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Packard Bell Dot S Series Service Guide
Packard Bell Dot S Series Service Guide
Service Guide
PRINTED IN TAIWAN
Revision History
Please refer to the table below for the updates made to this service guide.
Date
II
Chapter
Updates
Copyright
Copyright 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
III
Conventions
The following conventions are used in this manual:
IV
SCREEN MESSAGES
NOTE
WARNING
CAUTION
IMPORTANT
Preface
Before using this information and the product it supports, please read the following general information.
1.
This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2.
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.
VI
Table of Contents
System Specifications
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Bottom and Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Keyboard Area and LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Touchpad Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Lock Keys and Embedded Numeric Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
System Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
System Utilities
19
37
VII
Table of Contents
Removing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71
Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the LCD Brackets and Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the WLAN Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Replacing the 3G Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Replacing the Microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
Replacing the LCD Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .105
Replacing the I/O Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107
Replacing the Bridge Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109
Replacing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the Power Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Replacing the Button Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Replacing the 3G Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Replacing the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Replacing the DIMM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Troubleshooting
129
Table of Contents
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
149
153
162
163
167
Index
169
IX
Table of Contents
Chapter 1
System Specifications
Features
Below is a brief summary of the computers many features:
Operating System
Platform
Intel Atom processor N450 (512 KB L2 cache, 1.66 GHz, DDR2 667 MHz)
System Memory
Display
10.1" SD 1024 x 600 (WSVGA) pixel resolution, high-brightness (200-nit) LED-backlit TFT
LCD graphics
Storage subsystem
Audio
Chapter 1
MS-Sound compatible
I/O Interface
Headphone/speaker/line-out jack
Microphone-in jack
258.5 (W) x 185 (D) x 25.2 (H) mm (10.17 x 7.28 x 0.99 inches)
Communication
WLAN:
Privacy Control
Power subsystem
Product Safety Electric Appliance and Materials (PSE) certified for battery pack
Chapter 1
12 function keys, four cursor keys, one Windows key, hotkey controls, embedded numeric
keypad, international language support
Power button with LED
Environment
Chapter 1
Temperature:
Operating: TBD
Non-operating: TBD
Humidity (non-condensing):
Operating: TBD
Non-operating: TBD
Chapter 1
Front View
Component
Status Indicators
Icon
Description
Light-Emitting Diodes (LED) that light up to show the status of
the computer's functions and components.
Left View
Component
Icon
Description
DC-in jack
Connects to an AC adapter.
External display
(VGA) port
Right View
Component
Icon
Description
Multi-in-1 card
reader
Headphone/
speaker/line-out
jack
Microphone-in
jack
Chapter 1
Component
Icon
Description
Kensington lock
slot
Ethernet (RJ-45)
port
Component
Icon
Description
Battery bay
Battery release
latch
Hard disk/3G/
Wireless LAN
communication
bay
Ventilation slots
and/or cooling fan
Battery lock
Memory
compartment
Chapter 1
No.
Component
Icon
Description
Webcam
Microphone
Display screen
Power button/
indicator
Keyboard
Power indicator
Battery indicator
HDD indicator
Num Lock
indicator
Caps Lock
indicator
The left and right buttons function like the left and right mouse
buttons.
Touchpad
Chapter 1
No.
9
Component
Bluetooth
communication
indicator 3G/
Wireless LAN
communication
indicator
Icon
Description
Indicates the status of the Bluetooth communication.
(only for certain models)
Indicates the status of 3G/Wireless LAN communication:
Chapter 1
Touchpad Basics
The following items show you how to use the TouchPad:
Move your finger across the TouchPad (1) to move the cursor.
Press the left (2) and right (3) buttons located beneath the TouchPad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the TouchPad is the same as clicking the left button.
Function
Execute
Select
Click once.
Tap once.
Drag
Access
context menu
Click once.
NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPads responsiveness.
Chapter 1
Lock key
Description
Caps Lock
When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock
<Fn> + <F11>
When Num Lock is on, the embedded keypad is in numeric mode. The keys
function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
When Scroll Lock is on, the screen moves one line up or down when you press
the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired access
10
Num Lock on
Number keys on
embedded keypad
Chapter 1
Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key
Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
<
>:
<
>
<
>
<
>
<
>
<
>
+ <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
<
>
<
>
<
>
<
>
<
>
<
>
<
>
<
>
+ <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
<
>
+ <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> + <
>
<CTRL> + <
>
Chapter 1
This key has the same effect as clicking the right mouse button; it opens the
application's context menu.
11
System Keys
The computer employs hotkeys or key combinations to access most of the computers controls like screen
brightness, Bluetooth and WiFi.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Function Key
12
Description
<Fn> + <F2>
<Fn> + <F3>
<Fn> + <F4>
Sleep
<Fn> + <F5>
Display toggle
<Fn> + <F6>
<Fn> + <F7>
TouchPad toggle
<Fn> + <F8>
Speaker toggle
Brightness up
Brightness down
Volume up
Volume down
Chapter 1
Hot Keys
The computer employs hotkeys or key combinations to access most of the computer's controls like screen
brightness and volume output.
To activate hotkeys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey
Icon
Function
Description
<Fn> + <F1>
<Fn> + <F2>
Wireless toggle
<Fn> + <F3>
Bluetooth toggle
<Fn> + <F4>
Sleep
<Fn> + <F5>
Display toggle
<Fn> + <F6>
Screen blank
<Fn> + <F7>
TouchPad toggle
<Fn> + <F8>
Speaker toggle
Brightness up
Brightness down
Volume up
Volume down
Chapter 1
13
Special Key
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.
2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Some fonts and software do not support the Euro symbol.
2. Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies according to the language settings.
14
Chapter 1
Specification
CPU
Core Logic
Processor Specifications
CPU
Speed
Cores
Atom N450B
1.667
Atom 470B
1.833
Item
Mfg.
