TQM II

Part A
1.List down 7QC tools?
2.List down 7 new management tools?
3.List down various types of benchmarking?
4.List down different types of FMEA?
5.What are the various phases involved in sixsigma?
6.List down different types of control chart?
7.Define process capability?
8.Define process capability indices Cp & Cpk ?
9.What is Risk priority number?
10.Differentiate control limit & specification limit?
11.Define standard deviation and write its formula?
12.Define variable data & Attribute data?
13.List down the benefits of FMEA?
14.Define mean, median & mode?
15.Benefits of Benchmarking?
16.Benefits of sixsigma?
17.Give an example for detection & prevention techniques?
Part B
1. Explain Seven traditional tools of quality?
2. Explain Seven management tools of quality?
3. Explain Sixsigma methodology with its methods & metrics?
4. Explain the Procedures involved in various stages of FMEA?
5. Briefly explain the method of implementing Benchmarking process?
6. List down the elements/Clauses involved in ISO 9000? (4 marks only)
7. Explain implementation of quality system for registration process?
8.Explain about the documentation procedures of Quality management system?
9.Explain about Quality Auditing techniques?
10. Briefly explain about QS 9000 Quality management system problem?
11. List down the requirements of ISO 14000? (4 marks only)
12.Various stages involved in the implementation of ISO 14000/EMS Model?

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