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Xerox 5225
Xerox 5225
CAUTION
This equipment generates, uses and can radiate radio frequency energy, and if not installed
and used in accordance with the instructions documentation, may cause interference to radio
communications. It has been tested and found to comply with the limits for a Class A computing device pursuant to subpart B of part 15 of FCC rules, which are designed to provide reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area is likely to cause interference in which case
the user, at his own expense, will be required to correct the interference.
Service Documentation
WorkCentre 5020 Service Documentation
701P47442
Initial Issue
July, 2007
***Xerox Private Data***
All service documentation is supplied to Xerox external customers for informational purposes
only. Xerox service documentation is intended for use by certified, product-trained service personnel only. Xerox does not warrant or represent that it will notify or provide to such customer
any future change to this documentation. Customer performed service of equipment, or modules, components, or parts of such equipment may affect whether Xerox is responsible to fix
machine defects under the warranty offered by Xerox with respect to such equipment. You
should consult the applicable warranty for its terms regarding customer or third-party provided
service.
If the customer services such equipment, modules, components or parts thereof, the customer
releases Xerox from any and all liability for the customer actions, and the customer agrees to
indemnify, defend and hold Xerox harmless from any third party claims which arise directly or
indirectly from such service.
While Xerox has tried to make the documentation accurate, Xerox will have no liability arising
out of any inaccuracies or omissions. Changes are periodically made to this document.
Changes, technical inaccuracies, and typographical errors will be corrected in subsequent editions.
Copyright 2007 Xerox Corporation. All rights reserved.
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respective companies
WorkCentre 5020
July, 2007
i
WorkCentre 5020
July, 2007
ii
Introduction
How To Use This Manual................................................................................................
Initial Issue
WorkCentre 5020
iii
July, 2007
i
Introduction
Introduction
July, 2007
ii
Initial Issue
WorkCentre 5020
This manual is used as the standard service manual for the WorkCentre 5020.
Enter any comments and/or corrections regarding the WorkCentre 5020 service manual on the
Publication Comment Sheet, and send it to the Technical Support Center SDEG.
Chain 9 Marking
Chain 10 Fusing and Copy Transportation
This manual describes the standard procedures for servicing the WorkCentre 5020. Refer to
Section 1 Service Call Procedure for efficient and effective servicing during maintenance calls.
Contents of Manual
The terminology and symbols used throughout this service manual are described as follows:
WARNING
This section contains the Repair Analysis Procedures (RAPs) necessary to repair all faults
other than image quality faults.
NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently.
Reference:
This section contains the Repair Analysis Procedures (RAPs) that are used to diagnose image
quality defect problems.
Purpose:
Used to describe the purposes of adjustment and troubleshooting.
This section contains a list of spare parts list for the WorkCentre 5020.
PL:
Indicates the parts list for reference.
ASSY:
Means Assembly.
Safety Critical Components (SCC):
These are components, such as electrostatic-sensitive IC chips, which could be damaged if not
handled properly. Follow the regulations regarding Safety Critical Components set by FUJI
XEROX Co., Ltd.
July, 2007
iii
Introduction
Introduction
July, 2007
iv
Initial Issue
WorkCentre 5020
1-3
1-4
1-4
1-5
1-5
Initial Issue
July, 2007
1-1
WorkCentre 5020
July, 2007
1-2
Initial Issue
WorkCentre 5020
1.1.1Safety
1.
Before you bring back any sample for the purpose of investigation/analysis, always obtain
permission from the customer. Make sure you assure them that the data will not be used
for any other purpose.
To prevent any accident that may occur during maintenance service, any warning or any caution regarding the service must be strictly observed. Do not perform any hazardous operation.
1.
2.
Power Supply
To prevent electrical shocks, burns, or injury, etc., be sure to switch OFF the machine and
disconnect the plug before starting the maintenance service. If the machine has to be
switched ON, such as when measuring a voltage, take extra care to avoid an electrical
shock.
2.
3.
3.
Follow the safety guidelines established within the OpCo and ensure that customer data
do not get compromised during service.
Reference Materials
2.
Disassembling
Read all relevant service documentation, so that you can take a systematic approach.
Make sure to note the assembled condition of the machine before removing parts or disassembling it.
3.
See that safety devices for preventing accidents, such as fuses, circuit breakers, interlock
switches, etc., and those for protecting customers from injury, such as panels and covers,
function properly. Modifications that hinder the function of any safety devices are strictly
prohibited.
5.
7.
4.
6.
Heavy Parts
When removing or installing heavy parts, keep your back straight and lift with your legs.
Some parts should not be lifted by one person:
4.
Drive Area
Never inspect, clear or lubricate the drive components, such as chain belts, chain wheels
or gears, when the machine is in operation.
WARNING
Never discard the Drum/Toner Cartridges into a fire. Always keep them away from
open flames to prevent them from igniting and causing a fire.
Specified Tools
Follow the instructions when a particular tool is specified.
NOTE: For separation and processing methods for replaced parts or consumables, refer
to Common Technical Information No. 2-138 for all machines.
Since toner can be explosive, sweep or brush any spilled toner into a container to collect
it. To clean away the remaining toner using a vacuum cleaner, always use an FX standard
vacuum cleaner that is toner-tolerant. Never use the customer's vacuum cleaner.
8.
5.
Check the Service Guide for more information on the earthquake preparedness kit.
9.
Initial Issue
WorkCentre 5020
July, 2007
1-3
If you have replaced the following consumables, affix the "U-TAG" so that the recyclable parts will be handled appropriately.
a.
Drum Cartridge
b.
Toner Cartridge
General Precautions
Place any service-related trash into a trash bag and bring it to the service office.
1.1
1.
1.
2.
3.
Copy quality
4.
2.
3.
1.
4.
Check the copy sample and the Service Log from the last call.
2.
If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring
Data.
1.
2.
3.
If there are no applicable RAPs, troubleshoot by referring to the BSD in Section 7 Wiring
Data.
3.
Make several copies using the Test Pattern (499T247), then check the quality.
4.
Look at the last 20 error codes in order to understand the machine status.
1.
Make several copies using the Test Pattern (499T247), then check the quality.
2.
If there is a problem in copy quality, perform the applicable RAP in Section 3 Image Quality.
Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode).
When the last error code is displayed, press the [Start] key to return to the Function
input screen.
Pressing the [Stop] key during the display will stop it and return you to the Function
input screen.
5.
6.
2.
Check for parts that require periodic cleaning/replacement by referring to the TRIM
Checklist and the Periodic Replacement Parts/Consumables List. Clean them if necessary. If replaced, always clear the counters of the corresponding items in the Chain Func.
2.
Look at the last 20 error codes in order to understand the machine status.
Make several copies using the Test Pattern (499T247), then check the quality.
3.
Enter Diagnostic Mode. Enter [40-01] (Display Error History How to Enter the Diagnostic Mode).
When the last error code is displayed, press the [Start] key to return to the Function
input screen.
Pressing the [Stop] key during the display will stop it and return you to the Function
input screen.
2.
3.
4.
5.
1.2, 1.3
July, 2007
1-4
Initial Issue
WorkCentre 5020
When servicing the machine, check the number of copies and the replacement interval for the
consumables and parts that require periodical cleaning/replacement. Clean or replace them if
necessary. The IOT history can be checked at Chain-Function > NVRAM R/W, while the IIT
history can be checked in the Counters (refer to Diagnostic Mode in Section 2 Status Indicator
RAPs). For items that cannot be checked in the Diagnostic Mode, clean or replace them
according to the replacement intervals (standard PV).
CAUTION
Every
time Service Details
No.
Service Items
1.1
Do not keep toner and drum cartridges in your car for long periods of time.
Table 1
Parts/Consumables
Name/PL No.
Replacement
Interval (copies) Counters Check
1.2
50,000
100,000
50,000
Fuser Unit
100,000
Toner Cartridge
6,000
Drum Cartridge
36,000
Safety Precautions
6.1
6.2
6.3
No
31,000 (Warning)
36,000 (Machine Stops)
CAUTION
Do not touch the Drum of the Drum Cartridge.
Initial Issue
WorkCentre 5020
July, 2007
1-5
1.4, 1.5
1.4, 1.5
July, 2007
1-6
Initial Issue
WorkCentre 5020
2-3
RAPs
U0-1 Main Motor Stop Error ............................................................................................
U1-1 Main Motor Rotation Error ......................................................................................
U2-1 Carriage Module Fail ..............................................................................................
U3-5 Laser Power Or ROS Motor Fail ...........................................................................
U4-1 Fuser On Time Fail................................................................................................
U4-2 Over Heat Temp Fail .............................................................................................
U4-3 FS1 Thermistor Defect ..........................................................................................
U4-9 Fuser Fan Defect...................................................................................................
U6-2 RAM Read/Write Check Error ...............................................................................
U6-3 NVM Data Defect ..................................................................................................
U6-4 NVM Read/Write Cannot Be Executed .................................................................
U6-5 CPU Power To Access NVM Is Not Enough .........................................................
U7-0 UI Communication TimeOut ..................................................................................
U7-1 UI Communication Error........................................................................................
U8-1 Billing Counter Defect............................................................................................
U9-0 HVPS Fail..............................................................................................................
Initial Issue
WorkCentre 5020
2-25
2-25
2-26
2-26
2-27
2-27
2-28
2-28
2-29
2-29
2-30
2-30
2-31
2-31
2-32
2-32
July, 2007
2-1
July, 2007
2-2
Initial Issue
WorkCentre 5020
Diagnostic Mode
Operating Principles
Wiring Data
Perform RAP
Reference
Information
Check if the fault is repaired
Completed
Initial Issue
WorkCentre 5020
July, 2007
2-3
Descriptions related to connectors are expressed as follows: P/J12" -> The connector (P/
J12) is in the connected state. "P12" -> The plug side when the connector (P/J12) is in the
disconnected state (except when it is directly connected to a board). "J12" -> The jack
side when the connector (P/J12) is in the disconnected state (except when it is directly
connected to a board).
In a RAP, "P/J1 <=> P/J2" means that all the opposing pins between "P/J1" and "P/J12"
(refer to Section 7, Wiring Data) should be measured.
The voltages on small connectors are measured using a special tool. Handle the tool
carefully because it has a sharp tip.
The numerical values described in the RAPs are for reference only. Approximate values
are considered to be the same.
Note that for the checks specified in the RAP, you must check the references for the parts
that must be removed and their procedures.
"Replacement" in the RAPs indicates the parts that are considered to be the cause of the
problem. Check by replacing the parts and, if necessary, the assembly that contains those
parts.
In the RAPs, the highest level paper supply is called "Tray 1," and the one below it is
called "Tray 2."
In the RAPs, some procedures are described separately for each specification. Follow the
instructions for your model to repair the faults.
The voltage of the power supply (measure the voltage at the power outlet to see if it is
within specification).
The power cord for damage, short circuits, open circuits, and wrong internal connections.
The machine is not installed in a place with high temperature, high humidity, low temperature, low humidity, or a place with drastic changes in temperature.
The machine is not installed near a water outlet, humidifier, heater or fire source, dusty
areas, or under the direct draft of an air conditioner.
The machine is not installed in a place where volatile or flammable gas is generated.
Safety Considerations
Before servicing, always unplug the power cord unless required otherwise. When the
power is turned ON, never touch a current-carrying part unless required otherwise. Also,
since current is carried in the LVPS power switch/inlet even when the power is turned
OFF, never touch this area.
When turning the power ON to perform a check while the Interlock Switch or Security
Switch is also turned ON and the covers are removed, always disconnect the connector
( P/J140) that is connected to the ROS, unless required otherwise, because a laser beam
might be emitted from the ROS.
When connecting the connector ( P/J520) on the HVPS according to the instructions in
the RAP, never touch the HVPS and high-voltage output parts.
When performing a high voltage output check using the Input Diagnostics or Output Diagnostics in Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also, never touch any high voltage output section when performing the high voltage
output check.
When operating the Drive Section using the Input Diagnostics or Output Diagnostics in
Diagnostic Mode, make sure that all covers are installed unless specified otherwise. Also,
never touch the Drive Section while operating it.
Be careful not to burn yourself when touching parts that can get very hot.
When servicing, use a grounded wrist band to remove static electricity from your body.
RAP Flow
RAPs are a good place to start in diagnosing a failure. RAPs guide you through the troubleshooting process by checking for the presence of error codes and other types of problematic
symptoms. To troubleshoot problems related to image quality, refer to Section 3 Image Quality
Troubleshooting.
When troubleshooting using RAPs, prepare normally working parts such as the AIOC
PWB, LVPS, HVPS and Fuser in advance because they might be required to identify a
failure. In addition, if the fault cannot be repaired, replace the "parts considered to be the
cause" and related parts in sequence and check the operation.
When servicing, always disconnect the power cord unless required otherwise. When the
power cord is connected, never touch any current-carrying part unless absolutely necessary.
July, 2007
2-4
Initial Issue
WorkCentre 5020
Yes
No
Procedure is complete
Yes
Yes
Initial Issue
WorkCentre 5020
July, 2007
2-5
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
Error Name
Tray1 F/O#1 SNR on JAM
Explanation
Timeout between Tray1 Feed Clutch ON and Tray1 Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Feed Roll or Retard Pad dirty, contaminated with paper dust, worn, or faulty
C1-1
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5)(REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)
Replace the Tray1 Feed Clutch (PL 2.2) (REP 2.2.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
July, 2007
2-6
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.4
Figure 4
Error Name
Tray1 Regi SNR on JAM
Explanation
Timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty
C1-2
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J501)
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
- Wire between IOT Registration Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
- Wire between IOT Registration Sensor J156-2 and LVPS J503-2
- Wire between IOT Registration Sensor J156-1 and LVPS J503-3
Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Initial Issue
WorkCentre 5020
July, 2007
2-7
Error
Code
Record in
Error Log
RAP
BSD
CH8.2
Figure 2
Error Name
STM F/O#2 SNR on JAM
Explanation
Timeout between STM Feed Motor ON and STM Feed Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Tray2 Feed Roll or Tray2 Retard Roll dirty, contaminated with paper dust, worn, or faulty
C2-1
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1 ).
- Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
- Wire between STM Feed Sensor J172-2 and STM PWB J542-7
- Wire between STM Feed Sensor J172-1 and STM PWB J542-8
Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2 ) in that order.
July, 2007
2-8
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.2
Figure 2
Error Name
Tray1 F/O#1 SNR on JAM from STM feed
Explanation
Timeout between STM Feed Out Sensor ON and Tray 1 Feed Out Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Take Away Roll 2 dirty, contaminated with paper dust, worn, or faulty
C2-2
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).
Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
Wire between STM Feed Sensor J172-2 and STM PWB J542-7
Wire between STM Feed Sensor J172-1 and STM PWB J542-8
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)
Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7
Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
Replace the STM Feed Clutch (PL 11.6) (REP 11.6.1), the STM Feed Motor (PL 11.6) (REP 11.6.2), and the STM PWB (PL 11.5) (REP
11.5.2) in that order.
Initial Issue
WorkCentre 5020
July, 2007
2-9
Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.4
Figure 4
CH7.1
Figure 1
Error Name
STM Regi SNR on JAM
Explanation
When feeding paper from the STM, timeout between Tray1 Feed Sensor ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Take Away Roll 1 dirty, contaminated with paper dust, worn, or faulty
C2-3
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and LVPS J501-6 ( P/J502)
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
Replace the IOT Registration Clutch (PL 2.9) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
No paper in the selected paper tray (Tray1)
Explanation
No paper is detected in Tray1 when ATS function is disabled and Tray1 is selected during a copy job.
No paper is detected in Tray1 when Tray1 is selected during a print job (the paper size setting matches the one specified for the job).
Check Items
Check the tray to see if it is empty; if it is, add paper specified by the job.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 No Paper Sensor (PL 2.7) (REP 2.7.1).
Wire between Tray1 No Paper Sensor J157-3 ( P/J157) and LVPS J501-3 ( P/J501)
July, 2007
2-10
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH7.2
Figure 2
Error Name
Tray1 Paper Size Mismatch
C5-1
Explanation
Paper that is different from the one in the Tray Settings is detected when feeding.
Or, paper size setting in Tray1 is different from the paper size specification of the job when Tray1 is selected during a print job.
Check Items
Change the paper size of Tray 1 to the one specified by the job.
Error Name
No paper in the selected paper tray (Tray2)
Explanation
No paper is detected in the STM when ATS function is disabled and STM is selected during a copy job.
No paper is detected in the STM when STM is selected during a print job (the paper size setting matches the one specified for the job).
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM No Paper Sensor (PL 11.7) (REP 11.7.1).
Wire between STM No Paper Sensor J171-3 ( P/J171) and STM PWB J542-3 ( P/J542)
Wire between STM No Paper Sensor J171-2 and STM PWB J542-4
Wire between STM No Paper Sensor J171-1 and STM PWB J542-5
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1).
Error Name
Tray2 Paper Size Mismatch
C6-1
Explanation
Paper that is different from the one in the Tray Settings is detected when feeding.
Or, paper size setting in the STM is different from the paper size specification of the job when STM is selected during a print job.
Check Items
Change the paper size of STM to the one specified by the job.
Error Name
MSI Paper Size Mismatch
C7-1
Explanation
Paper that is different from the one in the Tray Settings is detected when feeding.
Or, paper size setting in the MSI is different from the paper size specification of the job when MSI is selected during a print job.
Check Items
Change the paper size of Bypass to the one specified by the job.
Initial Issue
WorkCentre 5020
July, 2007
2-11
Error
Code
Record in
Error Log
RAP
BSD
CH3.2
Figure 2
CH8.3
Figure 3
CH8.4
Figure 4
Error Name
APS NG Unselected
Explanation
Either Tray 1 or STM is in one of the "paper settings is of a size that causes missing image" states when APS is selected during a copy job.
C0-1
Or, either Tray 1 or STM is "set with paper size that is different from the one specified for the job" when Auto Tray is selected during a print
job.
Check Items
Change the paper size of Tray 1 or STM to the one specified by the job.
Error Name
MSI Regi SNR on JAM
Explanation
Timeout between Bypass Solenoid ON and IOT Registration Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
Bypass Feed Roll, Retard Pad, or Bypass Take Away Roll dirty, contaminated with paper dust, worn, or faulty
C9-3
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
Check that the Bypass Solenoid and the LVPS J502-1/3 ( P/J502) pins are connected securely with good electrical contact. If there is no
problem, replace the Bypass Solenoid (PL 7.5).
July, 2007
2-12
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH8.1
Figure 1
CH8.2
Figure 2
Error Name
F/O#1 SNR Static JAM
Explanation
Tray1 Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-07] Tray1 Feed Sensor
C8-1
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Feed Sensor
(PL 2.5) (REP 2.5.1).
Wire between Tray 1 Feed Sensor J158-3 ( P/J158) and STM PWB J501-6 ( P/J501)
Wire between Tray 1 Feed Sensor J158-2 and STM PWB J501-7
Wire between Tray 1 Feed Sensor J158-1 and STM PWB J501-8
Error Name
F/O#2 SNR Static JAM
Explanation
STM Feed Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-06] STM Feed Sensor
C8-2
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Feed Sensor (PL
11.5) (REP 11.5.1).
Wire between STM Feed Sensor J172-3 ( P/J172) and STM PWB J542-6 ( P/J542)
Wire between STM Feed Sensor J172-2 and STM PWB J542-7
Wire between STM Feed Sensor J172-1 and STM PWB J542-8
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
CPM Image Lost
E0-1
Explanation
During a copy job in CMP Priority Mode, it is detected that the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.
Initial Issue
WorkCentre 5020
July, 2007
2-13
Error
Code
Record in
Error Log
RAP
BSD
CH8.4
Figure 4
CH10.2
Figure 2
Error Name
Regi SNR Static JAM
Explanation
IOT Registration Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[08-05] IOT Registration Sensor
E1-6
Check Items
Sensor dirty
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the IOT Registration Sensor (PL 2.9).
Wire between Tray 1 Feed Sensor J156-3 ( P/J156) and LVPS J503-1 ( P/J503)
Error Name
Exit SNR JAM
Explanation
Fuser Exit Sensor ON is detected during standby.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
E3-6
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
July, 2007
2-14
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH1.2
Figure 2
CH1.2
Figure 2
CH7.1
Figure 1
Error Name
IOT L/H Cover open
Explanation
The Left Hand Cover is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-01] LH Cover Interlock Switch
E5-1
Check Items
Check that the LH Cover Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the LH Cover Interlock
Switch (PL 8.2).
Wire between LH Cover Interlock Switch FS151 ( FS151) and LVPS J506-4 ( P/J506)
Wire between LH Cover Interlock Switch FS152 ( FS152) and LVPS J506-3
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
IOT Front Cover open
Explanation
The Front Cover is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-12] Front Cover Interlock Switch
E5-2
Check Items
Check that the Front Cover Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Front Cover Interlock
Switch (PL 8.2).
Wire between Front Cover Interlock Switch FS153 ( FS153) and LVPS J506-2 ( P/J506)
Wire between Front Cover Interlock Switch FS154 ( FS154) and LVPS J506-1
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
L/H Low Cover open
Explanation
Access Cover 1 is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-11] Tray1 Interlock Switch
E6-1
Check Items
Check that the Tray 1 Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Tray 1 Interlock
Switch (PL 2.5).
Wire between Tray 1 Interlock Switch J161-2 ( P/J161) and LVPS J501-9 ( P/J501)
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Initial Issue
WorkCentre 5020
July, 2007
2-15
Error
Code
Record in
Error Log
RAP
BSD
CH7.2
Figure 2
CH3.2
Figure 2
CH3.2
Figure 2
Error Name
STM L/H Cover open
Explanation
Access Cover 2 is open.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[01-10] STM Interlock Switch
E6-2
Check Items
Check that the STM Interlock Switch is correctly installed and that the electrical connection is good.