Tech
cache
Size
Package
Power
Acer P/N
512
K
TBD
TBD
KC.ANB01.45
0
512
K
TBD
TBD
KC.ANB01.47
0
43
5200
26
50
5700
29
55
6000
31
OS Shutdown: 100C
BIOS
Item
Specification
BIOS vendor
InsydeH20
BIOS Version
3.5
System Memory
Item
Specification
Memory controller
Memory size
0MB (onboard)
2048MB
2048MB
533/667 mHz
TBD
Graphics Controller
Item
VGA Chip
Chapter 1
Specification
Intel Atom processor with Intel Graphics Media Accelerator 3150
(Intel GMA 3150), 64 MB of dedicated video memory, supporting
Microsoft DirectX 9
15
Item
Specification
Supports
60 Hz16.7
million colors
Resolution
TBD
LAN Interface
Item
Specification
LAN Chipset
RJ-45
Right side
Features
Specification
Vendor
Seagate
Model Name
ST9160310AS
ST9320320AS
Capacity (MB)
160
250
512
Data heads
Drive Format
Disks
Spindle speed (RPM)
5,400
Performance Specifications
Buffer size
8 MB
Interface
SATA
830
300
DC Power Requirements
Voltage tolerance
5V(DC) +/- 5%
Audio Interface
Item
Specification
Audio
Controller
TBD
Features
Specification
TBD
16
Yes
Yes
Features
Chapter 1
Battery
Specification
Item
3 Cell
6 Cell 2.2
6 Cell 2.8
SIMPLO UM09G75
SIMPLO UM09H75
SIMPLO UM09H70
Battery Type
Li-ion
Li-ion
Li-ion
Pack capacity
2200 mAh
4400 mAh
5600 mAh
Normal Voltage
11.1V
11.1V
11.1
Charge Voltage
12.6V
12.6V
12.6
2.94~3.5A
2.94~3.5A
2.94~3.5A
Package configuration
3S2P
3S2P
3S2P
LCD
Item
Specification
Vendor/model name
AUO B101AW03
CMO N101L6-L02
Innolux BT101IW01
LPL LP101WSA-TLA1
Samsung LP101WSA-TLA1
256.54
222 x 124.97
1024x600/1280x720
Pixel Pitch
0.218 x 0.209
Display Mode
TBD
200
Contrast Ratio
400:1
16
2.8
Weight (g)
190 Max.
Electrical Interface
TBD
Support Color
262K
90 / 50
Chapter 1
17
18
Chapter 1
Chapter 2
System Utilities
BIOS Setup Utility
The BIOS Setup Utility is a hardware configuration program built into your computers BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when Press <F2> to enter Setup message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to disabled. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to enabled.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
Press Esc while you are in any of the menu options to go to the Exit menu.
In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
Chapter 2
19
Information
The Information screen displays a summary of your computer hardware information.
Information
Main Security
Boot
Rev. 3.5
CPU Type
CPU Speed
Intel(R) Atom(TM)
1.66GHz
ST9250315AS
5VC8K25L
None
V0.13
Intel V1818
Serial Number:
Asset Tag Number:
Product Name:
Manufacturer Name:
UUID:
DOTS2
Packard Bell
214BB15DCE9611DDA5BC00262273B259
F1 Help
ESC Exit
Select Item
Select Menu
F5/F6
Enter
CPU
N450
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
20
Description
CPU Type
This field shows the CPU type and speed of the system.
CPU Speed
This field shows the model name of HDD installed on primary IDE master.
This field displays the serial number of HDD installed on primary IDE master.
Serial Number
Product Name
Manufacturer Name
UUID
Chapter 2
Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.
Information
Main
Security
Rev. 3.5
Item Specific Help
System Time:
System Date:
[13:55:59]
[04/09/2009]
Total Memory:
Video Memory:
1024 MB
[8MB]
Quick Boot
Network Boot
F12 Boot Menu
D2D Recovery
SATA Mode
[Enabled]
[Enabled]
[Enabled]
[Enabled]
[AHCI Mode]
F1 Help
ESC Exit
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Format/Option
System Time
Sets the system time. The hours are displayed with 24hour format.
Format: HH:MM:SS
(hour:minute:second)
System Date
Format MM/DD/YYYY
(month/day/year)
Total Memory
N/A
Video Memory
N/A
Quick Boot
Network Boot
D2D Recovery
SATA Mode
Chapter 2
21
Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.
Information
Main
Security
Rev. 3.5
Item Specific Help
Clear
Clear
Frozen
F1 Help
ESC Exit
[Disabled]
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter
Description
Option
Supervisor Password Is
Clear or Set
User Password Is
Clear or Set
Clear or Set
Power on password
Enabled or
Disabled
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Dont forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
22
Chapter 2
Setting a Password
Follow these steps as you set the user or the supervisor password:
1.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
[
[
]
]
Type a password in the Enter New Password field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the Confirm New
Password field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3.
Press Enter. After setting the password, the computer sets the User Password parameter to Set.
4.
5.
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
1.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears:
[
[
[
]
]
]
2.
Type the current password in the Enter Current Password field and press Enter.
3.
Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to Clear.
4.
When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
Chapter 2
23
Changing a Password
1.
Use the and keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Password box appears.
[
[
[
]
]
]
2.
Type the current password in the Enter Current Password field and press Enter.
3.
Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4.
Press Enter. After setting the password, the computer sets the User Password parameter to Set.
5.
6.
When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Setup Notice
Changes have been saved.
[Continue]
The password setting is complete after the user presses Enter.
If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue]
If the new password and confirm new password strings do not match, the screen displays the following
message.
Setup Warning
Passwords do not match.
Re-enter password.
[Continue]
24
Chapter 2
Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.
Information Main
Security
Boot
Rev. 3.5
Item Specific Help
F1 Help
ESC Exit
Chapter 2
IDE0 : ST9250315AS
IDE1 :
USB FDD :
Network Boot : LAN
USB HDD :
USB CDROM :
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
25
Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.
Information Main
Security
Boot
Rev. 3.5
Item Specific Help
F1 Help
ESC Exit
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
26
Description
Exit Discarding
Changes
Discard Changes
Save Changes
Chapter 2
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1.
2.
3.
Then boot the system from the bootable diskette. The flash utility has auto-execution function.
Chapter 2
27
2.
Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.
Information Main
Security
Boot
Rev. 3.5
Item Specific Help
F1 Help
ESC Exit
3.
IDE0 : ST9160314AS
IDE1 :
USB FDD :
Network Boot : LAN
USB HDD :
USB CDROM :
Select Item
Select Menu
F5/F6
Enter
C h a n g e Va l u e s
Select
SubMenu
F9
F10
Setup Default
Save and Exit
4.
28
In flash BIOS, the message Please do not remove AC Power Source displays.
Chapter 2
Chapter 2
29
WinFlash Utility
Perform the following steps to use the WinFlash Utility:
30
1.
2.
3.
When the process is complete, close all programs and applications and reboot the system.
Chapter 2
After the error is displayed, select the Enter Unlock Password option on the screen.
2.
An Encode key is generated for unlocking utilities. Note down this key.
3.
Execute the UnlockHD.EXE file to create the unlock code in DOS Mode using the format UnlockHD
[Encode key] with the code noted in the previous step, as follows:
UnlockHD 76943488
4.
The command generates a password which can be used for unlocking the HDD.
Password : 46548274
5.
Key in the password from the previous step to unlock the HDD as shown.
Chapter 2
31
2.
32
Chapter 2
Miscellaneous Utilities
Using Boot Sequence Selector
Boot Sequence Selector allows the boot order to be changes without accessing the BIOS. To use Boot
Sequence Selector, perform the following steps:
1.
2.
3.
Select the desired boot sequence by entering the corresponding sequence, for example, enter BS2 to
change the boot sequence to HDD|CD ROM|LAN|Floppy.
Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.
When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before
sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1.
2.
Chapter 2
33
2.
34
Use a text editor, for example Notepad, to edit the MAC.CFG file as shown:
Chapter 2
3.
Chapter 2
35
36
Chapter 2
Chapter 3
Disassembly Requirements
To disassemble the computer, you need the following tools:
Wrist grounding strap and conductive mat for preventing electrostatic discharge
Flat screwdriver
Philips screwdriver
Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
Chapter 3
37
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
Disassembly Process
The disassembly process is divided into the following stages:
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the mainboard, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
Screw
38
Quantity
Part Number
M2*4 Ni
86.WH202.001
M2*4
86.WH202.002
M2*8
11
86.WH202.004
M2*3
26
86.WH202.005
M3*3 Ni
86.WH202.006
Chapter 3
Disconnect power
and signal cables
from system
Remove
Battery
Remove
Dummy Card
Remove
DIMMs
Remove
WLAN Module
Remove
HDD
Remove
3G Module
Screw List
Step
Screw
Quantity
Part No.
WLAN Module
M2*3
86.WH202.005
3G Module
M2*3
86.WH202.005
HDD Carrier
M3*3
86.WH202.006
Chapter 3
39
2. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
40
Chapter 3
Chapter 3
41
3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
42
Chapter 3
Chapter 3
43
44
Chapter 3
5. Grasp the pull-tab and pull the HDD module out of the bay.
7. Remove the four (4) screws (two each side) securing the hard disk to the carrier.
Step
HDD Carrier
Chapter 3
Size
M3*3
Quantity
Screw Type
45
46
Chapter 3
NOTE: Cable placement is Black to the MAIN terminal (top) and White to the AUX terminal (bottom).
Chapter 3
47
5. Move the antennas away and remove the one (1) screw.
Step
WLAN Module
Size
M2*3
Quantity
Screw Type
NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
48
Chapter 3
NOTE: Cable placement is BLUE to the MAIN terminal (bottom) and White to the AUX terminal (top).
Chapter 3
49
5. Move the antennas away and remove the one (1) screw.
Step
3G Module
Size
M2*3
Quantity
Screw Type
When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
50
Chapter 3
Remove
Keyboard
Remove
Power Board
Remove
Upper Cover
Remove
Button Board
Remove
LED Board
Remove
Bluetooth Module
Remove
Bridge Board
Remove
Thermal Module
Remove
Mainboard
Remove
I/OBoard
Remove
Speaker Module
Remove
Function Board
Remove
LCD Module
Screw List
Step
Screw
Quantity
Part No.
Upper Cover
M2*8
86.WH202.004
Lower Cover
M2*8
86.WH202.004
M2*3
86.WH202.005
M2*4
86.WH202.002
Button Board
M2*3
86.WH202.005
LED Board
M2*3
86.WH202.005
Bridge Board
M2*3
86.WH202.005
I/O Board
M2*3
86.WH202.005
Mainboard
M2*3
86.WH202.005
Thermal Module
M2*3
86.WH202.005
LCD Hinges
M2*4
86.WH202.002
Speakers
M2*3
86.WH202.005
Chapter 3
51
3. Lift up the left and right corners of the keyboard forcefully to release latches under the board.
52
Chapter 3
Chapter 3
53
Step
Upper Cover
54
Size
M2*8
Quantity
Screw Type
Chapter 3
5. Turn the computer over. Detach the antenna cables from the retention guides.
Step
Lower Cover
Chapter 3
Size
Quantity
Screw Type
55
7. Open the LCD module, stand the LCD module vertically, then pry the upper cover away from the lower cover at
the location shown.
56
Chapter 3
10. Firmly pull the upper cover up off the latches underneath the cover.
Chapter 3
57
3. Release the touchpad FFC locking latch and disconnect the touchPad FFC from the cover.
58
Chapter 3
5. Remove the two (2) screws securing the TouchPad Bracket to the Upper Cover.
Step
Button Board
Size
M2*3
Quantity
Screw Type
Chapter 3
59
60
Chapter 3
Step
LED Board
Size
M2*3
Quantity
Screw Type
Chapter 3
61
62
Chapter 3
Chapter 3
63
64
Chapter 3
Step
Bridge Board
Size
M2*3
Quantity
Screw Type
Chapter 3
65
Step
I/O Board
66
Size
M2*3
Quantity
Screw Type
Chapter 3
Chapter 3
67
68
Chapter 3
Step
Mainboard
Size
M2*3
Quantity
Screw Type
Chapter 3
69
Step
Thermal Module
Size
M2*3
Quantity
Screw Type
70
Chapter 3
3. Lift up the chassis and pull the left antenna cables through to the front.
Chapter 3
71
Step
LCD Module
72
Size
M2*4
Quantity
Screw Type
Chapter 3
Step
Speakers
Chapter 3
Size
M2*3
Quantity
Screw Type
73
5. Remove the cables from the retention guides and pull away.
74
Chapter 3
Remove
LCD Bezel
Remove
Camera Module
Remove
LCD Panel
Remove
LCD Cable
Remove
LCD Brackets
Remove
3G Antennas
Remove
Microphone
Remove
WLAN Antennas
Screw List
Step
LCD Bezel
Screw
M2*4 Ni
Quantity
2
Part No.
86.WH202.001
LCD Panel
M2*3
86.WH202.005
LCD Brackets
M2*3
86.WH202.005
Chapter 3
75
Step
LCD Bezel
Size
M2*4 Ni
Quantity
Screw Type
4.
Starting from the bottom center of the bezel, pry the bezel upwards and away from the panel. Move along the
edge and down each side until all sides of the bezel are removed.
NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
76
Chapter 3
Chapter 3
77
78
Chapter 3
3. Remove the four (4) securing screws from the LCD Panel.
Step
LCD Panel
Size
M2*3
Quantity
Screw Type
4. Lift the LCD Panel out of the module, top edge first, as shown.
Chapter 3
79
Step
LED Panel
Brackets
Size
M2*3
Quantity
Screw Type
3. Turn the LCD panel over to expose the rear. Lift the cable as shown to disengage the adhesive strip securing it
in place.
4. Lift up the tranaparent adhesive protector securing the cable to the LCD Panel.
80
Chapter 3
5. Disconnect the cable from the panel connector and lift the FPC cable from the panel.
Chapter 3
81
82
Chapter 3
Chapter 3
83
84
Chapter 3
Chapter 3
85
3. Pry the right WLAN antenna off the LCD module cover.
4. Remove the left WLAN antenna cable away from the retention guides.
86
Chapter 3
Chapter 3
87
88
Chapter 3
4. Adhere the right side 3G antenna (yellow cable) to the LCD module case.
Chapter 3
89
90
Chapter 3
Chapter 3
91
3. Adhere the LCD cable to LCD panel bottom side edge as shown.
NOTE: The circular portion of the cable runs along the panel side. The flat portion of the cable is adhered to
the panel base.
