52 FULLER LANE HYDE PARK, NEW YORK 12538 PHONE (845) 702-6825 E-MAIL GVANNORSTAND@GMAIL.COM, VANORGT@DUKES.JMU.

EDU

GRACE
EDUCATION

VAN NORSTRAND
Expected Graduation: May 2014

James Madison University, Harrisonburg, VA Bachelor of Science Major: Hospitality Management; Minor: Business Administration Cumulative GPA: 3.2/4.0

RELATED WORK EXPERIENCE

ARAMARK, Harrisonburg, VA Administrative Assistant Assist chefs and managers with daily tasks Logged inventory weekly, Input food/meal production daily Logged and compared customer counts from previous years ARAMARK- Citi Field, New York, NY Catering and Special Events Supervisory Internship Planned, executed, and analyzed all major game day and non-game day events Supervised up to 25 employees at a time Managed event client relations Booked events and packages using Catermate, SuiteWizard, and Rendezvous September 2013 Present

May 2013 August 2013

ARAMARK, Harrisonburg, VA August 2012 September 2013 Student Manager at East Campus Dining Hall Manager of 50 plus student employees Responsibilities include: scheduling, hiring/disciplinary action, safety, and employee relations The Hotel Hershey, Hershey, PA May 2012 August 2012 Intern at the Circular Dining Room- 4 Star, 4 Diamond Restaurant via Hershey Entertainment and Resorts Internship Program Assisted the restaurant manager in all functional areas of the restaurant floor plans, employee sections, guest relations Assisted with inventory and financial assessments Mentioned in the Forbes Rating of The Circular Dining Room for terrific customer service Massanutten Resort, McGaheysville, VA September 2012 December 2012 Concierge Attendant Responsible for providing guests with information and suggestions regarding restaurants, attractions, activities, and directional assistance both on and off the resort property

HONORS & ACTITIVITES

Member, Professional Convention Management Association Manager, Marketing and Speakers for the Hospitality Student Conference Member, P.A.W.S.- Proudly Assisting and Welcoming Students November 2010 Present October 2013 - Present August 2012 August 2013

VOLUNTEER & ABROAD

Le Gourmet, Server at The University Club in Washington D.C for the School of Hospitality Management Fundraiser ARAMARK Externship Video, informational video used to promote the school program JMU Choices, participation in welcoming prospective students Ferncliff Nursing Home, assisted elderly Alzheimers guests to mass and providing companionship October 2013 April 2013 August 2012 Present August 2010 - Present July 2009

Abroad Educational Trip, Traveled through France and into Monaco winery tours, education of French history & culture

CERTIFICATIONS
ServSafe Food Protection Manager Certification, Harrisonburg, VA Certification of TIPS (Training for Intervention Procedures), Harrisonburg, VA February 2012 April 2012