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the STM Interlock Switch
(PL 11.5).
Wire between STM Interlock Switch J173-2 ( P/J173) and STM PWB J542-9 ( P/J542)
Wire between STM Interlock Switch J173-1 and STM PWB J542-10
Replace the STM PWB (PL 11.5) (REP 11.5.2), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Nup NG Out Of Range
Explanation
The magnification is not within the range of 50 to 200% during Nup.
E8-1
Check Items
Error Name
Nup Paper direction mismatch
Explanation
The paper orientation of the document and the tray are not aligned during Nup.
E8-2
Check Items
July, 2007
2-16
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH10.2
Figure 2
CH10.2
Figure 2
Error Name
Exit SNR on JAM
Explanation
Timeout between IOT Registration Clutch ON and Fuser Exit Sensor ON.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check Items
E1-2
Check that the IOT Registration Clutch and the LVPS J503-4/5 ( P/J503) pins are connected securely with good electrical contact. If there is
no problem, replace the IOT Registration Clutch (PL 2.9).
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
Error Name
Exit SNR off JAM
Explanation
Timeout between Fuser Exit Sensor ON and Fuser Exit Sensor OFF.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[10-23] Fuser Exit Sensor
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Fuser Exit Sensor (PL
6.2).
Wire between Fuser Exit Sensor J153-3 ( P/J153) and LVPS J505-1 ( P/J505)
Replace the LVPS (PL 8.1) (REP 8.1.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Initial Issue
WorkCentre 5020
July, 2007
2-17
Error
Code
Record in
Error Log
RAP
BSD
CH3.1
Figure 1
CH3.2
Figure 2
CH9.2
Figure 2
Error Name
H9-7
Explanation
A communication failure has occurred between the MCU and the Tray Module.
Check Items
Check for any open circuit or short circuit between the STM connectors.
Replace the STM PWB (PL 11.5) (REP 11.5.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Copy Counter Full
L9-0
Explanation
The user that is logged in has reached the allotted copy limit in the Account Mode.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Toner Cartridge was PRENEAR empty
Explanation
The toner cartridge is low.
J1-0
Check Items
Check that the Toner Empty Sensor and the LVPS J509-1-4 ( P/J509) pins are connected securely with good electrical contact. If there is no
problem, replace the Toner Empty Sensor (PL 4.2).
Error Name
Toner Empty
Explanation
The Toner Cartridge is empty.
J1-2
Check that the Toner Empty Sensor and the LVPS J509 ( P/J509) 1-4 pins are connected securely with good electrical contact. If there is
no problem, replace the Toner Empty Sensor (PL 4.2).
July, 2007
2-18
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH9.2
Figure 2
Error Name
No Drum Cartridge
Explanation
Unable to detect the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
[09-02] Drum Cartridge
Check Items
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
4.1) (REP 4.1.1).
Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Drum near end of life
J6-0
Explanation
The Drum Cartridge is near the end of its life.
Check Items
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Error Name
Drum cartridge life end
J6-1
Explanation
The Drum Cartridge has reached the end of its life.
Check Items
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1).
Initial Issue
WorkCentre 5020
July, 2007
2-19
Error
Code
Record in
Error Log
RAP
BSD
CH9.2
Figure 2
CH9.2
Figure 2
CH9.2
Figure 2
Error Name
Drum CRUM comm. Error
Explanation
The AIOC PWB is unable to communicate with the Drum Cartridge.
I/O Diagnostic Codes (How to Enter the Diagnostic Mode)
Check that the following wires are connected securely with good electrical contact. If there is no problem, replace the Drum Cartridge (PL
4.1) (REP 4.1.1).
Wire between Drum Cartridge P610-7 ( P610) and AIOC PWB J402-1 ( P/J402)
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Error Name
Drum CRUM Market Identity Mismatch
J7-2
Explanation
The AIOC PWB has detected that the Drum CRUM destination does not match.
Check Items
Error Name
Drum CRUM ID error
J7-3
Explanation
The AIOC PWB has detected that the Drum CRUM ID is incorrect.
Check Items
Error Name
EPC Memory Full
N1-1
Explanation
Or, the machine has reached a state where it is unable to scan in any more documents.
Check Items
Press the [Stop] button on the Control Panel.
July, 2007
2-20
Initial Issue
WorkCentre 5020
Error
Code
Record in
Error Log
RAP
BSD
CH3.2
Figure 2
CH3.2
Figure 2
Error Name
No Response from USB-Host
N4-0
Explanation
Or, either "USB disconnected" or "Communication timed-out" is detected during a scan job.
Check Items
Error Name
HBPL or XPJL Syntax Error
N4-1
Explanation
An abnormal command that cannot be ignored is received from the USB-Host during a print job.
Check Items
Error Name
Download File Error
N4-2
Explanation
There is an abnormal Product ID or there is a checksum error in the download file.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Download Flash Write Error
N4-3
Explanation
Unable to write the downloaded file into flash memory.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
CPM Image Lost
E0-1
Explanation
During a copy job in CPM Priority Mode, the paper containing an image cannot be output after the image is deleted.
Check Items
Press the [Stop] button on the Control Panel.
Error Name
Push Scan TimeOut
N5-0
Explanation
Or, there is no scan job request from the PC after a push scan notification.
Check Items
The error will clear itself after a set amount of time has passed.
Initial Issue
WorkCentre 5020
July, 2007
2-21
Error
Code
Record in
Error Log
RAP
BSD
CH3.2
Figure 2
CH3.2
Figure 2
U0-1
CH4.1
Figure 1
U1-1
CH4.1
Figure 1
U2-1
CH6.2
Figure 2
U3-5
CH6.3
Figure 3
U4-1
CH10.1
Figure 1
U4-2
CH10.1
Figure 1
U4-3
CH10.1
Figure 1
Error Name
Controller Logic fail
N9-0
Explanation
A software defect that cannot be ignored is found in the Controller software.
Check Items
Turn the power OFF then ON.
Error Name
IOT Communication Error
N9-1
Explanation
The AIOC PWB has detected a Type-Di communication error.
Check Items
Turn the power OFF then ON.
U0-1
U1-1
U2-1
Error Name
Main Motor stop error
Explanation
The motor runs for over 120 seconds without any paper being fed.
Error Name
Main Motor rotation error
Explanation
500ms after the IOT has started, the Main Motor Lock signal is "Low."
Error Name
Carriage Module Fail
Explanation
An abnormality was detected in the Carriage Module.
Error Name
Laser Power or ROS Motor Fail
U3-5
Explanation
Error Name
Fuser On Time Fail
U4-1
Explanation
The lamp did not turn OFF within the specified time after turning ON.
U4-2
U4-3
Or, Warm Up was not completed within the specified time after power ON.
Error Name
Over Heat Temp Fail
Explanation
A temperature above 250C is continuously detected for 480ms.
Error Name
FS1 thermistor defect
Explanation
FS1 cannot be monitored any more.
July, 2007
2-22
Initial Issue
WorkCentre 5020
Error
Code
U4-9
U6-2
Record in
Error Log
RAP
BSD
U4-9
CH10.3
Figure 3
U6-2
CH3.2
Figure 2
U6-3
CH3.2
Figure 2
U6-4
CH3.2
Figure 2
U6-5
CH3.2
Figure 2
U7-0
CH2.1
Figure 1
U7-1
CH2.1
Figure 1
U8-1
CH3.2
Figure 2
U9-0
CH9.1
Figure 1
Error Name
NVM data defect
U6-3
Explanation
The NVM Header data ERROR and NVM 3 page data do not match.
Error Name
NVM read/write cannot be executed
U6-4
Explanation
U6-5
U7-0
U7-1
Error Name
CPU Power to access NVM is not enough
Explanation
NVM queue full is detected during NVM Write.
Error Name
UI Communication TimeOut
Explanation
At the Power On Sequence, the AIOC PWB did not communicate with the User Interface PWB.
Error Name
UI Communication Error
Explanation
The User Interface PWB has detected a communication failure.
Error Name
Billing Counter Defect
U8-1
Explanation
U9-0
Or, the AOIC PWB has failed to read the Billing Counter.
Error Name
HVPS fail
Explanation
A 500 msec cycle of the signal HVPS#ERR=High was detected twice in a row.
Initial Issue
WorkCentre 5020
July, 2007
2-23
Error
Code
Error Name
Error Characteristic
1
(Highest)
U7-0
UI Communication TimeOut
U7-1
UI Communication Error
H9-7
N9-1
N9-0
U0-1
U1-1
U2-1
U3-5
10
U4-1
11
U4-2
12
U4-3
13
U4-9
14
U6-2
15
U6-3
16
U6-4
17
U6-5
18
U8-1
19
U9-0
HVPS fail
20
E9-1
21
E9-2
22
E8-1
23
E8-2
24
L9-0
25
N4-0
26
N4-1
27
N4-2
27
N4-3
29
N5-0
30
A5-1
32
E5-1
33
E5-2
34
E6-1
35
E6-2
Fatal Error
Dynamic Error
(Job Cancel)
Priority
Order
Error
Code
Error Name
36
A1-1
37
A2-2
38
A4-1
39
A4-2
40
C1-1
41
C1-2
42
C2-1
43
C2-2
44
C2-3
46
C9-3
47
E1-2
48
E3-1
49
C8-1
50
C8-2
51
E1-6
52
E3-6
53
E0-1
54
C0-1
APS NG Unselected
56
C5-1
57
C6-1
58
C7-1
59
C5-0
60
C6-0
61
J1-2
Toner Empty
62
J3-1
No Drum cartridge
63
J6-1
64
J7-1
65
J7-2
66
J7-3
67
N1-1
Error Characteristic
Document Jam
Paper Jam
Tray-related errors
Document Cover
Open
July, 2007
2-24
Initial Issue
WorkCentre 5020
BSD-Reference:
BSD-Reference:
CH4.1 (Figure 1)
CH4.1 (Figure 1)
Explanation
Explanation
The motor runs for over 120 seconds without any paper being fed.
500 ms after the IOT Motor starts, the IOT Motor Lock signal is Low.
Procedure
Procedure
The problem can be solved according to RAP U1- 1 Main Motor Rotation Error (U1-1).
Y
N
Execute diagnostics [29-49] (How to Enter the Diagnostic Mode) to check the ROM version. The ROM is the latest version.
Y
N
Upgrade the ROM to the latest version.
Close the Left Hand Cover and the Front Cover. Execute diagnostics [04--01 Main Motor On].
(How to Enter the Diagnostic Mode) The IOT Motor can be heard rotating.
Y
N
Check P/J504 and P/J201. Both P/J504 and P/J201 are connected securely.
Y
N
Connect P/J504 and P/J201 securely.
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in
that order.
Measure the voltage between LVPS PWB P504-1 ( P/J504) (+) and GND (-). The
age is approximately +24VDC.
Y
N
Replace the LVPS (PL 8.1) (REP 8.1.2).
Completed
volt-
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in
that order.
Check the installation of the IOT Motor (PL 1.1 ) (REP 1.1.1). The IOT Motor is installed
properly.
Y
N
Install the IOT Motor (PL 1.1 ) (REP 1.1.1) properly.
Turn the rotor of the IOT Motor (PL 1.1 ) counterclockwise by hand. It rotates smoothly,
without any abnormal load.
Y
N
Check for any foreign substances that obstruct the drive and for any incorrectly installed
parts. There are foreign substances or incorrectly installed parts.
Y
N
Replace the IOT Motor (PL 1.1) (REP 1.1.1).
Remove any foreign substances and fix any installation errors.
Check the wire between J504-3 ( P/J504) and J201-3 ( P/J201).
or open.
Y
N
Repair the wire.
Replace the IOT Motor (PL 1.1) (REP 1.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that
order.
Initial Issue
WorkCentre 5020
July, 2007
2-25
U0-1, U1-1
BSD-Reference:
BSD-Reference:
CH6.2 (Figure 2)
CH6.3 (Figure 3)
Explanation
Explanation
The ROS Motor does not turn, or the laser output is not normal.
Procedure
Procedure
Execute diagnostics [05-22 Move scanner to home position] and [05-23 Move scanner to maintenance position]. (How to Enter the Diagnostic Mode) The carriage moves.
Y
N
Check each IIT Carriage connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Execute diagnostics [6-15 ROS Motor ON]. (How to Enter the Diagnostic Mode) The ROS
Motor can be heard rotating.
Y
N
Measure the voltage between the AIOC PWB P403-7 ( P/J403) (+) and GND (-). The
voltage is approximately +24VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the LVPS (PL 8.1) (REP 8.1.2) in
that order.
Check for foreign substances and deformed parts in the carriage. None is found.
Y
N
Remove the foreign substances and repair the deformed parts.
Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that
order.
Measure the voltage between the AIOC PWB P403-1 ( P/J403) (+) and GND (-).
age is approximately +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
The
volt-
Check the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/J130) connectors. The P/J403, P/J140, and P/J130 connectors are connected securely.
Y
N
Connect the AIOC PWB P/J403 ( P/J403), LD PWB P/J140 ( P/J140), and P/J130 ( P/
J130) connectors securely.
Check the wires between J403 ( P/J403) and J140 ( P/J140) and between J403 and J130 ( P/
J130) The wires are not shorted or open.
Y
N
Repair the wire(s).
Replace the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U2-1, U3-5
July, 2007
2-26
Initial Issue
WorkCentre 5020
BSD-Reference:
BSD-Reference:
CH10.1 (Figure 1)
CH10.1 (Figure 1)
Explanation
Explanation
The lamp did not turn OFF within the specified time after turning ON.
Or, Warm Up was not completed within the specified time after power ON.
Procedure
Procedure
When U4-1 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "3." Run [NVM 50-20
FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check
to see if there is paper in the Fuser. The Fuser is normal and there is no paper in it.
Y
N
Remove the paper.
Check the condition of the Fuser. The Fuser is installed properly.
Y
N
Install the Fuser properly.
Remove the Fuser. Check the conductivity between the Thermostat contacts. The
are conductive.
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
contacts
When U4-2 occurs, [NVM 50-20 FSR Reset FuserOverTemp] becomes "1." Run [NVM 50-20
FSR Reset FuserOverTemp] using "0" to reset it. (How to Enter the Diagnostic Mode) Check
( P/J601) and
the resistance of the Thermistor. There is no open circuit between J601-1
J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire between J408 and
P601 is not shorted or open.
Y
N
Repair the wire.
Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB
(PL 8.1) (REP 8.1.1) in that order.
Check the Heater Rod for an open circuit. There is no open circuit between J600-1 ( P/
J600) and J600-2.
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601)
and J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Immediately after Main Switch ON, the voltage between J3-3 ( P/J3) (ACH) and J3-1
(ACN) is approximately 200VAC.
Y
N
Replace the LVPS (PL 8.1) (REP 8.1.2).
Check the wire between J408 ( P/J408) and P601 ( P/J601).
P601 is not shorted or open.
Y
N
Repair the wire.
Check the wire between J3 ( P/J3) and P600 ( P/J600). The wire between J3 and P600 is
not shorted or open.
Y
N
Repair the wire.
Replace the Fuser (PL 5.1) (REP 5.1.1), the LVPS (PL 8.1) (REP 8.1.2), and the AIOC PWB
(PL 8.1) (REP 8.1.1) in that order.
Initial Issue
WorkCentre 5020
July, 2007
2-27
U4-1, U4-2
BSD-Reference:
BSD-Reference:
CH10.1 (Figure 1)
CH10.3 (Figure 3)
Explanation
Explanation
After the start of Fan Fail Signal monitoring, the signal level was Low not more than 30 times.
Procedure
Procedure
Turn the power ON. Visually check the NOHAD Fan (PL 9.2). The NOHAD Fan is rotating.
Y
N
Measure the voltage between the AIOC PWB P405-3 ( P/J405) (+) and GND (-). The
voltage is approximately +24VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check the resistance of the Thermistor. There is no open circuit between J601-1 ( P/J601)
and J601-2, and the resistance is a minimum of 228k ohms (cold).
Y
N
Replace the Fuser (PL 5.1) (REP 5.1.1).
Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Check the wire between J408 ( P/J408) and P601 ( P/J601). The wire is not shorted or
open.
Y
N
Repair the wire.
Measure the voltage between the AIOC PWB P405-2 P/J405 (+) and GND (-). The voltage
is 0.
Y
N
Replace the NOHAD Fan (PL 9.2) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
Replace the Fuser (PL 5.1) (REP 5.1.1) and the AIOC PWB (PL 8.1) (REP 8.1.1) in that order.
U4-3, U4-9
July, 2007
2-28
Initial Issue
WorkCentre 5020
BSD-Reference:
BSD-Reference:
CH3.2 (Figure 2)
CH3.2 (Figure 2)
Explanation
Explanation
When the AIOC PWB checked RAM read/write at activation, a mismatch of read and write data
was detected.
Procedure
Check each AIOC PWB connector. Each connector is connected securely
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-2 recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Initial Issue
WorkCentre 5020
Procedure
Check each AIOC PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-3 recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
July, 2007
2-29
U6-2, U6-3
BSD-Reference:
BSD-Reference:
CH3.2 (Figure 2)
CH3.2 (Figure 2)
Explanation
Explanation
Or, during NVM repairs, an NVM write error was detected five times.
Procedure
Check each AIOC PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Turn the power OFF and ON. U6-4 recurs.
Y
N
Completed
Procedure
Execute diagnostics [29-49] to check the ROM version.
Mode) The ROM is the latest version.
Y
N
Upgrade the ROM to the latest version.
U6-4, U6-5
July, 2007
2-30
Initial Issue
WorkCentre 5020
BSD-Reference:
BSD-Reference:
CH2.1 (Figure 1)
CH2.1 (Figure 1)
Explanation
Explanation
At Power ON, the AIOC PWB does not communicate with the User Interface PWB.
Procedure
Procedure
Measure each voltage between AIOC PWB J401-1 ( P/J401) (+), J401-2 (+), and GND (-).
The voltages are approximately +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check each User Inferface PWB connector. Each connector is connected securely.
Y
N
Connect each connector securely.
Check the wire between J401 ( P/J401) and J710 ( P/J710). The wire is neither shorted nor
open.
Y
N
Repair the wire.
Replace the User Interface PWB (PL 8.4) (REP 8.4.1) and the AIOC PWB (PL 8.1) (REP 8.1.1)
in that order.
Initial Issue
WorkCentre 5020
July, 2007
2-31
U7-0, U7-1
BSD-Reference:
BSD-Reference:
CH3.2 (Figure 2)
CH9.1 (Figure 1)
Explanation
Explanation
Procedure
TBD
Procedure
Close the Left Hand Cover and the Front Cover. Make sure that the Drum Cartridge and the
Transfer Corotron are properly seated. Measure the voltages between P406-2 ( P/J406) (+)/
P406-4(+)/P406-5(+) on the AIOC PWB and ground (-). The voltages are approximately
+5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1) and the HVPS (PL 8.2) (REP 8.2.1) in that
order.
Execute diagnostics [09-04 HVPS ON (Low Voltage)]. (How to Enter the Diagnostic Mode)
The voltages at P406-2 ( P/J406) (+)/P406-4 (+)/P406-5 (+) become 0.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the HVPS (PL 8.2) (REP 8.2.1). The problem is solved.
Y
N
Measure the voltage between P406-1 ( P/J406) (+) on the AIOC PWB and ground (-).
The voltage is approximately +5VDC.
Y
N
Check between J520-1 ( P/J520) and J406-1 ( P/J406) on the HVPS PWB for a
short circuit.
If there is no short, replace the HVPS (PL 8.2) (REP 8.2.1).
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Completed
U8-1, U9-0
July, 2007
2-32
Initial Issue
WorkCentre 5020
3 Image Quality
Image Quality RAPs
IQ1 IOT Image Quality Entry RAP ..................................................................................
IQ2 IIT Image Quality Entry RAP ....................................................................................
IQ3 Low Image Density RAP ..........................................................................................
IQ4 Wrinkled Image RAP ................................................................................................
IQ5 Residual Image (Ghosting) RAP ..............................................................................
IQ6 Background RAP ......................................................................................................
IQ7 Deletion RAP ............................................................................................................
IQ8 Skew/Misregistration RAP ........................................................................................
IQ9 Process Direction Bands, Streaks, and Smears RAP ..............................................
IQ10 Unfused Copy/Toner Offset RAP ...........................................................................
IQ11 Repeating Bands, Streaks, Spots, and Smears RAP.............................................
IQ12 Mottle RAP .............................................................................................................
IQ13 Spots RAP ..............................................................................................................
IQ14 Black Prints RAP ....................................................................................................
IQ15 Blank Image RAP ...................................................................................................
Copy Quality Specification ..............................................................................................
Samples of Image Quality Defects..................................................................................
Initial Issue
WorkCentre 5020
3-3
3-3
3-4
3-4
3-5
3-5
3-6
3-6
3-7
3-7
3-8
3-8
3-9
3-9
3-10
3-10
3-16
July, 2007
3-1
Image Quality
Image Quality
July, 2007
3-2
Initial Issue
WorkCentre 5020
Initial Actions
Initial Actions
Determine whether the image quality problem occurs in Copy Mode or Print Mode. If the problem occurs in Copy Mode, go to IQ2.
Procedure
Determine the image quality problem and go to the relevant RAP.
Symptom
RAP
Symptom
RAP
IQ3
Wrinkled images
IQ4
Background contamination
Ghost images
IQ3
Background contamination
IQ9
IQ11
Deletion
IQ7
Skew/Misregistration
IQ8
Spotted blanks
Toner spots and blank areas are spread irregularly over the whole page.
