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Legal and Ethical

Issues
in E-Commerce

Legality vs. Ethics


Illegal acts break the law while unethical acts may not be

illegal
Ethics
Branch of philosophy that deals with what is considered right or

wrong
Right and wrong not always clear
Consider
Company sells profiles of customers with information collected through cookies
Company allows personal use of Web but secretly monitors activity
Company knowingly sells tax software with bugs

Major Ethical Issues in Electronic


Commerce

Privacy/Theft of Information
Web tracking
Poor Service
Intellectual Property

Privacy/Theft of Information

Web tracking

Poor Service

Intellectual Property

Major Legal Issues in Electronic


Commerce

Computer Crimes
Taxation
Copyright
Domain name
Consumer Protection

Computer Crimes

Taxation

Copyright

Domain name

Consumer Protection

Summary

Major Ethical & Legal Issues in


Electronic Commerce
THANK YOU

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