MBA (Semester)

11
DE2896
DISTANCE EDUCATION
M.B.A. (General) (Semester) DEGREE EXAMINATION, DECEMBER 2011.
First Semester
MANAGEMENT CONCEPTS
Time : Three hours
Maximum : 100 marks
SECTION A (5 8 = 40 marks)
Answer any FIVE questions.
1. Explain the concept and nature of management.
s Pzx u USP.
2. Explain the functions of management in detail.
s oP P USP.
3. Discuss the meaning of planning along with its nature and importance.
s vmhh Gu u UQzxzu SkP.
4. Write a detailed note on corporate decision making and its types.
{zv ikzu Au PP S P.
5. Explain the nature and kinds of organisation in detail.
{ A Gu u PP USP.
6. What is directing? Mention the principles of effective direction.
{Pzv CUSu G G? vSu CUSu PPPU SkP.
7. Discuss the function of control in terms of management by objectives.
|UP[P s Aih, Pmkkzxu o .
8. Distinguish between theory X and theory Y.
X Pmk, Y Pmk CQh kPU SkP.
SECTION B (4 15 = 60 marks)
Answer any FOUR questions.
9. Explain the contributions of scientific management to the management thought.
sa ]u A s [PP USP.
10. Explain the steps involved in planning process.
vmhh i{P USP.
11. Explain the theories of organisation and their applicability in modern business environment.
| oPa `, AU PmkP mi USP.
12. Discuss the issues involved in centralisation and decentralisation of authority.
AvP UP kzxu uh ]UPP ?
13. What is leadership? Explain the theories of leadership.
u G G? u s Szu PmkP .
14. Explain the importance of communication in management. What are the media of
communication?
s, uP uh UQzx x? uP uh FhP[P ?
15. State the steps involved in the establishment of controls. What are the requirements of adequate
control systems?
{zv Pmkk HkzxuP i{PU Sk. v Pmkk
AP AihU PoP ?
DE2896
12
DE2897
DISTANCE EDUCATION
M.B.A. (General) (Semester) DEGREE EXAMINATION,
DECEMBER 2011.
First Semester
ORGANISATIONAL BEHAVIOUR
Time : Three hours
Maximum : 100 marks
PART A (5 8 = 40 marks)
1. Explain the meaning and scope of organisational behaviour in modern organisation.
|P {zv, A\u UQ BQ USP.
2. Describe the basic elements of organisational behaviour.
A\u UQ AihU TP .
3. Explain the difference between attitude and perception with examples.
xnu CQh kPU SkP.
4. Explain the meaning and different styles of leadership.
uzu P oP USP.
5. Discuss the meaning and importance of organisational communication.
{ uP uh UQzx Szx vUP.
6. Discuss the types of stress with examples.
Azuzv PP Eunzxh USP.
7. What are the sources of power in business organisation? Explain.

oP {[P, AvP B [P ? USP.
8. Write a detailed note on Group Norms.

S |P Szx P J S P.
PART B (4 15 = 60 marks)
9. Explain the need and approaches to organisational behaviour.
A\u UQ u AqSP USP.
10. Explain the meaning and theories of learning along with their applicability in modern day
organizations.
P PmkPU
kzukQ GuU SkP.
SkP.
{[P
11. Discuss herzberg theory of motivation.

Herzberg FUPkzxu Pmmi vUP.
12. Explain the stress management practices in Indian business environment.

Cv oPa ` k Azu s |hP USP.
13. Describe the effective use of power in organisational development.

{ mi, AvP B G ]P kzu i Gu .
14. Describe the meaning and importance of organisational culture in modern competitive business
environment.
uP mi{u oP`, { sk Gu UQ Au UQzxzuU
SkP.
15. What do you know about organisational change? What is its importance in organisational
behaviour?
{zv Gx Szx } Ax x? Cx G, A \u UQ UQzx
Qx?
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13
DE2898
DISTANCE EDUCATION
First Semester
MANAGERIAL ECONOMICS
Time : Three hours
Maximum : 100 marks
1. Explain the scope of managerial economics.
s uzv USP.
2. What is demand analysis? Explain the types of demand.
u B G G? u PP USP.
3. Explain the law of diminishing marginal utility with examples.
Sx \ Cv{ k v Eunzxh USP.
4. Explain the economies of large scale operation.
Ezv Hk ]UP[P ?
5. All costs are variable in the long-run Explain.
}sh P Kmhzv Azx \P, \P USP.
6. Explain the factors to be considered for pricing decisions under competitive conditions.
mi{[P, h ikzu x ^UP si PoP ? USP.
7. What is investment analysis and explain the factors influencing the investment analysis.
uk B G G? Au wUS PoP USP.
8. Explain the concept of national income. What are the constituents of national income?
u] G G? Au SvP ?
9. Managerial Economics is an integration of economic theory with business practice Explain.
s u Gx, uU PmkP oP |h BQ
uS USP.
10. Explain how cost-output relationship helps the enterprise in expansion decision.
J {zv wP ikzuUS, Ek&k uh G EuQx Gu
USP.
11. Explain the concept of price discrimination. What is its significance?
Sk Gu USP. Au UQzx x?
12. Explain the concept of break-even analysis with tabular and graphical methods.
\{ S Gu , mi h USP.
13. Discuss in detail on profit planning and its procedures.
Cz vmhh Au vUP.
14. Explain the different stages of business cycle.
oa _] Pmh[P USP.
15. Explain the meaning of deflation along with its implications in managerial decisions.
nmh Gu , s ikzu, nmh G uUPzu
HkzxQx Gu USP.
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DE2899
DISTANCE EDUCATION
First Semester
QUANTITATIVE METHODS
Time : Three hours
Maximum : 100 marks
1. Explain the concept of break-even analysis and its uses in managerial decision making.
\\ zx ikzu Cuh U TP.
2. What are linear functions? Comment on the slope of linear functions.
|Pmk \ G G? Au \ Gx x?
3. Solve graphically the following L.P.P.
Max z = 3x1 + 2x 2
Subject
x1 + x 2 4
x1 x 2 2
x1 , x 2 0 .
|Pmk A vmhzvS h wUPs
US z = 3x1 + 2x 2
PmkkP
x1 + x 2 4
x1 x 2 2
x1 , x 2 0 .
4. What are the steps involving to find the initial solution by the method Vogels approximation
method?
Qmhumh \ B w Pq \iP ?
5. Solve the transportation problem using north-west comer method.

D
E
F
G
Supply
A
11
13
17
14
250
B
16
18
14
10
300
C
21
24
13
10
400
Demand 200 225 275 250
\UP USzx a\ h&S U Psk w.
A
D
E
F
G
A
11
13
17
14
250
B
16
18
14
10
300
C
21
24
13
10
400
u 200 225 275 250
6. Explain the role of probability in business decision making.
oP ikzu {PuP [Q USP.
7. Describe the concept of Minimax-Maxmini principle.

