVKQPOQFG 1-4
RKEMTQNNGTCUUGODN[
TGOQXCN 7-25
RKEMUGRCTCVQTCUUGODN[ 7-36
RKXQV 7-36, 7-37
RKXQVIWKFGU 7-36
RKXQVURTKPI
TGOQXCN 7-20
RQQTRTKPVSWCNKV[ 6-16
RQTV
RCTCNNGN 1-9
75$ 1-9
RQUVECTFIWKFG 1-9
RQYGT
EQPPGEVKPIVQRTKPVGT 2-2
EQTFUCHGV[ 1-14
KPRWV 1-10
RTKPVGTYQP VRQYGTQP 6-30
TGSWKTGOGPVU 1-7
URGEKHKECVKQPU 1-7
RQYGTDWVVQP 3-2
RQYGTEQTF
EQPPGEVKPIVQRTKPVGT 2-2
HCWNV[ 6-31
RCTVPWODGTU 1-17
RQYGTKPUWNCVQT
TGOQXCN 7-13
RQYGTUWRRN[CUUGODN[
TGOQXCN 7-12
UWDCUUGODN[RCTVU 7-35
RQYGTUWRRN[JCTPGUUCUUGODN[ 7-35
RQYGTUYKVEJJCTPGUU
TGOQXCN 7-15
225VQQN 7-38
RTGNQCFGTURTKPI 7-31
RTGUUWTGRNCVG 6-48, 7-24
RTKPV
FT[KPIVKOG 4-3
TGUQNWVKQP 1-4
UKFGFQYPHQTNQCFKPI 4-4
URGGF 1-4
RTKPVECTVTKFIGU 5-3
CNKIPKPI 5-9

+

ENGCPKPI 5-4
KEQPU 5-3, 6-28
KFGPVKHKECVKQPPWODGT 6-68
KFGPVKH[KPIGZRKTCVKQPFCVG 5-7
KPMDWKNFWR 6-19
KPMXQNWOG 1-11
KPMYCTPKPI 1-12
/5&5 1-12
PQ\\NGU 1-11
RCTVPWODGTU 1-11, 1-17
RGP+&FKCIPQUVKEVGUV 6-68
RGPTGEQXGT[FKCIPQUVKEVGUV 5-4, 6-63
RGTEGPVKPMTGOCKPKPI 6-68
RQQTEQPVCEV 6-19
RTQVGEVKXGVCRG 6-50
TGHKNNKPI 6-18
UCHGV[ 1-12
UJQTVRTKPVECTVTKFIGNKHG 6-53
URGEKHKECVKQPU 1-11
UVQTKPI 7-3
VKRU 5-6
XGTVKECNTGUQNWVKQP 1-11
YCTPKPIU 1-12
RTKPVSWCNKV[
DNGGFKPIEQNQTU 6-18
HCFGFQTFWNNEQNQTU 6-17
KPEQORNGVGVGZV 6-19
KPMUOGCT 6-18
LCIIGFVGZV 6-20
OGCPKPINGUUEJCTCEVGTURTKPVGF 6-22
RQQT 6-16
UNQYRTKPVKPI 6-25
VGZVQTITCRJKEUEWVQHH 6-22
YTQPIEQNQTU 6-24
YTQPIHQPVU 6-24
RTKPVCDNGCTGCURGEKHKECVKQPU 1-11
RTKPVGT
EQOOCPFNCPIWCIG 1-5
GZVGTPCNXKGY 1-9
OQFGN 6-61
UGNGEVKPI 6-23
UGVVKPIUEJCPIKPI 3-4
UJCTKPI 2-11
RTKPVGTFTKXGT
KPUVCNNKPI 2-6
QDVCKPKPI 1-21
WPKPUVCNNKPI 2-13

+

XGTKH[KPIKPUVCNNCVKQP 2-8
RTKPVGTNKIJVU
CFXCPEGFGTTQTRCVVGTPU 6-39
DCUKEGTTQTRCVVGTPU 6-37
DNKPMKPI 6-9
FWTKPIPQTOCNRTKPVKPI 3-3
VTQWDNGUJQQVKPI 6-36
RTKPVKPI
RJQVQITCRJU 4-3
UCORNGRCIG 2-2
RTQFWEV
EGTVKHKECVKQPU 1-8
RQUKVKQPKPI 1-2

