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Part 2
Module 5
SAN Management
SAN Management
The EMC VisualSAN Network Management Suite provides management of storage area networks (SANs)
through device discovery and management, switch and port performance and activity analysis, and physical
comparisons between current and past SAN configurations.
The primary features of EMC VisualSAN include:
Automatic discovery of devices based on IP addresses and SNMP protocol; devices include switches, ports,
routers, hosts, host bus adapters (HBAs), and storage systems.
Topographical layout of SAN elements including hosts, storage systems, and their interconnects.
Health monitors that display the number of devices in each status. This status list provides at-a-glance
information for well-functioning as well as problem devices.
User-defined alerts that notify users when a device reaches a predefined condition. Alerts can be sent to a
systems administrator, or any other user, via e-mail or pager, and to another computer via an SNMP trap.
Inventory reporting which lists device characteristics including IP address, model number, serial number, and
so on.
Tracking, recording, and analysis of eligible devices' performance statistics, including a real-time graph
analysis of the most active devices.
Capture of a SAN configuration at a user-defined point in time for comparison, historical reference, and
change management.
Zone control and management through which a set of ports on the same fabric can be managed.
Control of storage provisioning on the CLARiiON arrays. This functionality, new with version 4.0 of
VisualSAN previously had been restricted to Navisphere Manager and Navisphere CLI.
User-defined URL links that can start a device's management software.
SAN Management
z Functional components:
Network Manager
Performance Manager
Configuration Manager
SAN Assistant
Support Center
Web interface
Summary screen
Alert scheduler
Zone visualization
Real time and historical
performance management
Configuration and change
management
Storage Provisioning
SAN Management
SAN Management
VisualSAN Performance Manager (PM) is an add-on application within the VisualSAN Network Management
Suite that delivers real-time and historical performance monitoring of SANs and renders this data in an intuitive
visual format with alert generation.
It features an intuitive user interface which can be used to monitor historical trending and predict element
saturation.
VisualSAN Performance Manager provides real time graphs with thresholds and can monitor multiple devices
and statistics. The interface allows access to an historical database and can provide historical graphs.
SAN Management
VisualSAN Configuration Manager (CM) is an add-on application within the VisualSAN Network Management
Suite that delivers configuration management tools for comparison, historical reference, change management,
asset management, and replication.
Configuration Manager can create point-in-time configuration captures which may also be automated. The
configuration capture can be used for visual topology comparison. The comparisons can be tailored through a
user defined comparison filter. When a capture is performed it can be compared against a live SAN or up to two
previous captures.
SAN Management
VisualSAN SAN Assistant (PA) enables the user to create a path between a host and a storage system by
creating LU masks that enable authorized HBAs to access specified devices on storage ports. The user can
further secure access to the data by configuring zoning on the switches. On the topology map, the user can
visualize paths by selecting a host or storage system. All valid paths to and from the selected device are
highlighted on the topology map. Through VisualSAN SAN Assistant, it is possible to:
Provision paths between hosts and storage systems for CLARiiON arrays and clusters, specify the storage
system and LUN, configure zones automatically or manually, and create the LUN mask (storage group).
Discover and represent the complete path, including fabrics, switches, ports, HBAs and LUNs, between a
storage system and host.
Visualize the volume and application association between a storage system and host.
View device relationships and hierarchies from a host and storage system point of view.
SAN Management
Support Center runs at the EMC Support Center and has a central database that all support technicians can
access through a web client. This component can compare customer configurations. It imports up to 3 captures
(baseline, updated baseline, and problem) along with modification events using a 1-step process. Technicians
can compare configurations using a topology map, detail tree, and modification history.
Support Center maintains customer information. It tracks customers by a unique ID included in each customer
email. Information about existing customers can be accessed by entering their unique ID in an Open
Customer dialog box.