92
Chapter 3
NOTE: Pay attention to the proper location of the webcam cable arm.
Chapter 3
93
Step
LCD Module
Brackets
Size
M2*3
Quantity
Screw Type
3. Replace the LCD panel into the LCD module cover bottom edge first.
94
Chapter 3
Step
LCD Module
Brackets
Size
M2*3
Quantity
Screw Type
6. Lay the cables though the left and right hinges as shown.
95
96
Chapter 3
2. Press down around the entire perimeter of the bezel until there are no gaps between the bezel and the LCD
Module.
Chapter 3
97
Step
LCD Bezel
Size
M2*4 Ni
Quantity
Screw Type
98
Chapter 3
Chapter 3
99
Step
Speakers
Size
M2*3
Quantity
Screw Type
100
Chapter 3
Step
LCD Hinges
Size
M2*4
Quantity
Screw Type
Chapter 3
101
6. Push the left side cables through the slot in the lower cover.
102
Silmore GP50
Honeywell PCM45F-SP
Chapter 3
ShinEtsu 7762
3
1
2
Step
Thermal Module
Size
M2*3
Quantity
Screw Type
Chapter 3
103
104
Chapter 3
(1)
(2)
2. Replace the one (1) screw in the mainboard.
Step
Mainboard
Size
M2*3
Quantity
Screw Type
Chapter 3
105
106
Chapter 3
Step
I/O Board
Size
M2*3
Quantity
Screw Type
Chapter 3
107
Step
Bridge Board
Size
M2*3
Quantity
Screw Type
108
Chapter 3
Chapter 3
109
110
Chapter 3
Chapter 3
111
Step
LED Board
Size
M2*3
Quantity
Screw Type
112
Chapter 3
Chapter 3
113
114
Chapter 3
Chapter 3
115
2. Replace the upper cover ensuring the hinge covers are seated properly.
3. Press down on the top left and right upper cover edges.
116
Chapter 3
5. Press down firmly on the upper cover on the locations shown to ensure the underside latches engage properly.
Chapter 3
117
7. Turn the computer over and press down on the upper cover top edge.
Step
Lower Cover
118
Size
Quantity
Screw Type
Chapter 3
Step
Upper Cover
Chapter 3
Size
M2*8
Quantity
Screw Type
119
ii)
120
ii)
Chapter 3
ii)
Chapter 3
121
Step
3G Module
Size
M2*3
Quantity
Screw Type
3. Replace the two (2) connectors. Yellow cable on the HDD bay side connector, Blue on the right side connector.
122
Chapter 3
Step
WLAN Module
Size
M2*3
Quantity
Screw Type
3. Replace the two connectors. The Black cable on the HDD bay side connector, the White cable on the right side
edge connector.
Chapter 3
123
Step
HDD Module
Size
M3*3
Quantity
Screw Type
124
Chapter 3
Chapter 3
125
1
2
126
Chapter 3
2. Replace the DIMM module cover by first inserting the internal edge (1) and then lowering into place (2) as
shown.
1
2
3. Tighten the three (3) captive screws of the HDD cover and the one (1) captive screw of the DIMM cover.
2
1
Chapter 3
127
128
Chapter 3
Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified)
Go To
Power On Issue
Page 130
No Display Issue
Page 131
LCD Failure
Page 133
Page 133
TouchPad Failure
Page 134
Page 134
Page 136
WLAN Failure
Page 138
Page 139
Page 140
Intermittent Failures
Page 141
Undermined Failures
Page 141
4.
If the Issue is still not resolved, see Online Support Information on page 167.
Chapter 4
129
Power On Issue
If the system doesnt power on, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
Start
OK
Check
AC/Batt only
power on
NG
OK
OK
Check
Power/B
Whether OK
NG
Swap
AC/Battery
Swap Power
SW/B
Swap M/B
130
1.
Check the power cable is properly connected to the computer and the electrical outlet.
2.
Remove any extension cables between the computer and the outlet.
3.
Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.
4.
Disconnect the power and open the casing to check the Thermal Unit (see Thermal Unit Failure on page
139) and fan airways are free of obstructions.
5.
Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.
6.
7.
If the Issue is still not resolved, see Online Support Information on page 167.
Chapter 4
No Display Issue
If the Display doesnt work, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:
START
Replace LCD
panel/cable
No
Replace
M/B
Power On?
No
go to no power
trouble shooting
step
Ext. DDRRAM
module well
connected?
No
Connect
it well
Ext. DDRRAM
module OK?
No
Replace
Ext. DDR RAM
module
No
Connect it well
No POST or Video
If the POST or video doesnt display, perform the following actions one at a time to correct the problem.
1.
Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.
2.
Make sure the computer has power by checking at least one of the following occurs:
Fans start up
Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.
4.
Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see LCD Failure on page 133.
5.
Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.
6.
7.
8.
If the Issue is still not resolved, see Online Support Information on page 167.
Chapter 4
131
2.
If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See Disassembly Process on page 38.
3.
If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See Disassembly Process on page 38.
4.
Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
Disassembly Process on page 38.
5.
b.
If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.
c.
If desktop display resolution is not normal, right-click on the desktop and select
Personalize Display Settings.
d.
e.
6.
7.
8.
9.
The device is properly installed. There are no red Xs or yellow exclamation marks.
If the Issue is still not resolved, see Online Support Information on page 167.
10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
11. If the Issue is still not resolved, see Online Support Information on page 167.
If the computer is more than one year old, replace the CMOS battery.
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power
and data cables between devices.
If the BIOS settings are still lost, replace the cables.
132
4.
If HDD information is missing from the BIOS, the drive may be defective and should be replaced.
5.
6.
If the Issue is still not resolved, see Online Support Information on page 167.
Chapter 4
LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRUs:
Start
OK
Check LCD
module?
NG
Swap
LCD cable
/LCD panel
Swap M/B
START
Keyboard FPC
well connected?
No
Connect
it well
Keyboard OK?
No
Replace
keyboard
Replace M/B
Chapter 4
133
TouchPad Failure
If the TouchPad doesnt work, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
Start
OK
Check M/B
T/P FFC
NG
OK
OK
Check Logic
Upper
NG
Re-assemble
the T/P FFC to
M/B
Swap/Reassemble the
T/P board or
T/P FFC
Swap M/B
OK
Check M/B
SPK cable
NG
OK
OK
Check Logic
Lower
NG
Re-assemble
the SPK cable
to M/B
Swap Logic
lower
Swap M/B
Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
134
Chapter 4
1.
2.
Navigate to Start Control Panel System and Maintenance System Device Manager. Check
the Device Manager to determine that:
3.
Roll back the audio driver to the previous version, if updated recently.
4.
5.
Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.
b.