TCKNEQXGT 7-21
4#/
URGEKHKECVKQPU 1-8
TGCTOGFKCHGGF 1-9
TGCTTQNNGTURTKPIU 7-35, 7-36
TGNKCDKNKV[URGEKHKECVKQPU 1-7
TGOQXCDNGRCPGN
UGGENGCPQWVVTQWIJ
TGOQXCNCPFTGRNCEGOGPV
EQPUWOGTTGOQXCDNGRCTVU 7-6
FKUCUUGODN[UGSWGPEG 7-5
RCTVU UGTXKEGCDNG YKVJQWV ECNKDTCVKQP

7-8

UGTXKEGCDNGRCTVUVJCVTGSWKTGECNKDTC
VKQP 7-27
UVTCVGI[ 7-3
TGRCKTUVTCVGI[ 7-3
TGUQNWVKQP
GPJCPEGOGPVVGEJPQNQI[4'V+++ 1-2
QHRTKPVOQFGU 1-4
TGUWOGDWVVQP 3-2
TKIJVFTKXGDGCTKPI 7-31
TKIJVGPFECRCUUGODN[ 7-13
TKIJVRKEMTQNNGTDGCTKPI 7-25
TKIJVUWRRQTVCUUGODN[

TQEMGTRNCVGURTKPIN 7-20
TQFOQWPV 7-33
TQFURTKPI 7-36
TWDDGTHGGV 7-9

+PFGZ

UCHGV[
FGENCTCVKQPQHEQPHQTOKV[ 1-15
.'& 1-12, 1-13
RQYGTEQTF 1-14
RTGECWVKQPU 1-12
RTKPVECTVTKFIGU 1-12
5CORNGRCIG
SWKEMEJGEMWR 6-28
UCORNGRCIG 6-60
RTKPVKPI 2-2
5GNH6GUV
VTQWDNGUJQQVKPI 6-49
UGNHVGUV 2-8, 6-59
UGRCTCVQTURTKPI 7-36
UGTKCNPWODGT 6-61, 6-72
5GTXKEG 6-34
UGTXKEGCPFUWRRQTV 1-17
EWUVQOGTUWRRQTV 1-23
*2#5#2 1-24
*2'ZRTGUU'ZEJCPIG 1-24
*2OGFKCRTQFWEVU 1-19
*2VGNGRJQPGUWRRQTV 1-21
*2YGDUWRRQTV 1-21
QTFGTKPIKPHQTOCVKQP 1-19
UGTXKEGUVCVKQPFTKXGUJCHV 7-35
UGTXKEGUVCVKQPOGEJCPKUOCUUGODN[
TGOQXCN 7-19
UWDCUUGODN[RCTVU 7-35
UGTXKEGUVCVKQPOQVQTCUUGODN[ 7-35
UKPINGFKCIPQUVKEVGUV 6-61
UMGY 6-13
UNKFGU 4-3
FT[KPIVKOG 4-3
UNQYRTKPVKPI 6-25
URGEKCNRCRGT 4-3
URGEKHKECVKQPU 1-4
FKOGPUKQPU 1-7
GNGEVTKECN 1-7
GPGTI[EQPUWORVKQP 1-16
HQPVU 1-5
JWOKFKV[ 1-7
+1KPVGTHCEG 1-7
OGFKCECRCEKV[ 1-6
OGFKCUK\GUUWRRQTVGF 1-6
OGFKCV[RGUUWRRQTVGF 1-6
PQKUG 1-7

