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Strategic Planning

Spring 1385-86

Dr. Mehran Sepehri


Dr. Ali Kermanshah
Graduate School of Management
Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

Session 1 Saturday 14th Bahman 85


Strategic Planning Fundamentals
Definitions, Terms, and Terminology
Overview of Concepts and Importance
Chapter 1

Strategic Management: Concepts & Cases


11th Edition, Fred David, Prentice Hall, 2006

The Nature of Strategic Management

What Is Strategy and


Why Is It Important?
What goes into Strategy?
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About the Author:

Fred R.. David, Ph.D.

Fred R. David, Ph.D. is an


internationally recognized
strategic planning scholar,
author, and consultant
He received a BS and MBA degree
from Wake Forest University and a
Ph.D. in strategic management from
the University of South Carolina. He is
the Tran-South Professor of Strategic
Management at Francis Marion
University in Florence, South Carolina.
His Strategic Management textbook,
is used in more than 400 colleges and
universities to teach strategic
planning. The textbook is very
practitioner and skills-oriented.
This book has been translated into
Farsi, Spanish, German, Japanese
and Chinese and is widely used
worldwide.

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Themes in 11th ed. of the Text


Global Considerations
impact virtually all strategic decisions

E-commerce
vital strategic management tool

Natural environment
important strategic issue
Why Strategic Management Is a Process?
Who Performs the Tasks of Strategy?
Benefits of Managing Strategically?
Terms to Remember!
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Power of Saying No!

Case of Start-up company


Excellent at Operations
Trying to please everyone
Doing a bit of everything
Working harder, not smarter

Not growing, little profit


No focus, no direction
Losing to specialty stores

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Prime Task of
Strategic Management

Peter Drucker: -- Think through the


overall mission of a business. Ask
the key question: What is our
Business?

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Session 1 -7

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

Thinking Strategically:
The Three Big Strategic Questions
1. Where are we now?
2. Where do we want to go?

Business(es) to be in and market positions to stake out

Buyer needs and groups to serve

Outcomes to achieve

3. How will we get there?

A companys answer to how


will we get there? is its strategy

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Strategic Management
Defined
Art & science of formulating,
implementing, and evaluating,
cross-functional decisions that
enable an organization to achieve
its objectives

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Session 1 -10

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

Strategic Management

In essence, the strategic plan is a


companys game plan

It is fundamental planning, away from


daily operations to bring focus & direction

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Strategic Management
achieves a firms success
through integration

Management

Marketing

Finance/Accounting

Production/Operations

Research & Development

MIS

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What Is Strategy?

Consists of the combination of competitive


moves and business approaches used by
managers to run the company

Managements game plan to

Attract and please customers

Stake out a market position

Compete successfully

Grow the business

Achieve targeted objectives

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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The Hows That


Define a Firm's Strategy

How to please customers

How to respond to changing


market conditions

How to outcompete rivals

How to grow the business

How to manage each functional piece of the


business and develop needed organizational
capabilities

How to achieve strategic and financial objectives

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

Strategy
is HOW
to . . .

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The What of a Companys Strategy

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Session 1 -16

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

Strategy Formulation
Vision & Mission
External Opportunities & Threats
Internal Strengths & Weaknesses
Long-Term Objectives
Alternative Strategies
Strategy Selection

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Issues in Strategy
Formulation
9New
9Newbusiness
business
opportunities
opportunities
9Businesses
9Businessesto
toabandon
abandon
9Allocation
9Allocationof
ofresources
resources
9Expansion
9Expansionor
or
diversification
diversification
9International
9Internationalmarkets
markets
9Mergers
9Mergersor
orjoint
jointventures
ventures
9Avoidance
9Avoidanceof
ofhostile
hostile
takeover
takeover

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Strategy Implementation

Annual Objectives
Policies
Employee Motivation
Resource Allocation

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Strategy
Implementation
Action
ActionStage
Stageof
ofStrategic
Strategic
Management
Management
9Most
9Mostdifficult
difficultstage
stage
9Mobilization
9Mobilizationof
ofemployees
employees
&&managers
managers
9Interpersonal
9Interpersonalskills
skills
critical
critical
9Consensus
9Consensuson
ongoal
goal
pursuit
pursuit

