VERTEX SBC

Job Description Form

Division/Departmen
t

Customer Service

Location

Full-Time(Office) / Part-time (Online office, home-based)

Job Title

Account Manager / Customer Care

Level/Grade

Type of position:

High school or College

diploma

Hours:

Compensation:

Full-time

9am-5pm;

MON-FRI

$ 3,000/month

Part-time

5hr/day - flextime
FRI

MON-

$ 2,000/month

No special education
required
Contractor /

flextime

+ 5% from transaction
MON-FRI

$ 19/hr

Commissioned
Employee
Intern/Student

Note: Every candidate will get a paid probation! Term 10 days.

$1200 for 10 days of probation.
Today we seek for employees for our company to improve the quality of service and to speed up the processing of orders.
It is not important where did you work before or where are you working now, but if you have combination possibility, you
are sociable, responsible and self-exacting, you have a magnificent opportunity to become our employee and to receive
high income. Today we make special demands to our employees as you are the persons who represent image of the
company.

GENERAL DESCRIPTION
You must be able to provide exceptional customer service, providing solution based client reviews to open up new
leads and increase market share amongst existing clients.

Data Entry and admin work

Process Client Orders

Sign and set up new clients with trading accounts

Development and implementation of joint business plans and customer strategy

Management of promotional engineering and trade investment

Taking the lead on progressive and modern customer and category development
* All customers pass the verification control; Our security department also considers an every applicant's criminal history
and other public records.
* All communication will go with Supervisor / Manager. All questions, you can ask your Supervisor / Manager.

WORK REQUIREMENTS
1.
2.
3.
4.
5.

Team work
Basic knowledge of MS Office
Accuracy
Problem solving skills
Top notch communication and writing skills

ADDITIONAL REQUIREMENTS
1. An absolute must have at least a twice a day access to the internet for communication with managers and the use of
the online office
2. Must have a cellular phone for urgent tasks