Professional Documents
Culture Documents
Square Pharmaceuticals Limited
Square Pharmaceuticals Limited
1 Introduction:
On the course training and development we were assigned to submit a term paper on any
companys Human Resource practices in real life or the training effectiveness of real life
scenario. We have chosen Square Pharmaceuticals Limited which is basically a
Pharmaceuticals product producing company for our assigned job.
Human resource is the most important part of any pharmaceuticals company. Therefore
human resource management gets a great importance in Pharmaceuticals Company in the
world. All most all developed country uses many techniques and strategy for human resource
management. Human resource practice is being used to make human resource management
more effective and less time consuming.
1.2 Objective:
Main objectives of our report are:
To know the training effectiveness in real life which includes:
Recruitment
Selection
Employee training & development
Compensation
Performance appraisal
1.3 Methodology:
To complete the paper both primary and secondary data were required. Interviewing the HR
Executive of the company collected primary data and secondary data were collected from
companys documents, web sites and books.
1.4 Importance:
Training and development is a important course for us. It is necessary in this course to learn
book as well as practical knowledge. It has to realize the books implication in practical field.
If any one do not know the real experience about a companys Human Resource
Management Practice then the person do not acquire the complete knowledge. To make this
Term Paper is we have a opportunity to learn many thing about training effectiveness in real
life. That clear our knowledge those already know us by book.
1.5 Limitation:
We made our term paper on the topic Human Resource management Practice in Square
Pharmaceuticals limited. We suffered a lot to make appointment a Human Resource
manager in Square Pharmaceuticals Limited. We spent more time to make an appointment.
Some of the time, the Human Resource Manager of Square try to say that I dont want to
give the data. When we incorporate data in our term paper then we need some additional
data. If we found that additional data, it would very helpful for us to make a term paper. But,
Square did not give us appointment.
In Bangladesh Pharmaceutical sector is one of the most developed hi-tech sector which is
contributing in the country's economy. After the promulgation of Drug Control Ordinance 1982, the development of this sector was accelerated. The professional knowledge, thoughts
and innovative ideas of the pharmacists working in this sector are the key factors for this
development. Due to recent development of this sector it is exporting medicines to global
market including European market. This sector is also providing 95% of the total medicine
requirement of the local market. Leading Pharmaceutical Companies are expanding their
business with the aim to expand export market. Recently few new industries have been
established with hi-tech equipments and professionals which will enhance the strength of this
sector. The Rise of Pharmaceutical Sector of Bangladesh.
Square today symbolizes a name a state of mind. But its journey to the growth and
prosperity has been no bed of roses. From the inception in 1958, it has today burgeoned into
one of the top line conglomerates in Bangladesh. Square Pharmaceutical Limited, the
flagship company, is holding the strong leadership position in the pharmaceutical industry of
Bangladesh since 1985 and is now on its way to becoming a high performance global player.
CORPORATE HISTORY :
Year of Establishment (Initially as a Partnership)
: 1958
: 1964
: 1984
Co. Ltd.
Converted into Public Limited Company
: 1991
: 1994
: 1995
: 1998
: 2007
Business Lines
Authorized Capital
Paid-up Capital
Number of Employees
: 3,001
Subsidiary Company
Associate Company
We strive for
At the very fast, they look for top quality health care products at the least cost
reaching the lowest rungs of the economic class of people in the country. They value
our social obligations.
They owe their shareholders and strive for protection of their capital as well as ensure
highest return and growth of their assets.
They strive for the best compensation to the all the employees who constitute the
back-bone of the management and operational strength of the company through a
pay-package composing salary/wages, allowances, bonuses, profit participation, leave
salary and superannuating & retirement benefits.
They strive for the best co-operation of the creditors & debtors the banks and
financial institutions that provide financial support when we need them, the suppliers
of raw materials & suppliers who offer them at the best prices at the opportune
moments.
They strive for fulfillment of our responsibility to the Government through payment
of entire range of due taxes, duties and claims by various public agencies like
municipalities etc.
They strive for equality between sexes, races, religious and regions in all spheres of
our operation without any discriminatory treatment.
They try hard for an environment free from pollution and poisoning.