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Strategy Evaluation

Internal Review
External Review
Performance Metrics
Corrective Actions

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Strategy
Evaluation
Final
FinalStage
Stageof
ofStrategic
Strategic
Management
Management
9Subject
9Subjectto
tofuture
future
modification
modification
9Todays
9Todayssuccess
successno
no
guarantee
guaranteeof
offuture
futuresuccess
success
9New
9New&&different
differentproblems
problems
9Complacency
9Complacencyleads
leadsto
to
demise
demise

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Tasks of Strategic Management


Task 1
Develop a
Strategic
Vision
& Mission

Revise as
Needed

Task 2

Task 3

Task 4

Task 5

Set
Objectives

Craft a
Strategy
to Achieve
Objectives

Implement
& Execute
Strategy

Evaluate &
Make
Corrections

Revise as
Needed

Improve/
Change

Improve/
Change

Recycle
as Needed

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Developing a Vision and Mission


The First Task of Strategic Management

Begins with thinking strategically about


The firms future business makeup
Where to take the firm
The task is to
Create a roadmap of a companys future
Decide what future business position to stake out
Provide long-term direction
Give the firm a strong identity

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Missions vs. Strategic Visions


A

mission
statement focuses
on current
business activities
Business(es)

company is in now
Customer needs
currently being
served

strategic vision
concerns a firms
future business
path
The

kind of company
it is trying to become
Customer needs to
be satisfied in the
future

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Competitive Advantage
Strategic Management is Gaining &
Maintaining Competitive Advantage
Anything that a firm does especially
well compared to rival firms

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Achieving Sustained
Competitive Advantage
1. Adapting to change in external trends,
internal capabilities and resources

2. Effectively formulating, implementing &


evaluating strategies

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Integrating Intuition and


Analysis

The strategic management process


attempts to organize quantitative and
qualitative information under conditions
of uncertainty

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Integrating Intuition and


Analysis
Intuition is based on:
Past experiences
Judgment
Feelings

Intuition is useful for decision making in:


Conditions of great uncertainty
Conditions with little precedent

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Integrating Intuition & Analysis

Intuition & Judgment

Analytical Thinking

Involve Management at all levels

Influence all Analyses

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

Intuitive Thinking

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Adapting to Change

Organizations must monitor events


On-going process
Internal and external events
Timely changes

Effective Adaptation
Requires long-term focus
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Adapting to Change
Rate & magnitude of change
increasing dramatically
E-commerce
Demographics
Technology
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Adapting to Change Key


Strategic Management
Questions

What kind of business should


we become?
Are we in the right fields
Are there new competitors?
What strategies should we
pursue?
How are our customers
changing?

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Key Terms
Strategists Firms success/failure
Various Job Titles:
Chief Executive Officer (CEO)
Chief Strategy Officer (CSO)
President
Owner
Board Chair
Executive Director
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Key Terms

Vision Statement
What do we want to become?

Mission Statement
What is our business?

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Key Terms

Opportunities and Threats (External)

Largely beyond the control of a single


organization

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Key Terms
Opportunities & Threats (External)
Analysis of Trends:

Economic

Social

Cultural

Demographic/Environmental

Political, Legal, Governmental

Technological

Competitors

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Key Terms
Opportunities & Threats
Environmental Scanning (Industry Analysis)

Process of conducting research and


gathering and assimilating external
information

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Key Terms
Opportunities & Threats
Basic Tenet of Strategic Management
Take
Takeadvantage
advantageof
of
External
ExternalOpportunities
Opportunities
Strategy Formulation

Avoid/minimize
Avoid/minimizeimpact
impactof
of
External
ExternalThreats
Threats

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Key Terms

Strengths & Weaknesses (Internal)

Controllable activities performed especially


well or poorly

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Key Terms
Strengths & Weaknesses (Internal)
Typically located in functional areas of the firm

Management

Marketing

Finance/Accounting

Production/Operations

Research & Development

Computer Information Systems

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Key Terms
Strengths & Weaknesses
Assessing the Internal Environment
Financial Ratios

Performance Metrics

Internal Factors
Industry Averages

Survey Data

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Key Terms

Long-term Objectives

Mission-driven pursuit of specified results


more than one year out

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Key Terms
Long-term Objectives
Essential for ensuring the firms success