QRGTCVKPIGPXKTQPOGPV 1-7
RQYGT 1-7
RTKPVECTVTKFIGU 1-11
RTKPVOGVJQF 1-4
RTKPVURGGF 1-4
RTKPVCDNGCTGC 1-11
RTKPVGTEQOOCPFNCPIWCIG 1-4
RTKPVGTOGOQT[ 1-7
RTKPVGTYGKIJV 1-7
RTQFWEVEGTVKHKECVKQPU 1-8
TGEQOOGPFGFOGFKCYGKIJV 1-7
TGNKCDKNKV[CPFGUVKOCVGFWUCIG 1-7
TGUQNWVKQP 1-4
UCHGV[ 1-15
UOCTVUQHVYCTGHGCVWTGU 1-5
UQHVYCTGEQORCVKDKNKV[ 1-5
U[UVGOTGSWKTGOGPVU 1-8
VGORGTCVWTG 1-7
YCTTCPV[ 1-8
URGGFQHRTKPVKPI 1-4
URQPIG 7-35
URQVUGPUQTCUUGODN[ 7-19
URQVUGPUQTECDNGCUUGODN[ 7-20
URTKPIU
GPEQFGT 7-17, 7-36
KPRWVMKEMGT 7-36
TGCTTQNNGT 7-36
TQF 7-36
UGRCTCVQT 7-36
UVCTVGT%& 2-6
UVCTYJGGNUCUUGODN[ 7-21
UVQRRGTCUUGODN[ 7-6
UVQRRGTIWKFGU 7-8
UVTCKIJVRCRGTRCVJ 4-6
UWDCUUGODN[RCTVUTGOQXCN 7-35
UWRRNKGU 1-19
U[UVGOEQPHKIWTCVKQP
OKPKOWOHQTRTKPVGT 1-8
TGEQOOGPFGFHQTRTKPVGT 1-8

VGNGRJQPGUWRRQTV 1-21
VGORGTCVWTGURGEKHKECVKQPU 1-7
VGZVQTITCRJKEUEWVQHH 6-22
6JGTOCN+PM,GV6GEJPQNQI[ 1-2
6QQN$QZ 3-7
VQQNU
+

TGOQXCNCPFTGRNCEGOGPV 7-3
VQVCNGPIKPGRCIGEQWPV 6-61
VTCPUOKUUKQPDGNV 7-34
VTCPURCTGPEKGU 4-3
FT[KPIVKOG 4-3
VTQWDNGUJQQVKPI
DNCPMRCIGURTKPV 6-13, 6-14
FKCIPQUVKEVQQNU 6-27
JCTFYCTGRTQDNGOU 6-27, 6-29
*2&GUM,GV%3WKEM%JGEMWR 6-28
KPKVKCNK\CVKQPRTQDNGOU 6-33
PGVYQTMRTKPVGTU 6-4
RCRGTGLGEVRTQDNGOU 6-55
RCRGTHGGF 6-47
RCRGTHGGFRTQDNGOU 6-10
RCRGTUMGY 6-13
RQQTRTKPVSWCNKV[ 6-16
RQYGTQPRTQDNGOU 6-30
RTKPVECTVTKFIGU 5-3
RTKPVGTNKIJVUDNKPM 6-9
RTKPVGTPQVTGURQPFKPI 6-6
5GNH6GUV 6-49
UNQYRTKPVKPI 6-25
UQHVYCTGRTQDNGOU 6-3
UVTCVGI[ 6-2
6QQN$QZ 3-7
VQQNU 6-27
WPGZRGEVGFTGUWNVUQPRTKPVQWVU 6-21
WPWUWCNPQKUGU 6-57
WUKPI.'&U 6-36
VTQWIJTQNNGTU 7-35, 7-36
VTQWIJCUUGODN[
TGOQXCN 7-32
UWDCUUGODN[TGOQXCN 7-36

RCTVPWODGT 1-17
RQTV 1-9

XGTVKECNCNKIPOGPV 1-4
XQNVCIG
NQIKE2%# 6-31
RQYGTEQTF 6-31
RQYGTUWRRN[CUUGODN[ 6-31

YCTPKPIU
ENGCPKPIVJGRTKPVGT 5-2
GNGEVTKECNUJQEM 7-3
RTKPVECTVTKFIGKPM 1-12
RTKPVECTVTKFIGU 1-12
RTKPVGTOCKPVGPCPEG 5-2
YCTTCPV[ 1-24, 1-26
YGKIJVRTKPVGT 1-7
YKRGTCUUGODN[ 7-35
YTQPIEQNQTURTKPV 6-24

WPGZRGEVGFTGUWNVU
OGCPKPINGUUEJCTCEVGTURTKPVGF 6-22
VGZVQTITCRJKEUEWVQHH 6-22
YTQPIEQNQTU 6-24
YTQPIHQPVU 6-24
WPKPUVCNNKPIRTKPVGTUQHVYCTG 2-13
WPWUWCNPQKUGU 6-57
WRRGTRCRGTIWKFGCUUGODN[
TGOQXCN 7-29
75$
EQPPGEVKPI 2-3
+

+PFGZ

Copyright 2000
Hewlett-Packard Company

Manual Part no. C2693-67058

http://bpd.sgp.hp.com/support

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