}\ Ea\&Ea\}\ uzxzu o.
8. Explain the application of simulation.

\ P USP.
9. (a)
Explain the importance of O.R in modern business management.
(b)
Derive the elasity of demand and also the maxima and minima function.
(A) | oP s O.R& UQzxzu .
DE2896
(B)
u m] . J \ Ea\[P xa\[P USP.
10. Describe general linear programming problem.

x |Pmk A vmhzv USP.
11. Solve the simplex method the following LPP.

Max z = 7 x1 + 5x 2
Subject to
x1 + 2x 2 6
4 x1 + 3x 2 12
x 1 , x 2 0.
|Pmk Az vmhzvS ]U UPsk w.
US z = 7 x1 + 5x 2
PmkkP
x1 + 2x 2 6
4 x1 + 3x 2 12
x 1 , x 2 0.
12. Show that transportation problem is one of the LPP.

\UP USzx a\ J |Pmk A vmh Gu \.
13. A company uses three machines A, B and C. The proportion of products produced by the
machines are 0.2, 0.7 and 0.1. The percent defective for each machine is 3%, 2% and 4% of
their individual output. A defective output is drawn from a days production. What is the
probability that is was not produced by A?
J { A, B C Cu[P 0.2, 0.7 0.1 Quzv Ezv \Q.
CP uz u { uzu Ezv 3%, 2% 4% J u u
GkUPmkx. Ax A& uUPmhx GuP {PuP G?
14. Present criteria for decision making under uncertainity.
{a\ { w Pq P USP.
15. Explain the steps in simulation process and its practical uses.
\ v iP zx Au P TP.
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15
DE2900
DISTANCE EDUCATION
DECEMBER 2011.
First Semester
BUSINESS LAWS
Time : Three hours
Maximum : 100 marks
1. What are Quasi-contracts?
xn Ju[P G ?
2. What are the rights and duties of a bailer?
nP EP PhP ?
3. State the salient features of Consumer Protection Act 1986.
~P xPa \mh 1986& ]P TP.
4. Who are parties to negotiable instrument?
Bnzv uhP ?
5. Differentiate condition with warranty.
{uPUS Ezvu[PUS E kP ?
6. Discuss the rights of unpaid seller.
n \zuhu EP USP.
7. What are the contents of partnership deed?
Tmhs zvzv E [P ?
8. Describe the characteristics of a company.
{zv ] CP ?
9. Describe briefly the various kinds of contract.
Juzv PP _UPP USP.
10. Define agent and principal. Describe the rights, duties and scope of authority of an agent.
vUS, uUS CUPn uP. v, EP, PhP AvP UP.
11. Enumerate the modes of dissolution of a firm.
{U P P .
12. Explain the fundamental principles of law of insurance.
Pk \mhzv AihU PPP ? USP.
13. State in brief the various kinds of companies.
{[P P _UPP USP.
14. Describe briefly the different types of partners in the Indian Partnership Act, 1932.
Cv Tmhs \mh 1932& E TmhP PP _UPP USP.
15. Discuss the distinction between promissory note, bill of exchange and cheque.
Ph ^mk, a^mk P\ C kzv .
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DE2901
DISTANCE EDUCATION
DECEMBER 2011.
Second Semester
FINANCIAL AND MANAGEMENT ACCOUNTING
Time : Three hours
Maximum : 100 marks
1. What are the objectives of accounting?
PnUQ |UP[P ?
2. Explain the types of subsidiary books.
xn HkP PP USP.
3. What is single entry? What are its limitations?
J v G G? Au SkP ?
4. What is ratio analysis? Discuss its uses and limitations.
Qu B G G? Au P SP vUP.
5. Explain the importance of fund flow statement.
{v Kmh AUP UQzxzv USP.
6. What is zero base budgeting? Explain it.
Aih \z vmh G G? Au USP.
7. From the following informations, you prepare a comparative income statement for the years 2008
and 2009.
Profit and Loss A/c
2008 2009
2008 2009
Rs.
Rs.
Rs.
Rs.
To cost of goods sold
600
750 By net sales 800 1,000
To administrative
expenses
20
20
To selling expenses
30
40
To net profit
150
190
800 1,000
800 1,000
[Px 2008 2009& BskPUP Jmk AUP uUP.
C |mh P/S
2008 2009
2008 2009
.
.
.
.
Pmh \UQ
{P 800 1,000
AhUP
600
750
{Pa \
20
20
a \
30
40
{P C
150
190
800 1,000
800 1,000
8. A project costs Rs. 5,00,000 and yields annually a profit of Rs. 80,000 after depreciation at 12%
p.a. but before tax at 50%. Calculate pay-back period.
J vmha \ .5,00,000. h C . 80,000 CzuPx BsiS 12% u Gv
S, 50% PnUQk PnUQhmhuS. v \zx PPmhzvU PnUQkP.
9. Distinguish between financial accounting and management accounting.
{v{ PnUQS, sU PnUQS E kPz uP.
10. How to prepare the final accounts?
CvU PnUSP G u?
11. Explain the various methods of financial statements.
DE2896
{v{ AUP P USP.
12. Describe the various types of capital budgeting system.

u \ vmhzv PP USP.
13. What is cash flow statement? How it is differ from fund flow statement?
UP Kmh AUP G G? Ax GP {v Kmh AUPx kQx?
14. From the following information find out :
(a)
Current assets
(b)
Current liabilities
(c)
Stocks
(d)
Fixed assets.
(i)
Current ratio = 2.5
(ii)
Liquid ratio = 1.5
(iii) Fixed assets/proprietary funds = 0.75
(iv) Working capital = Rs. 60,000
(v)
Reserves and surplus = Rs. 40,000
(vi) Bank overdraft = Rs. 10,000.
[PU Psk :
(A) |ha \zxUP
(B) |h UP
(C) \UQ
(D)
{a \zxP BQ Pski.
(i)
|h Qu = 2.5
(ii)
} Qu = 1.5
(iii) {a \zx/E {v = 0.75
(iv) |h u = . 60,000
(v)
P () E = . 40,000.
(vi) [Q . 10,000.
15. You are required to prepare a production budget for the year ended 2009 from the following
information :
Product Budgeted sales Actual stock Desired stock
in units
2008
2009
(in units)
(in units)
M
20,000
4,000
5,000
N
50,000
6,000
10,000
[PU Psk 2009& BsiP Ezv vmh mi uUP.
vmhmh Esa \UQ Gv \UQ
(ASP)
2008 (ASP)
2009 (ASP)
M
20,000
4,000
5,000
N
50,000
6,000
10,000
DE2896
DE2902
Time : Three hours
22
DISTANCE EDUCATION
M.B.A. (General) DEGREE EXAMINATION,
DECEMBER 2011.
Second Semester
BUSINESS ENVIRONMENT
Maximum : 100 marks
1. Enumerate the factors of environment.