IQ13
IQ9
IQ14
IQ10
IQ11
Mottle
IQ12
Spotted blanks
IQ14
Blank copy
IQ15
Initial Issue
WorkCentre 5020
July, 2007
3-3
Image Quality
IQ1, IQ2
Procedure
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Clean any dirt on the Platen.
If unable to clean the dirt, replace the IIT Upper Cover (PL 10.2) (REP 10.2.1).
Check the drum ground contact. The drum ground contact is clean and not damaged.
Y
N
Clean the drum ground contact. If necessary, restore it to its proper shape.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check for foreign substances and damaged components in the paper transport path. No foreign substances or damaged components are found in the paper transport path.
Y
N
Remove the foreign substances. Reshape or replace any damaged components.
Replace the Fuser (PL 5.1) (REP 5.1.1).
Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the
paper feed (to force a stop during image transfer). Check the surface of the Drum. There is a
considerable amount of toner left on the surface of the Drum.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP
8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ3, IQ4
July, 2007
3-4
Initial Issue
WorkCentre 5020
Ghost images appear on the paper. Parts of the previous page or current page appear as ghost
images on the paper.
The whole page or part of the page is contaminated by toner. The contamination appears as a
very light grayish color.
Procedure
Procedure
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Remove any dirt from the Platen Glass. If you cannot clean the Platen Glass, replace the
IIT Upper Cover (PL 10.2) (REP 10.2.1).
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Remove the Fuser (PL 5.1) (REP 5.1.1), lower the green levers on both sides, turn the Drive
Gear of the Heat Roll and check the Heat Roll surface for dirt and/or contamination. The surface of the Heat Roll is clean.
Y
N
Remove any dirt and/or contamination. If you cant clean the surface of the Heat Roller,
replace the Fuser (PL 5.1) (REP 5.1.1).
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1) and install it properly. Turn the power OFF
then ON and make a print.
The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron (PL 4.3) (REP
4.3.1) is clean and not damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print.
The problem recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1).
Initial Issue
WorkCentre 5020
July, 2007
3-5
Image Quality
IQ5, IQ6
Procedure
Procedure
Check the location where the machine is installed. The machine is installed on a stable,
level surface.
Y
N
Install the machine on a stable, level surface.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Check the Paper Cassette. The Paper Cassette is installed properly.
Y
N
Install it properly.
Check the paper transport path. There are no obstructions or damaged parts in the paper
transport path.
Y
N
Remove any obstructions. Reshape or replace any damaged parts.
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ7, IQ8
July, 2007
3-6
Initial Issue
WorkCentre 5020
Black lines or white streaks running parallel to the direction of paper transport.
Printed images are not properly fused onto the paper. When rubbed, the image comes off easily.
Procedure
Check the IIT Carriage Mirrors. The mirrors are not dirty, scratched, or damaged.
Y
N
Clean the mirrors. If the mirrors cant be cleaned, have scratches, or are damaged,
replace the IIT Carriage (PL 10.3) (REP 10.3.1).
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check for dirt in the paper transport path. The paper transport path is clean.
Y
N
Clean away the dirt.
Procedure
Check the paper type. The paper used is within specifications.
Y
N
Use paper that is within specifications.
Use paper stored under room conditions. The problem recurs.
Y
N
Completed
Check the power supply voltages. The voltages are within the specified range.
Y
N
Connect a power supply with voltages within the specified range.
Remove the Fuser (PL 5.1) (REP 5.1.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check the fusing temperature using the Diagnostics. A normal fusing temperature is set.
Y
N
Set a normal fusing temperature using the Diagnostics.
Replace the Fuser (PL 5.1) (REP 5.1.1).
Check the IIT Carriage Mirror. The mirror is clean and not damaged.
Y
N
Clean the IIT Carriage Mirror (PL 10.3) (REP 10.3.1). If it is damaged, replace it.
Remove the Fuser (PL 5.1) (REP 5.1.1), and check the Heat Roll. The surface of the Heat
Roll is clean.
Y
N
Remove any dirt. If you cant clean the surface of the Heat Roll, replace the Fuser (PL
5.1) (REP 5.1.1).
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is clean and not scratched.
Y
N
Clean the ROS (PL 3.1) (REP 3.1.1). If it is scratched, replace it.
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Initial Issue
WorkCentre 5020
July, 2007
3-7
Image Quality
IQ9, IQ10
Black lines or white streaks running at right angles to the direction of paper transport.
Procedure
Procedure
Check the IIT Carriage. The carriage has no foreign substances or damaged parts.
Y
N
Remove any foreign substances. If any parts of the IIT Carriage (Capstan Pulley, Capstan
Shaft, Carriage Cable, etc.) are damaged, replace them.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check the pitch of the black lines or white streaks. The pitch of the black lines is approximately 78mm (circumference of the Heat Roll ).
Y
N
Clean the surface of the Heat Roll. If you cant, replace the Fuser (PL 5.1) (REP 5.1.1).
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ11, IQ12
July, 2007
3-8
Initial Issue
WorkCentre 5020
Toner spots and blank areas are spread irregularly over the whole page.
Procedure
Procedure
Check for dirt on the Platen Glass. The Platen Glass is clean.
Y
N
Remove any dirt on the Platen. If you cant remove the dirt, replace the IIT Upper Cover
(PL 10.2) (REP 10.2.1).
Check the IIT Carriage for foreign substances and damaged parts. The carriage has no foreign substances or damaged parts.
Y
N
Remove any foreign substances. If any parts of the IIT Carriage Assembly (cable, capstan, etc.) (PL 10.3) are damaged, replace them.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Check the Transfer Corotron (PL 4.3) (REP 4.3.1). The Transfer Corotron is clean and not
damaged.
Y
N
Clean the Transfer Corotron (PL 4.3) (REP 4.3.1). If it is damaged, replace it.
Check for dirt in the paper transport path. The paper transport path is clean.
Y
N
Clean away the dirt.
Remove the Fuser (PL 5.1) (REP 5.1.1) and check the surface of the Heat Roll. The surface
of the Heat Roll is clean.
Y
N
Clean away the dirt. If you cant remove the dirt, replace the Fuser (PL 5.1) (REP 5.1.1).
Check the paper type. The paper used is within specifications.
Y
N
Use paper that is within specifications.
Use paper from a freshly opened packet. The problem recurs.
Y
N
Completed
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Initial Issue
WorkCentre 5020
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Remove the HVPS (PL 8.2) (REP 8.2.1) and reinstall it properly. Turn the power OFF then ON
and make a print. The problem recurs.
Y
N
Completed
Check the connectors of the HVPS (P/J520) and AIOC PWB (P/J406). The connectors are
connected securely.
Y
N
Connect the connectors securely.
Check the wire between J460-4 and J520-2. The wire between J460-4 and J520-2 is not
shorted or open.
Y
N
Repair the wire.
Check the wires between the ROS (PL 3.1) (REP 3.1.1) and the AIOC PWB (PL 8.1) (REP
8.1.1). The wires between J140 (ROS) and J403 (AIOC PWB), as well as between J130
(ROS) and J403 (AIOC PCB), are not shorted or open.
Y
N
Repair the wire(s).
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the HVPS (PL 8.2) (REP 8.2.1), and finally
the AIOC PWB (PL 8.1) (REP 8.1.1).
July, 2007
3-9
Image Quality
IQ13, IQ14
1. Copy Alignment
How to measure
Procedure
Make a copy of the Test Pattern STP3600 (A3) (Figure 1) and measure.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.
Y
N
Install the ROS (PL 3.1) (REP 3.1.1) correctly.
Check the drum ground contact. The drum ground contact is clean and not damaged.
Y
N
Clean the drum ground contact. If it is damaged, reshape or replace it.
Remove the Drum Cartridge (PL 4.1) (REP 4.1.1) and reinstall it properly. Turn the power OFF
then ON and make a print. The problem recurs.
Y
N
Completed
Install a new Drum Cartridge (PL 4.1) (REP 4.1.1). Turn the power OFF then ON and make a
print. The problem recurs.
Y
N
Completed
Print a page that is entirely black. During the print cycle, turn OFF the power after you hear the
paper feed (to force a stop during the image transfer) and check the surface of the Drum.
There is a considerable amount of toner left on the surface of the Drum.
Y
N
Check the P/J140, P/J406, J403, and J140 connectors. The connectors are connected
securely.
Y
N
Connect the connectors securely.
Check the ROS (PL 3.1) (REP 3.1.1). The ROS is installed correctly.
Y
N
Install the ROS (PL 3.1) (REP 3.1.1) correctly.
Item
(P5~P6) (P3~P4)
Perpendicularity (mm)
Parallelism (mm)
(P10~P12) (P15~P16)
*1: Measure the length of the position of FX STP#3600 and use it as the Standard Value
in the table.
Measure the voltage between pin 1 and pin 2 of connector P403 on the AIOC PWB (PL
8.1) (REP 8.1.1). The voltage is +5VDC.
Y
N
Replace the AIOC PWB (PL 8.1) (REP 8.1.1).
Check the wire between J140 and J403. The wire between J140 and J403 is not
shorted or open.
Y
N
Repair the wire.
Replace the ROS (PL 3.1) (REP 3.1.1), followed by the AIOC PWB (PL 8.1) (REP 8.1.1).
Replace the Transfer Corotron (PL 4.3) (REP 4.3.1), followed by the HVPS (PL 8.2) (REP
8.2.1), and finally the AIOC PWB (PL 8.1) (REP 8.1.1).
Image Quality
IQ15,
July, 2007
3-10
Initial Issue
WorkCentre 5020
Specification
[System] IOT + IIT
Table 2 Copy Alignment: Specification
Item
Specification
SYSTEM
+/- 2.90
+/- 3.40
+/- 2.30
280 mm
+/- 1.40
400 mm
+/- 1.40
280 mm
Perpendicularity (mm)
+/- 3.40
400 mm
+/- 2.00
400 mm
+/- 1.40
280 mm
+/- 1.42
280 mm
Parallelism
+/- 3.70
400 mm
Application
Specification
Measurement Length
Simplex
MSI
Skew H
+/-1.9
+/-2.2
200mm
Perpendicularity
+/-2.8
+/-3.0
400mm
Linearity: V
1.4
--
400mm
Linearity: H
1.4
--
280mm
Linearity: D
1.4
--
283mm
Registration: Lead
+/-2.4
+/-3.1
Registration: Side
+/-3.0
+/-3.2
Magnification: V (%)
+/-0.95 (100%)
+/-1.16 (50%-99%)
+/-1.47 (101%-200%)
--
400mm
Magnification: H (%)
+/-0.95 (100%)
+/-1.16 (50%-99%)
+/-1.47 (101%-200%)
--
280mm
Initial Issue
WorkCentre 5020
July, 2007
3-11
Image Quality
2. Image Quality
Make a copy of the Test Pattern 499T247 (A3) and measure. See Table 5 for specifications.
How to measure
Table 4
Item
Text/Image Density
Measure the 0.7G line image (10) at 3 locations.
(100%/Normal mode only) Determine the maximum and minimum mean value measured
(within the same copy).
Image Quality
July, 2007
3-12
Initial Issue
WorkCentre 5020
Table 4
Item
Low Contrast
(100% only)
Normal mode: Check that the 0.2G line image 13 can be read.
Darker mode: Measure the 0.2G line image 13 at 3 locations.
Determine the maximum and minimum mean value measured
(within the same copy).
Reproducibility of the blue Normal mode: Check that the 0.2B line image 14 can be read.
Darker mode: Measure the 0.2B line image 14 at 3 locations.
color density
(100% only)
Determine the maximum and minimum mean value measured
(within the same copy).
Solid Density Reproduc- Measure the 1.0G solid 16 at 3 locations.
ibility
Determine the maximum and minimum mean value measured
(100%/Normal mode only) (within the same copy).
Background
Resolution
Initial Issue
WorkCentre 5020
July, 2007
3-13
Image Quality
Image Quality
July, 2007
3-14
Initial Issue
WorkCentre 5020
Table 5
Initial Issue
WorkCentre 5020
Item
Reduce/
Enlarge
(%)
INPUT
OUTPUT
(Density
Settings
Button)
Lighter 3
Text/Image Density
100
0.7 Gray
>=1.08
>=1.08
100
0.7 Gray
=<0.2
=<0.2
100
0.2 Gray
>=0.17
>=0.46
>=0.22
100
0.2 Gray
=<0.4
100
0.1 Gray
Does not
reproduce
100
0.2 Blue
>=0.17
>=0.57
>=0.22
100
0.2 Blue
0.4 (Max)
100
0.1 Blue
Does not
reproduce
100
1.0 Solid
>=1.0
>=1.0
100
1.0 Solid
=<0.3
=<0.3
Background (SIR#302)
100
=<1.2
=<1.2
Resolution
(Excluding Skip/Smear)
100
NBS Target
4.3 Lo/mm
(Min)
Resolution
(Excluding Skip/Smear)
70
NBS Target
2.5 Lo/mm
(Min)
Resolution
(Excluding Skip/Smear)
141
NBS Target
3.5 Lo/mm
(Min)
Resolution
(Excluding Skip/Smear)
200
NBS Target
3.5 Lo/mm
Depth of Focus
100
NBS Target
3 Lo/mm
(Min)*1
Skip/Smear
100
Ladder A3 Entire
Page
2.5 Lo/mm
(Min)*1
Skip/Smear
70
Ladder A3 Entire
Page
1.8 Lo/mm
(Min)
Skip/Smear
141
Ladder A3 Entire
Page
2.5 Lo/mm
(Min)
Skip/Smear
200
Ladder A3 Entire
Page
2.5 Lo/mm
(Min)*1
July, 2007
3-15
OUTPUT
(Density
Settings
Button)
Normal
OUTPUT
(Density
Settings
Button)
Darker 3
OUTPUT
(Density
Settings
Button)
Auto
Image Quality
Regular Blanks in the Process Direction (Spots, Streaks, Bands etc.) (Figure 8)
Regular Toner Contamination in the Process Direction (Spots, Streaks, Bands etc.) (Figure 9)
Image Quality
July, 2007
3-16
Initial Issue
WorkCentre 5020
Auger Marks
Action
1.
1.
2.
Initial Issue
WorkCentre 5020
July, 2007
3-17
Replace the Drum Cartridge (PL 4.1) (REP 4.1.1). The problem may occur immediately
after you install a new Drum Cartridge. This can be corrected by feeding a few sheets of
paper.
Image Quality
Action
1.
Image Quality
July, 2007
3-18
Initial Issue
WorkCentre 5020
Action
1.
1.
2.
Developer material clogging on the Developer Magnetic Roll due to foreign substances.
Clean the optical path between the ROS (PL 3.1) (REP 3.1.1) and the Drum Cartridge (PL
4.1) (REP 4.1.1), and clean the seal glass.
2.
Initial Issue
WorkCentre 5020
July, 2007
3-19
Image Quality
Black Bands
Action
1.
Image Quality
July, 2007
3-20
Initial Issue
WorkCentre 5020
Toner Contamination
2.
Cloud of toner falling from the Drum Cartridge (PL 4.1) (REP 4.1.1).
Action
1.
Initial Issue
WorkCentre 5020
July, 2007
3-21
Image Quality
Toner Splattering
Action
1.
Paper size mismatch (tray settings and paper size are different).
1.
2.
2.
Image Quality
July, 2007
3-22
Initial Issue
WorkCentre 5020
Action
1.
Initial Issue
WorkCentre 5020
July, 2007
3-23
Image Quality
Figure 8 Regular Deletions in the Process Direction (Spots, Streaks, Bands, etc.)
Cause
4.
1.
Action
2.
57mm Pitch (Developer Roll): Developer material clogging on the Magnetic Roll.
1.
3.
1,4: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP
5.1.1).
2.
Image Quality
July, 2007
3-24
Initial Issue
WorkCentre 5020
Figure 9 Regular Toner Contamination In the Process Direction (Spots, Streaks, Bands, etc.)
Cause
Action
1.
1.
2.
57mm Pitch (Magnetic Roll): Developer material clogging on the Magnetic Roll.
1,4,5,6: Clean or replace the Drum Cartridge (PL 4.1) (REP 4.1.1)/Fuser (PL 5.1) (REP
5.1.1).
3.
2.
4.
5.
6.
Initial Issue
WorkCentre 5020
July, 2007
3-25
Image Quality
Reduce sharpness.
2.
3.
Image Quality
July, 2007
3-26
Initial Issue
WorkCentre 5020
Action
[Auto] performs background detection of images at a distance of up to 10mm from the Lead
Registration Edge. If there are dark frames along the Lead Registration Edge, Automatic Exposure cannot detect the original background density. Therefore, Background Suppression is calculated based on the density of the frames.
Initial Issue
WorkCentre 5020
July, 2007
3-27
Image Quality
Image Quality
July, 2007
3-28
Initial Issue
WorkCentre 5020
Repairs
1. Drive
REP 1.1.1 IOT Motor (SCC)............................................................................................
4-5
2. Paper Transport
REP 2.2.1 Tray 1 Feed Clutch (SCC) .............................................................................
REP 2.3.1 Tray 1 Feed Roll (SCC) .................................................................................
REP 2.5.1 Tray 1 Feed Sensor ......................................................................................
REP 2.7.1 Tray 1 No Paper Sensor ...............................................................................
REP 2.8.1 Registration (SCC).........................................................................................
4-7
4-9
4-10
4-12
4-13
3. ROS
REP 3.1.1 ROS (SCC) ....................................................................................................
4-17
4. CRU
REP 4.1.1 Drum Cartridge ..............................................................................................
REP 4.2.1 Toner Empty Sensor......................................................................................
REP 4.2.2 Erase Lamp ...................................................................................................
REP 4.3.1 Transfer Module.............................................................................................
REP 4.4.1 Corotron Wire ................................................................................................
4-19
4-20
4-21
4-23
4-27
5. Fuser
REP 5.1.1 Fuser (SCC)...................................................................................................
REP 5.1.2 Temperature Control Sensor Assembly.........................................................
REP 5.1.3 Fuser Lamp....................................................................................................
REP 5.1.4 Fuser Roll ......................................................................................................
REP 5.1.5 Fuser Pressure Roll .......................................................................................
4-29
4-31
4-32
4-35
4-38
4-64
10. IIT
REP 10.1.1 IIT Platen Cover ...........................................................................................
REP 10.2.1 IIT Upper Cover (SCC) ................................................................................
REP 10.3.1 IIT Carriage (SCC) .......................................................................................
REP 10.3.2 Flexible Print Cable (SCC)...........................................................................
REP 10.6.1 Exposure Lamp............................................................................................
REP 10.7.1 Carriage Cable and Drum ............................................................................
REP 10.7.2 Inverter PWB................................................................................................
4-65
4-66
4-67
4-73
4-75
4-76
4-79
4-83
4-83
4-85
4-87
4-90
4-91
4-92
4-93
4-94
Adjustments
ADJ 8.1.1 Edge Erase Adjustment..................................................................................
ADJ 8.1.2 Controller Firmware Version Upgrade ............................................................
ADJ 10.3.1 IIT Lead Edge/Side Edge Registration .........................................................
ADJ 11.1.1 Carriage Assembly Alignment (Parallelism) .................................................
4-95
4-95
4-96
4-97
6. Exit
REP 6.1.1 Exit Transport ................................................................................................
4-39
4-43
4-45
8. Electrical
REP 8.1.1 AIOC PWB (SCC)..........................................................................................
REP 8.1.2 LVPS (SCC)...................................................................................................
REP 8.2.1 HVPS (SCC) ..................................................................................................
REP 8.3.1 Control Panel (SCC) ......................................................................................
REP 8.4.1 User Interface PWB (SCC) ............................................................................
4-47
4-50
4-53
4-56
4-58
9. Cover
REP 9.1.1 Output Tray....................................................................................................
REP 9.1.2 Front Left Cover.............................................................................................
REP 9.2.1 Rear Cover ....................................................................................................
Initial Issue
WorkCentre 5020
4-61
4-62
4-63
July, 2007
4-1
July, 2007
4-2
Initial Issue
WorkCentre 5020
Introduction
This section contains procedures required for parts replacement and adjustment.
Terms and symbols used throughout this section are explained here.
WARNING
1.
(Figure X) at the beginning of a procedure indicates that its detailed steps are shown in
the illustration. Numbers in the illustration indicate the sequence of the steps.
2.
(REP X.X.X) at the end of a procedure indicates the replacement procedure to be referred
to.
3.
Item numbers of replacement and adjustment procedures (i.e. REP/ADJ No.) correlate to
the PL No. in Section 5 Parts List. Therefore, an appropriate replacement or adjustment
procedure can easily be referred to a PL No. and vice versa. For example, the replacement or adjustment procedure of Component PL 1.1 is REP 1.1.X or ADJ 1.1.X.
CAUTION
4.
NOTE: A Note statement indicates an operating or maintenance procedure, practice, or condition that is necessary to accomplish a task efficiently.
Reference: Used when other explanations are given.
Purpose: Used to describe the purpose of the Adjustment.
Safety Critical Components (SCC):
Safety Critical Components are components, such as static-sensitive integrated circuit chips,
that require special precautions to prevent them from being damaged. Follow the regulations
regarding Safety Critical Components set by FUJI XEROX Co., Ltd.
Example 1: REP X.X.X Main PWB [Models with 1V] indicates that the entire procedure
under this title applies to machines with Tag 1V.
This component stores all the important customer information that is input after the installation.
When replacing this component, follow the procedures in Section 4 Repairs and Adjustments.
Make absolutely sure that no customer information gets revealed.
Table 1
Symbol
Description
Illustration 1: Indicates that a specific part has been modified by the
tag number within the circle.
Figure 1 Illustration 1
Illustration 2: Indicates that the configuration of the part shown is the
configuration before the part was modified by the number within the
circle.
Figure 2 Illustration 2
5.
b.
c.
d.
