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Shannon Lia Gray

250 Epps Bridge Parkway, Apartment 332, Athens, Georgia 30606


(912) 429-8730 slgray92@gmail.com

EDUCATION
The University of Georgia, GPA 3.2 / 4.00

Expected Graduation Date: December

2015
Bachelor of Science in Family and Consumer Sciences, Human Development and Family Science

WORK EXPERIENCE & INTERNSHIPS


Merchandise Hostess, The Walt Disney Company, Orlando, Florida

January 2013-Present

Completed 16-week Disney College Program as a Cast Member in Magic Kingdom at Walt Disney World (JanuaryMay); transitioned to seasonal Cast Member in June 2013
ServeasGuestServiceFanaticbybeingcourteoustoGuestsandCastMembersandensuringtheirsafety
EnsureGuestsatisfactionandfinancialsuccesswithanemphasisonGuestservice,financialobjectives,inventory
control,andproductreplacement,whennecessary
Stockandorganizeamplestoremerchandisetoenhanceproductpresentationandsales
CreateavarietyofsnacksandtreatsinBigTopSouvenirswhileadheringtoDisneysfoodpreparationandsafety
regulations
WorktoinspirefellowCastMembersfromdifferentcultures,backgrounds,andstylestoexceedGuestexpectationsin
ourdaytodayoperations

Event Planning Intern, UGA College of Family & Consumer Sciences, Athens, GA

August 2015-Present

Collaboratewithstafftoplanasuccessfulleadershipretreatforcollegealumniandfaculty,includingthecoordination
ofcatering,decorations,andteambuildingactivities
Createrunofshowagendastocoordinatespeakers,activities,andpresentationsforallevents
Publicizefirstyearandtransferstudenteventsacrosscampusviasocialmedia
Recruitpotentialfirstyearstudentsthroughwelcomeeventsdesignedtoinformprospectivestudentsandfamilies
TeamMember, Chick-fil-A, Athens, Georgia
September 2014-Present
Processmultipleguestsordersusingacomputerizedcashsystem

Ensuremealsarepreparedproperlyandaccordingtofoodsafetyregulationsanddeliveredtoguestsquicklyand
efficiently
Maintainadequatestockandconductregularcleaningoftheinteriorandexterioroftherestaurantandrestrooms
ProvideSecondMileServiceforguestsdininginoroutoftherestauranttodeliverexcellenceinservice,safety,
courtesy,andefficiency
Positively communicate and interface with guests to ensure customer satisfaction, including making product
replacementswhennecessary

Sales Associate, LifeWay Christian Store, Athens, Georgia

October 2013-August 2014

Processed multiple transactions while obtaining customer capture and offering special promotional items
Provided information about store merchandise and answered customers questions
Maintained a clean and organized storefront and back stock at all times

LEADERSHIP AND INVOLVEMENT


Treasurer, Sigma Alpha Omega Sorority

Volunteer, Coastal Community Christian Church, Richmond Hill, Georgia

January 2014-December 2014

Createdandmaintainedanannualbudgetof$65,000,includingthebudgetsof12committees
Receivedandrecordedallmoneyearnedbythesororityanddisbursedcharitabledonationstothecommunity
Reconciledbankandfinancialstatementsforcheckingandsavingsaccounts
Accountablefordecisionmakingthatledtoasuccessfulandthrivingsororitychapter
Researchedandrecommendedtheimplementationofanonlinebankingsystemforchapter,effectiveJanuary2015
Communicatedrelevantfinancialinformationtoexecutiveboardandsororitymembers
Assisted with Vacation Bible School
Served as a nursery worker during worship services and special events
Led a Bible study group for middle and high school girls

SCHOLARSHIPS & HONORS

January 2006-August 2012

HOPE Scholarship
Rayonier Employee Scholarship

Deans List Summer 2014 & Spring 2015

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