`{ PoP mikP.
2. Explain the meaning of political environment and its importance to business units.
A] `{ G G? {[PUP Cu UQzxzu .
3. Describe the structure of Indian Economy.

Cv u A GxP.
4. Explain the significance of economic planning in a country like India.

Cv u vmhku |UP[P ?
5. What was the principal task of tenth five year plan?

zux Iuskz vmhzv UQoP ?
6. What are the merits and demerits of private sectors?

u x oP[P Hk | wP UP.
7. Define privatisation.
u USu USP.
8. Explain about EXIM policy.

Hv CUSv PP UP.
9. What is business environment? Describe the constituents of business environment.
` G G? ` SvP GxP.
10. Compare and contrast the various types of economic systems.

u AP uh Jmk kzv \.
11. Explain the changes incorporated in the industrial licensing policies to attract investment.
|mk ukP AvPUP u PP \mh [P GxP.
12. Assess critically the role of financial institutions in the Indian economy.
Cv uzv {v {[P [S UP.
13. Explain various elements of internal environment of business.

Em oP ` PoP .
14. Explain the environmental factors which affect a business.
oPzu vUS _ PoP USP.
15. Discuss the important measures adopted in the EXIM policy 2002-2007.
Hv CUSvU PP 2002&07 UQ PPP vUP.
DE2896
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DE2903
DISTANCE EDUCATION
DECEMBER 2011.
Second Semester
RESEARCH METHODS
Time : Three hours
Maximum : 100 marks
1. Discuss the meaning and process of research.
B \ .
2. Explain the place of research in social science.
\P A B UQzxzu USP.
3. Discuss the meaning and necessity of hypothesis in business research.
oP B PxP u vUP.
4. Explain the steps involved in the formulation of research problem.
B AihU Pzx EUPzv i{P USP.
5. Distinguish between census method and sampling method.
zuU PnUPk US, v GkzuUS Ch E kP USP.
6. Explain the different sources of business data in India.
oP uh uPUS, Cv E [P ?
7. Write a detailed note on the research questionnaire.

B zuS Szx UP uUP.
8. Explain the meaning and importance of analysing data.

uP B \u |P UQzxzu USP.
9. Explain the nature and purpose of business research in the competitive environment.
mia `, oP B uP UQzxzu USP.
10. How do you formulate and test hypotheses? Explain with examples.
BP PxPP G EUS? Eun[Ph USP.
11. Explain the different types of sampling with examples.

vkzu PP Eun[Ph USP.
12. Write a detailed note on the following :

(a)
Case study
(b)
Observation.
S uP.
(A) u{ B
(B) PsPozuu.
13. Explain the methods of interviews for data collection along with respective importance.
u vmh, mikzu P A UQzx USP.
14. Discuss the process of interpretation and what are the guidelines for making valid
interpretation.
uP B \u iP Au \ USP. ]u iP
AuS \ Pmi |P ?
15. Explain the contents of the research reports.

BUP SvP ? USP.
10
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24
DE2904
DISTANCE EDUCATION
Second Semester
INTERNATIONAL BUSINESS
Time : Three hours
Maximum : 100 marks
1. Explain the difference between domestic and International business.
E|mk oP mk oP CQh kP USP.
2. Write an account on, the place of international business in Indian context.
CvU Psnmhzv, mk oPzv UQzx Szx S P.
3. What do you know about multinational corporations? Give examples.
mk oP {[P Szx } Ax x? Eun[P uP.
4. Explain the nature and organisation of multinational corporations with examples.
oP {[P A uP Eun[Ph USP.
5. Explain the ASEAN agreement and its impact on the trading activities of the member states.
ASEAN EhiUP, Ax E |kP oP |hiUP Hkzx uUPzu
USP.
6. Discuss on foreign collaboration and joint ventures.
A |mk Tmk Cn BQ Szx USP.
7. Describe the origin and development of WTO.
EP zuP A u a] Szx UP.
8. Explain the International commercial arbitration procedures for settlement of international
commercial disputes.
mk oP a\PUS w \, mk zvu \P USP.
9. The level of International business depends upon the level of relationship among governmentsDiscuss.
mk oPzv A A_PUQh | A A USP.
10. Describe the influence of modern technology in the operation of MNCs.
mk oP { \kP | u ~mzv uUP Szx .
11. Explain the UN code of conduct of MNCs.
IUQ |kP, mk o uh |hzu |P USP.
12. Explain in detail the economic and integration trading blocks.
u Tmk o sh[P Szx P UP.
13. Write a detailed note on the dispute settlement mechanism under WTO.
EP zuP A R mk oP \a\Pz w \ P S
.
14. Describe the contents of drafting foreign collaboration agreement.
A|mk Tmk EhiUP Aih \zxUP .
15. Explain the contents of drafting agreements in International settlements.
mk wPUS k EhiUPP UQ SvP USP.
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DE2896
25
DE2905
DISTANCE EDUCATION
DECEMBER 2011.
Second Semester
MANAGEMENT INFORMATION SYSTEM
Time : Three hours
Maximum : 100 marks
1. Explain the meaning and nature of system analysis in an organisation.
J {zv vmh B uP USP.
2. Discuss the meaning and characteristics of management information system.

MIS& ]P vUP.
3. Explain the elements of MIS in modern organisation.

| oP {zv MIS& E UQ TP USP.
4. Distinguish between MIS and data processing.

MIS uP \ Csh kzxP.
5. Describe the role of MIS in Indian organisations.

Cv {[P MIS& [S Szx UP.
6. Discuss the concept of global village and its relevance to MIS.

EP J Qu Gu USP. Cx MIS& G uh PQx G SkP.
7. Explain the concept of client-server computing.

iUP&\ ([Q&[Q) Pokzxu Gu P USP.
8. Describe the meaning and characteristics of e-commerce along with its importance.
zuPzv uP Au UQzxzxh .
9. Explain the system life cycle in detail.

vmh UPa ` Gx Szx P UP.
10. Discuss in detail the structure of MIS.

MIS& Pmh P USP.
11. Describe the role of computers in MIS.

MIS& PoP [S Szx UP.
12. Explain the meaning and components of expert system.

{n vmh A Au SvP Szx USP.
13. Describe the different communication channels in MIS along with their network.
MIS& E uPuh P AQh h USP.
14. Discuss the concept of EDI and what are its applications in management?
u &Cu , s Cu mh vUP.
15. Explain the different applications of internet in MIS.
MIS& Cnzv kP USP.
12
DE2896
DE2906
Time : Three hours
31
DISTANCE EDUCATION
DECEMBER 2011.
Third Semester
FINANCIAL MANAGEMENT
Maximum : 100 marks
1. Explain the nature of financial management.

{v s uP .
2. What is meant by Net Present Value (NPV)?

{P uu v G G?
3. What are the functions of Financial Manager?

{v oP ?
4. State the objectives of Inventory Management.