Click Mixer to verify that other audio applications are set to 50 and not muted.
6.
Navigate to Start Control Panel Hardware and Sound Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).
7.
Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.
8.
9.
Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
Chapter 4
135
Start
OK
Check M/B
Mic cable
NG
OK
OK
Check MIC
wire of LCD
module
NG
Re-assemble
the MIC cable
to M/B
Swap M/B
[
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1.
Check that the microphone is enabled. Navigate to Start Control Panel Hardware and Sound
Sound and select the Recording tab.
2.
Right-click on the Recording tab and select Show Disabled Devices (clear by default).
3.
4.
5.
Select the microphone then click Properties. Select the Levels tab.
6.
7.
8.
136
a.
b.
c.
Select the microphone type from the list and click Next.
d.
If the Issue is still not resolved, see Online Support Information on page 167.
Chapter 4
2.
Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3.
insert the Windows 7 Operating System DVD in the ODD and restart the computer.
b.
When prompted, press any key to start to the operating system DVD.
c.
d.
e.
f.
h.
Startup Repair attempts to locate and resolve issues with the computer.
i.
Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
5.
Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.
6.
Ensure all cables and jumpers on the HDD and ODD are set correctly.
7.
8.
Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
9.
Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see
Windows Help and Support.
10. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
11. Replace the HDD. See Disassembly Process on page 38.
Chapter 4
137
USB Failure
If the USB fails, perform the following actions one at a time to correct the problem. Do not replace a nondefective FRU:
Start
OK
Check IO/B
to M/B
CONN
NG
OK
OK
Re-assemble
the IO/B
CONN to M/B
Swap IO/B
Check IO/B
NG
Swap M/B
Check WL
antenna to WL
card
NG
OK
OK
Check
antenna
NG
OK
OK
Check WL
card
NG
Re-assemble
the antenna to
WL card
Swap The
antenna
Swap the WL
card
Swap M/B
138
Chapter 4
START
Fan power
cable well
connected?
No
Connect it well
Fan OK?
No
Replace fan
CPU
Heat sink well
seated?
No
Seat it well
Replace M/B
2.
If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3.
4.
Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5.
6.
7.
8.
Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
9.
Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10. Roll back the mouse driver to the previous version if updated recently.
11. Remove and reinstall the mouse driver.
12. Check the Device Manager to determine that:
Chapter 4
The device is properly installed. There are no red Xs or yellow exclamation marks.
13. If the Issue is still not resolved, see Online Support Information on page 167.
Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or
Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective
FRUs:
140
1.
2.
3.
Chapter 4
Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1.
Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2.
3.
If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See Power On
Issue on page 130.):
1.
2.
Visually check them for damage. If any problems are found, replace the FRU.
3.
Non-Acer devices
Battery pack
DIMM
PC Cards
4.
5.
6.
If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7.
If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
Chapter 4
System board
LCD assembly
141
Post Codes
These tables describe the POST codes and descriptions during the POST.
Post Code Range
Phase
SEC
0x01 - 0x0F
PEI
0x70 - 0x9F
DXE
0x40 - 0x6F
BDS
0x10 - 0x3F
SMM
0xA0 - 0xBF
S3
0xC0 - 0xCF
ASL
0x51 0x55
0xE1 0xE4
PostBDS
0xF9 0xFE
InsydeH2ODDT
Reserve
0xD0 0xD7
OEM Reserve
0xE8 0xEB
Reserved
0xD8 0xE0
0xE5 0xE7
0xEC 0xF8
Phase
Post
Code
Description
SEC_SYSTEM_POWER_ON
SEC
SEC_BEFORE_MICROCODE_PATCH
SEC
SEC_AFTER_MICROCODE_PATCH
SEC
SEC_ACCESS_CSR
SEC
SEC_GENERIC_MSRINIT
SEC
SEC_CPU_SPEEDCFG
SEC
SEC_SETUP_CAR_OK
SEC
SEC_FORCE_MAX_RATIO
SEC
SEC_GO_TO_SECSTARTUP
SEC
SEC_GO_TO_PEICORE
SEC
0A
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
142
Chapter 4
Phase
Post
Code
PEI_SIO_INIT
PEI
70
PEI_CPU_REG_INIT
PEI
71
PEI_CPU_AP_INIT
PEI
72
PEI_CPU_HT_RESET
PEI
73
HyperTransport Initialization
PEI_PCIE_MMIO_INIT
PEI
74
Description
PEI_NB_REG_INIT
PEI
75
PEI_SB_REG_INIT
PEI
76
PEI_PCIE_TRAINING
PEI
77
PCIE Training
PEI_TPM_INIT
PEI
78
TPM Initialization
PEI_SMBUS_INIT
PEI
79
PEI_PROGRAM_CLOCK_GEN
PEI
7A
PEI_IGD_EARLY_INITIAL
PEI
7B
PEI_HECI_INIT
PEI
7C
HECI Initialization
