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  • SAP External Service Management

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    Ritesh Kumar
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    SAP External Service Management (ESM) is used for procuring external services and differs from SAP Service Management (SM) which provides services to clients. With ESM, a purchase order is created for services and a service entry is recorded upon goods receipt to confirm the service was performed, unlike goods where inventory management typically receives goods. The business requesting the external service performs the service entry confirmation since they generated the request and know if the service was completed.

    Original Description:

    External Service Management

    Original Title

    SAP_ESM

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    SAP External Service Management (ESM) is used for procuring external services and differs from SAP Service Management (SM) which provides services to clients. With ESM, a purchase order is created for services and a service entry is recorded upon goods receipt to confirm the service was performed, unlike goods where inventory management typically receives goods. The business requesting the external service performs the service entry confirmation since they generated the request and know if the service was completed.

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    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
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    3 views2 pages

    SAP External Service Management

    Uploaded by

    Ritesh Kumar
    SAP External Service Management (ESM) is used for procuring external services and differs from SAP Service Management (SM) which provides services to clients. With ESM, a purchase order is created for services and a service entry is recorded upon goods receipt to confirm the service was performed, unlike goods where inventory management typically receives goods. The business requesting the external service performs the service entry confirmation since they generated the request and know if the service was completed.

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Flag for inappropriate content
    of 2

    SAP External Service

    Management

    Firstly -- SAP External Service Management (ESM) must not be confused


    with SAP Service Management (SM). ESM is the procurement of services.
    SM is to provide services to a client.
    With External Services, you have a PO for services with Goods Receipt
    taking place. The Goods Receipt is called Service Entries. In contrast with
    goods (stock or non stock) where receiving is typically done by the
    inventory management group, the Service Entries are done by business
    themselves. The logic is that the business generated the request for the
    service, that is where it was done, it will be best if they do confirmation
    that
    service took place.

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