\UQ s |UP[P ?
5. What are the advantages of Stable Dividend Policy?

{u [PuU PP |P ?
6. Explain the importance of cash budget.

UP \ vmhzv UQzxzu .
7. How Economic Ordering Quantity (EOQ) is calculated?

]UP Pu Bn A G PnUQhkQx?
8. What is collection policies?

Ph PPP G G?
9. What are the factors determining working capital?
|h uzu {nUPUTi PoP ?
10. Explain the importance of capital investment decision.

u umi UQzxzu .
11. Discuss the Dividend Policy of a Corporate Enterprise.

{zv [PuU PP USP.
12. How different types of capital expenditures are measured?

P uzv u \ G AhkQx?
13. Explain different types of capital structure theories.

uU Pmh PmkP .
14. What is meant by capital budgeting? What are the factors affecting capital budgeting decision?
ua \ G G? ua \ vmhzu vUS PoP ?
15. State Modigliani-Millers Dividend Irrelevance Hypothesis.

iQ& zu [Pu A[P .
13
DE2896
32
DE2907
DISTANCE EDUCATION
Third Semester
PROJECT MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. Explain the basic concept of project management.
vmh s AihU Pzx x? USP.
2. Explain the different phases of project life cycle in detail.

vmhzv UPa _] {P USP.
3. What is project screening? Explain the criteria for screening the projects.
vmhzu u \u G G? vmhzu u \u {nUS PoP ?
4. Explain the project formulation. What are the stages of project formulation?
vmh uzu G G? Cu {P ? USP.
5. Explain the basic essentials of project appraisal methodology.

vmh[P vk \ P Aihz uP Szx USP.
6. Discuss the objectives of project planning.

vmh[P Szx Po \u |UP[P ? vUP.
7. What are the elements of good project planning? Explain.

vmhh AihU TP ? USP.
8. Explain the following :

(a)
Project direction.
(b)
Project communication.
USP. :
(A) vmh CUP
(B) vmh uP uh.
9. Explain the functions of project manager.
vmh oP USP.
10. How do you prepare reports for your project? Explain with example.
Ex vmhzvP AUP G u \? Eunzxh USP.
11. Explain the following with examples :

(a)
Financial Appraisal.
(b)
Socio-Economic appraisal.
Eun[Ph USP :
(A) {v vk \u
(B) \P u vh.
12. Explain the method of project audit with example.
vmh uoUP Eun[Ph USP.
13. Explain the importance and method of time estimation in project designing.
vmh izv | vmk Au UQzxzv USP.
14. Write a detailed note on the following :
(a)
Project time monitoring.
(b)
Project cost monitoring.
S UP uP :
(A) vmh | h
(B) vmh AhUPa \ h
15. Explain the application of PERT in project control. Give examples.
14
DE2896
vmhU Pmkmi PERT mi GkzxUPmkh USP.
15
DE2896
33
DE2908
DISTANCE EDUCATION
DECEMBER 2011.
Third Semester
PRODUCTION AND OPERATIONS MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. What is meant by PLC? Explain the various factors of influence of PLC on product design.
\USP UP _ G G? \USP iS Eu \USP UP _
PoP US.
2. What are the main activities required to carryout production planning control?
Ezv vmhh Pmkmi UQ \kP USP.
3. Briefly mention the methods in work management systems.
u s P _UPP TP.
4. Explain the various steps of PERT.
m si P USP.
5. Elucidate the various network techniques.
A u~m P UQ GxP.
6. What are the factors affecting plant location decision?
EzvUP Chzu u \u vUS PoP ?
7. What is maintenance function? Classify the maintenance functions.
\k G G? PkzxP.
8. What is the need for work study?
B u G?
9. Explain the effect of time element on operations management.
\mk s | TP PU UQ GxP.
10. Poor maintenance of plant and machinery leads to various losses in industry Discuss.
S Cv P u CP HkQ Gu UP.
11. Explain the work study and its methods along with significance in the industrial operations.
u\ \miS Eu B P Au UQzxzu .
12. Bring out the various techniques of forecasting.

GvP vmhh EzvP P USP.
13. How the control is exercised in the process of maintaining quality standards?
u {n Pmkmk P G Pmkkzv {{zx Gu UQ GxP.
14. Explain the concept of MRP I and MRP II.

G-B. I G. B. . II PzxUP .
15. What is meant by layout? What are the various classifications of layout? Highlight the factors for
good layout design.
A vmh G G? Au PP ? ]u Azvmhzv EUP
Eu PoP UQ GxP.
16
DE2896
34
DE2909
DISTANCE EDUCATION
DECEMBER 2011.
Third Semester
HUMAN RESOURCE MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. Define Human Resource Management and what are its objectives.
u s Gu . Au |UP[P ?
2. Explain the main functions of human resource management in detail.
u s UQ oP P USP.
3. Describe the concept and significance of human resource planning.
u vmhh UPzx Au UQzx BQ .
4. Write a note on the following :
(a)
Job design
(b)
Job specification.
S P :
(A) o izu
(B) o \S.
5. Fitting the worker to job is the most important step in promoting individual efficiency
Discuss.
u| v kzxu, o zu o Azxx Gx P UQ
vUP.
6. What are the essentials of rational and complete wage plan? Point out the role of bonus in such
wage plan.
TzvmhzvS Aih PoP ? Cv FUPzuP [S
G GuU Sh.
7. Explain the implications of personal taxation in wage and salary administration.
T \ {Qzu u| v uUP[P Szx USP.
8. Describe the different measures for accident prevention in industry.
u\ zx ukP |hP Szx .
9. Explain the principles and policies relating to personnel.
o uhh PPP uP Szx USP.
10. Explain the steps in human resource planning in detail.
uzvmhh i{P P USP.
11. Discuss the methods of training industrial employees.
u\ oPUS ]US P .
12. Executive development is the guided self discovery and self development Explain.
o k Gx |kzumh _k uu BS USP.
13. Explain the factors to be considered in wage and salary administration.
T \ {Pzv ^UPk PoP USP.
14. An industrial concern is suffering from high degree of absenteeism and turnover among its
workers. What measures would you suggest to reduce the same?
J u {zv o , oUS vzu BQ AvP A Ex. Cu
SuS } [S B\ x?
15. Explain the objectives of personnel audit with its scope in detail.
o uoUP |UP[P Szx P UP.
17
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DISTANCE EDUCATION
M.B.A. (General) (S) DEGREE EXAMINATION,
DECEMBER 2011.
Third Semester
MARKETING MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. Explain the modern marketing concept with examples.
| \ukP P Eun[Ph USP.
2. What is social marketing? Explain in detail.
\P \uh G G? P UP.
3. Examine the place and importance of demographic factors in designing marketing strategy.
\ukP Uvzv izu, UP \ PoP [S UQzx Szx BP.
4. Discuss the determinant factors of consumer behaviour.
~P |hzu {nUS PoP ?
5. Explain the process of product planning and development.
vmhh EUP \ USP.
6. Explain the various objectives of price policy.
UPP |UP[P .
7. Discuss the meaning of marketing channels. What are the different types of channels of
distribution?
\ukP [P P Szx . Au PP ?
8. Distinguish between personal selling and impersonal selling.
B\ B\ Csh kzxP.
9. Examine the different approaches to the study of marketing.
\ukP AqSP Szx BP.
10. Explain the meaning and importance of consumer behaviour in marketing.
\ukP ~P |hzu UQzxzu USP.
11. Discuss on detail the objectives and procedure of marketing research.
\ukP B |UP[P \P P USP.
12. Explain the concept of product life cycle along with its different stages.
UPa _ Cu P Av E {Ph USP.
13. Describe the market skimming and penetration pricing policies in detail.
\uUPhu \u Fku UPPP P UP.
14. Explain the channel choices available for consumer goods and industrial goods.
~P mPUS, u mPUS E [P P USP.
15. Discuss in detail the importance and media of advertisement.
zv UQzx FhP[P Szx P USP.
18
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DISTANCE EDUCATION
DECEMBER 2011.
Third Semester
STRATEGIC MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. Explain the setting up objectives of business.
oPzv EUP { |UP[P USP.
2. Write a detailed note on corporate strategy.
{ Uvzv Szx S P.
3. Explain the process of strategic planning.
Uvzv vmhh \P USP.
4. Discuss the generic strategy with examples.
x Uvzv Szx Eun[Ph USP.
5. Write a note on the following:
(a)
Stability strategy
(b)
Growth strategy.
S P.
(A) {z u Uvzv
(B) { Uvzv.
6. Describe the strategy for merger and acquisition.
{ Cn Dzu BQP Uvzv .
7. Explain the elements of strategy.

