Select Historical Monthly Reporting

2/28/2015
Same store sales % change:
Furniture and mattress
Home appliance
Consumer electronic 1

(5.7%)
0.8%

3/31/2015
(9.9%)
0.0%

4/30/2015
0.0%
1.6%

5/31/2015
6.3%
10.9%

As of and for the month ended

6/30/2015
5.9%
9.8%

(5.5%)
0.8%

(7.6%)

(4.7%)

5.9%

(3.3%)

(11.4%)

(2.6%)

Home office 1

(14.4%)

(16.2%)

(16.0%)

(11.7%)

(11.3%)

(15.5%)

Other 2
Product sales
Repair service agreement commissions
Total

(29.7%)
(6.4%)
(1.0%)
(5.8%)

(32.5%)
(7.4%)
(2.6%)
(6.8%)

(22.0%)
(0.7%)
8.6%
0.3%

(3.6%)
3.1%
10.7%
4.0%

(13.9%)
0.3%
7.2%
1.1%

(28.1%)
(5.0%)
1.3%
(4.3%)

Greater than 60 day delinquency rate

Customer portfolio balance (in millions)

9.2%
$1,356

8.7%
$1,365

8.4%
$1,382

8.5%
$1,406

8.9%
$1,428

8.4%
$1,382

2/28/2014
Same store sales % change:
Furniture and mattress
Home appliance
Consumer electronic
Home office

3/31/2014

4/30/2014

5/31/2014

Fiscal Year

Fiscal Quarters Ended

4/30/2015

As of and for the month ended

6/30/2014 7/31/2014 8/31/2014
9/30/2014

10/31/2014

11/30/2014

12/31/2014

1/31/2015

4/30/2014

Fiscal Quarters Ended

7/31/2014 10/31/2014

1/31/2015

Fiscal Year
2015

28.3%
17.6%
0.7%
27.2%

35.3%
22.2%
7.2%
23.0%

35.8%
21.3%
1.0%
18.4%

31.5%
18.3%
9.8%
23.8%

33.9%
14.4%
12.8%
13.8%

26.0%
25.4%
1.1%
6.0%

10.7%
14.0%
(3.2%)
1.9%

3.6%
11.5%
(8.9%)
(13.1%)

6.7%
2.8%
(6.8%)
(23.4%)

1.9%
5.0%
9.2%
(24.5%)

3.8%
7.5%
7.5%
(26.4%)

8.9%
6.9%
7.7%
(8.0%)

33.2%
20.5%
3.0%
22.9%

30.3%
19.4%
7.8%
14.2%

7.0%
9.5%
(6.4%)
(11.1%)

4.7%
6.6%
8.2%
(21.9%)

22.5%
14.8%
5.2%
(3.0%)

Other 1
Product sales
Repair service agreement commissions
Total

(9.8%)
14.4%
19.0%
14.9%

(48.4%)
17.7%
21.2%
18.1%

(60.5%)
13.4%
9.2%
12.9%

(70.1%)
13.1%
15.8%
13.4%

(69.8%)
11.3%
10.3%
11.2%

(57.6%)
11.1%
8.3%
10.7%

(38.6%)
3.5%
1.4%
3.3%

(19.4%)
(1.3%)
(6.4%)
(2.0%)

(25.5%)
(3.4%)
(11.4%)
(4.4%)

(19.4%)
1.0%
(2.9%)
0.5%

(24.2%)
(0.1%)
(3.9%)
(0.5%)

(11.5%)
4.8%
5.0%
4.9%

(44.3%)
15.4%
16.7%
15.6%

(66.5%)
11.8%
11.4%
11.7%

(29.9%)
(0.4%)
(5.5%)
(1.0%)

(19.4%)
1.7%
(1.2%)
1.3%

(50.5%)
8.3%
5.9%
8.0%

Greater than 60 day delinquency rate

Customer portfolio balance (in millions)

8.7%
$1,068

8.2%
$1,086

8.0%
$1,104

7.8%
$1,124

8.2%
$1,145

8.7%
$1,179

9.2%
$1,212

9.7%
$1,239

10.0%
$1,254

10.0%
$1,307

9.7%
$1,361

9.7%
$1,366

8.0%
$1,104

8.7%
$1,179

10.0%
$1,254

9.7%
$1,366

9.7%
$1,366

2/28/2013
Same store sales % change:
Furniture and mattress
Home appliance
Consumer electronic
Home office
Other 1
Product sales
Repair service agreement commissions
Total
Greater than 60 day delinquency rate
Customer portfolio balance (in millions)

3/31/2013

4/30/2013

5/31/2013

As of and for the month ended

6/30/2013 7/31/2013 8/31/2013
9/30/2013

10/31/2013

11/30/2013

12/31/2013

1/31/2014

4/30/2013

Fiscal Quarters Ended

7/31/2013 10/31/2013

1/31/2014

Fiscal Year
2014

48.4%
12.4%
(7.4%)
22.1%

56.9%
8.4%
1.1%
35.7%

46.8%
14.0%
5.9%
47.1%

45.5%
15.6%
5.3%
13.6%

19.8%
14.5%
8.8%
15.3%

35.7%
10.4%
11.0%
27.5%

59.6%
16.0%
20.1%
53.5%

51.8%
20.7%
27.6%
47.3%

54.2%
32.0%
30.2%
72.3%

62.9%
26.6%
11.5%
50.3%

67.7%
36.1%
16.6%
53.6%

46.1%
25.5%
10.6%
55.2%

50.9%
11.5%
(0.8%)
34.2%

33.7%
13.3%
8.2%
18.9%

55.1%
22.4%
25.8%
56.6%

59.7%
29.5%
13.2%
53.0%

51.0%
19.4%
11.9%
42.4%

(18.6%)
11.5%
29.4%
13.2%

(24.0%)
14.9%
23.6%
15.8%

(3.7%)
19.4%
31.7%
20.6%

26.1%
18.6%
26.8%
19.5%

35.9%
15.5%
27.0%
16.7%

4.8%
17.1%
35.7%
19.0%

(16.8%)
29.2%
52.4%
31.7%

(9.7%)
30.3%
50.9%
32.4%

(0.4%)
39.3%
63.4%
41.9%

14.3%
29.8%
46.5%
31.6%

33.0%
36.9%
51.3%
38.5%

27.2%
27.1%
36.7%
28.2%

(15.3%)
15.2%
28.0%
16.5%

21.6%
17.6%
29.8%
18.4%

(10.8%)
32.7%
55.4%
35.1%

25.2%
31.9%
37.0%
33.4%

3.2%
24.8%
33.2%
26.5%

7.0%
$742

6.5%
$755

6.7%
$773

7.0%
$795

7.6%
$815

8.2%
$843

8.7%
$878

8.5%
$914

8.5%
$945

8.5%
$982

8.5%
$1,051

8.8%
$1,068

6.7%
$773

8.2%
$843

8.5%
$945

8.8%
$1,068

8.8%
$1,068

1 - During fiscal year 2016 we are exiting the sales of video game products, certain tablets, and digital cameras, which have lower
gross margins when compared to our other product offerings. Video game products and cameras are part of Consumer Electronics,
while tablets are included in Home Office.
2 - Other category includes lawn equipment, general accessories, delivery and installation revenues. Lawn equipment sales
discontinued at end of fiscal year 2014.