Developing Crew Competence Standards - A Practical Approach

Developing Crew Competence
Standards - a Practical Approach

The Company of Master Mariners of Canada
St. Johns, Newfoundland
Gordon Halsey DNV SeaSkill
1st October 2009
Competence Management System (CMS)

Fleet/Vessel
-Specific
Competence
Standards for
each Rank:
Technology
on board
Operational
procedures
Company
policies
1.
Identify Best
Practices for
above
Competence
Specifications
2.
Map
Competences
Identify
training needs
Establish
performance
criteria
Verify training
effectiveness/
competence
implementation
3.
Competence Mapping needs to be done to identify gaps

Training shall be done to upgrade skills, increase staff value
and retention rate within the Company
4.
Competence
Management
System
2009
DNV
Certified
CMS **
** Optional
Det Norske Veritas AS. All rights reserved
07 October 2009
Slide 2
CMS Process overview

Standards of
Competence:
All Ranks
(Re-) define
competence
needs
Monitor,
review and
assess
results
Risk Assessment
Cause Analysis
Map
Current
Performance
Company
KPIs
Standards of
Competence:
Rank
Implement
Map
Performance
Gaps
Training
Verification
Standards for
Training
Plan
Closing
of Gaps
07 October 2009
Slide 3
Workshops to identify operational tasks
Identify the tasks
Identify the risks involved in carrying out the

tasks
07 October 2009
Slide 4
Workshop content
For a given scenario
WALK THE VOYAGE
Produce a set of core competencies
07 October 2009
Slide 5
Establish a scenario
Such as
e.g.
For a representative vessel type
New application, no previous

standard
In an area where content standards

exist
IMO model course or approved

standard (e.g., STCW)
For a specified operation
Liquid bulk cargo
For a specified target population
Master, Deck Officer, Electrician
07 October 2009
Slide 6
The professional profile - what the person must be able to do
Can we describe the professional profile for the

target population working in the environment we
have described?
Here is an example of
a description of the
professional profile
or capabilities
required for the
target population:
The ships officer should be capable of taking command of the ship, operating the
ships controls for the propeller, rudder and thrusters, and using tugs in a variety of
environmental conditions. The officer should be able to take the ship through a narrow
and shallow channel requiring tight turns, swing the vessel off the berth and bring the
ship alongside at a pre-determined position and be able to conduct the reverse
sequence of operations to take the ship to sea.
07 October 2009
Slide 7
CMS - Stepwise developmental approach

Functional Competencies
Navigation
Marine Engineering
Cargo Operation
& Stability
Maintenance & Repair
Safety, Security,
Environment &
Emergencies
Leadership Skills
Areas of Competence
Each Competence
Function translated into
Areas of Competence relevant
to the Rank
Electrical, Electronics &

Controls
Safety, Security,
Environment &
Emergencies
Leadership Skills
Performance Criteria
Specific Competence
Each Specific
Competence Requirement
provided with Performance
Criteria
Each Area of Competence

translated into Specific
Competence Requirements
Training and Assessment can be conducted at Functional, Area &/or Specific Competence level
07 October 2009
Slide 8

Navigation
Marine Engineering
Cargo Operation
& Stability
Safety, Security,
Environment &
Emergencies
Leadership Skills

Controls
Safety, Security,
Environment &
Emergencies
Leadership Skills
07 October 2009
Slide 9
CMS Functional competencies
Technical
Competencies
Operations
Maintenance &
Repair
Safety, Security
& Environment
Leadership Skills
Nautical (Master/Chief Officer, 2nd & 3rd

Officer):
Navigation
Ship Stability & Maintenance
Cargo Operations (Oil & Gas)
Safety, Security and Environment
Leadership Skills
Engineering (Chief/2nd Engineer, 3rd/4th
Engineer, Jr Engineer, Cargo Engr &
Elect Officer):
Marine Engineering
Electrical, Electronics and Control
Maintenance and Repair
Safety, Security, Environment and
Emergencies
Leadership Skills
07 October 2009
Slide 10

Navigation
Marine Engineering
Cargo Operation
& Stability
Safety, Security,
Environment &
Emergencies
Leadership Skills
Areas of Competence
Each Competence
to the Rank

Controls
Safety, Security,
Environment &
Emergencies
Leadership Skills
07 October 2009
Slide 11
Master & C/O
areas of competence (e.g.)
07 October 2009
Slide 12
Deck Officer
areas of competence (e.g.)
07 October 2009
Slide 13

Navigation
Marine Engineering
Cargo Operation
& Stability
Safety, Security,
Environment &
Emergencies
Leadership Skills
Areas of Competence
Each Competence
to the Rank

Controls
Safety, Security,
Environment &
Emergencies
Leadership Skills
Specific Competence
07 October 2009
Slide 14
CMS Specific competence requirements
07 October 2009
Slide 15
Function, area and specific competence