Initial Issue
WorkCentre 5020
July, 2007
4-3
July, 2007
4-4
Initial Issue
WorkCentre 5020
2.
3.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-5
REP 1.1.1
4.
Figure 2
Replacement
1.
REP 1.1.1
July, 2007
4-6
Initial Issue
WorkCentre 5020
3.
Remove the screws (3) that secure the Clutch Bracket (Figure 2).
1 Remove the screws (3).
2.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-7
REP 2.2.1
4.
Replacement
1.
2.
When installing the Tray 1 Feed Clutch, place the tab of Clutch Bracket in the notch of
Tray 1 Feed Clutch (Figure 4).
Figure 4
Figure 3
REP 2.2.1
July, 2007
4-8
Initial Issue
WorkCentre 5020
4.
2.
Remove Tray 1.
3.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-9
REP 2.3.1
Replacement
1.
2.
When installing the Tray 1 Feed Roll, align the pin of the Feed Shaft with the slot in the
Tray 1 Feed Roll (Figure 3).
Remove Tray 1.
2.
3.
Remove the Sensor Housing of the Tray 1 No Paper Sensor (REP 2.7.1).
4.
Open the Tray 1 Access Cover on the left side of the machine.
Figure 3
July, 2007
4-10
Initial Issue
WorkCentre 5020
5.
Replacement
1.
2.
Insert the Connector Housing of the Tray 1 Interlock Switch into the square hole of the
frame (Figure 2).
4 Move the wire harness toward you and disconnect the connector.
A Square hole
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-11
REP 2.5.1
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Remove Tray 1.
2.
3.
Figure 2
Replacement
1.
Figure 1
REP 2.7.1
July, 2007
4-12
Initial Issue
WorkCentre 5020
2.
3.
4.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-13
REP 2.8.1
5.
6.
Figure 3
Figure 2
REP 2.8.1
July, 2007
4-14
Initial Issue
WorkCentre 5020
7.
Figure 4
Replacement
1.
Initial Issue
WorkCentre 5020
July, 2007
4-15
REP 2.8.1
REP 2.8.1
July, 2007
4-16
Initial Issue
WorkCentre 5020
1.
2.
WARNING
3.
4.
5.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
NOTE: Attach the attachment in the ROS Replacement Kit to a Stubby Driver to remove the
screws (Figure 1).
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-17
REP 3.1.1
6.
7.
Figure 4
Figure 3
Replacement
1.
REP 3.1.1
July, 2007
4-18
Initial Issue
WorkCentre 5020
2.
When installing the Drum Cartridge, align the protruding end of the Drum Cartridge with
the cavity in the frame (Figure 2).
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 2
Figure 1
Replacement
1.
Initial Issue
WorkCentre 5020
July, 2007
4-19
REP 4.1.1
5.
2.
Remove Tray 1.
3.
4.
Figure 2
Figure 1
REP 4.2.1
July, 2007
4-20
Initial Issue
WorkCentre 5020
Replacement
1.
2.
Insert the Connector Housing of the Toner Empty Sensor into the square hole of the frame
(Figure 3).
A Square hole
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
5.
Figure 3
Initial Issue
WorkCentre 5020
July, 2007
4-21
6.
7.
Figure 2
Figure 1
REP 4.2.2
July, 2007
4-22
Initial Issue
WorkCentre 5020
Replacement
1.
2.
Insert the Connector Housing of the Erase Lamp into the square hole in the frame (Figure
3).
A Square hole
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
5.
Figure 3
Initial Issue
WorkCentre 5020
July, 2007
4-23
6.
7.
Remove the Tapping Screws that secure the Corotron Block (Figure 2).
2 Remove the Transfer Corotron Housing by pulling its front side in the direction of the
arrow.
Figure 1
REP 4.3.1
Figure 2
July, 2007
4-24
Initial Issue
WorkCentre 5020
8.
9.
Figure 3
Figure 4
Initial Issue
WorkCentre 5020
July, 2007
4-25
REP 4.3.1
Replacement
3.
1.
2.
Perform the following steps to install the Corotron Block (Figure 5).
Attach the cables (Ground/Detack/Transfer) to the Corotron Block hooks as shown in Figure 6.
Figure 6
Figure 5
REP 4.3.1
July, 2007
4-26
Initial Issue
WorkCentre 5020
4.
When installing the Transfer Corotron Housing, insert the tabs of Transfer Corotron Housing into the square holes of the Corotron Bracket (Figure 7).
2.
3.
Figure 7
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-27
4.
5.
Figure 2
Figure 3
Replacement
1.
REP 4.4.1
July, 2007
4-28
Initial Issue
WorkCentre 5020
3.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-29
REP 5.1.1
4.
Replacement
1.
2.
Figure 3
Figure 4
REP 5.1.1
July, 2007
4-30
Initial Issue
WorkCentre 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Harness
Screw
Cover
Initial Issue
WorkCentre 5020
July, 2007
4-31
REP 5.1.2
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Screw
Sensor Block
Tab
Notch
Cover
July, 2007
4-32
Initial Issue
WorkCentre 5020
3.
4.
White Wire
Screw
Terminal
Screw
Terminal
Initial Issue
WorkCentre 5020
July, 2007
4-33
REP 5.1.3
5.
6.
1 Remove 2 Screws.
Remove the Fuser Lamp by pulling it through the Fuser Roll (Figure 5).
NOTE: Do not lose the Fuser Lamp Mount.
Screws
Fuser Lamp
Replacement
Figure 4 Removing the Fuser Lamp Housing
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.
REP 5.1.3
July, 2007
4-34
Initial Issue
WorkCentre 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
Cover Mount
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.
2.
Fuser Cover
Fuser Cover
Screw
Screws
Initial Issue
WorkCentre 5020
July, 2007
4-35
REP 5.1.4
4.
Remove the Fuser Roll Retaining Rings and Drive Gear (Figure 4).
5.
Remove the Fuser Roll by pulling it through the Bushings in the Frame (Figure 5).
Bushing
Fuser Roll
Frame
Fuser Roll
Drive Gear
Figure 5 Removing the Fuser Roll
Retaining Ring
REP 5.1.4
July, 2007
4-36
Initial Issue
WorkCentre 5020
Replacement
CAUTION
Make sure the stripper fingers are oriented correctly when reinstalling the Stripper Finger
Assembly, as shown in Figure 7.
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.
1.
Initial Issue
WorkCentre 5020
July, 2007
4-37
REP 5.1.4
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
CAUTION
Levers
Do not touch the glass part of the Fuser Lamp unless you are are wearing gloves.
1.
2.
Replacement
CAUTION
Do not touch the glass part of the Fuser Lamp unless you are wearing gloves.
NOTE: When installing the Fuser Roll, see REP 5.1.4.
1.
REP 5.1.5
July, 2007
4-38
Initial Issue
WorkCentre 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
The Fuser and Exit Transport are hot. Do not work on them until they are cool enough.
1.
2.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-39
REP 6.1.1
4.
5.
Figure 3
Figure 2
REP 6.1.1
July, 2007
4-40
Initial Issue
WorkCentre 5020
6.
Replacement
1.
2.
When installing the Connector Cover, insert the stud of the Connector Cover into the hole
in the frame (Figure 5).
3 Remove the Belt from the Exit Transport Drive Gear, and disconnect J153 from the
Fuser Exit Sensor.
4 Remove the J153 wire harness from the Exit Transport.
J153
Figure 5
Figure 4
Initial Issue
WorkCentre 5020
July, 2007
4-41
REP 6.1.1
REP 6.1.1
July, 2007
4-42
Initial Issue
WorkCentre 5020
3.
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Tape the Bypass Tray so that it cannot open by itself (Figure 1).
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-43
REP 7.1.1
5.
6.
Figure 4
Figure 3
REP 7.1.1
July, 2007
4-44
Initial Issue
WorkCentre 5020
7.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 5
Replacement
1.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-45
3.
Figure 2
Replacement
1.
REP 7.5.1
July, 2007
4-46
Initial Issue
WorkCentre 5020
3.
2.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-47
REP 8.1.1
4.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 3).
5.
Figure 4
Figure 3
REP 8.1.1
July, 2007
4-48
Initial Issue
WorkCentre 5020
6.
Replacement
1.
2.
When replacing the AIOC PWB, transfer the EP ROM (U2) from the old board to the new
one (Figure 6).
A EP ROM (U2)
Figure 5
Figure 6
Initial Issue
WorkCentre 5020
July, 2007
4-49
REP 8.1.1
5.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
Figure 1
REP 8.1.2
July, 2007
4-50
Initial Issue
WorkCentre 5020
6.
7.
Figure 4
Figure 3
Initial Issue
WorkCentre 5020
July, 2007
4-51
REP 8.1.2
8.
9.
Figure 5
Figure 6
Replacement
1.
REP 8.1.2
July, 2007
4-52
Initial Issue
WorkCentre 5020
5.
Remove the Tapping Screws that secure the Contact Block (Figure 2).
1 Release the hook to remove the Harness Block.
2 Remove the Tapping Screws (2).
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
3.
4.
Initial Issue
WorkCentre 5020
July, 2007
4-53
REP 8.2.1
6.
7.
Figure 4
Figure 3
REP 8.2.1
July, 2007
4-54
Initial Issue
WorkCentre 5020
Replacement
3.
1.
2.
Insert the wire harness of the HVPS into the slot of the Laser Housing (Figure 5).
When installing the HVPS and Contact Block, insert the slot of the Contact Block into the
guide of the frame (Figure 6).
A Slot
Figure 6
Figure 5
Initial Issue
WorkCentre 5020
July, 2007
4-55
REP 8.2.1
3.
Remove the screws that secure the Control Panel (Figure 2).
1 Remove the screws (3).
2.
Figure 2
Figure 1
REP 8.3.1
July, 2007
4-56
Initial Issue
WorkCentre 5020
4.
Replacement
1 Slide the rear of the Control Panel in the direction of the arrow.
1.
2.
When installing the Control Panel, attach the Control Panel hooks (3) to the IIT Frame
(Figure 4).
3 Remove the Cable Band from the Control Panel Hook (Figure 4, B).
A Spring - On top
B Hook - Below
Figure 3
Figure 4
Initial Issue
WorkCentre 5020
July, 2007
4-57
REP 8.3.1
3.
Thread the wire harness of the Control Panel as shown (Figure 5).
2.
3.
Figure 5
Figure 1
July, 2007
4-58
Initial Issue
WorkCentre 5020
4.
Figure 2
Replacement
1.
Initial Issue
WorkCentre 5020
July, 2007
4-59
REP 8.4.1
REP 8.4.1
July, 2007
4-60
Initial Issue
WorkCentre 5020
Replacement
1.
2.
Perform the following steps to install the Output Tray (Figure 2).
1 Insert the tabs (2) into the square hole of the frame.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-61
REP 9.1.1
Replacement
1.
2.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
REP 9.1.2
July, 2007
4-62
Initial Issue
WorkCentre 5020
2.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
NOTE: After removing the Rear Cover, it is not necessary to save the Data Plate with the
machine serial number. The serial number can also be obtained by opening Left Side Cover
and looking toward the back (bar code label) or by entering Diagnostics. See GP1.
1.
Figure 2
Replacement
1.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-63
REP 9.2.1
Replacement
1.
2.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 2
Figure 1
REP 9.2.2
July, 2007
4-64
Initial Issue
WorkCentre 5020
Replacement
NOTE: The Platen Cover comes as a kit, consisting of a Platen Cover and a Platen Cushion
(Figure 1).
WARNING
1.
Place the Platen Cushion on the Platen Glass, with the adhesive strips facing up.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
2.
3.
Position the Platen Cushion against the back left corner of the Platen Glass (Figure 1).
1.
4.
Insert the mounting posts (Figure 1) of Platen Cover into the mounting holes.
5.
Carefully lower the Platen Cover down onto the Platen Cushion. Press down evenly to
ensure good adhesion.
Remove the Platen Cover (PL 10.1) (Figure 1) by lifting it straight up.
Platen Cover
mounting posts
Platen Cushion
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-65
REP 10.1.1
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Remove the screws that secure the IIT Upper Cover (Figure 1).
1 Remove the screws (7).
2 Remove the Tapping Screws (2).
3 Remove the cap.
Figure 2
Replacement
1.
Figure 1
REP 10.2.1
July, 2007
4-66
Initial Issue
WorkCentre 5020
4.
At the right side of the IIT Carriage, secure the Carriage Cable with tape so that it does
not come loose (Figure 2).
1 Secure the Carriage Cable with 2 pieces of tape.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
At the left side of the IIT Carriage, secure the Carriage Cable with tape so that it does not
come loose (Figure 1).
1 Move the IIT Carriage to the rear notch of the IIT Frame.
2 Secure the Carriage Cable with 2 pieces of tape.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-67
REP 10.3.1
5.
While maintaining tension on the Carriage Cable (silver) at the front left side, disconnect it
(Figure 3).
6.
Use pieces of tape to secure the Carriage Cable (silver) that was disconnected in step 5
so that it does not get separated from the pulley of the IIT Carriage (Figure 4).
1 Pulley
Figure 4
Figure 3
REP 10.3.1
July, 2007
4-68
Initial Issue
WorkCentre 5020
7.
While maintaining tension on the Carriage Cable (black) at the front right side, disconnect
it (Figure 5).
8.
Use pieces of tape to secure the Carriage Cable (black) that was disconnected in step 7
so that it does not get separated from the pulley of the IIT Carriage (Figure 6).
A Pulley
Figure 6
Figure 5
Initial Issue
WorkCentre 5020
July, 2007
4-69
REP 10.3.1
9.
While maintaining tension on the Carriage Cable (black) at the rear left side, disconnect it
(Figure 7).
10. Use tape to secure the Carriage Cable (black) that was disconnected in step 9 so that it
does not get separated from the Cable Supply Drum (Figure 8).
Figure 8
Figure 7
REP 10.3.1
July, 2007
4-70
Initial Issue
WorkCentre 5020
11. While maintaining tension on the Carriage Cable (silver) at the rear right side, disconnect
it (Figure 9).
12. Use tape to secure the Carriage Cable (silver) that was disconnected in step 11 so that it
does not get separated from the Cable Supply Drum (Figure 10).
Figure 9
Initial Issue
WorkCentre 5020
Figure 10
July, 2007
4-71
REP 10.3.1
13. Turn the left side of the IIT Carriage face up.
Replacement
14. Disconnect the Flexible Print Cable connectors (2) (Figure 11).
1.
2.
Do not allow the Rail Contact of the IIT Carriage to bend in the direction of the arrow
(Figure 12).
A Rail Contact
Figure 11
Figure 12
REP 10.3.1
July, 2007
4-72
Initial Issue
WorkCentre 5020
3.
Attach the Carriage Cables (black and silver) to the IIT Frame in the sequence shown
(Figure 13).
2.
3.
4.
Figure 13
Figure 1 Removing the Core Clip
Initial Issue
WorkCentre 5020
July, 2007
4-73
5.
Disconnect the Flexible Print Cables (2) from the AIOC PWB (Figure 2).
6.
1 Peel off the pieces of tape to remove the Flexible Print Cable.
2 Slide the Flexible Print Cable through the hole in the IIT Frame.
Figure 2
Figure 3
Replacement
1.
REP 10.3.2
July, 2007
4-74
Initial Issue
WorkCentre 5020
4.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-75
REP 10.6.1
5.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
3.
4.
Figure 3
Replacement
1.
July, 2007
4-76
Initial Issue
WorkCentre 5020
5.
Replacement
1.
2.
Attach the Carriage Cables (black/silver) to the holes in the Drum (Figure 2).
Figure 1
Figure 2
Initial Issue
WorkCentre 5020
July, 2007
4-77
REP 10.7.1
3.
Wind the Carriage Cables around the Drum and secure them with tape (Figure 3).
4.
Wind the Carriage Cables around the pulleys (Figure 4). See also the Cable Winding
Schematic (Figure 5).
5.
Secure the Cables with pieces of tape so that they do not become loose (see Figure 1).
Figure 3
Figure 4
REP 10.7.1
July, 2007
4-78
Initial Issue
WorkCentre 5020
2.
3.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-79
4.
5.
Figure 2
REP 10.7.2
Figure 3
July, 2007
4-80
Initial Issue
WorkCentre 5020
6.
Figure 4
Replacement
1.
Initial Issue
WorkCentre 5020
July, 2007
4-81
REP 10.7.2
REP 10.7.2
July, 2007
4-82
Initial Issue
WorkCentre 5020
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
WARNING
1.
2.
3.
Lift the front side of Tray 2 and remove the tray (Figure 1).
1.
Figure 1
Replacement
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-83
2.
3.
Figure 2
Figure 3
REP 11.1.2
July, 2007
4-84
Initial Issue
WorkCentre 5020
4.
Hold onto A (2) and B (2), and remove the IOT from the Single Tray Module (Figure 4).
2.
Figure 4
Replacement
1.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-85
3.
Replacement
1.
2.
When installing the Tray 2 Feed Roll, align the pin on the Feed Shaft with the groove in
the Tray 2 Feed Roll (Figure 3).
Figure 2
Figure 3
REP 11.4.1
July, 2007
4-86
Initial Issue
WorkCentre 5020
3.
2 Remove the Tray 2 Retard Roll Housing from the tabs (2).
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-87
REP 11.4.2
4.
5.
Figure 3
REP 11.4.2
Figure 4
July, 2007
4-88
Initial Issue
WorkCentre 5020
Replacement
3.
1.
2.
When installing the Tray 2 Retard Roll, align the coupling of the Friction Clutch with the
Tray 2 Retard Roll (Figure 5).
Initial Issue
A Holder Arm
B Tray 2 Retard Roll
Figure 6
Figure 5
WorkCentre 5020
When installing the Tray 2 Retard Roll Housing, check that the Tray 2 Retard Roll rises
when the Holder Arm is pressed (Figure 6).
July, 2007
4-89
REP 11.4.2
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
Remove the IOT from the Single Tray Module (REP 11.1.2).
2.
3.
4.
Figure 1
REP 11.5.1
July, 2007
4-90
Initial Issue
WorkCentre 5020
Replacement
1.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-91
REP 11.5.2
3.
WARNING
4 Release the tab on the gear, and remove the gear together with the STM Feed Clutch.
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Replacement
1.
Figure 1
REP 11.6.1
July, 2007
4-92
Initial Issue
WorkCentre 5020
3.
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
1.
2.
Figure 2
Replacement
1.
Figure 1
Initial Issue
WorkCentre 5020
July, 2007
4-93
REP 11.6.2
Remove Tray 1.
2.
3.
Figure 1
Replacement
1.
REP 11.7.1
July, 2007
4-94
Initial Issue
WorkCentre 5020
Purpose
Purpose
To set the right amount of edge erase at the lead edge and trail edge, as well as at both sides
(left/right) of the image.
Check
NOTE: Do the IOT Lead Edge/Side Edge Registration adjustment first.
Check
1.
Specify a tray that contains paper, leave the platen cover open, and make a completely
black copy by not putting any document on the glass.
2.
Check that the white portion at the lead edge, trail edge, and both sides of the copy are all
2mm wide.
Adjustment
1.
Enter the Diagnostic Mode and adjust the following NVM. Increasing the value will
increase the amount of edge erase.
Table 1
Chain Func
Name
Min
Initial
Max
Step
16
32
0.254mm
59
60
16
32
0.145mm
63
16
32
0.145mm
Initial Issue
WorkCentre 5020
Enter the Diagnostic Mode and check the Controller Firmware version xxx using Chain-Function [29-50].
Adjustment
[USB Connection]
1.
2.
3.
4.
Turn the power ON, and the Add USB Device window will appear on the PC. Click the
[Cancel] button when the New Hardware Detected Wizard window is displayed.
5.
6.
The [Firmware Update Tool (Printer Model And File Selection)] is displayed. Select the
machine model and the downloaded Firmware file, and then click [Next].
7.
8.
The [Firmware Update Tool (Updating...)] window is displayed indicating the data transfer
in progress. Once the upgrade is completed, the [Firmware Update Tool (Result)] window
is displayed. Click the [Finish] button.
July, 2007
4-95
3.
Purpose
Check that the measured values for lead edge (A) and side edge (B) meet the specifications of the corresponding mode.
To obtain the home position in the IIT lead edge (slow scan)/IIT side edge (fast scan) direction.
Check
1.
Set the Test Pattern 499T247 (A3) on the platen, so that there is no gap between it and
the Rear Registration Guide. Make 3 copies using 100% R/E and A3 SEF paper.
2.
Measure the lead edge and side edge of the 3rd copy (Figure 1).
Table 1 Specification
Item
Simplex
MSI
10 1.6mm
10 2.2mm
5 2.1mm
5 3.0mm
Adjustment
1.
Enter the Diagnostic Mode, and use the following Chain Functions to perform adjustments
until the measured values for lead edge (A) and side edge (B) registration are within the
specifications.
When the measured value is short, reduce the setting value.
When the measured value is long, increase the setting value.
Table 2
Chain Func
Sub
Name
System
Value
Initial
Max. Value
1 Count
Min.
20
PH
60
30
0.146mm
20
41
PH
60
30
0.146mm
20
42
PH
60
30
0.146mm
20
43
PH
60
30
0.146mm
20
ROS
99
50
0.254mm
21
ROS
99
50
0.254mm
22
ROS
99
50
0.254mm
26
ROS
99
50
0.254mm
2.
After the adjustment, again set the Test Pattern 499T247 (A3) on the platen so that there
is no gap between it and the Rear Registration Guide. Make a copy using 100% R/E and
A3 SEF paper.
3.
Repeat the procedure until the measured values for lead edge (A) and side edge (B) are
within the specifications.
ADJ 10.3.1
July, 2007
4-96
Initial Issue
WorkCentre 5020
WARNING
To avoid personal injury or electrical shock, ensure that the machine is completely off
before disassembling or adjusting. Turn OFF the power and unplug the machine.