SAN Management
Lesson 1: Summary
Key points covered in this lesson:
z VisualSAN is comprised of 5 licensed software
components:
Network Manager
Performance Manager
Configuration Manager
SAN Assistant
Support Center
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Components on Server:
VisualSAN Application
Navi CLI
Business
Application
Server
VisualSAN gathers Host and
HBA info through:
SNMP (MIB II)
SNMP (QLogic MIB)
CLI (Navi CLI agent)
Fibre
Channel
Ethernet
VisualSAN gathers
Bridge info through:
SNMP (MIB)
VisualSAN gathers
Tape Library info through:
SNMP (MIB)
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EMC VisualSAN can run either as an application on the management station using local VisualSAN services or, it
can run in a Web browser through a Java applet using the services installed on the management station.
Running VisualSAN through the Web browser is less resource intensive on the local computer since services are
located on another computer.
The application services are a core component of VisualSAN and must be running in order to gain the most
information, in some cases any information, from the SAN devices. Services start automatically after setup and
must be running before starting the application.
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VisualSAN Layers
Software Layers
User Defined
Client
Process
User
Interface
SANDAPI
Discovery
Engine
Service
Device
Manager
Service
Event
Queue
Service
Alert
Repository
Notification Manager
Service
Service
TRAP
Service
Proxy
Service
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Display
Network Manager
User Interface
Process
Alert Notification
Service
Repository Manager
Service
Database Service
Performance Manager
Performance Engine
Services (optional)
Monitor
VisualSAN Dataflow
Event Queue
Service
Trap Listener
Service
Device Manager
Service
Windows SNMP
Trap Service
Discover
Third-Party
User Interface
Validate
Login Service
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Here we see the services and other components in VisualSAN and where they fit within the application
architecture. In order to create the topology display, VisualSAN begins with user and application validation. The
discovery step relies on the Discovery Engine and Device Manager services. After extracting and logging events,
alerts are created and the repository is updated. Finally, the display components create and display the topology
map and other visuals.
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VisualSAN Services
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Services are designed to facilitate application development. The Services window will display the VisualSAN
services and their current status. All of the services are Java-based, the binaries are encapsulated in JAR files.
Note: The services are bound to the default IP address of the Management host. In a multi-homed machine there
could be login issues if an IP address is lost or changed.
The services provide support for these functions on the management station:
License management (License Service)
Device management (DM)
Performance management (PM)
Proxy management (PS)
Repository management (RM)
Mapping (TS)
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The Event Queue service queries the other services, listening for events to be recorded into the Repository.
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The DiscoveryEngineApi class allows a Client to start & stop discovery, modify the IP Address ranges,
retrieve discovery and complete information, etc.
The DiscoveryEngineListenerApi class allows the Discovery Engine Service to notify the client when
discovery is started & completed, when new devices are added, when the Discovery Engine Service has
been shutdown, etc.
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When the DMS starts, it will attempt to load each Device Manager (DM) defined within the devicemgr.properties
file. If a class cannot be found an error is output to the log file and the loading of other classes continues. The
DMS will then start its scheduler in order to schedule each class (Object) to do its job.
What is a Device Manager?
A Device Manager (DM) is a class that monitors a device for information
The DM knows nothing of the system architecture
Monitors a device and reads all pertinent information about that device
Formats the information into a standard format
Reports when a device is not responding
Reports performance information about a device if available
Device Managers are written to interface with and gather information from specific devices. Some Examples:
Silkworm Monitors Silkworm devices
ClariionDM Monitors CLARiiON devices
GenericHostDM Monitors host devices
DMS and DM notes:
The DMS will poll the DMs once every 2 minutes (configurable) for a heartbeat
The heartbeat is hidden from the DM since this is just a call to getStatusInfo
Any DM that does not answer a heartbeat will be assumed failed and thus be set to critical
The performance polling rate and the status polling rates are independent
A DM can have custom polling rates per device
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VisualSAN Agents
z Report connectivity information to a VisualSAN Server
z SAN attached
z Windows, Solaris and Linux based agents
z Used for reporting only, cannot run application on
remote machine
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Installing Agents enables VisualSAN to monitor SAN hosts more effectively by collecting information about the
SANs Fibre Channel connectivity. This information is not available without the VisualSAN Agent.