Uvzv TP USP.
8. Discuss the ERP functions in detail.

ERP oP Szx P vUP.
9. Explain the project life cycle in corporate strategy.
{ Uvzv, vmh UPa _ Szx USP.
10. Describe the basics of strategic management and its applications in Indian environment.
Uvz v AihP, Cva ` Au mh .
11. Explain the forms of organizational structure with examples.

{ Pmh i[P Eun[Ph USP.
12. Describe the problems of change management. Suggest suitable remedies.

"" s'' ]UPP ? A PuP wP uP.
13. Discuss the different styles of leadership with respective strategies.

uh AqS P A uh Uvz v P Szx
vUP.
14. Describe the steps involved in controlling the implementation of corporate strategy.
{ Uvzv \kzxu Pmkkzxu i{P .
15. Explain any two software packages available for ERP with their respective features.
ERP uh Hu C A ]z uP Szx USP.
19
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DE2912
Time : Three hours
411
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
PRODUCT MANAGEMENT
Maximum : 100 marks
1. What do you mean by a new product? Why a new product fails?

v G G? Ax H u AhQx?
2. Explain the feature of a products.

mP CP USP.
3. What are the objectives of test marketing?

\ua \u |UP[P ?
4. Explain the role of venture team in new product development.

v EUPzv SUP [P UP.
5. Explain the role of top management in new product development.
v a]US { s [Q USP.
6. Examine the role of product managers in a firm.
J {zv P [P Szx USP.
7. Explain the reasons for branding.
U SUP Pn[P USP.
8. Define packaging and discuss the different purposes the modern packages serve.
Pmk Gu CUPn uP. | Pmk[P GuU SUP |UQa \kQ.
9. Give a detailed account of product mix decisions and their importance.
P iP A UQzx Szx S P.
10. What is meant by product life cycle? Explain its concepts.
UP _] G G? Cu PzxP USP.
11. Describe the new product development process in detail.
v EUP i{P Szx zuxP.
12. What are the important approaches of test marketing?
\ua \uUP UQ AqSP ?
13. Discuss the applications of 7S model in the new product development.
v EUPzv 7S v kP Szx USP.
14. Distinguish between the following :
(a)
Brand extension strategy and multibrand strategy
(b)
Brand name and trade mark.
kzxP.
(A) US UP AqS P US AqS
(B) oPS.
15. Discuss the different product positioning strategies.
{kzxuP P EzvP GkzxU TP.
20
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DE2913
Time : Three hours
412
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
PROMOTIONAL MANAGEMENT
Maximum : 100 marks
1. What is promotion?
Ekzxu G G?
2. Discuss about the Indian advertising agency.

Cv P BP.
3. Mention the advertising agencies in Tamilnadu.

AP u|mi CUQu T.
4. Discuss about the media strategy.

FhP EzvP vUP.
5. What is event marketing?

{P \u G G?
6. What are the advantages and disadvantages of publicity?

kzxu | wP ?
7. What are the objectives of advertising? Discuss the benefits (or) advantages of advertising.
\u |UP[P ? A |P kP GkzxUP.
8. Distinguish between advertising and personal selling.
zvS u US E k x?
All questions carry equal marks.
9. Define promotional budget what are the techniques used for promotional budget.
mk \ vmh . mk \ vmhzu EUP kzuk
u ~qUP[P ?
10. What criteria are used in selecting the media for advertising?
\uzu uukuS kzuk AihP ?
11. Mention the various methods of remunerating the salesman. Explain the best method.
PUP Fv P TP. ]u U Pn[Ph USP.
12. Define direct marketing. What are the techniques used by the direct marketing?
|i \ukzxu . |i \ukzxu kzuk u~m[P ?
13. Explain the methods used for evaluation the performance of sales force.
s vh kzuk P USP.
14. What is meant by performance appraisal? What are the factors to be considered in the
performance appraisal?
\mk vk G G? \mk vk \ x PUP si PoP
?
15. Explain the objectives, need and advantages of training of salesmen.

PUS ] AUPku u |UP[P |P SkP.
21
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DE2914
413
DISTANCE EDUCATION
Fourth Semester
MARKETING OF SERVICES
Time : Three hours
Maximum : 100 marks
1. Explain the meaning and classification of services.
\P PP USP.
2. What is service mission? How do you prepare service mission statements?
\ Aih |UP G G? Aih |UP n[P } G u?
3. Explain the importance of service positioning in market.
\u, \ G {zx Gu USP.
4. Describe the service product mix with examples.
\ mP Gu Eun[Ph .
5. Explain the media of communication available for service marketing in India.
Cv, \ \uhS QhUPUTi uP uh FhP[P Szx USP.
6. Explain the relationship marketing program.
E{ \uh vmh Szx USP.
7. What are the main issues involved in tourism marketing in India? Explain.
Cv, _ \ \uh E UQ a\P ? USP.
8. Critically analyse the strategy of Citi Bank in designing and delivering banking services to its
customers.
]mi[Q, ux iUPUS, [Q \P izx [Su Uvzv Szx ~qQ
BP.
9. Describe the bases and purpose of service market segmentation.
\UP \u S AihU PoP Au Pn[P .
10. How do you develop marketing mix strategy for services? Explain in detail.
\PUP \uU P G EUS? P UP.
11. Explain the resource allocation and monitoring procedure in planning for service marketing.
\ \uh vmhh, Bu[P zuzu h uh
\P USP.
12. Explain the process of service positioning in detail with example.