PEI_WATCHDOG_INIT
PEI
7D
PEI_MEMORY_INIT
PEI
7E
PEI_MEMORY_INIT_FOR_CRISIS
PEI
7F
PEI_MEMORY_INSTALL
PEI
80
PEI_TXTPEI
PEI
81
PEI_SWITCH_STACK
PEI
82
PEI_MEMORY_CALLBACK
PEI
83
PEI_ENTER_RECOVERY_MODE
PEI
84
PEI_RECOVERY_MEDIA_FOUND
PEI
85
PEI_RECOVERY_MEDIA_NOT_FOUND
PEI
86
PEI_RECOVERY_LOAD_FILE_DONE
PEI
87
PEI_RECOVERY_START_FLASH
PEI
88
PEI_ENTER_DXEIPL
PEI
89
PEI_FINDING_DXE_CORE
PEI
8A
PEI_GO_TO_DXE_CORE
PEI
8B
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
Chapter 4
143
Phase
PostCode
Description
DXE_TCGDXE
DXE
40
DXE_SB_SPI_INIT
DXE
41
DXE_CF9_RESET
DXE
42
DXE_SB_SERIAL_GPIO_INIT
DXE
43
DXE_SMMACCESS
DXE
44
DXE_NB_INIT
DXE
45
DXE_SIO_INIT
DXE
46
DXE_LEGACY_REGION
DXE
47
DXE_SB_INIT
DXE
48
DXE_IDENTIFY_FLASH_DEVICE
DXE
49
DXE_FTW_INIT
DXE
4A
DXE_VARIABLE_INIT
DXE
4B
DXE_VARIABLE_INIT_FAIL
DXE
4C
DXE_MTC_INIT
DXE
4D
MTC Initial
DXE_CPU_INIT
DXE
4E
DXE_MP_CPU_INIT
DXE
4F
Multi-processor MiddleInitialization
DXE_SMBUS_INIT
DXE
50
DXE_SMART_TIMER_INIT
DXE
51
8259 Initialization
DXE_PCRTC_INIT
DXE
52
RTC Initialization
DXE_SATA_INIT
DXE
53
DXE_SMM_CONTROLER_INIT
DXE
54
DXE_LEGACY_INTERRUPT
DXE
55
DXE_RELOCATE_SMBASE
DXE
56
DXE_FIRST_SMI
DXE
57
SMI test
DXE_VTD_INIT
DXE
58
VTD Initial
DXE_BEFORE_CSM16_INIT
DXE
59
DXE_AFTER_CSM16_INIT
DXE
5A
DXE_LOAD_ACPI_TABLE
DXE
5B
DXE_SB_DISPATCH
DXE
5C
DXE_SB_IOTRAP_INIT
DXE
5D
DXE_SUBCLASS_DRIVER
DXE
5E
DXE_PPM_INIT
DXE
5F
PPM Initialization
DXE_HECIDRV_INIT
DXE
60
HECIDRV Initialization
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
144
Chapter 4
Phase
Post
Code
BDS_ENTER_BDS
BDS
10
Description
BDS_INSTALL_HOTKEY
BDS
11
BDS_ASF_INIT
BDS
12
ASF Initialization
BDS_PCI_ENUMERATION_START
BDS
13
PCI enumeration
BDS_BEFORE_PCIIO_INSTALL
BDS
14
BDS_PCI_ENUMERATION_END
BDS
15
BDS_CONNECT_CONSOLE_IN
BDS
16
BDS_CONNECT_CONSOLE_OUT
BDS
17
BDS_CONNECT_STD_ERR
BDS
18
BDS_CONNECT_USB_HC
BDS
19
BDS_CONNECT_USB_BUS
BDS
1A
BDS_CONNECT_USB_DEVICE
BDS
1B
BDS_NO_CONSOLE_ACTION
BDS
1C
BDS_DISPLAY_LOGO_SYSTEM_INFO
BDS
1D
BDS_START_IDE_CONTROLLER
BDS
1E
BDS_START_SATA_CONTROLLER
BDS
1F
BDS_START_ISA_ACPI_CONTROLLER
BDS
20
BDS_START_ISA_BUS
BDS
21
BDS_START_ISA_FDD
BDS
22
BDS_START_ISA_SEIRAL
BDS
23
BDS_START_IDE_BUS
BDS
24
BDS_START_AHCI_BUS
BDS
25
BDS_CONNECT_LEGACY_ROM
BDS
26
BDS_ENUMERATE_ALL_BOOT_OPTION
BDS
27
BDS_END_OF_BOOT_SELECTION
BDS
28
BDS_ENTER_SETUP
BDS
29
BDS_ENTER_BOOT_MANAGER
BDS
2A
BDS_BOOT_DEVICE_SELECT
BDS
2B
BDS_EFI64_SHADOW_ALL_LEGACY_RO
M
BDS
2C
BDS_ACPI_S3SAVE
BDS
2D
BDS_READY_TO_BOOT_EVENT
BDS
2E
BDS_GO_LEGACY_BOOT
BDS
2F
BDS_GO_UEFI_BOOT
BDS
30
BDS_LEGACY16_PREPARE_TO_BOOT
BDS
31
BDS_EXIT_BOOT_SERVICES
BDS
32
BDS_LEGACY_BOOT_EVENT
BDS
33
BDS_ENTER_LEGACY_16_BOOT
BDS
34
BDS_RECOVERY_START_FLASH
BDS
35
Chapter 4
145
NOTE: The color bar items indicate 3rd party related functions that are platorm dependent.
Post
Code
Phase
Description
POST_BDS_NO_BOOT_DEVICE
POST
_BDS
F9
No Boot Device
POST_BDS_START_IMAGE
POST
_BDS
FB
POST_BDS_ENTER_INT19
POST
_BDS
FD
POST_BDS_JUMP_BOOT_SECTOR
POST
_BDS
FE
Phase
Description
POST_BDS_NO_BOOT_DEVICE
POST
_BDS
F9
No Boot Device
POST_BDS_START_IMAGE
POST
_BDS
FB
POST_BDS_ENTER_INT19
POST
_BDS
FD
POST_BDS_JUMP_BOOT_SECTOR
POST
_BDS
FE
Post
Code
ASL_ENTER_S1
ASL
51
Prepare to enter S1
ASL_ENTER_S3
ASL
53
Prepare to enter S3
ASL_ENTER_S4
ASL
54
Prepare to enter S4
ASL_ENTER_S5
ASL
55
Prepare to enter S5
ASL_WAKEUP_S1
ASL
E1
ASL_WAKEUP_S3
ASL
E3
ASL_WAKEUP_S4
ASL
E4
Description
146
Phase
Post
Code
SMM_IDENTIFY_FLASH_DEVICE
SMM
0xA0
SMM_SMM_PLATFORM_INIT
SMM
0xA2
SMM_ACPI_ENABLE_START
SMM
0xA6
SMM_ACPI_ENABLE_END
SMM
0xA7
SMM_S1_SLEEP_CALLBACK
SMM
0xA1
Enter S1
SMM_S3_SLEEP_CALLBACK
SMM
0xA3
Enter S3
Description
Chapter 4
Phase
Post
Code
SMM_S4_SLEEP_CALLBACK
SMM
0xA4
Enter S4
SMM_S5_SLEEP_CALLBACK
SMM
0xA5
Enter S5
SMM_ACPI_DISABLE_START
SMM
0xA8
SMM_ACPI_DISABLE_END
SMM
0xA9
Description
PostCode
Description
0x0D
0xD0
0xD1
InsydeH2ODDT Ready
0xD2
0xD3
0xD4
0xD5
0xD6
0xD7
Chapter 4
147
148
Chapter 4
Chapter 5
ITEM
Chapter 5
DESCRIPTION
SW1
LED1
PJP1
AC-IN Jack
JP3
SIM Connector
JLVDS1
LCD Connector
JP18
LED/B Connector
JP23
JKB1
JP11
T/P Connector
JP2
Bridge/B Connector
JBT1
B/T connector
149
Bottom View
ITEM
150
DESCRIPTION
PJP2
Battery Connector
JCRT1
CRT Connector
JUSB1
USB Connector
JUSB2
USB Connector
JHDD1
HDD Connector
JDIM1
WWAN Connector
JP12
FAN Connector
JDIM1
RAM Connector
Chapter 5
Description
Clear CMOS Jumper
Chapter 5
151
152
Chapter 5
Chapter 6
Exploded Diagrams
Main Assembly
No.
Description
Acer P/N
No.
Description
Acer P/N
LCD Assembly
No.
Chapter 6
Description
Acer P/N
No.
