NAME --------------------------------------------------------------------------AGE ----------- Nationality ----------------------- Income --------------Contact number -------------------------------Address-----------------------------------------------------------------------------

Q1) Occupation
a) Businessman [ ]

b) Professional [ ]

c) Students [ ]

d) House wife [ ]

Q.2) Do u have Insurance?

a)Yes[ ]

b) No[ ]

Q.3) Awareness of General Insurance Companies:1 a)Print media[ ]

c) Agents [ ]

b)Electronic media [ ]
d) Others [ ]

Q.4) what is the main purpose to buy insurance policies?

a) Tax [ ]
1 b) Saving [ ]
2 c) Protection [ ]
3 d) Pension [ ]
4 e) Investment [ ]

Q.5) what do you look in an insurance policy before buying it?

a) Goodwill of the company [ ]
1 b) Range of products [ ]
2 c) Features of the product [ ]
3 d) Services offered by company [ ]
4 f) Returns of the bonds[ ]
Q.6) Do you purchase an insurance police under someone else influence?
a) yes [ ]

b) No[ ]

Q.7) I prefer to do need analysis before buying an insurance police:a) Yes [ ]

b) No [ ]

Q.8) Which Insurance plan you prefer to buys?

a) health insurance plan [ ]

b) personal accident plans [ ]

c) motor insurance [ ]

d) travel plan [ ]

e) home insurance

Q.9) what do you expect from general insurance companies?

a) Innovative Products [ ]

b) Attractive Riders [ ]

c) Reasonable Premium [ ]

d) Better Customer service [ ]

e) High Risk Coverage [ ]

Q.10) Are you satisfied with previous insurance plan you bought ?
A) Customer who do need analysis:_
1 a) yes [ ]

b) no [ ]

2
3 c) cant say [ ]

B) Customer who do not did need analysis:

4 a) yes [ ]
5
6 c) cant say [ ]

b) no [ ]