2.7 Corporate Focus:Our vision, our mission and our objectives are to emphasize on the quality of product,
process and services leading to growth of the company imbibed with good governance.
Top Management: Board of Directors
As per provisions of the Article of Association, Board of Directors holds periodic meetings
to resolve issue of policies and strategies, recording minutes/decisions for implementation by
the Executive Management.
Executive Management:
The Executive Management is headed by the Managing Director, the Chief Executive Officer
(CEO) who has been delegated necessary and adequate authority by the Board of Directors.
Company Hierarchy: MD-Managing Director, DMD-Deputy Managing Director, EDExecutive Director, DIRECTOR, GM-General Manager, AGM-Assistant General Manager,
MANAGER, EXECUTIVE (Senior & Junior), OFFFICER, OFFICE ASSISTANT
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MD
DMD
ED
DIRECTOR
GM
AGM
MANAGER
EXECUTIVE (SENIOR&JUNIOR)
OFFICER
OFFICE ASSISTANT
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part of the process of the human civilization. And their mission is to produce and provide
quality and innovative healthcare relief for people, maintain stringently ethical standard in
business operation also ensuring benefit to the shareholders, stakeholders and the society at
large. Square Pharmaceuticals ltd. is a part of Square Group. All we know that Square group
is concerns with a lot of business such as Chamival Division, Square Toiletries Limited,
Square Spinning Ltd. etc.
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important activity when unemployment rates are low and economic growth is strong, as firms
compete to attract the qualified employees they need to succeed. Recruiting can be quite
expensive.
From Square Pharmaceutical Limited organizations point of view, recruitment takes place
the whole year whenever it is required or needed. It may be once in a year in more than that.
The company recruits people from external sources at all levels. Square Pharmaceutical
Limited consists of seven departments namely: Marketing department, IT department,
Quality Management department, Personal and Administration department, Technical and
Service department, Commercial department and Accounts and Finance department. Every
department has heads and executives.
For executive positions, skilled, experienced and reputed employees are hired form
the outside.
For marketing department, the company fills higher positions through internal
promotion only.
Fresh graduates are recruited at the entry in the post of medical promotion officer.
The company does not seek any experience for recruiting entry-level employees.
Following preliminary interview, written test and final interview; medical promotion
officers are selected on a temporary basis. The temporary selected applicants are then
sent for six weeks induction training.
After the completion of training, the employees are appointed for six months as
probationary period.
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Selection occurs after the step of recruitment. There the organization decides who will be
hired. Among a huge number of employees, they short-listed the best ones. However, the
selection process varies from organization to organization. They can collect the application
blanks and conduct the brief and formal interviews. They can also take help from the tests,
interviews, assess me centers, background checks etc. However, the second step is the costly
process for selection.
Typically, firms follow these steps while selecting. These steps may vary to one firm to
another.
Initial Screening
Completion of Application Form
Employment test
Comprehensive Interview
Background test
Physical Examination
Final Employment Decision
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Square Pharmaceutical Limited selection process is a bit different from the above process.
They go through the following procedures to select candidates:
Once the pull of applicants applied for the vacant position, Square Pharmaceutical
Limited takes examination of them, which is a written examination.
Then among them who passed the written examination successfully are invited to
attend an oral test or viva, which is called the Managerial Viva. Here potential
candidates are interviewed by the Personnel Department Manager or by the Manager
of the department.
Those that get the green signal from the Managerial Viva then are asked to face a
Comprehensive Interview in front of the Board of Directors. This is called Directors
Viva. As all know that Square is a leading National company, it is run by a Board of
Directors consists of the owners and stockholders.
These members of the Board of Directors take the final decision about selecting
employees from the peoples.
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Training and development is now a significant part for every organization to update and
make workforce competitive in the company to perform effectively and efficiently. Square
Pharmaceutical Limited would take training and development program for it is every level
of the workforce. It will conduct based on the performance and base on the situation. It will
highlight to update its workforce through external training center, as it has no internal
training institution. Here those who will receive training, have to maintain a permanent
contract, which will ensure retain of those upgraded workforce.