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Lesson 2: Summary
Key points covered in this lesson:
z VisualSAN has several software layers
z The VisualSAN dataflow model is:
ValidateDiscoverMonitorProcessDisplay
z Two ways to interact with VisualSAN:
Application on the management station
Web browser running a java applet communicating to the
management station
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When VisualSAN 4.0 is started for the first time, the user will be prompted via the Configuration Wizard to define
the IP discovery range and e-mail notification parameters. These values may be altered at a later time through
the VisualSAN interface.
Step 1 in the Configuration Wizard defines the IP Addresses to include in the discovery process. Click Add to
open the Add Discovery Addresses dialog. The user has the option of adding a single address or a range of
addresses. When Add a Single Address is selected, a single address field is opened and the address can be
entered. When Add an Address Range is selected, address fields for the beginning and ending addresses will
be opened. An SMTP read community other than the default of Public may be selected in this dialog box. After
entering the addresses click OK to proceed.
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The selected addresses have been entered. If additional ranges or addresses need to be added, the Add function
must be executed again. When all ranges and addresses have been added click Next to proceed.
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Step 2 of the Configuration Wizard allows the user to exclude addresses from the discovery process. To add
addresses to the exclusion list click Add. As with the inclusion list, the exclusion list may contain single
addresses or ranges of addresses. Select either Exclude a Single Device or Exclude an Address Range, and
enter the appropriate IP addresses. When the addresses have been entered, click OK to proceed.
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If additional ranges or addresses need to be added to the exclusion list, the Add function must be executed
again. When the exclusion list is complete click Next to proceed to step 3 of the Configuration Wizard.
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Step 3 of the Configuration Wizard requires identification of the customers Mail Server and a valid customer email address.
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The final step in the initial configuration is to commit the entries made in the three previous steps to the database.
Click Finish to close the Configuration Wizard and launch the VisualSAN application.
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Lesson 3: Summary
Key points covered in this lesson:
z VisualSAN configuration is initiated with first logon after
installation
z Environment discovery can be done by input of a single
IP address or a range of addresses
z The SNMP community string can be changed during the
initial configuration (default is public)
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EMC Global Education
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Understanding Icons
OK
Warning
Critical
Unknown
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The device icons, a number of which are pictured here, appear on the Topology Map, SAN Devices List and
Tree, and other device trees throughout the application. When a devices status changes from normal to another
status, the device color changes and a status icon is added to the graphic.
The high-level meanings of the color and status icons are as follows:
OK: Device is OK and functioning properly
Warning: Device is warning of a condition that may impact its ability to function
Critical: Device is critical and is not operating properly due to a failure
Unknown: Device is unknown or unreachable
User defined devices are assigned unknown status after creation. Since VisualSAN is not actively monitoring
these devices, their status must be manually changed.
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Status Bar
The Status Bar contains quick-view reference information in these areas:
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Integrated Functionality
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All functions can be accessed from the Network Management interface. These include:
Zoning, which is included in Network Manager
Configuration Manager
Performance Manager
SAN Assistant
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Device Properties
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Each device in the SAN has a set of properties associated with it that can be accessed by right-clicking on it and
selecting Properties from the menu.
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The tabs that are displayed in the properties window differ depending on the device selected. Shown here is the
display for a storage system. Hosts will have a tab for adapters, and switches will have a tab for ports.
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While a global polling rate exists, this may be altered for individual devices. Each device also has a comment tab
associated with it.
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Each device has a default number of attributes. Some of these attributes are system values, while some are
user-editable. The user can also define attributes and add them to the list.
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Management of a device by a program external to VisualSAN can be set through the management tab. Notice
that a link exists to launch the website for the manufacturer. In the next slides, an additional link will be created to
the array-based Management software - Navisphere. To begin this process, click the Add button.
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Define the display name and the path to the device management software. Here, a link has been set to the
Browser-based Navisphere software residing within an array.
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With the array-based Management link created, it can be launched from this dialog box. It can also be easily
launched from the main VisualSAN 4.0 GUI. Click OK to close the dialog box.
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With the link set, right-clicking the device and selecting Manage Device and selecting the newly created item will
start the application at the specified location.
