FAQ/Unit -1/Human Resource Management

Unit-1 Human Resource Management-An Introduction

Muzna Zafar
Faculty, Management and Commerce

Q-1 What is human resource management?

Ans-1 Human Resource Management is a management function that helps mangers recruit,
select, train and develops members for an organisation. HRM is concerned with the peoples
dimension in organisations.

Q.2 What is the difference between HRM and PM?

Human Resource Management

Personnel Management

HRM is a broad concept

PM is a part of HRM

Human resource management is the

management of employees skills,
knowledge, abilities, talents, aptitudes,
creative abilities, etc

Personnel management is the

management of people employed.

HRM philosophy is driven by theory Y PM philosophy is driven by theory X

approach
approach
Employee in human resource
management is treated not only as
economic man but also as social and
psychological man.

Employee in personnel management is

mostly treated as an economic man as
his services are exchanged for
wage/salary

Employee is treated as a resource

Employee is viewed as a commodity or

tool or equipment which can be
purchased and used

Human resource management is a

strategic management function

Personnel function is treated as only an

auxiliary

Employees are used for the multiple

mutual benefits of the organization,
employees and their family members

Employees are used mostly for

organizational benefit

Q-3 What are the phases of HRM evolution?

Ans-3 HRM has evolved through four broad phases:
1

FAQ/Unit -1/Human Resource Management

1. The craft system

2. The Scientific Management
3. Human Relations
4. Organizational Sciences

Q-4 What is Hawthorne Studies, where and when they took place and who was
the key person involved.
Ans-4 The Hawthorne Studies, conducted at Western Electric's Hawthorne plant outside
Chicago, starting in 1924 and running through 1936 were intended to bring about a greater
understanding of the effects of working conditions on worker productivity. The results of the
experiments were contrary to the management theory of the time
The studies have had a profound effect on the field of Organizational development.
Professor Elton Mayo was the key person involved.

Q-5 What are the common HR functions?

Ans- 5 Following are the common HR functions:
1. Human Resource Panning
2. Acquisition of Human resource
3. Training and employee development
4. Building performance management syatems
5. Reward