Michale D.

Kelly
EDUCATION:
Texas State University
Bachelor of Science in Applied Sociology
Minor in Aging and the Life Course

San Marcos, Tx
Grad Dec 2015

RELEVANT COURSE WORK:

Major GPA: 3.10
Sociology 1310: Introduction to Sociology
Psychology 3313: Adult and Aging
Sociology 3383: Aging and Society
Sociology 3384: Death and Dying
Sociology 4306: Sociology Theory
Sociology 4308: Quantitative Research
Sociology 4309: Qualitative Research
Sociology 4690: Internship in Applied Sociology
WORK EXPERIENCE:
San Marcos Community Living Program
San Marcos, Tx
Direct Support Professional
Sept 2015-Present
Communicate effectively with staff and residents with mental illnesses.
De-escalate resident situations in a respectful manner.
Build relationships with the residents to help them live a meaningful lifestyle.
Observe residents take self-administered medication.
Texas State University-Undergraduate Admissions Office
San Marcos, Tx
Customer Service Representative
Sept 2012-July 2015
Assisted visitors with delivering documents and campus directions.
Answered multi-line telephone, entered data entry and copied/shred documents.
Trained new employees on data entry and customer service.
INTERN EXPERIENCE:
San Marcos Community Living Program

San Marcos, Tx
Aug 2015-Present

VOLUNTEER EXPERIENCE:
Heavenly Hands Adult Day Center
San Antonio, Tx
Care Provider
Summer 2012
Assisted elderly with daily activities.
Assisted elderly with eating breakfast and lunch.
St. Francis Nursing Home
San Antonio, Tx
Nurse Assistant
Nov 2010-May 2011
Assisted nurses in providing care and grooming residents.
Assisted elderly with activities, eating lunch, and exercising.

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