Adjustment
1.
2.
Adjust until the Carriage Assembly and the IIT Under Cover are parallel (Figure 1).
1 Loosen the Stop Screw.
2 Move the Carriage Assembly all the way to the right.
3 Turn the Adjustment Screw to adjust.
4 Tighten the Stop Screw.
Reference: Turning the Adjustment Screw counterclockwise moves the front of the Carriage Assembly to the left.
Initial Issue
WorkCentre 5020
3.
Return the machine to its original state, and make a copy in Platen Mode.
4.
July, 2007
4-97
ADJ 11.1.1
ADJ 11.1.1
July, 2007
4-98
Initial Issue
WorkCentre 5020
5 Parts Lists
Overview
Introduction .....................................................................................................................
Subsystem Information ...................................................................................................
Symbology ......................................................................................................................
5-3
5-4
5-5
Parts Lists
5-7
Paper Transport
PL 2.1 Tray 1...................................................................................................................
PL 2.2 Tray 1 Frame Accessory......................................................................................
5-8
5-9
Paper Tray
PL 2.3 Tray 1 Components (1 OF 2) ...............................................................................
5-10
5-11
5-12
5-13
5-14
5-15
5-16
ROS
PL 3.1 ROS .....................................................................................................................
5-17
CRU
PL 4.1 Drum Cartridge ....................................................................................................
PL 4.2 Toner Empty Sensor and Erase Lamp ................................................................
PL 4.3 Transfer ...............................................................................................................
PL 4.4 Transfer Corotron Housing Component...............................................................
Cover
PL 9.1 Front / Top Cover.................................................................................................
PL 9.2 Rear / Right Cover and NOHAD Fan ...................................................................
5-33
5-34
5-35
5-36
5-37
5-38
5-39
5-40
5-41
Paper Transport
PL 2.4 Tray 1 Components ( 2 OF 2)..............................................................................
PL 2.5 Tray 1 Frame Components..................................................................................
PL 2.6 Tray 1 Frame Components (2 OF 2) ...................................................................
PL 2.7 No Paper Sensor Housing ...................................................................................
PL 2.8 Registration..........................................................................................................
PL 2.9 Registration Component ......................................................................................
5-31
5-32
IIT
Drive
PL 1.1 IOT Motor.............................................................................................................
5-18
5-19
5-20
5-21
5-42
5-43
5-44
5-45
5-46
5-47
5-48
Stand
PL 12.1 Stand Component ..............................................................................................
5-49
Common Hardware
Common Hardware .........................................................................................................
Part Number Index ..........................................................................................................
5-50
5-51
Fuser
PL 5.1 Fuser....................................................................................................................
5-22
Exit Transport
PL 6.1 Exit Transport ......................................................................................................
PL 6.2 Exit Transport Component (Simplex)...................................................................
5-23
5-24
5-25
5-26
5-27
5-28
Electrical
PL 8.1 AIOC PWB, LVPS, Power Switch........................................................................
PL 8.2 HVPS, Interlock Switch, Duplex PWB .................................................................
Initial Issue
WorkCentre 5020
5-29
5-30
July, 2007
5-1
Parts Lists
Parts Lists
July, 2007
5-2
Initial Issue
WorkCentre 5020
Introduction
Table 1
Overview
Abbreviation
The Parts List section identifies all part numbers and the corresponding location of all spared
subsystem components.
R/E
Reduction/Enlargement
REF:
Refer to
SCSI
Organization
W/
With
Parts Lists
W/O
Without
Each item number in the part number listing corresponds to an item number in the related illustration. All the parts in a given subsystem of the machine will be located in the same illustration
or in a series of associated illustrations.
Meaning
Table 2
Operating Companies
Abbreviation
This section contains the illustrations and descriptions of the plugs, jacks, and fasteners used
in the machine. A part number listing of the connectors is included.
AO
Americas Operations
NASG - US
Common Hardware
NASG Canada
XE
Xerox Europe
The common hardware is listed in alphabetical order by the letter or letters used to identify
each item in the part number listing and in the illustrations. Dimensions are in millimeters
unless otherwise identified.
Meaning
Symbology
Part Number Index
Symbology used in the Parts List section is identified in the Symbology section.
This index lists all the spared parts in the machine in numerical order. Each number is followed
by a reference to the parts list on which the part may be found.
Other Information
Abbreviations
Abbreviations are used in the parts lists and the exploded view illustrations to provide information in a limited amount of space. The following abbreviations are used in this manual:
Table 1
Abbreviation
WorkCentre 5020
Meaning
A3
A4
A5
AD
Auto Duplex
AWG
EMI
GB
Giga Byte
KB
Kilo Byte
MB
Mega Byte
MM
Millimeters
MOD
NOHAD
PL
Parts List
P/O
Part of
07/26/2007
5-3
Parts List
Introduction
Subsystem Information
Use of the Term Assembly
The term assembly will be used for items in the part number listing that include other itemized
parts in the part number listing. When the word assembly is found in the part number listing,
there will be a corresponding item number on the illustrations followed by a bracket and a listing of the contents of the assembly.
Brackets
A bracket is used when an assembly or kit is spared, but is not shown in the illustration. The
item number of the assembly or kit precedes the bracket; the item numbers of the piece parts
follow the bracket.
Tag
The notation W/Tag in the parts description indicates that the part configuration has been
updated. Check the change Tag index in the General Information section of the Service Data
for the name and purpose of the modification.
In some cases, a part or assembly may be spared in two versions: with the Tag and without the
Tag. In those cases, use whichever part is appropriate for the configuration of the machine on
which the part is to be installed. If the machine does not have a particular Tag and the only
replacement part available is listed as W/Tag, install the Tag kit or all of the piece parts. The
Change Tag Index tells you which kit or piece parts you need.
Whenever you install a Tag kit or all the piece parts that make up a Tag, mark the appropriate
number on the Tag matrix.
Parts List
Subsystem Information
07/26/2007
5-4
WorkCentre 5020
Symbology
A Tag number within a circle pointing to an item number shows that the part has been changed
by the tag number within the circle (Figure 1). Information on the modification is in the Change
Tag Index.
A Tag number within a circle having a shaded bar and pointing to an item number shows that
the configuration of the part shown is the configuration before the part was changed by the Tag
number within the circle (Figure 2).
WorkCentre 5020
07/26/2007
5-5
Parts List
Symbology
A tag number within a circle with no apex shows that the entire drawing has been changed by
the tag number within the circle (Figure 3). Information on the modification is in the Change Tag
Index.
A tag number within a circle with no apex and having a shaded bar shows that the entire drawing was the configuration before being changed by the tag number within the circle (Figure 4).
Parts List
Symbology
07/26/2007
5-6
WorkCentre 5020
Part
Description
007K94880
120E22470
WorkCentre 5020
07/26/2007
5-7
Parts List
PL 1.1
PL 2.1 Tray 1
Item
1
2
3
Part
Description
050K57460
Tray 1 Assembly
Tray Stopper
Label (Not Spared)
Parts List
PL 2.1
07/26/2007
5-8
WorkCentre 5020
Part
Description
848K01660
007K97780
007K97790
807E19430
809E73520
807E19440
013E25920
121K40770
801K25580
Tray 1 Frame
No Paper Sensor
Drive Gear Assembly
Bracket (P/O Item 3)
Gear (37T/23T) (P/O Item 3)
Gear (41T/22T) (P/O Item 3)
Link Gear
Gear (61T)
Link Spring
Clutch Bracket (Not Spared)
Gear (29T/29T)
Bearing
Tray 1 Feed Clutch (REP 2.2.1)
Interlock Switch Frame Assembly
WorkCentre 5020
07/26/2007
5-9
Parts List
PL 2.2
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
013E25881
059K33051
059K32773
Parts List
PL 2.3
07/26/2007
5-10
WorkCentre 5020
Part
Description
019K07086
809E54170
WorkCentre 5020
07/26/2007
5-11
Parts List
PL 2.4
Part
Description
110E11580
130E87090
120E29540
Parts List
PL 2.5
07/26/2007
5-12
WorkCentre 5020
Part
Description
005E18630
006K25750
807E19460
059K48200
413W77559
809E54180
013E90840
013E32690
807E19450
WorkCentre 5020
07/26/2007
5-13
Parts List
PL 2.6
Part
Description
1
2
3
120E23791
130E87090
4
5
No Paper Actuator
Sensor Housing (Not Spared)
Tray 1 No Paper Sensor (REP
2.7.1)
Bracket (Not Spared)
Sensor Wire Harness (Not Spared)
Parts List
PL 2.7
07/26/2007
5-14
WorkCentre 5020
PL 2.8 Registration
Item
1
Part
Description
059K48250
WorkCentre 5020
07/26/2007
5-15
Parts List
PL 2.8
Part
Description
3
4
5
6
130K71230
7
8
9
121K39710
10
11
12
13
14
15
16
17
18
059K53230
Parts List
PL 2.9
07/26/2007
5-16
WorkCentre 5020
PL 3.1 ROS
Item
1
2
3
4
5
Part
Description
062K18161
WorkCentre 5020
07/26/2007
5-17
Parts List
PL 3.1
Part
Description
101R00432
106R01277
604K43850
Parts List
PL 4.1
07/26/2007
5-18
WorkCentre 5020
Part
Description
130K71400
122K94091
WorkCentre 5020
07/26/2007
5-19
Parts List
PL 4.2
PL 4.3 Transfer
Item
Part
Description
2
3
125K93751
014K83122
Parts List
PL 4.3
07/26/2007
5-20
WorkCentre 5020
Part
Description
125K93751
604K43810
WorkCentre 5020
07/26/2007
5-21
Parts List
PL 4.4
PL 5.1 Fuser
Item
Part
Description
1
2
126K23581
126K24411
3
4
5
6
7
8
122E92530
122E92550
022E30121
022K74110
130K71361
Parts List
PL 5.1
07/26/2007
5-22
WorkCentre 5020
Part
Description
059K48230
WorkCentre 5020
07/26/2007
5-23
Parts List
PL 6.1
Part
Description
1
2
3
4
059K43000
059E99331
5
6
7
809E76520
013E30050
8
9
10
11
12
13
14
15
16
17
18
130E87090
604K43840
Parts List
PL 6.2
07/26/2007
5-24
WorkCentre 5020
Part
Description
802K99450
WorkCentre 5020
07/26/2007
5-25
Parts List
PL 7.1
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
604K43860
604K43870
Parts List
PL 7.2
07/26/2007
5-26
WorkCentre 5020
Part
Description
1
2
3
4
5
8
9
10
11
12
13
14
15
16
17
18
19
20
807E17870
121E20950
059K54730
21
22
23
24
25
26
27
28
29
059K48260
604K43820
022E29860
604K45750
604K45770
604K45780
604K45790
WorkCentre 5020
07/26/2007
5-27
Parts List
PL 7.5
Part
Description
1
2
3
050K58051
4
5
6
7
8
9
10
11
12
13
14
15
019K08890
604K43830
604K45740
604K45760
Parts List
PL 7.6
07/26/2007
5-28
WorkCentre 5020
10
11
12
Part
Description
110E11320
960K31862
960K31863
105E17391
105E17411
Power Switch
Screw (With Washer) (Not Spared)
Inlet Bracket (Not Spared)
PWB Bracket (Not Spared)
Inlet (Not Spared)
CRUM ID Harness (Not Spared)
Inlet Wire Harness (Not Spared)
Billing Counter Harness
AIOC PWB (110V) (REP 8.1.1)
AIOC PWB (220V) (REP 8.1.1)
LVPS (220V) (REP 8.1.2)
LVPS (110V)
Choke Coil (Not Spared)
Power Cord (Not Spared)
WorkCentre 5020
07/26/2007
5-29
Parts List
PL 8.1
Part
Description
1
2
3
4
014K83141
105E17401
801K25570
5
6
7
8
9
10
11
HV Contact Block
HVPS (REP 8.2.1)
Left Hand Interlock Switch
Interlock Switch Wire Harness (Not
Spared)
Core (Not Spared)
Earth Plate (Not Spared)
Front Cover Interlock Switch (Not
Spared)
Earth Plate (Not Spared)
Harness Block (Not Spared)
Harness Block (Not Spared)
Core Clip (Not Spared)
Parts List
PL 8.2
07/26/2007
5-30
WorkCentre 5020
Part
Description
1
2
3
4
962K66150
848K04903
WorkCentre 5020
07/26/2007
5-31
Parts List
PL 8.3
Part
Description
960K32601
3
4
Parts List
PL 8.4
07/26/2007
5-32
WorkCentre 5020
Part
Description
1
2
3
4
848E04480
604K46510
5
6
7
8
9
10
11
848E04511
801E04660
105E12210
Exit Cover
Front Cover Plate Kit
Front Left Cover (REP 9.1.2)
Output Tray (Not Spared) (REP
9.1.1)
Right Top Cover (Not Spared)
Xerox Badge Plate (P/O Item 2)
IIT Support Bracket (Not Spared)
Duct (Not Spared)
Front Cover
Strap
Static Eliminator
WorkCentre 5020
07/26/2007
5-33
Parts List
PL 9.1
Part
Description
848E04501
2
3
4
5
848E04451
127K51631
053E93650
Parts List
PL 9.2
07/26/2007
5-34
WorkCentre 5020
Part
Description
004E17510
604K46500
WorkCentre 5020
07/26/2007
5-35
Parts List
PL 10.1
Part
Description
848K07410
604K44330
Parts List
PL 10.2
07/26/2007
5-36
WorkCentre 5020
Part
Description
041K95870
962K59950
809E79910
809E79920
WorkCentre 5020
07/26/2007
5-37
Parts List
PL 10.3
Part
Description
848E18960
090E02380
090E91720
815E08650
815E42250
Parts List
PL 10.4
07/26/2007
5-38
WorkCentre 5020
Part
Description
801K30780
801E05970
110E11551
WorkCentre 5020
07/26/2007
5-39
Parts List
PL 10.5
Part
Description
1
2
4
5
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
868E12730
121K41690
122E92570
127K57140
Parts List
PL 10.6
07/26/2007
5-40
WorkCentre 5020
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
140E88751
22
23
WorkCentre 5020
07/26/2007
5-41
Parts List
PL 10.7
Part
Description
050K57701
Parts List
PL 11.1
07/26/2007
5-42
WorkCentre 5020
Part
Description
1
2
3
5
6
7
9
10
WorkCentre 5020
07/26/2007
5-43
Parts List
PL 11.2
Part
Description
038K89761
038K89821
Parts List
PL 11.3
07/26/2007
5-44
WorkCentre 5020
Part
Description
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
059K48430
059K48660
013E90840
003K15530
019K09250
18
19
20
21
22
003K15540
WorkCentre 5020
07/26/2007
5-45
Parts List
PL 11.4
Part
Description
110E11580
130E87090
120E28091
055K31090
960K28562
809E74030
Parts List
PL 11.5
07/26/2007
5-46
WorkCentre 5020
6
7
8
9
10
11
12
13
14
Part
Description
807E18360
059K48440
848K02140
013E32180
013E90840
807E18410
068K53590
127K52180
807E18380
807E18390
807E18400
WorkCentre 5020
07/26/2007
5-47
Parts List
PL 11.6
Part
Description
2
3
4
120E29630
130E87090
Parts List
PL 11.7
07/26/2007
5-48
WorkCentre 5020
Part
Description
017K93121
017K93132
017E12010
121E93360
017E98760
WorkCentre 5020
07/26/2007
5-49
Parts List
PL 12.1
Common Hardware
Item
Part
Description
AA
AB
AC
AD
AE
AF
AG
AH
AJ
AK
AL
AM
AN
AP
AQ
AR
AS
AT
AU
AV
AW
AX
AY
AZ
BA
BB
BC
BD
BE
BF
102W37178
102W38278
112W27898
113W20878
113W21478
113W27688
114W27678
114W27878
153W16088
153W16288
153W17688
153W17888
153W18088
153W18288
153W18488
153W27678
153W27878
153W28078
158W27678
158W27878
252W27450
354W15278
354W18278
354W19278
354W21278
354W24278
354W27254
354W27278
158W36878
158W36078
Parts List
Common Hardware
07/26/2007
5-50
WorkCentre 5020
Part Number
Part List
059K48200
PL 2.6
Part Number
Part List
059K48230
PL 6.1
003K15530
PL 11.4
059K48250
PL 2.8
003K15540
PL 11.4
059K48260
PL 7.5
004E17510
PL 10.1
059K48430
PL 11.4
005E18630
PL 2.6
059K48440
PL 11.6
006K25750
PL 2.6
059K48660
PL 11.4
007K94880
PL 1.1
059K53230
PL 2.9
007K97780
PL 2.2
059K54730
PL 7.5
007K97790
PL 2.2
059E99331
PL 6.2
013E25881
PL 2.3
062K18161
PL 3.1
013E25920
PL 2.2
068K53590
PL 11.6
013E30050
PL 6.2
090E02380
PL 10.4
013E32180
PL 11.6
090E91720
PL 10.4
013E32690
PL 2.6
101R00432
PL 4.1
013E90840
PL 11.4
105E12210
PL 9.1
013E90840
PL 11.6
105E17391
PL 8.1
013E90840
PL 2.6
105E17401
PL 8.2
014K83122
PL 4.3
105E17411
PL 8.1
014K83141
PL 8.2
106R01277
PL 4.1
017E12010
PL 12.1
110E11320
PL 8.1
017K93121
PL 12.1
110E11551
PL 10.5
017K93132
PL 12.1
110E11580
PL 11.5
017E98760
PL 12.1
110E11580
PL 2.5
019K07086
PL 2.4
120E22470
PL 1.1
019K08890
PL 7.6
120E23791
PL 2.7
019K09250
PL 11.4
120E28091
PL 11.5
022E29860
PL 7.5
120E29540
PL 2.5
022E30121
PL 5.1
120E29630
PL 11.7
022K74110
PL 5.1
121E20950
PL 7.5
038K89761
PL 11.3
121K39710
PL 2.9
038K89821
PL 11.3
121K40770
PL 2.2
041K95870
PL 10.3
121K41690
PL 10.6
050K57460
PL 2.1
121E93360
PL 12.1
050K57701
PL 11.1
122E92530
PL 5.1
050K58051
PL 7.6
122E92550
PL 5.1
053E93650
PL 9.2
122E92570
PL 10.6
055K31090
PL 11.5
122K94091
PL 4.2
059K32773
PL 2.3
125K93751
PL 4.3
059K33051
PL 2.3
125K93751
PL 4.4
059K43000
PL 6.2
126K23581
PL 5.1
WorkCentre 5020
07/26/2007
5-51
Parts List
Part Number
Part List
Part Number
Part List
126K24411
PL 5.1
807E18410
PL 11.6
127K51631
PL 9.2
807E19430
PL 2.2
127K52180
PL 11.6
807E19440
PL 2.2
127K57140
PL 10.6
807E19450
PL 2.6
130K71230
PL 2.9
807E19460
PL 2.6
130K71361
PL 5.1
809E54170
PL 2.4
130K71400
PL 4.2
809E54180
PL 2.6
130E87090
PL 11.5
809E73520
PL 2.2
130E87090
PL 6.2
809E74030
PL 11.5
130E87090
PL 11.7
809E76520
PL 6.2
130E87090
PL 2.7
809E79910
PL 10.3
130E87090
PL 2.5
809E79920
PL 10.3
140E88751
PL 10.7
815E08650
PL 10.4
413W77559
PL 2.6
815E42250
PL 10.4
604K43810
PL 4.4
848K01660
PL 2.2
604K43820
PL 7.5
848K02140
PL 11.6
604K43830
PL 7.6
848E04451
PL 9.2
604K43840
PL 6.2
848E04480
PL 9.1
604K43850
PL 4.1
848E04501
PL 9.2
604K43860
PL 7.2
848E04511
PL 9.1
604K43870
PL 7.2
848K04903
PL 8.3
604K44330
PL 10.2
848K07410
PL 10.2
604K45740
PL 7.6
848E18960
PL 10.4
604K45750
PL 7.5
868E12730
PL 10.6
604K45760
PL 7.6
960K28562
PL 11.5
604K45770
PL 7.5
960K31862
PL 8.1
604K45780
PL 7.5
960K31863
PL 8.1
604K45790
PL 7.5
960K32601
PL 8.4
604K46500
PL 10.1
962K59950
PL 10.3
604K46510
PL 9.1
962K66150
PL 8.3
801E04660
PL 9.1
801E05970
PL 10.5
801K25570
PL 8.2
801K25580
PL 2.2
801K30780
PL 10.5
802K99450
PL 7.1
807E17870
PL 7.5
807E18360
PL 11.6
807E18380
PL 11.6
807E18390
PL 11.6
807E18400
PL 11.6
Parts List
07/26/2007
5-52
WorkCentre 5020
6 General Procedures
Diagnostics
Diagnostic Mode .............................................................................................................
Basic Operations of the Diagnostic Mode .......................................................................
IOT Diagnostics...............................................................................................................
6-3
6-4
6-5
General Procedures
GP1 Serial Number Locations.........................................................................................
6-31
General Information
Specifications ..................................................................................................................
Tools ...............................................................................................................................
Consumables ..................................................................................................................
Glossary of Terms...........................................................................................................
Initial Issue
WorkCentre 5020
6-33
6-38
6-39
6-39
July, 2007
6-1
General Procedures
General Procedures
July, 2007
6-2
Initial Issue
WorkCentre 5020
Diagnostic Mode
This mode is used by service engineers to solve problems in the field and is intended to identify the fault areas in terms of replaceable components. In the Diagnostic Mode, the following
diagnostic functions can be run from the Control Panel:
Function
Parts Diagnostics
Program Function
Initial Issue
WorkCentre 5020
Overview
Input Diagnostics
This can be used to check the status of the various sensors in the engine, IIT, and Trays. Refer to
Input Diagnostics for the sensors that can be checked and their Chain Function Codes.