\u \ mP zu \P Eun[Ph P USP.
13. Discuss the methods of consultancy service marketing in India.
Cv, B\ \ \uh P vUP.
14. Describe the strategy of BSNL in designing delivering services in India.
Cv BSNL Au iUPUS \P izx [S Uvzv .
15. Discuss the scenario of courier services in India.
Cv yug\ \P Szu {mh USP.
22
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421
DE2915
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
MANAGEMENT OF FUNDS
Time : Three hours
Maximum : 100 marks
1. Explain the importance of funds in an organisation.
J {zv {v UQzxzu .
2. What are fixed assets? Give the procedure for assessment of funds for fixed assets.
{ \zxUP ? { \zxUPUS uk {v Ak
uP.
3. Explain Capital Structure.

u A USP.
4. Explain the significance of cost of capital.

uU Qzv UQzxzu USP.
5. What are the objectives of financial planning?

{v vmhku |UP[P ?
6. What is capital budgeting? What are its objectives?

uz vmh G G? Cu |UP[P ?
7. What do you mean by risk? How is it different from uncertainity?

Ch Gu G? Cx G Evx kQx?
8. What are the advantages of mobilising funds from international market?
mk \u {v vmku |P ?
9. Explain the various aspects of management of funds.
{v s E \\[P .
10. Explain the various patterns of capital structure.
u A P USP.
11. Enumerate the methods of measuring cost of capital.
uU Qzu PskiUS P .
12. What do you mean by internal financial analysis? What are the methods of using internal
financial analysis?
AP{v S G G? AP{v SS k P T.
13. What are the advanced capital budgeting techniques?
E uz vmh P ?
14. What are the factors influencing investment proposals?
umk AqS vUPUTi PoP ?
15. Describe international financing and management of funds.
\u\ {vh {v s .
23
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422
DE2916
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
INVESTMENT ANALYSIS AND PORTFOLIO MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. What are the various goals of investment?
umi P SUPP ?
2. What are the features of hedging?

kzu ]P ?
3. Write short note on price earning analysis.

\vUS S ]S P.
4. What are the components of fundamental analysis?

Aih S Emk PP ?
5. What do you mean by moving average analysis?

|P \\ S G G?
6. What is meant by two factorial models?

Csk Po vP G G?
7. Write short note on walk theory.

U Pmk ]S P.
8. What do you mean by portfolio performance?

umk miP Ahku G G?
9. Explain the various financial investment avenues available.

{v umi CUPUTi P P USP.
10. How will you compute the return and risk of individual security?
uu zvzv Chk G PnUQhkQx?
11. Define technical analysis and state how it is conducted in investment management.
u ~m S Gu \x Au G umk s \kzxQx
GuU TP.
12. Explain the various approaches to investment analysis.

umk S E PP USP.
13. Discuss in detail the Lagrange multiplier method.
U UP UP.
14. Explain in detail the capital market line and security market line.
ua \u zva \u P USP.
15. Explain the need and methods of portfolio revision.
umk mi AuP u, Au P P USP.
24
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423
DE2917
DISTANCE EDUCATION
Fourth Semester
FINANCIAL SERVICES AND INSTITUTIONS
Time : Three hours
Maximum : 100 marks
1. Explain the concept and scope of financial services in India.
{v\ oP P, Cv Au USP.
2. The scope of merchant bank is great in India Discuss.

Cv oP [QUP P AvP & CUPzx Szx vUP.
3. Discuss the meaning and functions of mutual fund in India.

{v , Cv Au \kP USP.
4. Explain the methodology followed by CRISIL in rating credit instruments.

Ph\ zv[P vh CRISIL { USP.
5. Discuss the role of UTI in providing financial services in India.

Cv, {v\ \ [Sv UTI {zv [S Szx vUP.
6. Discuss the functions of IFC.

IFC& oP USP.
7. What are the SEBI guidelines for bonus issue?
FUP [SP uhP \ (SEBI) Azx P ?
8. Discuss the advantages of OTCEI to investors and the company.
umhUS, {zvS OTCEI& |P vUP.
9. Critically analyse the present position of the financial service sector in India.
Cv {v\ \z x uu { Szx ~qQ BP.
10. Discuss the guidelines for merchant banking issued by SEBI.
oP [QUPP \ mk Pmi |P USP.
11. To what extent commercial banks are better fitted to take up the mutual fund business? Explain.
{v oPzu Pv oP [QP Gu AS zuP A Gu
USP.
12. Describe in detail about the International credit rating and agencies.
mk A, Ph{ vmk {[P UP.
13. Discuss the services of NBFC to investors.
umhUS [Qu {v {[P B \P UP.
14. Explain the role of RBI in management of government securities market.
A_ zv \u s \ [Q [S Szx USP.
15. How does SEBI protect the interests of investors? Explain.
umh | \ G xPUQx Gu USP.
25
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431
DE2918
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
LABOUR LEGISLATIONS
Time : Three hours
Maximum : 100 marks
1. What are the provisions available in factories act, 1948 with regard to employment of young
persons?
u\ \mh, 1948 Cv { Szu \zxUP TP.
2. Define Disablement and also explain the different types of disablement.
uSvu USP Au PP UP.
3. State the different types of benefits provided under ESI Act.
{ Pk \mhzv E uPUS P .
4. What authorities have been set up under the industrial dispute act for settlement of industrial
disputes?
u uP \mhzv Aih u uPP wUP Eu AvP A
USP.
5. State the uses of funds of a registered trade union.
v \mh u\[P[P {v G EQUPkQx?
6. What are the powers of inspectors under the EPF Act?

u \|{va \mhzv B PhP UP.
7. What are the rules relating in which gratuity becomes payable to an employee under the
payment of gratuity act?
oUPh \mhzv R uUS Gx FUPzuP AUPkQx Gu _UPP
TP.
8. State the rules for payment of wages.