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Lesson 4: Summary
Key points covered in this lesson:
z The VisualSAN status bar provides a quick glance
detailed reference of the monitored environment
z Within the VisualSAN GUI there are 4 primary icon
signals:
OK
Warning
Critical
Unknown
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Using IP addresses and the SNMP read community, the application services search for devices that support the
SNMP protocol and match an IP address and the SNMP Read Community entered. After a device is discovered,
EMC VisualSAN monitors it through frequent polling.
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Discovery runs on a perpetual basis so new devices can be discovered in a timely manner. The frequency with
which the application discovers new devices is based on the discovery settings. Device discovery automatically
runs when the application is started and at each discovery interval. However, device discovery can be started
manually at any time.
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To ensure that particular devices are not discovered, enter their IP addresses on the Exclude tab of the SNMP
Discovery Settings dialog box. Discovered devices will be shown in the Discovered tab.
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The application periodically checks, or polls, the status of discovered devices based on a defined polling rate,
either a global rate for all devices or at a device-specific rate. At each polling interval, the discovery service
checks that the device is still online and verifies its status.
To ensure that devices are polled according to their defined polling rate, the polling rate must either be equal to
the heartbeat rate, or be a value which is divisible into the heartbeat rate. For example, if the default heartbeat
rate is 1 hour (or 60 minutes), the polling rate could be set to 1, 2, 3, 4, 5, 6 or 10 minutes, and so on.
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Individual polling periods can be set for each discovered device on the Polling tab of the devices Device
Properties dialog box. If the global polling rate is not set to always override the device-specific settings, a
devices specific polling period overrides the global polling period.
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VisualSAN allows the user to view the events that are currently being posted via the Live Event Monitor, and the
events that have already been posted and recorded into the Event Database via the Event Log Viewer. There
are multiple ways to show the Live Event Monitor (such as via the toolbar or the menu bar).
The Events - Live Viewer is a real-time listing of events that are posted to the applications event queue. When
devices are polled according to the device polling interval, the event queue and the viewer are updated.
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The events that are stored in the database can also be viewed. To activate the Events Log Viewer, select the
application from the VisualSAN Explorer rollup application
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Lesson 5: Summary
Key points covered in this lesson:
z Discover configuration includes:
Selecting IP addresses to included or exclude
How frequently the discovery polling should occur
Changing of SNMP read strings as required by site-specific
policies
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VisualSAN not only has the ability to display Fibre Channel switch zoning information in the User Interface
Topology Map, it also allows the user to perform zone control commands, such as to create an alias or zone.
This ability to zone a fabric is limited to the B-series and M-series switches at this time.
With the default configuration settings, the alias, zone, and zone set information is obtained every thirty minutes;
it is not an item that is polled for at the switches polling rates.
If any zoning information related to any non-active Zone Set is changed via another application (not VisualSAN),
VisualSAN will not reflect these changes until the next discovery cycle, which could be as long as the set
discovery interval (30 minute interval default value).
Any changes related to an active Zone Set made through another application will be reflected by VisualSAN if
these conditions are met:
FabricWatch is installed and operating on at least one of the Fabric switches related to the change
The Fabrics FabricWatch-installed switch is configured to send SNMP Traps to the VisualSAN Management
Station
The Fabrics FabricWatch installed switch is configured to send SNMP Traps of Event Trap Level 5.
Status information for B-series switches is obtained via SNMP. Zoning is done via the Brocade
Application Programmer Interface (API) and requires a username and password.
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When VisualSAN is installed, the username and password for discovered switches is assumed to be the Brocade
default (admin and password.) The Zone Settings configuration user interface window can be used to modify the
username and password information for each switch.
Each discovered Fibre Channel switch will be shown in the display. To modify a username and/or a password
for a particular switch, simply select the switch in the display window, type in a valid username and password,
and click the OK button.
Note: Failure to connect to a particular fabric may be a result of many things. The most common reasons are:
An incorrect username/password combination is entered
The maximum number of API connections to the Brocade API are already established
The firmware revision of the fabric switches is not supported.
When a proper connection is made to each fabric, VisualSAN will obtain the zoning information. At this point, full
zone visualization is possible.
