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Learning Object Overview

After you complete this learning object, you should be able to:
Identify the new MAC Softphone features
Identify the new MAC Softphone licensing
List the improvements and differences

MAC Softphone Feature Overview

Notes
IP Office Platform provides support for the newest version of Mac Softphone which is compatible with the newer MAC OS releases.
Also, the MAC Softphone Version 3.5 is not supported on Mac OS 10.8 and 10.9 and the new version of softphone is not backwards compatible and must be used for Mac OS 10.8 and 10.9. In the next few slides well look at some of the differences and
improvements in the new release.

Licensing Enhancements

Notes
The latest MAC Softphone release includes several licensing enhancements. The new IP MAC Softphone license was created for
the new MAC Softphone.
The older versions of the MAC softphone and Windows softphone will not be distributed but customers can still use them after they
upgrade
The older MAC and Windows softphone clients must use a new Legacy softphone license.
The new license will be automatically generated one time only by the upgrade. The number of licenses generated depends on
the number of Power Users + Teleworkers + Mobile Workers and Office Workers (the latter two also require upgrade licenses, i.e.
Mobile Worker Upgrade and Office Worker Upgrade)
Customer who have purchased new MAC licenses should upgrade their MACOS and use the newest MAC client. Otherwise, they
run a risk of having old MAC clients that cannot access their new MAC Softphone licenses. New MAC clients will try to use the new
license first, if none is available it will look for an old one that is available

Set Improvements and Differences

Notes
The major change in the appearance of the softphone is in the display of the call panel

Set Improvements/Differences (continued)

Notes
In the prior release the Phone tab was for placing phone calls (using either a contact or phone number), but not for IMing.
In Release 4 the Contacts tab (and Favorites tab) is for selecting contacts, making calls and/or Instant Messages.

Set Improvements and Differences (continued)

Notes
In the prior release youd type a phone number or contact name, then make a phone call. In Release 4 youll type in the search
field to find matching contacts, then right-click for the possible actions.

Set Improvements and Differences (continued)

Notes
With MAC Softphone version 4, there is just one Messages window where all your instant messages from regular Ims, group chats,
chat rooms, and broadcasted IMs appear

Set Improvements and Differences (continued)

Notes
Security was not explicitly supported on the old MAC softphone and is not listed as being supported with the new softphone.
In addition to English, the MAC client will provide support for three new languages:
1. Spanish
2. French
3. Russian

Learning Object Summary

You should now be able to:
Identify the new MAC Softphone features
Identify the new MAC Softphone licensing
List the improvements and differences