Output Diagnostics
This can be used to operate the various motors, solenoids and clutches in the engine, IIT, and
Trays. Refer to Output Diagnostics for the components that can be operated and their Chain
Function Codes.
Initialization
This can be used to initialize the NVM, Counters, and Error Histories. Refer to Program Function
for the items that can be initialized.
Test Print
This can be used to generate an independent test print from the MCU or through the Controller.
Refer to Program Function.
Check
This can be used to check the total print counter, serial/product number, SW version, Error
Histories, etc. Refer to Program Function.
This is used to check and change the values of the various parameters in NVM.
July, 2007
6-3
General Procedures
Diagnostic Mode
C _
C 1 _
Once in the Diagnostic Mode, "C_ " (Chain Code input screen) is shown on the display.
The "_" is blinking.
Input the next number, and it will appear in the second digit space.
C _
C 1 2
General Procedures
July, 2007
6-4
Initial Issue
WorkCentre 5020
Pressing the [Start] button will show the "F_ " (Function Code input screen) on the display.
An "F" and the blinking "_" are shown on the Function Code input screen.
IOT Diagnostics
Input Diagnostics
F _
The Input Diagnostics can be used to check the status of the various sensors in the engine, IIT,
and Trays.
Pressing the [Stop] button will stop the monitoring and return you to the Function Code input
screen. To resume the monitoring, press the [Start] button again.
F 2 _
Chain
Func
Sub
Contents of Data
Meaning
01
01
PH
L: Cover is closed
H: Cover is open
01
10
TRAY
L: Cover is closed
H: Cover is open
01
11
PH
L: Cover is closed
H: FCover is open
01
12
PH
FRONT COVER
L: Cover is closed
H: Cover is open
05
10
IIT
L: Cover is closed
H: Cover is open
05
11
IIT
L: Sensor is exposed
H: Sensor is blocked
07
07
TRAY
L: Paper present
H: No paper
07
08
TRAY
L: Paper present
H: No paper
08
05
PH
L: No paper
H: Paper present
08
06
TRAY
L: No paper
H: Paper present
08
07
TRAY
L: No paper
H: Paper present
08
47
TRAY
FEED READY
SIGNAL
Level is high
Hot-Line Control
09
02
XERO
Drum Cartridge
Detected
L: No Drum Cartridge
H: Cartridge present
Pressing the [Start] button will then run the specified Diagnostic Code.
F 2 3
How to Interrupt a Diagnostic
Press the [Stop] button when the diagnostic is still running.
Stopping a diagnostic that is running will return you to the Function Code input screen.
Pressing the [AC] button will return you to the Chain Code input screen (C_).
Initial Issue
WorkCentre 5020
July, 2007
6-5
General Procedures
Chain
Func
Sub
Contents of Data
Meaning
Chain
Func
Sub
Contents of Data
Meaning
09
07
XERO
L: Toner available
H: Toner depleted
05
20
IIT
10
23
PH
L: No paper
H: Paper present
10
60
FUSER
05
21
IIT
05
22
IIT
05
23
IIT
06
15
ROS
ROS Motor ON
08
10
PH
IOT Registration
Clutch
08
11
TRAY
08
12
TRAY
08
13
TRAY
08
17
PH
Bypass Solenoid
09
04
XERO
HVPS ON (LOW
VOLTAGE)
Output Diagnostics
The Output Diagnostics can be used to operate and check the status of the various motors,
solenoids and clutches in the engine, IIT, and Trays. The operation can be enabled for every
component, and whether or not the component is operating properly can be determined by
checking the operation from outside.
When a component is operating, "run" is displayed.
r u n
Pressing the [Stop] button will stop the operation of the component and return you to the Function Code input screen.
F 2 3
To resume the operation of the specified component, press the [Start] button again.
Chain
Func
Sub
Contents of Data
04
01
PH
IOT Motor ON
04
02
FUSER
General Procedures
Meaning
July, 2007
6-6
Initial Issue
WorkCentre 5020
Chain
Func
Sub
Contents of Data
09
05
XERO
HVPS ON (HIGH
VOLTAGE)
09
06
XERO
Pre-Charge Erase
Lamp
Clearing the error will return you to the Function Code input screen.
Meaning
F _
Program Function
The Program Function can access the NVM (the EEPROM on the AIOC PWB) to perform the
following functions:
Pressing the [Stop] button in the middle of a test print will stop the feeding of additional paper,
output any paper that was already fed, and return you to the Function Code input screen.
Test Print
Initialize NVM
Display Version
r u n
When NVM initialization is complete, you will be returned to the Function Code input screen.
NOTE: Before running either of these test prints, you must check and make sure that the applicable NVM settings are correct. See Summary of Program Functions.
During a test print, "run" is displayed.
r u n
Once the test print starts, an error code will be displayed if an error occurs while printing.
C 1
Initial Issue
WorkCentre 5020
July, 2007
6-7
General Procedures
This can be used to check the firmware versions of the Controller and the MCU.
Pressing the [Start] button will display the error codes, starting with the most recent error.
Pressing the [Start] button will display the firmware version, starting from the highest order (leftmost) digit.
Once everything has been displayed, you will be returned to the Function Code input screen.
E 1
J
6 6
1
F
When the last error is displayed, press the [Start] key to return to the Function Code input
screen.
1
a
2
F _
Pressing the [Stop] key during the display will stop it and return you to the Function Code input
screen.
r u n
Once the Error History has been cleared, you will be returned to the Function Code input
screen.
Display Serial Number [25-20]
Pressing the [Start] button again will return you to the Function Code input screen.
This can be used to display the serial number of the machine.
7 1 1
6
F
General Procedures
Pressing the [Start] button will display the serial number, starting from the highest order (leftmost) digit.
Once the whole serial number has been displayed, you will be returned to the Function Code
input screen.
2 9
5
8
F
3 1
6
4
7
0
July, 2007
6-8
Initial Issue
WorkCentre 5020
F _
Initial Issue
WorkCentre 5020
July, 2007
6-9
General Procedures
Chain
Function
Sub
Contents of Data
Meaning
20
58
Initialize
20
59
Initialize
20
60
Initialize
Sets the initial value in additional system data between old and new MCU
versions.
Use "DIAG EXECUTE" command.
23
10
Test Print
Test Print
23
01
Test Print
Prints the Controller built-in grid, using the following NVM settings:
1-Sided or 2-Sided: 23-20
Paper Source: 23-21
Number of prints: 23-27 (high-order digits) and
23-26 (low-order digits)
25
01
Check
Displays the total print count (6 digits). The display is divided into 2
portions: the high-order digits and the low-order digits.
25
20
Check
Displays the machine serial number (10 digits). The display is divided into 4
portions: the highest-order digit, followed by 3 sets of 3 digits.
25
21
Check
Displays the machine product code (8 digits). The display is divided into 3
portions: the 2 highest-order digits, followed by 2 sets of 3 digits.
29
50
Check
Displays the firmware version of the Controller. The display is divided into
3 portions, starting from the highest-order digit.
29
49
Check
Displays the firmware version of the MCU. The display is divided into 3
portions, starting from the highest-order digit.
40
01
Check
Displays the Error History, starting with the most recent error code.
General Procedures
July, 2007
6-10
Initial Issue
WorkCentre 5020
3
Using the keypad to input a value shows the value as blinking.
3 1
3
Pressing the [C] button clears the value that was input and leaves the current value as blinking.
3
Pressing the [Start] button sets the value that was input, stops the blinking, and returns you to
the Function Code input screen after 2 seconds has passed.
3
If the [Start] button is pressed when "_" is displayed, or when the input value is outside the
range of possible settings, the input value is treated as invalid while the current value is shown
as blinking. You will then be returned to the Function Code input screen after 4 seconds has
passed.
See List of NVM Settings.
Initial Issue
WorkCentre 5020
July, 2007
6-11
General Procedures
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
06
20
ROS
1~99
0.254
mm
50
06
21
ROS
1~99
0.254
mm
50
06
22
ROS
1~99
0.254
mm
50
06
26
ROS
1~99
0.254
mm
50
06
28
ROS
1~99
0.254
mm
50
06
29
ROS
1~99
0.254
mm
50
06
30
ROS
1~99
0.254
mm
50
06
34
ROS
1~99
0.254
mm
50
06
52
ROS
IMAGE AREA
0~1
07
46
TRAY
Tray1-paper size
0~254
1mm
General Procedures
July, 2007
6-12
Remarks
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
07
47
TRAY
Tray2-paper size
0~254
1mm
07
48
TRAY
0~254
1mm
20
01
PH
0~60
0.146
mm
30
20
41
PH
0~60
0.146
mm
30
20
42
PH
0~60
0.146
mm
30
Initial Issue
WorkCentre 5020
July, 2007
6-13
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
20
43
PH
0~60
0.146
mm
30
20
45
PH
0~60
0.146
mm
30
20
46
PH
0~66
0.438
mm
33
20
47
PH
0~66
0.438
mm
33
20
48
PH
0~66
0.438
mm
33
20
49
PH
0~66
0.438
mm
11
20
51
PH
0~66
0.438
mm
33
21
09
HFSI
0~99
21
19
HFSI
0~99
21
29
HFSI
0~99
21
39
HFSI
0~3
23
20
PH
Simplex/Duplex
0~1
0: Simplex
1: Duplex
General Procedures
July, 2007
6-14
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Initial
Value
Init
Remarks
23
21
PH
Feed Tray
1~6
23
22
PH
Output Tray
0~4
23
26
PH
0~99
23
27
PH
0~99
29
01
Billing
0~99
29
11
Billing
0~99
29
21
Billing
0~99
29
04
HFSI
0~99
29
14
HFSI
0~99
29
24
HFSI
0~99
29
34
HFSI
0~3
Initial Issue
WorkCentre 5020
Unit
July, 2007
6-15
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
29
05
HFSI
0~99
29
15
HFSI
0~99
29
25
HFSI
0~99
29
09
HFSI
0~99
29
19
HFSI
0~99
29
29
HFSI
0~99
29
39
HFSI
0~3
30
04
Recycle
0~99
30
14
Recycle
0~99
30
24
Recycle
0~99
General Procedures
July, 2007
6-16
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
30
34
Recycle
0~3
30
05
Recycle
0~99
30
15
Recycle
0~99
30
25
Recycle
0~99
30
06
Recycle
0~99
30
16
Recycle
0~99
30
26
Recycle
0~99
30
36
Recycle
0~3
30
07
Recycle
0~99
30
17
Recycle
0~99
30
27
Recycle
0~99
30
37
Recycle
0~3
30
41
HFSI
0~99
30
42
HFSI
0~99
Initial Issue
WorkCentre 5020
July, 2007
6-17
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
30
43
HFSI
0~99
30
44
HFSI
0~3
30
61
Recycle
0~1
30
62
Recycle
0~1
33
04
CRU
CRU Remain
0~100
1%
100
33
05
ESS IF
0~4
0=OFF(Disabled), 1=20sec
2=30sec, 3=60sec, 4=90sec
33
06
ESS IF
1~3
1=Tray1
2=Tray2
3=MSI
33
07
ESS IF
Document Type
1~3
1=Text
2=Text & Photo
3=Photo
33
08
ESS IF
Density Adjustment
0~4
0=Lightest
1=Light
2=Normal
3=Dark
4=Darkest
General Procedures
July, 2007
6-18
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
33
09
ESS IF
Default Reduction /
Enlargement
0~4
0=100%
1=50%
2=70%(Metic),78%(Inch13&14)
3=129%(Metic),141%(Inch13&14)
4=200%
33
11
ESS IF
0~1
0=Disable
1=Enable
33
12
ESS IF
0~1
0=Disable
1=Enable
33
13
ESS IF
Default Customizing
Reduction / Enlargement
50~200
82
China 82=82%(=82)
XC 64=64%(=64)
33
14
ESS IF
0~4
0=Weakest
1=Weaker
2=Normal
3=Stronger
4=Strongest
33
15
ESS IF
0~4
0=Weakest
1=Weaker
2=Normal
3=Stronger
5=Strongest
33
16
ESS IF
1~254
0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)
33
17
ESS IF
0~254
0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)
Initial Issue
WorkCentre 5020
July, 2007
6-19
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
33
18
ESS IF
0~254
0=0min(Shift immediately)
1=5min
2=20min
3=60min
4=120min
5=240min
254=OFF(Disable)
33
19
ESS IF
0~5
0=OFF
1=Level1
2=Level2
3=Level3
4=Level4
5=Level5
33
20
ESS IF
0~5
0=OFF
1=Level1
2=Level2
3=Level3
4=Level4
5=Level5
33
21
ESS IF
Account Mode
0~2
0=Disable
1=Single User Password Mode
2=Multi User Password Mode
33
22
ESS IF
Paper Class
0~2
0=Metric
1=Inch13
2=Inch14
33
23
ESS IF
0=OFF(Disabled)
1=20sec
2=30sec
3=60sec
4=90sec
33
24
ESS IF
0~60
1sec
0- 60sec
33
25
ESS IF
0~60
1sec
0- 60sec
General Procedures
July, 2007
6-20
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
33
26
ESS IF
0~144
1dot
(600dpi)
72
0-71=-72 to -1dot
72=0dot
73-144=1 to 72dot
33
27
ESS IF
0~151
1dot
(600dpi)
24
0-23=-24 to -1dot
24=0dot
25-144=1 to 151dot
33
28
ESS IF
0~144
1dot
(600dpi)
72
0-71=-72 to -1dot
72=0dot
73-144=1 to 72dot
33
29
ESS IF
0~79
0.1mm
40
0-39=-4.0 to -0.1mm
40=0mm
41-80=0.1 to 4.0mm
33
30
ESS IF
1~254
100
complement
100=x1
1-99=x0.01-x0.99 (dark)
101-254=x1.01-x2.54 (light)
33
31
ESS IF
1~254
100
complement
100=x1
1-99=x0.01-x0.99 (dark)
101-254=x1.01-x2.54 (light)
33
33
ESS IF
0~20
0.10%
10
0-9=-1.0% to -0.1%
10=0%
11-20=0.1% to 1.0%
33
35
ESS IF
0~20
0.10%
10
0-9=-1.0% to -0.1%
10=0%
11-20=0.1% to 1.0%
33
36
ESS IF
0~10
1mm
0-4=-5 to -1mm
5=0mm
1-5=1 to 5mm
33
37
ESS IF
M/C config
0~1
0 : DC
1 : CPS
33
38
ESS IF
ADF installation
0~1
0 : not installed
1 : installed
Initial Issue
WorkCentre 5020
July, 2007
6-21
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
Remarks
34
01
ESS IF
48~57
49
48-57
34
11
ESS IF
48~57
49
34
21
ESS IF
48~57
49
34
02
ESS IF
48~57
48
34
12
ESS IF
48~57
48
34
22
ESS IF
48~57
48
34
03
ESS IF
48~57
48
34
13
ESS IF
48~57
48
34
23
ESS IF
48~57
48
34
04
ESS IF
48~57
48
34
14
ESS IF
48~57
48
34
24
ESS IF
48~57
48
34
05
ESS IF
48~57
48
34
15
ESS IF
48~57
48
34
25
ESS IF
48~57
48
General Procedures
July, 2007
6-22
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
34
06
ESS IF
48~57
48
34
16
ESS IF
48~57
48
34
26
ESS IF
48~57
48
34
07
ESS IF
48~57
48
34
17
ESS IF
48~57
48
34
27
ESS IF
48~57
48
34
08
ESS IF
48~57
48
34
18
ESS IF
48~57
48
34
28
ESS IF
48~57
48
34
09
ESS IF
48~57
48
34
19
ESS IF
48~57
48
34
29
ESS IF
48~57
48
35
01
ESS IF
48~57
48
35
11
ESS IF
48~57
48
35
21
ESS IF
48~57
48
Initial Issue
WorkCentre 5020
July, 2007
6-23
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
35
02
ESS IF
48~57
48
35
12
ESS IF
48~57
48
35
22
ESS IF
48~57
48
35
23
ESS IF
0~60
1000
35
24
ESS IF
0~60
1000
35
25
ESS IF
0~60
1000
35
26
ESS IF
0~60
1000
35
27
ESS IF
0~60
1000
35
28
ESS IF
0~60
1000
35
29
ESS IF
0~60
1000
35
30
ESS IF
0~60
1000
35
31
ESS IF
0~60
1000
35
32
ESS IF
0~60
1000
36
01
ESS IF
0~99
36
11
ESS IF
0~99
36
21
ESS IF
0~99
36
02
ESS IF
0~99
36
12
ESS IF
0~99
36
22
ESS IF
0~99
36
03
ESS IF
0~99
36
13
ESS IF
0~99
36
23
ESS IF
0~99
36
04
ESS IF
0~99
36
14
ESS IF
0~99
General Procedures
July, 2007
6-24
Remarks
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
36
24
ESS IF
0~99
36
05
ESS IF
0~99
36
15
ESS IF
0~99
36
25
ESS IF
0~99
36
06
ESS IF
0~99
36
16
ESS IF
0~99
36
26
ESS IF
0~99
36
07
ESS IF
0~99
36
17
ESS IF
0~99
36
27
ESS IF
0~99
36
08
ESS IF
0~99
36
18
ESS IF
0~99
36
28
ESS IF
0~99
36
09
ESS IF
0~99
36
19
ESS IF
0~99
36
29
ESS IF
0~99
36
10
ESS IF
0~99
36
20
ESS IF
0~99
36
30
ESS IF
42
01
ESS IF
48~122
48
42
11
ESS IF
48~122
48
42
21
ESS IF
48~122
48
42
02
ESS IF
48~122
48
42
12
ESS IF
48~122
48
42
22
ESS IF
48~122
48
42
03
ESS IF
48~122
48
Initial Issue
WorkCentre 5020
July, 2007
6-25
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
42
13
ESS IF
48~122
48
42
23
ESS IF
48~122
48
42
04
ESS IF
48~122
48
42
14
ESS IF
48~122
48
42
24
ESS IF
48~122
48
42
05
ESS IF
48~122
48
42
15
ESS IF
48~122
48
42
25
ESS IF
48~122
48
42
06
ESS IF
48~122
48
42
16
ESS IF
48~122
48
42
26
ESS IF
48~122
48
42
07
ESS IF
48~122
48
42
17
ESS IF
48~122
48
42
27
ESS IF
48~122
48
42
08
ESS IF
48~122
48
42
18
ESS IF
48~122
48
42
28
ESS IF
48~122
48
42
09
ESS IF
48~122
48
42
19
ESS IF
48~122
48
42
29
ESS IF
48~122
48
42
10
ESS IF
48
42
20
ESS IF
48
42
30
ESS IF
48~122
48
43
01
ESS IF
48
43
11
ESS IF
48~122
48
43
21
ESS IF
48~122
48
General Procedures
July, 2007
6-26
Remarks
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Unit
Initial
Value
Init
43
02
ESS IF
48
43
12
ESS IF
48
43
22
ESS IF
48~122
48
43
03
ESS IF
48
43
13
ESS IF
48
43
23
ESS IF
48~122
48
43
04
ESS IF
48
43
14
ESS IF
48
43
24
ESS IF
48~122
48
43
05
ESS IF
48
43
15
ESS IF
48
43
25
ESS IF
48~122
48
43
06
ESS IF
48
43
16
ESS IF
48
43
26
ESS IF
48~122
48
43
07
ESS IF
48
43
17
ESS IF
48
43
27
ESS IF
48~122
48
43
08
ESS IF
48
43
18
ESS IF
48
43
28
ESS IF
48~122
48
43
09
ESS IF
48
43
19
ESS IF
48
43
29
ESS IF
48~122
48
43
10
ESS IF
48
43
20
ESS IF
48
Initial Issue
WorkCentre 5020
Range
July, 2007
6-27
Remarks
General Procedures
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
43
30
ESS IF
48~122
48
43
40
ESS IF
0~19
50
15
EXIT
0~2
0:Disable
1:Inverter+OCT
2:Inverter Only
50
20
FUSER
0~3
0:reset
1:FS1 Detected over temp
2:FS2 Detected over temp
3:On time Fail
5:Cold Sagging Fail(Only reset is possible
in the diagnostics mode.)
60
01
ESS IF
MCU VERSION
0~1
60
02
ESS IF
0~99
60
03
ESS IF
0~99
60
06
ESS IF
STM Version
0~99
60
07
ESS IF
0~99
60
18
General
CPM
0~99
20:20PPM
Other:PPM NG
60
19
General
Market Identity
0~254
22: DMO
60
26
MC Code
Serial Code1
0~254
60
27
MC Code
Serial Code2
0~254
60
28
MC Code
Serial Code3
0~254
60
29
MC Code
Serial Code4
0~254
60
30
MC Code
Serial Code5
0~254
60
31
MC Code
Serial Code6
0~254
60
32
MC Code
Serial Code7
0~254
60
33
MC Code
Serial Code8
0~254
60
34
MC Code
Serial Code9
0~254
General Procedures
July, 2007
6-28
Remarks
Initial Issue
WorkCentre 5020
CE
Access
Chain
Func
tion
Sub
Contents of Data
Range
Unit
Initial
Value
Init
60
35
MC Code
Serial Code10
0~254
60
36
Product
Product code 1
0~254
60
37
Product
Product code 2
0~254
60
38
Product
Product code 3
0~254
60
39
Product
Product code 4
0~254
60
40
Product
Product code 5
0~254
60
41
Product
Product code 6
0~254
60
42
Product
Product code 7
0~254
60
43
Product
Product code 8
0~254
Initial Issue
WorkCentre 5020
July, 2007
6-29
Remarks
General Procedures
General Procedures
July, 2007
6-30
Initial Issue
WorkCentre 5020
In software on the machine. The serial number can be displayed by accessing Diagnostics (How to Enter the Diagnostic Mode) and entering NVM code [25-20].