T PkuS \mhzvmh[P ?
9. State the provisions of the factories act 1948 with regard to health, safety and welfare of the
workers.
u\ \mh 1948 E u | xP Szu \zxUP vUP.
10. Explain the importance of employee state insurance act, 1948.

u { Pmk \mh 1948 UQzxzu UP.
11. State how industrial disputes has been settled.

uuP G \\kQx Gu USP.
12. Explain the importance of Trade union act 1924.

u\[P \mh 1924 UQzxzu USP.
13. State the provisions of EPF Act, 1952.
u \|{v \mhzv \mhzxUP USP.
14. Examine the significance of payment of Bones act 1956.
u [P \mh, 1956 UQzxzu BP.
15. Explain in detail the provisions of minimum wages act 1948.
Su m\ T \mh 1948 \mhzxUP UP.
26
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432
DE2919
DISTANCE EDUCATION
M.B.A. (General) (Semester) DEGREE EXAMINATION, DECEMBER 2011
Fourth Semester
HUMAN RESOURCE DEVELOPMENT
Time : Three hours
Maximum : 100 marks
1. Explain the characteristics of personnel policies.

o PP ]P .
2. Write a short notice about the following :

(a)
(b)
Promotion
Transfer
] S P :
(A) u E
(B) u CUP.
3. What are the objectives of HRM?

u s |UP[P ?
4. How would you evaluate training programmes?

] vmh[P } G vk \?
5. Discuss the fundamental principles of HRM.

u s Aih uzx[P vUP.
6. What are the functions of HRM?

u s oP ?
7. Write short note on retraining.

] ]S P.
8. What are the different training methods?

P ] PP ?
9. Explain the scope and importance of HRM.
u s G UQzx BQ USP.
10. State the objectives and considerations in performance appraisal of employees.

oP o \ u vk \ |UP[P PzvP
UP.
11. Describe the role of Human Resource Development in service sectors.

\ {[P u mi [P USP.
12. Explain the principles of job evaluation.

o vmkU PmkP .
13. Explain the term motivation and why employees should be motivated.
FUSzu G uzu USP H oP FUSUP sk?
14. How to developing dynamic relationship through effective counselling?

]u o Bkzu Gi |Q E Hkzu i.
15. What are the various methods of recruitment? Explain.

B\ P Pkzv USP.
27
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433
DE2920
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
INDUSTRIAL RELATIONS
Time : Three hours
Maximum : 100 marks
1. What are the major characteristics of Indian labour class?
Cvz u UPzv UQ Sn[P ?
2. Explain the classless society approach of Karl Marx.
P U \u USP.
3. What are the functions of trade unions?
u \[P[P oP ?
4. Discuss about the different causes for the migration of labourers.
uP Ch \uS umh Pn[P USP.
5. What are the guidelines of grievance handling?
SPU PuP P ?
6. Write short notes on World Federation of Trade Union.
]S P : h.G.i.]. (WFTC)
7. What is ILO? What are the objectives of ILO?
I.G.J G G? I.G.K SUPP ?
8. What is collective Bargaining? Explain the importance of collective Bargaining?

Jmkzu _u G G? Jmkzu _u UQzxzu ] G?
9. Explain the principles of good industrial relations.

]u uP EU PPP USP.
10. Discuss development of trade unionism in India.

Cv u\[P[P a] BP.
11. Explain the causes of Indiscipline and code of Discipline.

JUPU SkPUP Pnzu, JUPzv uP USP.
12. Explain the composition and functions of wage board.

T zv A oP UP.
13. Define Barriers. What are the methods of overcoming barriers explain.
uhP . uhP PhuP P UP.
14. What is employees counselling? What are its significance.

o Bkzxu G G? Au UQzx G?
15. Discuss the principle of effective employee communication.

]u o uhUP PmkP BP.
28
DE2896
441
DE2921
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
OFFICE AUTOMATION
Time : Three hours
Maximum : 100 marks
1. What are the uses of help window? Explain.
Eu Po EP[P ? UP.
2. Explain page number and page break in word document.
\ Bnzv E UP Gs UP .
3. Explain the procedure for inserting, moving, resizing pictures in word document.
\ Bnzv h[P \Su, |Pzxu A u USP.
4. How do you insert page numbers and breaks in word? Explain with example.
\ Bnzv UP GsP {zu[P EmSzxx G? Eunzxh UP.
5. Explain spell checking and grammar in MS-Excel.
GGGU\ E GzxUP \zu CUPn .
6. Explain the procedure for adding, editing and deleting fields in ACCESS.
AU [Pa \US, uSUP }US P USP.
7. Give a brief note on different views in Power Point.
J { UPzv E P P .
8. Explain
any
two
views
of
slide
presentation
PowerPoint.
J { UPzv Hu Csk h USP.
(a)
Renaming, copying and moving a document.
(7 12 )
(b)
in
(7 12 )
How to you find the particular document.
RUPsh :
(A) Bnzv u, |P Gkzu, |Pzxu.
(B) J Smh Bnzu G uk?
10. Explain the following functions in WORD.
(a)
Setting and changing margins.
(b)
Text alignment.
\ Bnzv (i) Pnk RUPsh oP USP.
(A) UP K[P Azu u
(B) E J[Skzxu.
11. Explain :
(a)
Spell checking.
(b)
Using tables and graphics in word.
R Ps USP :
(A) \ Bnzv (i)\ vzxu.
(B) \ Bnzv (i) Amhn P EPkzx .
12. Write the student mark list program in MS-Excel using Name, Roll No, Mark 1, Mark 2, Mark 3,
Total Average, Result fields.
G.G. GU nP vs mi uUS { , _ Gs, vs 1,
vs 2, vs 3, Tku \\, ua] BQP P kzv GxP.
13. Explain the procedure for creating and using different chart types with examples, in Excel.
GU\ h PP EUS kzx \P USP.
14. Discuss the procedure for creating, saving and editing a query in ACCESS.
29
DE2896
AU PP EUS, \US uSUP \ USP.

(a)
(b)
Animation in slide presentation.

Write the features of outlook.
RUPsh :
(A) h kzxu A\mhzv [S
(B) AmUQ ]P GxP.
30
DE2896
442
DE2922
DISTANCE EDUCATION
Fourth Semester
INTERNET PROGRAMMING AND WEB DESIGN
Time : Three hours
Maximum : 100 marks
1. How to use programming languages in Internet?
Q[ P G Ch|mi kQx?
2. Write short notes on an encryption in Internet Programming.

Ch|m Q[Q GQ\ GxP.
3. Why we need scripting languages in Internet?

Ch|mi Qi[ GuPP kzxQ?
4. Write about on an Internet Explorer?

Ch|m GU GxP.
5. Explain about Markup languages.

UP P USP.
6. Define the shockwave format and how to join in HTML.

Shockwave A S P. Au HTML Eh Cnx G?
7. How to perform ActiveX controls in a web page?
HUi GU Psm G \kQx?
8. Define the steps for creating custom integrated applications.
ChUhm AP\P EUS x AP Ph .
9. Explain : WWW.
USP : WWW.
10. How to developing Intranet applications?
Cm|m kP kzxx G?
11. Why Java used in Internet and specify its features?
Ch|mi H kzukQx Au ]P .
12. Explain about VB Script language.
VB Script .
13. Write notes on Widely usable HTML tags.
xP kzuk HTML Tags S P.
14. Explain about VDO Live Technology.
VDO Live hU .
15. How to create netscape Navigator Plug-Ins?
|mP |Ph UCP EUSx G?
31
DE2896
443
DE2923
DISTANCE EDUCATION

Fourth Semester
MULTIMEDIA APPLICATIONS
Time : Three hours
Maximum : 100 marks

1. What are the system components related in Multimedia?

miih uhh SvP ?
2. Explain cross platform compatibility for multimedia.