Provide direction

Aid in evaluation

Create synergy

Focus coordination

Basis for planning, motivating, and


controlling

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Key Terms

Strategies

Means by which long-term objectives are


achieved

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Key Terms
Strategies
Some Examples

Geographic expansion

Diversification

Acquisition

Market penetration

Retrenchment

Liquidation

Joint venture

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Key Terms

Annual Objectives

Short-term milestones that firms must


achieve to attain long-term objectives

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Key Terms

Policies

Means by which annual objectives will be


achieved

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Example Strategies in Action in 2005

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Example Strategies in Action in 2005

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Comprehensive strategic management model


External
Audit

Chapter 3

Vision
&
Mission

Long-Term
Objectives

Generate,
Evaluate,
Select
Strategies

Implement
Strategies:
Mgmt Issues

Implement
Strategies:
Marketing,
Fin/Acct,
R&D, CIS

Measure &
Evaluate
Performance

Chapter 2

Chapter 5

Chapter 6

Chapter 7

Chapter 8

Chapter 9

Internal
Audit

Chapter 4

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Strategic Management Model

Strategic Management Process

Dynamic & Continuous


More formal in larger organizations

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Strategic Management Model


1. Identify Existing -

Vision

Mission

Objectives

Strategies

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Strategic Management Model


2.
3.
4.
5.
6.
7.

Audit external environment


Audit internal environment
Establish long-term objectives
Generate, evaluate & select
strategies
Implement selected strategies
Measure & evaluate performance

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Benefits of Strategic
Management
Proactive in shaping firms future

Initiate and influence firms activities


Formulate better strategies
Systematic, logical, rational

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Benefits of Strategic
Management
Financial Benefits
Improvement in sales
Improvement in profitability
Productivity improvement

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Benefits of Strategic
Management
Non-Financial Benefits
Improved understanding of competitors strategies
Enhanced awareness of threats
Reduced resistance to change
Enhanced problem-prevention capabilities

Strategic Planning MBA Sharif Dr. Sepehri Spring 1385

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Benefits of Strategic
Management (Greenley)
1. Identification of Opportunities
2. Objective view of management problems
3. Improved coordination & control
4. Minimizes adverse conditions & changes
5. Decisions that better support objectives

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Benefits of Strategic
Management (Greenley contd)
6. Effective allocation of time & resources
7. Internal communication among personnel
8. Integration of individual behaviors
9. Clarify individual responsibilities
10. Encourage forward thinking

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Benefits of Strategic
Management (Greenley contd)

11. Encourages

favorable attitude toward

change
12. Provides

discipline and formality to the


management of the business

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Why Some Firms Do No


Strategic Planning
Poor reward structures
Fire-fighting
Waste of time
Too expensive
Laziness
Content with success
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Why Some Firms Do No


Strategic Planning
Fear of failure
Overconfidence
Prior bad experience
Self-interest
Fear of the unknown
Suspicion
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Business Ethics & Strategic


Management

Business Ethics defined

Principles of conduct within organizations


that guide decision making and behavior

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Business Ethics & Strategic


Management

Good business ethics

Prerequisite for good strategic management

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Business Ethics & Strategic


Management

Code of business ethics

Provides basis on which policies can be


devised to guide daily behavior and
decisions in the workplace

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Business Ethics & Strategic


Management
Business practices always considered unethical

Misleading advertising
Misleading labeling
Harm to the environment
Insider trading
Dumping flawed products on foreign markets
Poor product or service safety
Padding expense accounts

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Natural Environment
Perspective
ISO used to gain strategic advantage

ISO 9000 focuses on quality control


> 1.5 million companies incorporate ISO

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Natural Environment
Perspective
ISO 14000 standards

Voluntary standards
ISO 14001 standard for Environmental
Management System
Firms minimize harmful effects on
environment

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The Nature of Global


Competition
International/multinational corporations

Parent company
Host country

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The Nature of Global


Competition
Strategy implementation may be difficult

Cultural differences

Norms
Values
Work ethic

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Advantages of International
Operations
Absorb excess capacity
Reduce unit costs
Spread risk over wider markets
Low-cost production facilities
Less intense competition
Lower taxes
Economies of scale
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Disadvantages of International
Operations

Difficult communications
Underestimate foreign competition
Cultural barriers to effective management
Complications arising from currency
differences
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