On a bar code sticker at the left rear of the machine, which can be seen by opening the
Left Side Cover and looking toward the back.
Initial Issue
WorkCentre 5020
July, 2007
6-31
General Procedures
GP1
General Procedures
GP1
July, 2007
6-32
Initial Issue
WorkCentre 5020
Specifications
This subsection contains the performance specifications of the WorkCentre 5020, the multifunctional machine that has copier, printer, and scanner functions.
Table 1
IIT
IOT
20 PPM
600 dpi
Paper Feeding:
1 tray 250 sheets
MSI 50 sheets
Paper Output:
Face down tray (250 sheet capacity)
Writes video data on paper for copying and printing. A laser xerography system is applied.
Images can be written at 600dpi on paper up to 11"x17"/ A3 size.
PANEL
LED
UI (User Interface)
System Overview
The WorkCentre 5020 consists of IIT, IOT, PANEL, Controller, and Printer I/F. The summary of
each system is as follows:
1.
2.
Scans documents for copying and scanning. The IIT resolution is 600 dpi at multi-level.
3.
5.
Controller
Table 2
Controls the whole machine. Processes and stores input from IIT, printer I/F, and images
to be output to IOT. Controls UI as well.
Item
GDI Controller
NW Controller
Notes
CPU
OTI4110
MPC8311E
--
Receives data from the computer and passes it to the IOT (printer). In scan mode, outputs image data to the computer.
Standard memory
SDRAM 64M
TBD
--
TBD
--
Not supported
TBD
--
Extended slot
Description
GDI
Host I/F
USB (2.0) x 1
Yes
Product Codes
Table 4
Product
Code
Code
Initial Issue
WorkCentre 5020
July, 2007
6-33
XJ
IOT
Prt/
CODE Model speed Scan Dup IIT
General Procedures
Options
FCOT shall be 7.5 sec or less. FCOT (Warm Start) is measured from the time the Start button
is pressed (when the engine receives a START command in the "STAND-BY" state) till the trail
edge of the first sheet is fed out, under the following conditions:
Table 5
Product name
Installation
User
Code
STM (500sheets)
EL200735
Stand
EL200736
Power is on
Fuser is ready
In an ambient environment of 22C and 55% R.H. and in the power off or power save mode,
the machine will reach a "ready to copy" condition within 45 seconds.
FPOT
When the machine is not operated for a certain period of time, the machine enters Low Power
Mode automatically.
Warmup Time
Resolution
Device Control: The fuser reduces its temperature.
Copy print: 600 X 600 dpi. Printer print: 600 X 600 dpi.
Read Rate
After a certain amount of time in Standby Mode, the machine enters Low Power Mode. This
time can be changed by a software program (setting range: 0-240 minutes). The factory
default is 5 minutes.
TBD
Software Download
Controller Part: User can upgrade the software by downloading the object from the PC.
Low Power Mode is cancelled when a button is pressed on the Control Panel or when a printer
job is received.
After a certain amount of time in Low Power Mode, the machine enters Sleep Mode. This time
can be changed by a software program (setting range: 0-240 minutes). The factory default is 5
minutes.
Sleep mode is cancelled when a button is pressed on the Control Panel or when a printer job is
received. When Sleep Mode is cancelled, the machine returns to Standby Mode.
Job type
Counter type
Description
Copy
Total Counter
Table 6
Time to transfer to Standby Mode shall be 45 seconds or less (on standard configuration).
Diag
General Procedures
July, 2007
6-34
Initial Issue
WorkCentre 5020
Timing of Count-up
Table 10
MCU increments the billing counter when the trail edge of the paper passes the Exit Sensor.
The number of counter increments is as follows:
Table 7
Paper size
Life
Config
TEC
GDI
Network
DC20
3.0Kwh
CP20
6.0Kwh
Machine Size/Weight
The machine specified below does not include a drum and toner cartridge.
1.
Size
Table 11
Electrical/Mechanical Characteristics
Electrical Characteristics
Table 8
Input Voltage Frequency
(VAC)
(Hz)
Width (mm)
Depth (mm)
Height (mm)
IOT
595+/-5
532+/-5
505+/-5
595+/-5
532+/-5
528+/-5
Sleep Mode
(Off Mode)
[Optional Devices]
Reference
220 - 240V
240+10%
220-10%
50/60+/-3 Hz
6A
110 - 120V
TBD
TBD
TBD
TBD
Type
Table 12
Width (mm)
Depth (mm)
Height (mm)
551+/-5
522+/-5
130+/-5
Stand
551+/-5
506+/-5
385+/-5
TBD
[GDI]
2.
Weight
Table 9
Mode
Power consumption
DC: 6W or less
CP: 20W or less (TBD)
At operation
(During printing operation)
110V
12A, 1320VA (Max)
220/240V
6A, 1320VA (Max)
Initial Issue
WorkCentre 5020
Table 13
Main body
Configuration
33.02 Kg
48.5Kg
(Reference)
STM
8.8 Kg
Toner cartridge
1.2 Kg
Stand
18 Kg TBD
July, 2007
6-35
General Procedures
Table 16
8.5"x13"SEF 8.5"x14" 12
SEF
Unit: B
Table 14
Standby Mode
A3 SEF
11" x 17" SEF
4.0
6.8
Full System
4.0
6.8
10
10
10
Not supported
10
Mexico Folio
(8.5" x13.4")
Operation Mode
Base Machine
12
10
8K SEF
B4 SEF
A5 SEF
5.5" ( 8.5" SEF)
LWAI B(A)
A5 LEF
10
Not supported
6.6
Full system
7.1
Alignment
1.
Chemical Substances
1.
Table 17
Levels of Ozone:
Item
Ozone formed from this product: less than 0.02 mg/m3 (according to C11-705)
Specification
Measurement Length
Skew H [mm]
+/-2.3
200mm
Inhaled airborne dust from this product: less than 0.08 mg/m3 (according to C11-705)
Perpendicularity [mm]
+/-3.7
400mm
Linearity: V [mm]
2.3
400mm
Linearity: H [mm]
2.3
280mm
Linearity: D [mm]
2.3
280mm
+/-2.9
+/-3.4
Magnification: V (%)
+/-1.4 (100%)
+/-1.56 (50%-99%)
+/-1.8 (101%-200%)
400mm
Magnification: H (%)
+/-1.4 (100%)
+/-1.56 (50%-99%)
+/-1.8 (101%-200%)
280mm
Copy Speed
Continuous copy speed at 100% magnification.
Measurement method: Make 11 continuous copies. Measure the time (T, in seconds) from the
output of the trail edge of the first sheet of paper to the output of the trail edge of 11th sheet of
paper, and convert into copies per 60 seconds: CPM = T/60 (normal paper mode).
Table 16
Paper Size
and
Paper Orientation
Tray 1
Paper Tray
Plain Paper
Plain Paper
MSI
Fixed Mode
A4 LEF
20
20
10
2.
16K LEF
Specification
Measurement Length
B5 LEF
Simplex
MSI
Skew H
+/-2.0
+/-2.3
200mm
16K SEF
Perpendicularity
+/-3.1
+/-3.3
400mm
B5 SEF
Linearity: V
1.6
--
400mm
A4 SEF
General Procedures
15
15
10
July, 2007
6-36
Initial Issue
WorkCentre 5020
Bypass Tray(MSI)
Table 18
Linearity: H
1.6
--
280mm
Linearity: D
1.6
--
280mm
Registration: Lead
+/-2.5
+/-3.2
Registration: Side
+/-3.1
+/-3.3
Magnification: V (%)
+/-1.0 (100%)
+/-1.2 (50%-99%)
+/-1.5 (101%200%)
--
+/-1.0 (100%)
+/-1.2 (50%-99%)
+/-1.5 (101%200%)
--
Magnification: H (%)
1.
Capacity
50 sheets of paper (70 gsm)
2.
400mm
3.
Paper weight
4.
Usage rate
10%
Paper Supply
All paper trays (excluding MSI) are universal trays, which are front-loading trays.
1.
Capacity
Tray 1: 250 sheets (Business 80gsm/sheet).
The height of a stack of paper shall be 27mm or less.
STM (optional): 500 sheets (Busines 70gsm/sheet).
450 sheets (Business 80gsm/sheet).
The height of a stack of paper shall be 54mm or less.
2.
Standard paper
3.
Weight
Size
Standard paper sizes: A4L/S, A3, B5L/S, B4, 8K, 16KL/S, 8.5 x11L/S, 8.5 x 13, 8.5 x 13.4
(Mexico Folio), 8.5 x 14, 11 x 17
5.
Usage rate
Tray 1: 60%
STM: 30%
Initial Issue
WorkCentre 5020
July, 2007
6-37
General Procedures
Tools
Paper List
Most maintenance procedures can be done with the following standard tools:
Table 19
Media Type
Paper
Code
Bypass
Standard Paper
CIM
No.
No.
10
13
14
* 499T 353 STUBBY DRIVER should be used when replacing the ROS ASSEMBLY.
Colotec+ 90 gsm
Plain
3R96002
3R96023
Xerox
3R12050
(TBD)
O
O
O
Label
Recycle Paper
Other
Table 1
3R91723
3R2193
Paper Selection
User selects the paper tray that contains the required type of paper (size and orientation).
General Procedures
July, 2007
6-38
Initial Issue
WorkCentre 5020
Consumables
Glossary of Terms
Table 1
Term
Description
A3
Paper size 297 millimeters (11.69 inches) x 420 millimeters (16.54 inches).
A4
Paper size 210 millimeters (8.27 inches) x 297 millimeters (11.69 inches).
AC
ACT
A/D
ADF
ADJ
Adjustment Procedure
ITEM
YIELD/LIFE
STRATEGY/REPLACEMENT
Bit
Toner
Warning/Hard Stop
- Warning with approximately 100
copies of toner remaining.
CCD
CD
CF
Copier Fax
CP
Copier Printer
CPF
Chip
CRU
CVT
Drum Cartridge
This specification is applied when the machine is operated under the following conditions:
Paper: A4 LEF
DADF
DC
DC
Digital Copier
DMM
Digital Multimeter is generic name for meter that measures voltage, current, or electrical resistance.
Initial Issue
WorkCentre 5020
EME
Electromagnetic Emissions are emitted from machine during normal operation and
power of these emissions are reduced by machine design features.
ERU
ESD
FS
Fax Scanner
FS
ESS
Electronic Sub-System
ENG
English
2TM
FAX
Facsimile
FIC
GND
Ground
HFSI
HVPS
July, 2007
6-39
General Procedures
Glossary of Terms
Table 1
Table 1
Term
Description
Term
Description
Hz
SCP
IIT
SEF
IOT
Selftest
An automatic process that is used to check Control Logic circuitry. Any fault that is
detected during self-test is displayed by fault code or by LEDs on PWB.
IQ
Image Quality
SIMM
KC
1000 copies
LCD
FS
LE
TE
LED
UM
Unscheduled Maintenance
LEF
UI
User Interface
LTR
USB
LUT
Look Up Table - array of NVM locations that store process control data
W/
LVPS
W/O
MF
Multi-Function
XBRA
Xerox Brazil
MN
Multinational
XC
Xerox Corporation
MPT
XE
NBCR
XLA
NIC
XMEX
Xerox Mexico
NSC
NVM
OEM
OGM
On-going Maintenance
PC
Personal Computer
PL
Parts List
PO
PS
Post Script
PSW
PWB
PWS
PJ
RAM
RAP
Repair Analysis Procedure for diagnosis of machine status codes and abnormal conditions
R/E
REP
RIS
ROM
ROS
Raster Output Scanner - Device that transfers digitally processed image, using laser
light, to photoreceptor.
SAD
General Procedures
Glossary of Terms
July, 2007
6-40
Initial Issue
WorkCentre 5020
7 Wiring Data
BSDs
Chain 1 Standby Power .................................................................................................
Chain 2 Mode Selection .................................................................................................
Chain 3 Machine Run Control ........................................................................................
Chain 4 Start Power .......................................................................................................
Chain 6 Imaging .............................................................................................................
Chain 7 Paper Supplying ...............................................................................................
Chain 8 Paper Transportation ........................................................................................
Chain 9 Marking .............................................................................................................
Chain 10 Fusing and Copy Transportation ....................................................................
7-3
7-6
7-8
7-11
7-13
7-17
7-20
7-26
7-30
Wirenets
Wirenets ..........................................................................................................................
7-35
P/J Locations
7.1 P/J Locations............................................................................................................
Initial Issue
WorkCentre 5020
7-45
July, 2007
7-1
Wiring Data
Wiring Data
July, 2007
7-2
Initial Issue
WorkCentre 5020
Initial Issue
WorkCentre 5020
July, 2007
7-3
Wiring Data
ALL
J414
B6
B5
B3,B4
B1,B2
LVPS
PL8.1
A11,A12
CHOKE COIL
PL8.1
DC POWER
GENERATION
J5
BLK
2
J416
3
BLK
1
4
POWER
SWITCH
PL8.1
POWER CORD
PL8.1
FS11
ACH
FS31
BLK
FS32
BLK
BRN
FS60
10.1
AC
H
1
ACN
WHT
T21
FS33
FS34
WHT
BLU
J409
A16,A17,B
16,B17
ACH
10.1
AC
N
IIT PWB
P/J407
+3.3VDC
GN/YL
FS12
LENS ASSEMBLY
PL10.7
DC COM
+5VDC
J720
A11,B11
34,29,24,20,1
8,16,14,12,10
,8,6,4,1
DC COM
J409
21,20
ALL
AIOC PWB
PL8.1
ALL
A12,A13,B
12,B13
DC COM
P/J407
B18
1.2
ON/
OFF
ALL
ALL
J721
DC COM
1,2
+5VDC
6,7
16,15
ALL
+24VDC
F1
DC COM
18,17
J410
1,6,11,15,17,
19,21,23,25,27
,29,31,34
A14,A15,B
14,B15
ALL
+3.3VDC
4,5
ALL
J721
ALL
A7,A8,
B7,B8
9,10,11
A9,A10,
B9,B10
20,21
+24VDC
13,12,11
ALL
DC COM
2,1
ALL
1
STM PWB
PL11.5
Wire Color
BLK:100V M/C, BRN:200V M/C
J508
1
Wire Color
WHT:100V M/C, BLU:200V M/C
+5VDC
GRY
J540
GRY
ALL
1
ALL
DC COM
VIO
VIO
2
ALL
24VRTN
VIO
VIO
5
ALL
10
+24V
ORN
ORN
July, 2007
7-4
Initial Issue
WorkCentre 5020
LVPS
PL8.1
LH COVER
INTERLOCK
SWITCH
PL8.2
J506 FS151
4
ORN
LVPS
PL8.1
1-1
FRONT COVER
INTERLOCK
SWITCH
PL8.2
LH COVER
INTERLOCK SWITCH
FS152 COVER OPEN(L)
+24VDC
J506
ORN
J506
3
FS153
ORN
LVPS
PL8.1
1-12
AIOC PWB
PL8.1
FRONT COVER
INTERLOCK SWITCH
FS154 COVER OPEN(L)
+24VDC
4.1
J506
ORN
+24VDC
(1.1)
10.1
J416
1
F2
2
AIOC PWB
PL8.1
P/J407
A2
P/J407
A1
E5-2
B1
E5-1
INTLK
+24VDC
INTLK
+24VDC
E5-1
LH Cover
Open
E5-2
Front Cover
Open
Fail
Code
LH COVER INTERLOCK
SWITCH
FRONT COVER INTERLOCK
SWITCH
July, 2007
7-5
Wiring Data
Wiring Data
July, 2007
7-6
Initial Issue
WorkCentre 5020
AIOC PWB
PL8.1
J401
8
BLU
BLU
WAKE
UP
UI
RESET
J710
BLU
BLU
U7-0
UI Communication
Timeout
U7-1
UI Communication
Error
AIOC PWB
PL8.1
2
5
BLU
UI
TXD
J710
BLU
BLU
BLU
BLU
BLU
UI RXD
U7-0
J401
BLU
BLU
6
U7-1
5
6.1
DC COM
(1.1)
DC COM
2
1
+5VDC
(1.1)
BLU
BLU
BLU
BLU
8
+5VDC
1
2
July, 2007
7-7
Wiring Data
Wiring Data
July, 2007
7-8
Initial Issue
WorkCentre 5020
AIOC PWB
PL8.1
LVPS
PL8.1
STM PWB
PL11.5
LVPS
PL8.1
P/J407
B19
B20
J508
YEL
J540
YEL
J540
AIOC PWB
PL8.1
YEL
STM REQ
YEL
J508
YEL
P/J407
B21
H9-7
Fail Code
H9-7
July, 2007
7-9
Wiring Data
AIOC PWB
PL8.1
9.2
J401
9
BLU
BILL
ID
J630
BLU
P630
2
BILLING
COUNTER
PL8.1
U8-1
Billing Counter
Defect
U6-2
U6-3
NVM Data
Defect
U6-4
U6-5
N9-0
Controller Logic
Fail
N9-1
IOT Communication
Error
E9-1
AMS NG Out Of
Range
E9-2
Paper Direction
Mismatch
E8-1
Nup NG Out Of
Range
E8-2
Paper Direction
Mismatch
L9-0
Copy Counter
Full
N4-0
N4-1
N4-2
CPM Image
Lost
C0-1
APS NG
Unselected
2
U6-2
RAM
10
BLU
BLU
DC COM
(1.1)
U6-3
U6-4
NVM
U6-5
N9-0
N9-1
E9-1
Fail
Code
U8-1
P/J411
1,2,3,
4,5
USB
2.0
E9-2
E8-1
E8-2
L9-0
N4-0
N4-1
N4-2
C0-1
C0-2
July, 2007
7-10
Initial Issue
WorkCentre 5020
Initial Issue
WorkCentre 5020
July, 2007
7-11
Wiring Data
AIOC PWB
PL8.1
LVPS
PL8.1
IOT MOTOR
PL1.1
4-1
P/J407
B2
J504
4
IOT MOTOR
ON(H) +5VDC
Fuser
J201
BLU
BLU
RED
RED
BLK
BLK
F3
J201
1
INTLK
+24VDC
(1.2)
CRU
MOT
YEL
DC COM
(1.1)
GN/YL
T82
LVPS
PL8.1
T81
INLET FRAME
+5VDC
J504
GRN
T30
AIOC PWB
PL8.1
YEL
P/J407
B3
Regi
U0-1
U1-1
F155
4
DRV ESD GND
Dupulex
Fail Code
U0-1
U1-1
Tray
July, 2007
7-12
Initial Issue
WorkCentre 5020
Chain 6 Imaging
Initial Issue
WorkCentre 5020
July, 2007
7-13
Wiring Data
AIOC PWB
PL8.1
LENS ASSEMBLY
PL10.7
AIOC PWB
PL8.1
IIT PWB
CCD
J410
22
24
J720
2,3,4,5
,7,8,9,
10,
12,13,
14,16,
18,20
11
2
CCD RST CLK
26
28
30
J410
J720
13
VIDEO DATA
33,32,
31,30,
28,27,
26,25,
23,22,
21,19,
17,15
LENS ASSEMBLY
USER INTERFACE
PWB
PL8.4
PLATEN OPEN
SWITCH
PL10.5
4
MAGNET
J711
1
BLK
5-10
PLATEN OPEN SWITCH
COVER CLOSED(L) +5VDC
+5VDC
J711
BLK
A5-1
DC COM
(2.1)
Fail Code
A5-1
July, 2007
7-14
Initial Issue
WorkCentre 5020
AIOC PWB
PL8.1
12
J409 CLOCK A
CARRIAGE MOTOR
ON +24V CLOCK
YEL
CARRIAGE
MOTOR
PL10.6
EXPOSURE LAMP
IIT5
1
CARRIAGE MOTOR
ON +24V CLOCK
ORN
CARRIAGE MOTOR
ON +24V CLOCK
BRN
MOT
Fail Code
5
4
CARRIAGE MOTOR
ON +24V CLOCK
BLK
U2-1
CARRIAGE SENSOR turns High with the carriage to the left side.
With the carriage at any location other than the location, sensor level is Low.
When trying to move the carriage, run CARRIAGE MOTOR in diag.
Run DC [5-23] to move the carriage until it reaches the left side,
and then stop it. It can then be detected that CARRIAGE SENSOR turns High.