Description
Acer P/N
153
FRU List
CATEGORY
Acer Description
AcerPN
BOARD
BLUE TOOTH 2.1
BH.21100.004
55.WH202.001
BRIDGE BOARD
55.WH202.002
BUTTON BOARD
55.WH202.003
LED BOARD
55.WH202.004
POWER BOARD
55.WH202.005
FUNCTION BOARD
55.WH202.006
NI.23600.046
NI.23600.047
NI.23600.053
HUAWEI EM770W
LC.21300.008
TBD
QUALCOMM GOBI2000-VERIZON
LC.21300.032
LA.20500.003
LA.23700.001
CABLE
154
Chapter 6
CATEGORY
Chapter 6
Acer Description
AcerPN
50.WH202.001
DC-IN CABLE
50.WH202.002
27.TAVV5.001
27.TAVV5.002
27.TAVV5.003
27.TAVV5.004
27.TAVV5.005
27.TAVV5.006
27.TAVV5.007
27.TAVV5.008
27.TAVV5.009
27.TAVV5.010
27.TAVV5.011
27.TAVV5.012
27.TAVV5.013
27.TAVV5.014
27.APV02.001
AC CLIP US
27.WH202.001
AC CLIP EU
27.WH202.002
AC CLIP AUSTRALIA
27.WH202.003
AC CLIP UK
27.WH202.004
AC CLIP ARGETINA
27.WH202.005
AC CLIP CHINA
27.WH202.006
AC CLIP BRAZIL
27.WH202.007
AC CLIP S-AFRICA
27.WH202.008
AC CLIP KOREA
27.WH202.009
ANTENNA WLAN-MAIN
50.WH202.003
ANTENNA WLAN-AUX
50.WH202.004
155
CATEGORY
Acer Description
AcerPN
LCD CABLE
50.WH202.005
ANTENNA 3G-MAIN
50.WH302.001
ANTENNA 3G-AUX
50.WH302.002
CASE/COVER/BRACKET ASSEMBLY
UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR SILVER - GTW
60.WH402.001
UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR BLACK SILVER - GTW
60.WH202.002
UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR SILVER - GTW
60.WH402.002
UPPER CASE ASSY FOR W/BT, INCL. TP/TP MYLAR BLACK SILVER - PB
60.BGL02.001
60.BGN02.001
UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR BLACK SILVER - PB
60.BGL02.002
UPPER CASE ASSY FOR W/O BT, INCL. TP/TP MYLAR SILVER - PB
60.BGN02.002
60.WH202.003
60.WH402.003
60.WH202.004
60.WH402.004
HDD DOOR-BLACK
42.WH202.001
HDD DOOR-WHITE
42.WH402.001
RAM DOOR-BLACK
42.WH202.002
RAM DOOR-WHITE
42.WH402.002
156
Chapter 6
CATEGORY
Acer Description
AcerPN
HDD HOUSING
33.WH202.001
60.WH202.005
LCD COVER-BLACK PB
60.BGL02.003
60.WH402.005
LCD COVER-WHITE PB
60.BGN02.003
LCD BEZEL-BLACK
60.WH202.006
LCD BEZEL-WHITE
60.WH402.006
33.WH202.002
CAMERA 0.3M
57.WH202.001
60.WH202.007
CAMERA
HEATSINK
Chapter 6
157
CATEGORY
Acer Description
AcerPN
KEYBOARD
158
KB.I100G.026
KB.I100G.002
KB.I100G.006
KB.I100G.018
KB.I100G.027
KB.I100G.023
KB.I100G.025
KB.I100G.010
KB.I100G.022
KB.I100G.003
KB.I100G.007
KB.I100G.013
KB.I100G.009
KB.I100G.012
KB.I100G.016
KB.I100G.017
KB.I100G.020
KB.I100G.028
KB.I100G.024
KB.I100G.021
KB.I100G.008
KB.I100G.015
KB.I100G.019
KB.I100G.005
Chapter 6
CATEGORY
Chapter 6
Acer Description
AcerPN
KB.I100G.004
KB.I100G.014
KB.I100G.055
KB.I100G.039
KB.I100G.030
KB.I100G.034
KB.I100G.047
KB.I100G.056
KB.I100G.052
KB.I100G.054
KB.I100G.038
KB.I100G.051
KB.I100G.031
KB.I100G.035
KB.I100G.041
KB.I100G.037
KB.I100G.040
KB.I100G.045
KB.I100G.046
KB.I100G.049
KB.I100G.057
KB.I100G.053
KB.I100G.050
KB.I100G.036
KB.I100G.044
159
CATEGORY
Acer Description
AcerPN
KB.I100G.048
KB.I100G.033
KB.I100G.032
KB.I100G.042
6M.WH202.001
6M.WH202.002
6M.BGL02.002
6M.WH402.001
6M.WH402.002
6M.BGN02.001
6M.WH602.001
6M.WH602.002
6M.BGM02.001
6M.WH302.001
6M.WH502.001
6M.WH502.002
6M.BGR02.001
6M.BGR02.002
LT21 LF N450/NM10/3G
MB.BGL02.001
DOT S2 LF N450/NM10/3G
MB.BGP02.001
47.WH202.001
47.WH202.002
LCD
Mainboard
MISCELLANEOUS
SPEAKER
160
Chapter 6
CATEGORY
Acer Description
AcerPN
23.WH302.001
Screw List
CATEGORY
Acer Description
AcerPN
SCREW
Chapter 6
161
Appendix A
Acer
Part No
DOTS221G25n
LU.BGL
0D.002
DOTS221G16n
LU.BGL
0B.002
DOTS221G16n
LU.BGL
0B.001
DOTS221G25n
LU.BGL
0D.001
DOTS221G16n
LU.BGN
0D.001
HDD 1(GB)
N250GB5.4KS
N160GB5.4KS
N160GB5.4KS
N250GB5.4KS
N160GB5.4KS
Appendix A
Description
CPU
LCD
DOTS2-21G25n SNW7ST32DTDE1
UMACkk 1*1G/250/BT/6L2.2/5R/
CBSD_bgn_0.3D_BAG_GEk_DE41
DOT_S2.GE/120
DOTS2-21G16n AOXPHDTFR1
UMACkk 1*1G/160/6L2.2/5R/
CB_bgn_0.3D_GEk_FR51
DOT_S2.FR/002
DOTS2-21G16n AOXPHDTFR1
UMACkk 1*1G/160/3L2.2/5R/
CB_bgn_0.3D_GEk_FR51
DOT_S2.FR/001
DOTS2-21G25n SNW7ST32DTFR1
UMACkk 1*1G/250/6L2.2/5R/
CB_bgn_0.3D_GEk_FR51
DOT_S2.FR/003
DOTS2-21G16n SNW7ST32DTPT1
UMACww 1*1G/160/6L2.2/5R/
CB_bgn_0.3D_BAG_XSync_GEw_P
T41 DOT_S2/W.PT/001
ATMN
450B
NLED10.
