a Maximum Marks ; 80 . PAPER-I ORGANISATIONAL BEHAVIOUR December 22, 2011 Time: 10 a.m. to 1 p.m. Instructions: i The paper has total six questions in two parts with five questions in Part-I and one question in Part-ll. Students have to answer total four questions. ii) Answer any three questions from Part-I while Part-II is compulsory iii) All questions carry 20 marks each iv) Give illustrations to clarify your points PART-I Define number of factors influenced by Interpersonal relationship? Describe seven characteristics of organizational behavior? Distinction between formal dnd informal behavior in Groups. a) Explain techniques of various jobs? b) Describe types of conflict? What are the important and frequently used techniques of Organizational development? Explain in detail? @D Hr®- PART-II Case Study 6. Are Workplace Romances Unethical A large percentage of married individuals first meet in the workplace. A 2005 survey revealed that 58 percent of all employees have been in an office romance. Given the amount of time people spend at work, this isn't terribly surprising. Yet office romances pose sensitive ethical issues for organizations and employees. What rights and responsibilities do organizations have to regulate the romantic lives of their employees? @ PTO.Take the case of former General Electric CEO Jack Welch and Suzy Wetlaufer. The two met while Wetlaufer was interviewing Welch for Harvard Business Review article, and Welch was still married. Once their relationship was out in the open, some accused Wetlaufer of being unethical for refusing to disclose the relationship while working on the article. She eventually left the journal. Other accused Welch of letting his personal life get in the way of the interest of GE and its shareholders, Some even blamed the scandal for a drop in GE stock. Welch and Wetlaufer didn't even work for the same company. What about when two people work together in the same work unit? Chicago advertising firm, started dating Kevin, one of her account supervisors. Their innocent banter turned into going out for drinks, and then dinner, and soon they were dating. Kevin and Tasha's bosses were in house competitors. The problem: Sometimes in meetings Kevin would make it seem that Tasha and Kevin were on the same side of important issues even when they weren't. In response, Tasha’s boss began to isolate her from key projects. Tasha said, “! remember times when | would be there all night photocopying hundreds of pages of my work to show that [Kevin's] allegations [of her incompetence] were unfounded. It was just embarrassing because it became a question of my professional judgment. “ These examples show that while workplace romances are personal matters, it's hard to keep them out of the political complexities of organizational life. Q1. Do you think organizations should have policies governing workplace romances? What would such policies stipulate? Q2. Do you think romantic relationships would distract two employees from performing their jobs? Why or why not? Q3. Is it ever appropriate for a supervisor to romantically pursue a subordinate under his or her supervision? Why or why not? Q4, Some companies like Nike and Southwest Airlines openly try to recruit couples. Do you think this is a good idea? How would you feel working in a department with a “couple”? eererreed () (i)Maximum Marks: 80 if PAPER-II HUMAN RESOURCE DEVELOPMENT December 23, 2011 Time: 10 a.m. to 1 p.m. Instructions: ) ji) iti) iv) The Paper has total eight questions in two parts with five questions in Part-I and three questions in Part-II. Students have to answer total five questions. ro three questions rom Gre ona Ge ston from ( All questions carry 16 marks each Give illustrations to clarify your points PART-I 6y Write short notes on any four (4) of the following: 49 Role of a manager in an organization. zi ss Traditional Methods of Performance appraisal c) Benefits of MBO Skill Development e) Ethics in Organizations The Seven -S mode! of Organizational Effectiveness Define the role, function and objectives of T and D Department in a company. Give examples. E Define Management Development. What is its importance and function in an organization? Discuss two of its techniques with examples. What do you understand by Employee Involvement in an organization? Critically examine the concept of Work life Balance. Discuss the process of quality circles. =) ba. cr, fox emelye' sy Pah ov iaicobteet Why are IT based Training and Human Resource very important today for the Industry? Critically examine how the Information Technologies lead to organizational transformation. P.T.O. () @) Lar abelferPART II 6. A well established large organization wants to introduce management by objectives. Make a plan for introduction and operation of MBO. Clearly highlight the benefits and problems of MBO and justify your ~ action. G- A well reputed company in the business of steel making wants to hire a new Human Resource Director. Prepare the job specifications and identify the selection methods which would be used for hiring for the position. Give justification. 8. A profit making media company is planning to expand by buying out another company having different organizational culture, A suitable training program for a systematic and smooth merger while maintaining the motivation level needs to be designed. Clarify your reasons. See Io oh (u) (ii)Maximum Marks :; 80 PAPER-III MANPOWER*PLANNING AND TRAINING December 24, 2011 Time: 10 a.m. to 1 p.m. Instructions: )) ii) ili) iv) The Paper has total eight questions in two parts with five questions in Part-I and three questions in Part-II. Students have to answer total five questions. Answer any three questions from Part-I and two questions from Part-I All questions carry 16 marks each Give illustrations to clarify your points PART-1 What do you mean by Competency Profiling? Explain its role and importance in Career and Succession Planning Write short notes on any four (4) ae e. 5 Hes Recruitment Methods =p preset, Biacel, @rlesense, Advecletics, of Types of Aptitude Tests ~) murrieal, Legieal’, pate Mazeree a Types of Interviews » greets y ‘ a Career Anchors «) panel, fortn sory r Sets Manpower Costs ptt Meo ' Explain the process of identification of functions for outsourcing in an Organisation and also the plan for Manpower redeployment. What is the importance of MIS for an Organisation? How would you design the data fields for HRIS? Explain the various processes of Training Need /dentification. Also, mention the process of preparing Skill Matrix PART-II An organisation has decided to enter a new business segment. Explain how you would identify manpower requirements for the new business and also the manpower planning exercise. P.T.O. UR ) oePrepare Job Description and Job Specification for the position of Head of HR in an Organisation. Training & Development activities should only be for those employees which Organisation wants to retain. Elucidate. donee ay aMaximum Marks ; 80 Paper -IV TRAINING: METHODOLOGY-I December 25, 2011 Time: 10 a.m. to 1 p.m. Instructions: i) ii) iil) iy) & The Paper has total eight questions in two parts with five questions in Part-I and three questions in Part-ll. Students have to answer total five questions. Answer any three questions from Part-I and two questions from Part-II All questions carry 16 marks each Give illustrations to clarify your points PART-I Training concepts, techniques and tools are constantly developing. Discuss the innovations and new concepts incorporated in training. It,we want to promote learning we must understand the factors which contribute most of learning. Evaluate the factors which bear upon the learning process. What are the traits of a good trainer and why he is called a “Change- agent’? What is the difference between open and distance learning? Are they same or different? Discuss in details. Explain ‘Managerial Grid System’. What type of trainees can be benefited by it? PART-II A new Pizza outlet of an established chain is opened in your town and they have hired you as an external trainer to impart a motivational training programme to their staff. What will be the contents and methods you will use to make the programme meaningful & beneficial? P.T.O. (vy)As a training manager of a Corporate house, you are more focused on visual presentations. What are the Principles of visual presentations to be taken care of while Selecting them? As an HRD head you have learned from your past experience that training is a type of ‘transformation’ of employees from normal to better Performers. Keeping in mind the value of training, describe the cost effective & best training techniques for a group of 120 field supervisors working for your electronics services industry, See (IY) (ii)