3
5
RED
4
1
CLOCK B
19
CN4
1
CLOCK B
18
CLOCK /B
17
5-23
CLOCK /B
16
5-22
IIT PWB
CARRIAGE MOTOR
CARRIAGE SENSOR
CLOCK /A
15
10
CLOCK /A
14
5-21
J721
CLOCK A
13
5-20
LENS
ASSEMBLY
PL10.7
+24VDC
(1.1)
INVERTER PWB
PL10.7
J410
32
EXPOSURE
CN3 LAMP ON
2
GRY
J720
3
INV CN1
EXPOSURE
LAMP
PL10.6
INV CN2
DC COM
1
+24VDC
(1.1)
GRY
GRY
1
LENS
ASSEMBLY
PL10.7
DC COM
(1.1)
CARRIAGE
SENSOR
PL10.6
x
CAUTION
High Voltage
AIOC PWB
PL8.1
IIT PWB
IIT4
2
5-11
CN3
GRY
J720
4
CARRIAGE SENSOR
BLOCKED(H) +5VDC
+3.3VDC
J410
33
U2-1
IIT4
6
+5VDC
(1.1)
GRY
GRY
DC COM
(1.1)
July, 2007
7-15
Wiring Data
AIOC PWB
PL8.1
ROS
PL3.1
LD PWB
J404
J160
RED
RED
SOS PWB
J201
J2011
1
LD PWB
SOS
SENSOR
LD INTLK
+5VDC
LD INTLK
+5VDC
1
BLU
BLU
J2011
AIOC PWB
PL8.1
+5VDC
J201
SOS SENSED
SIGNAL
J140
2
J403
U3-5
DC COM
LD INTLK
+5VDC
J403
6
LASER DIODE
ENABLE ON(L) +5VDC
J140
BLU
BLU
GRN
LASER DIODE
GRN
T24
LD INTLK
+5VDC
F171
F156
F170
PD
POWER CONTROL
ON(L) +5VDC
BLU
BLU
INLET FRAME
ROS GND
ROS GND
IIT GND
LD
6-16
5
ROS VREF
OUT SIGNAL
6-17
BLU
BLU
BLU
BLU
Fail Code
4
COM
U3-5
9.2
1
8
LD INTLK
+5VDC
BLU
BLU
7
LD PWB
DC COM
(1.1)
ROS MOTOR
6-15
10
ROS MOTOR
ON(L) +5VDC
BLU
P620
BLU
ROS MOTOR
CLOCK
BLU
BLU
BLU
BLU
BLU
BLU
J620
J130
MOT
+24VDC
(1.1)
8
DC COM
(1.1)
ROS MOTOR
SOS PWB
July, 2007
7-16
Initial Issue
WorkCentre 5020
Initial Issue
WorkCentre 5020
July, 2007
7-17
Wiring Data
1
TRAY1 NO PAPER
SENSOR
PL2.7
7-7
J157
LVPS
PL8.1
AIOC PWB
PL8.1
BLU
J203
P203
3
+5VDC
J501
BLU
P/J407
A19
C5-0
+5VDC
(1.1)
J501
3
BLU
BLU
P203
J203
3
J157
BLU
BLU
DC COM
(1.1)
TRAY1
INTERLOCK
SWITCH
PL2.5
1-11
J161
9
BLU
BLU
J161
2
+5VDC
BLU
BLU
B22
10
E6-1
DC COM
(1.1)
Fail Code
TRAY1 NO PAPER SENSOR
C5-0
E6-1
July, 2007
7-18
Initial Issue
WorkCentre 5020
1
STM NO PAPER
SENSOR
PL11.7
7-8
J171
STM PWB
PL11.5
BLU
+5VDC
J542
BLU
C6-0
+5VDC
(1.1)
J542
J171
BLU
BLU
BLU
BLU
DC COM
(1.1)
STM INTERLOCK
SWITCH
PL11.5
1-10
J173
9
BLU
BLU
J173
2
+5VDC
BLU
BLU
10
E6-2
DC COM
(1.1)
Fail Code
C6-0
E6-2
July, 2007
7-19
Wiring Data
Wiring Data
July, 2007
7-20
Initial Issue
WorkCentre 5020
TRAY1 FEED
SENSOR
PL2.5
1
AIOC PWB
PL8.1
8-7
J158
AIOC PWB
PL8.1
BLU
+5VDC
J501
BLU
P/J407
A20
C1-1
LVPS
PL8.1
C2-2
+5VDC
(1.1)
C8-1
6
J501
J158
BLU
BLU
BLU
BLU
DC COM
(1.1)
TRAY1 FEED
CLUTCH
PL2.2
8-12
P/J407
A18
P202
BLU
BLU
BLU
BLU
J202
2
DC COM
1
IOT Motor
+24VDC
(1.1)
Fail Code
C1-1
C2-2
C8-1
July, 2007
7-21
Wiring Data
STM FEED
SENSOR
PL11.5
8-6
J172
1
+5VDC
J542
BLU
BLU
STM PWB
PL11.5
C2-1
C8-2
+5VDC
(1.1)
J542
J172
BLU
BLU
BLU
BLU
DC COM
(1.1)
STM FEED
CLUTCH
PL11.6
8-11
P212
BLU
BLU
BLU
BLU
J212
2
1
STM FEED CLUTCH
DC COM
1
STM FEED
MOTOR
+24VDC
(1.1)
8-13
J541
STM FEED
MOTOR
PL11.6
YEL
STM FEED MOTOR
ON +24V CLOCK
RED
STM FEED MOTOR
ON +24V CLOCK
MOT
ORN
STM FEED MOTOR
ON +24V CLOCK
BRN
5
Tray 2 Feed Roll
Fail Code
C2-1
C8-2
July, 2007
7-22
Initial Issue
WorkCentre 5020
LVPS
PL8.1
8-17
P/J407
A5
J502
3
BYPASS
SOLENOID
PL7.5
BYPASS SOLENOID
ON(L) +24VDC
RED
DC COM
1
RED
+24VDC
(1.1)
BYPASS SOLENOID
July, 2007
7-23
Wiring Data
IOT REGI.
SENSOR
PL2.9
1
AIOC PWB
PL8.1
8-5
J156
BLU
+5VDC
J503
BLU
LVPS
PL8.1
P/J407
A4
C1-2
C2-3
+5VDC
(1.1)
AIOC PWB
PL8.1
C6-2
1
J503
J156
BLU
BLU
BLU
BLU
C9-3
E1-6
DC COM
(1.1)
IOT REGI.
CLUTCH
PL2.9
8-10
P/J407
A6
P640
BLU
BLU
BLU
BLU
J640
1
DC COM
5
+24VDC
(1.1)
IOT Motor
Fail Code
C1-2
C2-3
C9-3
E1-6
Regi. Roll
July, 2007
7-24
Initial Issue
WorkCentre 5020
Exit Roll
Fuser
IOT MOTOR
Regi. Roll
Drum
4
Bypass Feed Roll
July, 2007
7-25
Wiring Data
Chain 9 Marking
Wiring Data
July, 2007
7-26
Initial Issue
WorkCentre 5020
9.1 XEROGRAPHICS
ChargeCorotron
Drum
AIOC PWB
PL8.1
HVPS PWB
PL8.2
9-4
DRUM CARTRIDGE
PL4.1
Paper
CHARGE
9-5
J406
2
BLU
J520
BLU
GRID
2
Detack Saw
GND
DC COM
4
BLU
Grid
DEVE
BIAS
DC COM
5
BLU
TRANSFER COROTRON
HOUSING
PL4.3
DC COM
3
BLU
BLU
BLU
DC COM
9.3
9
INTLK
+24VDC
BLU
BLU
BLU
BLU
TRANSFER
Deve Bias
INTLK
+24VDC
7
Transfer Corotron
DETACK
TRANSFER S/D ON
BLU
Magnet Roll
GND
AIOC PWB
PL8.1
DC COM
(1.1)
+5VDC
J520
1
RED
J406
RED
U9-0
Fail Code
U9-0
HVPS fail
July, 2007
7-27
Wiring Data
TONER EMPTY
SENSOR
PL4.2
LVPS
PL8.1
1
J509
P110
BLU
BLU
LVPS
PL8.1
J110
J110
RED
WHT
P110
2
BLU
BLU
BLK
GRN
J509
BLU
+24VDC
(1.1)
AIOC PWB
PL8.1
BLU
9-7
TONER EMPTY SENSOR
TONER SENSED(L) +5VDC
BLU
BLU
2
+5VDC
P/J407
B4
J1-2
DC COM
(1.1)
AIOC PWB
PL8.1
DRUM CARTRIDGE
PL4.1
CRUM
+12VDC
3.2
J402
1
CRU ID
P610
BLU
BLU
BLU
BLU
J6-1
J610
7
2
J7-1
3
4
9-2
DC COM
(1.1)
INTLK
+5VDC +24VDC
(1.2)
J7-2
J610
5
BLU
BLU
P610
DRUM CARTRIDGE
SENSED(L) +5VDC
BLU
+5VDC
J7-3
J402
BLU
J3-1
6.3
INTLK +5VDC
BLU
INTLK +5VDC
BLU
BLU
J1-2
Toner Empty
J3-1
No Drum cartridge
J6-1
J7-1
J7-2
6
INTLK
+5VDC
DC COM
Fail Code
BLU
CRUM
DRUM CARTRIDGE
J7-3
July, 2007
7-28
Initial Issue
WorkCentre 5020
HVPS PWB
PL8.2
J406
6
BLU
ERASE LAMP
PL4.2
+24VDC
9-6
J520
BLU
J521
6
1
DC COM
J210
BLU
DC COM
3
BLU
DC COM
2
BLU
ERASE LAMP
INTLK
+24VDC
(9.1)
July, 2007
7-29
Wiring Data
Wiring Data
July, 2007
7-30
Initial Issue
WorkCentre 5020
AIOC PWB
PL8.1
+5VDC
LVPS
PL8.1
FUSER
PL5.1
THERMOSTAT
P/J407
B6
J3
3
BLK
J600
BLK
F28
F25
BLK
DC COM
ACH
SWITCHED
(1.1)
FUSER LAMP
F26
B5
AIOC PWB
PL8.1
DC COM
F27
1
+24VDC
INTLK
(1.2)
WHT
WHT
1
U4-1
ACN
(1.1)
10-20
THERMISTOR
2
J408
P601
BLU
BLU
J601
2
J601
P601
2
+5VDC
FUSER THERMISTOR
SENSED SIGNAL
BLU
U4-2
J408
BLU
U4-3
DC COM
(1.1)
4
Fail Code
FUSER LAMP
U4-1
U4-2
U4-3
THERMISTOR
THERMOSTAT
July, 2007
7-31
Wiring Data
10.2 EXIT
LVPS
PL8.1
FUSER EXIT
SENSOR
PL6.3
10-23
J153
1
LVPS
PL8.1
BLU
BLU
AIOC PWB
PL8.1
+5VDC
J505
P/J407
A3
E1-2
E3-1
E3-6
+5VDC
1
J505
J153
BLU
BLU
BLU
BLU
DC COM
(1.1)
Fail Code
SimplexTransport:
Exit Roll is driven by IOT Motor.
E1-2
5
1
The H/L level is displayed
on the UI display
IOT Motor
6
FUSER EXIT SENSOR
July, 2007
7-32
Initial Issue
WorkCentre 5020
AIOC PWB
PL8.1
1
4-2
+24VDC
J405
3
NOHAD FAN
PL9.2
AIOC PWB
PL8.1
RED
J405
BLU
U4-9
DC COM
(1.1)
Fail Code
+5VDC
10-60
MOT
U4-9
1
Nohad Fan defect
4
NOHAD FAN
July, 2007
7-33
Wiring Data
Wiring Data
July, 2007
7-34
Initial Issue
WorkCentre 5020
Wirenets
7.2.1 WIRE NET AC POWER (HOT)
POWER CORD
POWER SWITCH
FS11
FS31
LOW
VOLTAGE
POWER
SUPPLY
LOW
VOLTAGE
POWER
SUPPLY
1.1
CHOKE COIL
J5
FS32
J5
1
BLK
FS60
BLK
BRN
2
BLK
BLK
GN/YL
WHT
P600
J600
2
F28
THERMOSTAT
F25
10.1
F26
FUSER LAMP
BLK
BLK
Wire Color
BLK: 100V M/C, BRN: 200V M/C
POWER SWITCH
FS12
FS33
LOW VOLTAGE
POWER SUPPLY
FUSER
FS34
J3
1
WHT
FS60
WHT
BLU
P600
J600
1
10.1
F27
FUSER LAMP
WHT
1
GN/YL
BLK
Initial Issue
WorkCentre 5020
DC POWER
GENERATION
Wire Color
WHT: 100V M/C, BLU: 200V M/C
July, 2007
7-35
Wiring Data
LENS ASSEMBLY
AIOC PWB
IIT PWB
+3.3VDC
P/J407
A16
A17
J409
J721
18
17
FLAT
CABLE
B16
B17
J414
B6
Wiring Data
July, 2007
7-36
Initial Issue
WorkCentre 5020
P203
J203
3
J157
3
BLU
BLU
7.1
8.1
J158
+5VDC
TRAY1 NO PAPER
SENSOR
IOT REGISTRATION
SENSOR
BLU
J503
J156
1
BLU
J505
8.4
10.2
J153
1
BLU
STM PWB
J508
J540
J542
1
J171
STM NO PAPER
SENSOR
BLU
GRY
8.2
J172
6
7.2
BLU
AIOC PWB
P/J407
A11
J401
USER INTERFACE
PWB
J710
2.1
8
BLU
B11
7
BLU
Initial Issue
WorkCentre 5020
July, 2007
7-37
Wiring Data
LENS ASSEMBLY
IIT PWB
J409
J721
CN3
16
6.2
IIT4
1
CARRIAGE SENSOR
GRY
15
FLAT
CABLE
J416
J414
B5
AIOC PWB
Wiring Data
July, 2007
7-38
Initial Issue
WorkCentre 5020
P203
J203
2
J157
2
BLU
BLU
7.1
8.1
J158
+5VRTN
TRAY1 NO PAPER
SENSOR
TRAY1 INTERLOCK
SWITCH
IOT REGISTRATION
SENSOR
BLU
J161
9
BLU
J503
J156
2
BLU
J505
7.1
8.4
10.2
J153
2
BLU
STM PWB
J508
J540
J542
2
J171
VIO
STM NO PAPER
SENSOR
STM INTERLOCK
SWITCH
BLU
8.2
J172
7
7.2
BLU
J173
9
BLU
J509
3
P110
J110
2
BLU
3
BLK
TONER EMPTY
SENSOR
7.2
9.2
Initial Issue
WorkCentre 5020
July, 2007
7-39
Wiring Data
LOW VOLTAGE
POWER SUPPLY
AIOC PWB
DRUM CARTRIDGE
P/J407
A12
J402
P610
9.2
J610
3
CRUM
BLU
5
A13
BLU
J416
B12
LENS ASSEMBLY
B13
J409
IIT PWB
J721
21
20
FLAT
CABLE
J410
+3.3VRTN
A14
J720
CN3
34
6.2
IIT4
3
CARRIAGE SENSOR
GRY
6
29
11
24
15
20
17
18
19
16
21
14
23
12
25
10
27
29
31
34
A15
B14
B14
FLAT
CABLE
(SEE WIRE NET
DC COM(+5VRTN)-3)
Wiring Data
July, 2007
7-40
Initial Issue
WorkCentre 5020
USER INTERFACE
PWB
J401
J710
J711
6
PLATEN OPEN
SWITCH
BLU
BLK
6.1
5
BLU
J630
10
3.2
P630
1
BILLING COUNTER
BLU
ROS
J403
6.3
J140
LD PWB
BLU
FUSER
J408
2
P601
10.1
J601
2
THERMISTOR
BLU
J414
B3
B4
AIOC PWB
Initial Issue
WorkCentre 5020
July, 2007
7-41
Wiring Data
LOW VOLTAGE
POWER SUPPLY
J506
FS151
FS152
3
FRONT
COVER
INTERLOCK
SWITCH
LOW VOLTAGE
POWER SUPPLY
J506
J506
3
FS153
ORN
ORN
FS154
3
ORN
ORN
F1
+24VDC
LOW VOLTAGE
POWER SUPPLY
F3
J506
J504
4.1
J201
ORN
IOT MOTOR
BLU
F2
J508
4
N.C
AIOC PWB
HIGH VOLTAGE
POWER SUPPLY
P/J407
A1
J406
P520
J521
9
9.3
J210
BLU
ERASE LAMP
BLU
J416
B1
J501
P202
8.1
J202
1
BLU
8.3
J502
BYPASS SOLENOID
1
RED
J503
P640
J640
2
IOT REGISTRATION
CLUTCH
BLU
8.4
STM PWB
J508
10
J540
J542
7
ORN
P212
8.2
J212
1
BLU
Wiring Data
July, 2007
7-42
Initial Issue
WorkCentre 5020
J509
P110
J110
4
9.2
TONER EMPTY
SENSOR
1
RED
BLU
AIOC PWB
ROS
P/J407
A7
J403
P620
J620
4
6.3
J130
ROS MOTOR
BLU
A8
LENS ASSEMBLY
B7
IIT PWB
J409
J721
CN4
13
10
12
11
11
6.2
IIT5
CARRIAGE MOTOR
RED
B8
CN3
1
INVERTER PWB
INV CN1
6.2
1
GRY
FLAT
CABLE
J414
B1
B2
LOW VOLTAGE
POWER SUPPLY
Initial Issue
WorkCentre 5020
July, 2007
7-43
Wiring Data
LOW VOLTAGE
POWER SUPPLY
J504
+24VRTN
4.1
J201
IOT MOTOR
BLU
J508
STM PWB
J540
5
VIO
AIOC PWB
ROS
P/J407
A7
J403
P620
J620
3
6.3
J130
ROS MOTOR
BLU
10.3
J405
A8
NOHAD FAN
2
BLK
J406
B1
J520
9.1
HIGH VOLTAGE
7 POWER SUPPLY
BLU
B7
8
BLU
LENS ASSEMBLY
B8
IIT PWB
J409
J721
20
CN3
2
INVERTER PWB
INV CN1
6.2
3
GRY
21
1
FLAT
CABLE
J416
J414
A11
A12
Wiring Data
July, 2007
7-44
Initial Issue
WorkCentre 5020
Initial Issue
WorkCentre 5020
July, 2007
7-45
Wiring Data
Table 1
Table 1
P/J No.
Figure
No.
Item No.
Description
P/J158
Figure 4
P/J No.
Figure
No.
Item No.
Description
P/J160
Figure 2
ROS, Video
F25
Figure 5
Fuser Thermostat
P/J161
Figure 4
F26
Figure 5
Fuser Lamp
P/J171
Figure 6
F27
Figure 5
Fuser Lamp
P/J172
Figure 6
F28
Figure 5
Fuser Thermostat
P/J173
Figure 6
FS11
Figure 9
Inlet
P/J201
Figure 8
IOT Motor
FS12
Figure 9
Inlet
P/J201
Figure 2
FS151
Figure 4
P/J2011
Figure 2
FS152
Figure 4
P/J202
Figure 8
FS153
Figure 3
P/J203
Figure 8
FS154
Figure 3
P/J210
Figure 3
Erase Lamp
FS31
Figure 9
Power Switch
P/J212
Figure 6
FS32
Figure 9
Power Switch
P/J401
Figure 7
UI
FS33
Figure 9
Power Switch
P/J402
Figure 7
11
CRU ID
FS34
Figure 9
Power Switch
P/J403
Figure 7
12
ROS
FS60
Figure 9
Inlet GND
P/J404
Figure 7
ROS, Video
IIT4
Figure 1
Carriage Sensor
P/J405
Figure 7
Nohad Fan
IIT5
Figure 1
Carriage Motor
P/J406
Figure 7
HVPS
INV CN1
Figure 1
Inverter PWB
P/J407
Figure 9
16
LVPS-AIOC PWB
INV CN2
Figure 1
Inverter PWB
P/J408
Figure 7
13
AIOC PWB
J411
Figure 7
AIOC PWB
P/J409
Figure 7
AIOC PWB
J508
Figure 6
STM
P/J410
Figure 7
AIOC PWB
J610
Figure 8
CRU
P/J414A/B
Figure 7
AIOC PWB
NBCR CN6
Figure 1
NBCR PWB
P/J416
Figure 7
10
AIOC PWB
NSC CN1
Figure 1
NSC PWB
P/J501
Figure 9
13
LVPS
P412
Figure 7
14
AIOC PWB
P/J502
Figure 9
10
LVPS
P417
Figure 7
16
AIOC PWB
P/J503
Figure 9
12
LVPS
P418
Figure 7
15
AIOC PWB
P/J504
Figure 9
LVPS
P419
Figure 7
AIOC PWB
P/J505
Figure 9
14
LVPS
P508
Figure 9
15
LVPS
P/J506
Figure 9
11
LVPS
P610
Figure 8
CRU
P/J509
Figure 9
LVPS
P/J3
Figure 9
18
Fuser Lamp
P/J520
Figure 3
HVPS
P/J5
Figure 9
17
Choke Coil
P/J521
Figure 3
HVPS
P/J110
Figure 3
P/J540
Figure 6
STM
P/J130
Figure 2
ROS MPA
P/J541
Figure 6
P/J140
Figure 2
ROS
P/J542
Figure 6
P/J153
Figure 4
P/J600
Figure 4
Fuser Lamp
P/J156
Figure 4
P/J601
Figure 4
Fuser Thermistor
P/J157
Figure 3
P/J620
Figure 2
ROS MPA
Wiring Data
July, 2007
7-46
Initial Issue
WorkCentre 5020
Table 1
P/J No.
Figure
No.
Item No.
Description
P/J630
Figure 8
Billing ID
P/J640
Figure 8
P/J710
Figure 1
UI
P/J711
Figure 1
10
Platen Switch
P/J720
Figure 1
IIT Data
P/J721
Figure 1
IIT Power
Initial Issue
WorkCentre 5020
July, 2007
7-47
Wiring Data
Figure 1 IIT
Wiring Data
July, 2007
7-48
Initial Issue
WorkCentre 5020
Figure 2 ROS
Initial Issue
WorkCentre 5020
July, 2007
7-49
Wiring Data
Figure 3 HVPS
Wiring Data
July, 2007
7-50
Initial Issue
WorkCentre 5020
Figure 4 LH
Initial Issue
WorkCentre 5020
July, 2007
7-51
Wiring Data
Figure 5 Fuser
Wiring Data
July, 2007
7-52
Initial Issue
WorkCentre 5020
Figure 6 STM
Initial Issue
WorkCentre 5020
July, 2007
7-53
Wiring Data
Wiring Data
July, 2007
7-54
Initial Issue
WorkCentre 5020
Figure 8 Rear
Initial Issue
WorkCentre 5020
July, 2007
7-55
Wiring Data
P/
J503
P/
J505
July, 2007
7-56
Initial Issue
WorkCentre 5020