1WSVGA
G
ATMN
450B
NLED10.
1WSVGA
G
ATMN
450B
NLED10.
1WSVGA
G
ATMN
450B
NLED10.
1WSVGA
G
ATMN
450B
NLED10.
1WSVGA
G
Wireless LAN1
3rd WiFi 1x2 BGN
3rd WiFi 1x2 BGN
3rd WiFi 1x2 BGN
3rd WiFi 1x2 BGN
3rd WiFi 1x2 BGN
Bluetooth
BT 2.1
N
N
N
N
Battery
6CELL2.2
6CELL2.2
3CELL2.2
6CELL2.2
6CELL2.2
162
Appendix B
Type
Description
3G
UNDP-1
3G UNDP-1
Huawei
EM770W
Huawei EM770W
Qualcomm
Gobi2000-Verizon
Qualcomm Gobi2000-Verizon
Black IMR
Black IMR
Red IMR
Red IMR
White IMR
White IMR
USB Bridge
Dongle
Gateway
Gateway 10inch
Bag Black
PackardBell
PackardBell
10inch Bag Black
40W
ALC272X
Mirror w/Camera
Mirror w/Camera
PANASONIC
3CELL2.2
PANASONIC
6CELL2.2
SANYO
3CELL2.2
SANYO
3CELL2.2
SANYO
6CELL2.2
SANYO
6CELL2.8
SANYO
6CELL2.2
A cover
Accessory
Adapter
DELTA
Audio Codec
Realtek
B cover
Battery
Appendix B
163
BRAND
Type
Description
SIMPLO
3CELL2.2
SIMPLO
3CELL2.2
SIMPLO
3CELL2.2
SIMPLO
3CELL2.2
SIMPLO
6CELL2.2
SIMPLO
6CELL2.8
SIMPLO
6CELL2.2
SIMPLO
6CELL2.2
SIMPLO
6CELL2.8
SIMPLO
6CELL2.2
SIMPLO
6CELL2.8
SONY
3CELL2.2
SONY
6CELL2.2
BT 2.1
Chicony
0.3M LDV
Chicony
0.3M LDV
Liteon
0.3M LDV
Suyin
0.3M LDV
Suyin
0.3M LDV
5 in 1-Build in
ATMN450B
HGST
N160GB5.4KS
HGST
N250GB5.4KS
SEAGATE
N160GB5.4KS
SEAGATE
N250GB5.4KS
Bluetooth
Foxconn
Camera
Card Reader
CPU
INTEL
HDD
164
Appendix B
BRAND
Type
Description
TOSHIBA
N160GB5.4KS
TOSHIBA
N250GB5.4KS
WD
N160GB5.4KS
WD
N250GB5.4KS
GP-0T
AR8132L
Atheros AR8132L
AUO
NLED10.1WSVG
AG
CMO
NLED10.1WSVG
AG
INNOLUX
NLED10.1WSVG
AG
LPL
NLED10.1WSVG
AG
SAMSUNG
NLED10.1WSVG
AG
ELPIDA
SO1GBII8
HYNIX
SO1GBII8
MICRON
SO1GBII8
NANYA
SO1GBII8
SAMSUNG
SO1GBII8
NM10
NIS
UMA
UMA (Intel)
PIFA
PIFA
Foxconn
Foxconn
3rd WiFi BG
Foxconn
3rd WiFi BG
Keyboard
GATEWAY
LAN
Atheros
LCD
MEM
NB Chipset
INTEL
Software
VGA Chip
None
WiFi Antenna
WNC
Wireless LAN
Appendix B
165
166
Appendix B
Appendix C
User's manuals
Training materials
Bios updates
Software utilities
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technical material.
Also contained on this website are:
An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C
167
168
Appendix C
Index
A
35
Antennas
Removing
98
Features 1
Flash Utility
Removing 95
Replacing 103
Removing 46
Replacing 131
BIOS
161
vendor 17
Version 17
2735
Replacing
Boot 33
Exit 34
Navigating 27
Onboard Device Configuration 31
Power 33
Save and Exit 34
Security 30
System Security 34
127
HDD1
Removing 54
Replacing 127
HDD2
Removing 56
Replacing 127
HDTV Switch Failure
Board Layout
Top View
35
FPC Cable
Battery Pack
BIOS Utility
45
Hot Keys
155
149
13
Indicators 11
Camera Module
Removing 92
Replacing 105
Common Problems
140
Internal Speaker Failure 138
Internal Microphone Failure
134
CPU
Removing 89
Replacing 108
CPU Fan
155
Removing 87
Replacing 109
Keyboard
Removing 63
Replacing 123
DIMM Modules
Removing 51
Replacing 128
Display 4
LCD Bezel
E
EasyTouch Failure
148
Removing 91
Replacing 106
169
LCD Brackets
Removing 95
Replacing 103
LCD Failure
135
No Display Issue
137
LCD Module
ODD Failure
Removing 65
Replacing 120
Removing 49
Replacing 129
90
142
ODD Module
100
LCD Panel
Removing 93
Replacing 103
Panel
LED Board
Bottom
left 5
Removing 76
Replacing 115
PC Card
Lower Covers
11
Power Board
Removing 48
Replacing 129
Removing 94
Replacing 100
Power On Failure
134
Primary HDD
Main Module Reassembly Procedure
108
Removing 54
Replacing 127
58
Mainboard
Removing 84
Replacing 111
RJ-11 Jack
Removing 85
Replacing 110
Media Board
Removing 62
Replacing 124
Media Board FFC
Removing 75
Replacing 115
Memory Check
134
MIC Board
Replacing
100
Microphone Module
97
Model Definition 176
Removing
Modem Board
Removing 80
Replacing 113
Modem Cable
Removing 85
Replacing 110
Modem Failure
170
145
RTC Battery
Removing
79
S
SD Dummy Card
Removing 47
Replacing 131
Secondary HDD
Removing 56
Replacing 127
Speaker Module
Removing 77
Replacing 114
Switch Cover
Removing 59
Replacing 125
System
Block Diagram
189
T
Test Compatible Components
Thermal Grease
183
108
Thermal Module
Removing 88
Replacing 108
Thermal Unit Failure
148
TouchPad Bracket
Removing 74
Replacing 116
TouchPad Failure
138
Troubleshooting
Built-in KB Failure 137
EasyTouch Buttons 148
HDTV Switch 149
Internal Microphone 140
Internal Speakers 138
LCD Failure 137
Modem 145
No Display 135
ODD 142
Other Failures 149
Power On 134
Thermal Unit 148
TouchPad 138
WLAN 146
U
Undetermined Problems
150
Upper Cover
Removing 70
Replacing 116
USB Board
Removing 82
Replacing 112
utility
BIOS
2735
W
Windows 2000 Environment Test 184
Wireless Function Failure
146
WLAN Module
Removing 52
Replacing 128
171
172