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Zone Visualization
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The Zone Visualization Rollup is a convenient mechanism for display of the fabric aliases, zones, and zone sets
(configs). It also serves as a color-keyed legend to assist in the identification of each item displayed.
To display the Zone Visualization rollup, simply select the Zone Visualization sub-menu option from the View
Menu Bar, Topology option.
The Zone Visualization rollup initially shows no items - to show aliases, zones, and/or zone sets, click the button
to the left of the ?, or simply right-mouse-click in the empty space to show the selection menu
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Active
Inactive
Alias
Zone
Zone
Set
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With devices visible in the Topology Map, the new menu functionality includes the ability to change the color of
the selected item or remove the item from the Topology Map. Also, double-clicking an item in the list brings up
the Color Chooser dialog for that particular item. The Zone Visualization display also displays the type and
activity level of each item.
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Zone Visualization can also be obtained by right-clicking on the Topology Map and making a menu selection.
Zone Visualization: View Alias, View Zone, and View Zone Set menus, show all aliases, zones and zone sets for
all discovered fabrics.
If a fabric-filtered list is desired, right-clicking a fabric object or fabric switch will list only those aliases, zones
and zone sets which apply to that selection.
The VisualSAN Menu Bar Map selection also contains the Zone Visualization menu. When any alias, zone or
zone set is chosen via this menu, the Zone Visualization rollup is automatically activated. The Topology Map
menu also allows the user to bring up the Zone Explorer application.
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Zone Explorer
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The Zone Explorer application is designed to incorporate all of the Zone Visualization and Control functionality of
VisualSAN into one convenient user interface.
To activate the Zone Explorer, simply click on the Zone Explorer toolbar item or choose Zone Explorer from the
View menu.
The Zone Explorer Zone Visualization pane incorporates the same Zone Visualization functionality as the Zone
Visualization rollup. In addition, after selecting any alias, zone or zone set in the Zoning Network Tree Hierarchy
View, the View on Map button is activated, allowing the user to view the selected item on the Topology Map. The
right-mouse-click menu for each item in the Zoning Network Tree Hierarchy View also incorporates this View on
Map functionality.
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To create aliases or zones from the Topology Map, select the objects to be zoned and then right-click on one of
them. Select Create Alias or Create Zone from the Zone Control sub-menu .
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When creating a Zone, the Create Zone dialog appears, requiring the user to enter a zone name, select a fabric
from the list of fabrics and select the type of zoning to implement. World Wide Port Zoning is the supported
CLARiiON zoning scheme.
Note: If a fabric or switch is selected along with the other devices to be zoned, the Fabrics dropdown selection
will not be available selecting a switch or a fabric automatically fills in this field.
When the OK button is clicked, the user will be prompted for the username and password for the fabric in which
the zone or alias will be created. After an initial change to a particular fabric, the user will not be prompted for
username and password for any subsequent changes. When multiple switches are ISLed (Inter-Switch Linked)
together, VisualSAN requires the passwords for each switch in the Fabric to be identical.
The process for creation of an alias is identical to the zone creation process.
The Topology Map right-click menu also allows the user to add or remove selected devices from existing aliases
or zones. However, the Topology Map does not allow the user to manipulate zone sets this activity must be
done in Zone Explorer.
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If a fabric is selected, the fabric ID, active zone set, and total number of alias, zone and zone sets in the fabric
are shown.
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If a zone is selected, the zone components are listed, whether they are ports, aliases, etc.
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Creation of an alias or zone via the Create Alias or Create Zone dialog boxes is similar to what was described in
the Zone Control Topology Map described earlier, with these differences:
The Fabrics dropdown box is not selectable when the Create Alias or Create Zone dialog is launched.
The Members section of the dialog is not automatically populated. The user is required to manually select
the items to include in the alias or zone.
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In addition to aliases and zones, the user can create zone sets. The Create Zone Set dialog requires the user to
enter a zone set name and select the zones that will be members of the new zone set.