Q mL ii k uzu .
3. Explain about Digital Ink.

imh C[U USP.
4. Write a standard formats of Image compression.

C P x AP GxP.
5. Write short notes on MPEG and JPEG.

MPEG JPEG ] S P.
6. How to make framework?

LJP G EUP?
7. Explain about the CD family.

CD USP.
8. How to media performs in networks?

|mUQ i [S x?
9. Why need multimedia and explain about its benefits and problems?
ii H ukQx? Au |P wP .
10. Explain Multimedia development tools.

ii sU PP .
11. Explain Temporal Media types.

h i P .
12. Write notes on Video compression techniques.

i P \kP GxP.
13. Discuss about Transform classes and format classes.

iL Q Lm Q USP.
14. How to works on Multimedia Environment?

ii ` o \x G?
15. What are the applications are most usable using multimedia?
ii kzv \k AP\P ?
DE2924
32
452
DE2896
DISTANCE EDUCATION
Fourth Semester
MANAGEMENT CONTROL SYSTEM
Time : Three hours
Maximum : 100 marks
1. Explain the nature of management control.
s Pmkmi CP .
2. What do you mean by strategy?
AqS G G?
3. What do you mean by the term report?
AUP G G?
4. Distinguish between management control and task control.
s Pmkk o Pmkmh kzxP.
5. Write short notes on Expense control.
\U Pmkmh ]S uP.
6. Give the importance of non-profit organisation.
C |UP {[P UQzxzu GxP.
7. Point out the principles of control.
Pmkk PmkP UP.
8. Explain Multi-National Companies with suitable examples.
mk {[P GkzxUPmkh USP.
9. Explain the functions of formal and informal organisation.
\u \ {[P \mh .
10. Explain the importance of investment centres.

uk zv UQzxzu .
11. Explain the advantages of budgeting.

\ AUP |P .
12. Describe the various steps in the process of control.

Pmkk A i{PU TP.
13. Write short notes on the following :

(a)
Management audit
(b)
Management control design.
S ]S uP.
(A) s uoUP
(B) s Pmkmi i.
14. Explain the recent trends in MNCs.

mk {[P Hmh AsU PzvS a] .
15. Explain the different types of control.
Pmkmi PPU TP.
33
DE2896
453
DE2925
DISTANCE EDUCATION
DECEMBER 2011.
Fourth Semester
QUALITY MANAGEMENT
Time : Three hours
Maximum : 100 marks
1. Explain the fundamental factors affecting quality.
uzv vUS UQ PoP .
2. Discuss the interface between quality and productivity.

Ezv vUS uzvS E uh BP.
3. What do you understand by quality management and quality assurance?

u s uzv Ev } Au ?
4. Explain business process Re-engineering.

\mk [Q .
5. What is the procedure of quality system certification for ISO : 9000?

uUPmkmk { 9000Eh uUPP |hiUPP ?
6. Explain the barriers to TQM.

u s uhP .
7. Give short notes on statistical process control.

\mi Pmkk ]S P.
8. Briefly explain different costs of quality.
uzv umh P (\[P) .
9. What is the organisation of a TQM department? Explain the functions of each section.
J {zv zu u szx G G? Au oP J x
USP.
10. Discuss the scope of TQM.
u s \zu BP.
11. Explain what is meant by bench marking. What steps are to be followed for introducing it?
What are its gains?
U Sk USP. Au APkzx P Au P TP.
12. What is the role of management representative in a ISO certified company?
\u\ uUPmkk { s |P Eu oP G?
13. What are the factors affecting the successful implementation of total quality management?
zu u s ]u |hkzx x Ch US
PoP ?
14. List the characteristics of excellent leadership of TQM.
u sUP u sP mik.
15. How do you integrate quality into strategic management? Discuss.
P s uzu G Cnzx US? .
34
DE2896

MBA (Semester)

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11

7. What are the sources of power in business organisation? Explain.

8. Write a detailed note on Group Norms.

11. Discuss herzberg theory of motivation.

12. Explain the stress management practices in Indian business environment.

13. Describe the effective use of power in organisational development.

5. Solve the transportation problem using north-west comer method.

7. Describe the concept of Minimax-Maxmini principle.

8. Explain the application of simulation.

u m] . J \ Ea\[P xa\[P USP.

10. Describe general linear programming problem.

11. Solve the simplex method the following LPP.

12. Show that transportation problem is one of the LPP.

{v{ AUP P USP.

12. Describe the various types of capital budgeting system.

Time : Three hours

1. Enumerate the factors of environment.

3. Describe the structure of Indian Economy.

4. Explain the significance of economic planning in a country like India.

5. What was the principal task of tenth five year plan?

6. What are the merits and demerits of private sectors?

8. Explain about EXIM policy.

10. Compare and contrast the various types of economic systems.

13. Explain various elements of internal environment of business.

7. Write a detailed note on the research questionnaire.

8. Explain the meaning and importance of analysing data.

11. Explain the different types of sampling with examples.

12. Write a detailed note on the following :

15. Explain the contents of the research reports.

2. Discuss the meaning and characteristics of management information system.

3. Explain the elements of MIS in modern organisation.

4. Distinguish between MIS and data processing.

5. Describe the role of MIS in Indian organisations.

6. Discuss the concept of global village and its relevance to MIS.

7. Explain the concept of client-server computing.

9. Explain the system life cycle in detail.

10. Discuss in detail the structure of MIS.

11. Describe the role of computers in MIS.

12. Explain the meaning and components of expert system.

Time : Three hours

1. Explain the nature of financial management.

2. What is meant by Net Present Value (NPV)?

3. What are the functions of Financial Manager?

4. State the objectives of Inventory Management.

5. What are the advantages of Stable Dividend Policy?

6. Explain the importance of cash budget.

7. How Economic Ordering Quantity (EOQ) is calculated?

8. What is collection policies?

10. Explain the importance of capital investment decision.

11. Discuss the Dividend Policy of a Corporate Enterprise.

12. How different types of capital expenditures are measured?

13. Explain different types of capital structure theories.

15. State Modigliani-Millers Dividend Irrelevance Hypothesis.

2. Explain the different phases of project life cycle in detail.

5. Explain the basic essentials of project appraisal methodology.

6. Discuss the objectives of project planning.

7. What are the elements of good project planning? Explain.

8. Explain the following :

11. Explain the following with examples :

vmhU Pmkmi PERT mi GkzxUPmkh USP.

12. Bring out the various techniques of forecasting.

14. Explain the concept of MRP I and MRP II.

7. Explain the elements of strategy.

8. Discuss the ERP functions in detail.