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Questionnaireinknowledgemanagement 110712135013 Phpapp02
Questionnaireinknowledgemanagement 110712135013 Phpapp02
A brief introduction
Knowledge management is the systematic process of finding, selecting, organizing,
distilling and presenting information. Tacit knowledge is the knowledge we each carry in
our heads about how to do things, who to call and the lessons learned through experience.
Making it explicit is recording in some media that allows another person to use it. The
media can be a complex computer database or a piece of paper tacked over the water
cooler. These methods are called knowledge retention strategies.
QUESTIONNAIRE
Name
: _________________
Designation
: __________________
Organisation
: _________________
Address
: __________________
__________________
__________________
__________________
Educational
: _________________
Experience
: __________________
Age
: __________________
Qualifications
City/town/village : _________________
1.
Please put a
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b) Something they are already doing but not under the same name.
[ ]
[ ]
[ ]
[ ]
[ ] b)
Nascent stage
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c) Introduction stage.
[ ] d)
Growth stage
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3.
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b) No
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c) Cant say
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b) Information overload.
[ ]
[ ]
[ ]
[ ]
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6.
How much time does it take for an employee to get the relevant knowledge document in
your organization ?
a) A few minutes [ ]
c) A few days
[ ]
b) A few hours
d) Week or more
[ ]
[ ]
7.
Which of the following best describes your organization w. r. t new knowledge creation?
(Rank the factors given below from 1 5 on your choice of preference)
a) Its the job of R&D department only.
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[ ]
[ ]
[ ]
[ ]
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[ ]
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10.
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c) They think knowledge management is each and everybodys job and so everybody
have the best of knowledge.
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d) The prevailing notion is that the knowledge management is the task of a few
designated ones and there is no need for knowledge sharing.
[ ]
e) If any other, please specify ___________________________________________
Your Expert Comments: _________________________________________________________
11.
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b) No
[ ]
c) Cant say
[ ]
12.
Which one is the biggest cultural barrier in knowledge management in your organization?
(Rank the factors given below from 1 8 on your choice of preference)
a) Functional silos.
[ ]
b) Lack of participation.
[ ]
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d) Lack of trust.
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g) Lack of training.
[ ]
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i)
13.
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b) Data warehousing
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c) Intranet
[ ]
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e) Extranet
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g) Groupware
[ ]
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i) E Commerce
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j) Automated Manufacturing
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14.
What are the problems faced by you in using IT for Knowledge Management?
(Rank the factors given below from 1 8 on your choice of preference)
a)
Lack of training.
[ ]
[ ]
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d)
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f) Every day use did not integrate into normal working practice.
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15.
How significant is the role that effective KM can play in achieving the best result w.r.t the
following in your organisation ?
a) Improving competitive advantage
[ ]
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c) Innovations
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d) Inventory reduction.
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e) Employee development.
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f) Cost reduction.
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g) Revenue growth
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h) Better decision-making.
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g) Improving quality
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h) Improving delivery
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16.
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17.
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b) Latest
Knowledge
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c) Timely Knowledge
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18. What do you think are the factors influencing Knowledge retention in your organization ?
(Rank the factors given below from 1 5 on your choice of preference)
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b) Retirement
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c) Promotion
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d) Relocation
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[ ]
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b) Exit Interviews
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c) Mentoring
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d) Documentation
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e) Retiree programs
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f) Coaching
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g) Rotational assignments
[ ]