Modifying an alias, zone or zone set launches the Modify Alias, Modify Zone or Modify Zone Set dialogs,
respectively. These dialogs are identical to their Create dialog counterparts, showing the current members of the
selected item to modify.
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Lesson 6: Summary
Key points covered in this lesson:
z Zoning and refresh of information is communicated from
VisualSAN via SNMP
z Both M and B-series switches are supported
z By default, a 30 minute zoning information refresh rate
is set
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Lesson 7 Contents
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As part of the path configuration process, first create a path from a host to a storage system. This pathing is
achieved via LUN masking, the process by which certain LUNs are made available to certain hosts. To define the
path, select an eligible device (either a host, cluster, storage system, logical unit, or fabric) in the topology map or
device tree, right-click it, and select Provision Storage. Instead of right-clicking, select Provision Storage from
the Settings menu.
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In the Storage Provisioning Wizard Step 1 dialog box select the Host to create volume access for (if a cluster
is selected, select a single host and complete all 5 steps for the first host and then repeat this procedure for each
additional host in the cluster.) Click Next.
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The Storage Provisioning Wizard Step 2 dialog box appears. Select a radio button to filter the list of selectable
LUNs.
Select one of the following options:
All logical units: to display all logical units physically connected to the host
Unassigned logical units: to display the logical units physically connected to the selected host and not in
any LUN masks with other hosts
Logical units used by cluster: to display only logical units that are in a LUN mask with one or more
members of the cluster
Select the checkbox of the LUNs to associate with the host or cluster. Note that LUNs must be selected from the
same storage system.
Click Next.
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To locate LUNs that are not listed, click Search Criteria to enter specific details about the LUNs to be located.
The results of the search are added to the list.
Click Next.
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In the Storage Provisioning Wizard Step 3 dialog box, select one of the following options:
Create new storage group and type the name of the storage group to be created. This new group is created
in Navisphere Manager and is available for use in VisualSAN.
Use Existing Storage Group and select an existing group from the list. These groups are created in
Navisphere Manager for CLARiiON storage systems and are detected by VisualSAN.
For more information on a storage group, select the group and click Properties.
Click Next.
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On the Storage Provisioning Wizard Step 4 dialog box select one of the following options:
Automatic Zoning to use an existing zone or create a zone through an existing fabric. The available fabrics
appear in the tree when this option is chosen.
The Automatic Zoning tree displays the fabric to which the selected host is connected, its HBA port,
and the storage ports potentially visible to the HBA port. A green check mark precedes a storage port if it
is already zoned in the selected zone set. Otherwise, if the ports are not already zoned, click on their
checkboxes to include them.
Click Configure Zone Set to verify or change the zone set to which this zone belongs. The active zone
set appears by default. Expand a fabric tree and select the desired zone. For more information on a
fabric, such as the HBA and storage port to which it connects, click Details.
Click Configure Zoning to make modifications to the selected zone. In the Zoning dialog box, select the
zone set to which the zone is added. Select either Create New Zone and type the name of the zone or
Use Existing Zone and select an existing zone.
Manual Zoning to use other tools, such as Zone Explorer, to configure the zone for this path.
Click Next.
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The Storage Provisioning Wizard Step 5 dialog box displays the changes that will take effect when Finish is
clicked. If satisfied with these changes, click Finish.
No settings that are created in the wizard are committed to the appropriate devices until Finish is clicked. The
progress of the desired changes is tracked with the current operation highlighted.
After each step is completed it will be identified as completed by a green check mark. At the completion of the
entire operation the Cancel button is replaced with a Close button.
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Lesson 7: Summary
Key points covered in this lesson:
z The workflow for storage provisioning with VisualSAN is:
Select host
Select LUNs
Select storage group
Select zone paths
Commit changes
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Module 5: Summary
Key points covered in this module:
z Identify VisualSAN components, services, functions and high-level
architecture
z Navigate the VisualSAN interface
Identify the meanings of icon colorization
Interpret the meanings of symbols in the status bar
z Activate the discovery process
zone visualization
zone creation
z Identify the switches qualified for use with VisualSAN
z Describe the process for zone creation and implementation
z List the steps to perform storage provisioning using the
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