Competence Function
Area of Competence
Specific Competencies
(Tasks)
07 October 2009
Slide 16
Anatomy of a competence requirement

The
task/competence
domain
2.0
Basic manoeuvring
2.1
Establish slow speed control
2.1.1
Calculate distance from dock or berth to establish slow speed control
2.1.2
Identify slow speed regime for ship
2.1.3
Set rudder angle before kick ahead
The task
The competence
requirements
2.1.4
Use kick ahead for transverse control
2.1.5
Balance with short periods of modest stern power
2.1.6
Return rudder amidships after stopping engine
2.1.7
Recognise the correlation between speed and wake wash
2.1.8
Anticipate effect of wake wash along the intended route
2.1.9
Adhere to company regulations regarding speed in confined waters
2.2.10
Minimise periods of no control
2.2.11
Level of cognition
Set allowable quick astern order at berth
07 October 2009
Knowledge, Understanding,
Application, Integration
(used to determine assessment)
I
A
Slide 17

Navigation
Marine Engineering
Cargo Operation
& Stability
Safety, Security,
Environment &
Emergencies
Leadership Skills
Areas of Competence
Each Competence
to the Rank

Controls
Safety, Security,
Environment &
Emergencies
Leadership Skills
Performance Criteria
Specific Competence
Each Specific
Competence Requirement
provided with Performance
Criteria

Training and Assessment can be conducted at Functional, Area &/or Specific Competence level
07 October 2009
Slide 18
Performance criterion
Area of
Competence
Specific
Competence
Requirement
Performance
Criteria for
uniform
assessment
07 October 2009
Slide 19
CMS Application possibilities...
Leadership
Planning
Recruitment
& Selection
CMS
Competence &
Skills
Development
Performance
Appraisal
Promotions
07 October 2009
Slide 20
Generic DNV Competence Standards
Standard3-301 competence of ships superintendents.pdf
Standard3-302 competence of shipboard lng cargo operators.pdf
Standard3-303 stcw basic safety for seafarers.pdf
Standard3-304 Competence of ships electrical officers and engineers.pdf
Standard3-305 competence of shore side personnel handling dangerous

goods.pdf
Standard3-307 ship-handling competence requirements for berthing and

unberthing large vessels.pdf
Standard3-310 competence of tender operators.pdf
Standard3-312 competence of officers for navigation in ice.pdf
Standard3-317 shipboard cargo operators crude oil tankers.pdf
Standard3-318 shipboard cargo operators product tankers.pdf
Standard3-319 shipboard cargo operators chemical tankers.pdf
07 October 2009
Slide 21
07 October 2009
Slide 22

Developing Crew Competence Standards - A Practical Approach

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Developing Crew Competence

Standards - a Practical Approach

Competence Management System (CMS)

Competence Mapping needs to be done to identify gaps

CMS Process overview

Det Norske Veritas AS. All rights reserved

Workshops to identify operational tasks

Det Norske Veritas AS. All rights reserved

Identify the tasks

Identify the risks involved in carrying out the

Det Norske Veritas AS. All rights reserved

For a given scenario

WALK THE VOYAGE

Produce a set of core competencies

For a representative vessel type

New application, no previous

In an area where content standards

IMO model course or approved

For a specified operation

Liquid bulk cargo

For a specified target population

Master, Deck Officer, Electrician

Det Norske Veritas AS. All rights reserved

The professional profile - what the person must be able to do

Can we describe the professional profile for the

CMS - Stepwise developmental approach

Maintenance & Repair

Electrical, Electronics &

Each Area of Competence

CMS - Stepwise developmental approach

Maintenance & Repair

Electrical, Electronics &

Det Norske Veritas AS. All rights reserved

CMS Functional competencies

Det Norske Veritas AS. All rights reserved

Nautical (Master/Chief Officer, 2nd & 3rd

CMS - Stepwise developmental approach

Maintenance & Repair

Electrical, Electronics &

Det Norske Veritas AS. All rights reserved

Master & C/O

Det Norske Veritas AS. All rights reserved

areas of competence (e.g.)

Det Norske Veritas AS. All rights reserved

areas of competence (e.g.)

CMS - Stepwise developmental approach

Maintenance & Repair

Electrical, Electronics &

Det Norske Veritas AS. All rights reserved

CMS Specific competence requirements

Det Norske Veritas AS. All rights reserved

Function, area and specific competence

Det Norske Veritas AS. All rights reserved

Anatomy of a competence requirement

Establish slow speed control

Calculate distance from dock or berth to establish slow speed control

Identify slow speed regime for ship

Set rudder angle before kick ahead

Use kick ahead for transverse control

Balance with short periods of modest stern power

Return rudder amidships after stopping engine

Recognise the correlation between speed and wake wash

Anticipate effect of wake wash along the intended route