Square Pharmaceutical Limited provides training and development packages for it
employees. They are
The training programs Square Pharmaceutical Limited has are shown in the table
below-
Training Program
Duration
Level of Employee
Effective Office
Minimum 03 Days
Negotiation Skills
Minimum 03 Days
Executive
Office Communication
Minimum 03 Days
Non Executive
Introductory Training
About 02 Months
Field Workers
Management
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Though Square Pharmaceutical Limited does not have any training institute yet they
train employees by
5.1.1 Promotion:
People are promoted form Medical Promotion Officer to Senior Medical Promotion Officer,
Territorial Manager, Regional Sales Manager and then Sales Manager. The more efficiently
employee woks, the more quickly promotion is awarded. To award promotion, the company
systematically evaluates performance for medical promotion officer, senior medical
promotion officer and executives following the set criteria.
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5.1.4 Increments:
An increment is defined as the increase in the salary according to the performance of the
employees. Square Pharmaceutical Limited would provide increment to the salary of the
employees according to the satisfactory performance.
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Each year, a significant number of Field Forces complete their induction training program
and joined to their respective markets and appear at examination in every month for further
development.
Field Forces Refresher Course
For updating product knowledge and selling skills of field forces, Refresher Course is
organized in four different regions in every month.
Territory Manager Training
Twice in every year, mid-level managers of sales participate in the training program titled
Sales Territory Management at a regular basis.
Every year a number of Distribution Assistants (DA), Data Entry Operators (DEO) go under
induction training program immediately after initial recruitment.
Each month, Refresher course for DA, Driver and Packers is organized in two different
depots for updating their knowledge.
Other Activities:
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We conduct health, Hygiene & different awareness program for our colleagues.
6.1 Conclusion:
Square Pharmaceutical Limited is a very well known national figure in Bangladesh. They
are the biggest organization in Bangladesh. Square Pharmaceutical Limited has a very well
reputation for this working environment. Usually they only recruit people for all-level jobs,
because they believe in the internal growth of their current employees. So it is easily
understandable that Square Pharmaceutical Limited prefers their current employees first.
That is why employees do not leave this organization. It is also true that Square
Pharmaceutical Limited has a number of good employees who are talented as well as
committed to the organization. They have very good communication skills. This is because
of Square Pharmaceutical Limiteds strong recruiting and selection process. Before taking
employees they analyze on those position. They find out what are the responsibilities they
should perform and what is the recruitment to perform those activities. Square
Pharmaceutical Limited has a structured planning for those processes. They conduct the
processes in different steps. For this reason they have to spend time but finally they are being
able to get the most prefect employees for their organization.
6.2 Recommendation:
As Square Pharmaceutical Limited is one of the leading national companies of Bangladesh
its human resource policies are much more competent and well organized than any other
organization of Bangladesh. Even many Multinational companies are falling behind in the
means of human resource practices than Square Pharmaceutical Limited those are
competing with the mentioned company. The training process of Square Pharmaceutical
Limited is very widely spread to fulfill employees need to be more competitive. Each level
of employees are facilitate with the training and development programs of Square.
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Employees are trained both on the job training along with off the Job Training. Both internal
and external trainers are available to train employees in the organization. The great feature of
its development process is that it provides allowances according to the company rules to the
employees when they are going for an external training. But the lacking of Square
Pharmaceutical Limieds development system is that it does not have any Training Institute
of its own. Square Pharmaceutical Limited has the structural support to establish a training
institute to build its employees as it requires. In the selection process of Square it does not
have any physical examination of the selected employees. There is no specified process of
the Background Investigation of the selected employees. It is recommended that it should
adopt these steps also in the selection process which will help them to have more competent
employees in the organization. Compensations and benefit programs are standard enough in
Bangladesh to retain employees in the organization but as Square Pharmaceutical Limited
is a company which is competing with many global companies so it should develop a
compensation program which will be competitive enough to attract not only Bangladeshi
candidates but also the candidates those are globally competitive.
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References:
Class note and journal provided by course instructor Laila Zaman
HR Executive, Rashedul Hasan.
Guideline provided and assisted student teaching assistant Ferdoousi Rob
Personnel/Human Resource Management- David A. Decenzo/Stephen P. Robbins
Human Resource Management-Cynthia D. Fisher/Lyle F. Schoenfeldt/James B.
Shaw.
www.google.com
www.squarepharma.com.bd
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