GIUFFRIDA 675 Greensward Lane Delray Beach, FL 33445 mistylouise@aol.com OBJECTIVE:
Accustomed to working in fast paced environments with the ability to think
quickly and successfully handle difficult clients. Excellent interpersonal skills, superior ability to work well with others in both supervisory or support staff roles.
EMPLOYMENT HISTORY:
DASZKAL BOLTON, LLP ACCOUNTANTS & ADVISORS
March 2013 November 2015 Boca Raton, FL Front Desk Receptionist & Administrative Coordinator
Provided excellent customer service to exemplify the reputation and mission of
a highly respected CPA firm. Job responsibilities included a genuine smile of receiving, greeting, and communicating professionally with visiting clients, answering of high volume, multi-line phone system, and transferring/emailing of phone call communications expeditiously; scheduling and calendaring of flex space/conference rooms for internal CPA staff, etc.; copying, filing, scanning of financial statements to internal CPAs; handling and sorting of heavy mail volume and distribution throughout firm, processed FED-EX shipments (as requested), as well as receiving of in-bound office packages; assistance with communication to office administrator of the arrival of business vendors, assisted with special projects when requested; maintained a neat and professional reception area, plus other miscellaneous tasks. WOODFIELD COUNTRY CLUB February 2009 March 2013 Boca Raton, Florida Front Desk Receptionist Superior customer service skills essentially acting as front desk receptionist for 5-Star Platinum Country Club. Responsibilities include welcoming, greeting and monitoring members and guests into the club fitness center, inclusive of club spa and salon, answering incoming calls and inquiries, maintaining daily shift reports and tallying of daily revenue income records. EDWARDS ANGELL PALMER & DODGE LLP May 2003 - August 2008 Patent and Trademark Law Firm Stamford, CT - Legal Assistant Accepted position in highly prestigious law firm offered through former Managing Partner of prior job employment (SSJR). My position was henceforth requested from two additional attorneys to which I fulfilled a 5+ year position in a highly multi-tasked legal environment engaging in top performance legal assistance in the Intellectual Property Department. My professional responsibilities included meeting extensive daily/weekly/monthly deadlines for processing and filing of patent and trademark applications both domestically with the United States Patent and Trademark Office (USPTO) in Washington, D.C. and abroad with foreign associates; performing close concentrated focus on maintaining associates' workload and staying abreast of daily action required; processing of daily legal documentation to clientele via electronic mail, consistent professional daily contact with office personnel and clients, handling of travel arrangements for attorneys, professional team player assistance.
Resume of Lori J. Giuffrida
Page -2ST. ONGE STEWARD JOHNSTON & REENS, LLC May 2000 - May 2003 Patent and Trademark Law Firm Stamford, CT - Legal Assistant Assisted a Senior Partner and several Patent and Trademark Associates in the Intellectual Property Department of a patent and trademark law firm. Responsible for assistance in meeting extensive daily/weekly/monthly deadlines for the processing and filing of patent and trademark applications, both domestically with the United States Patent and Trademark Office (USPTO), Washington, D.C., and internationally via foreign associates; maintaining extensive file recordkeeping of incoming legal documentation from the USPTO and foreign associates; daily reporting of same to client base; high volume computer usage of processing daily legal documentation (filing of Patent and Trademark Applications, processing of Amendments and Responses, Extensions of Time, Notices of Appeal, Declarations and Powers of Attorney, etc.) in order to prevent applications from becoming abandoned, travel arrangements for attorneys, and miscellaneous team player assistance.
EDUCATION:
COMPUTER SOFTWARE: REFERENCES:
THE MARKETING PARTNERSHIP, INC.
September 1990 - May 2000 Marketing Promotions Agency Stamford, CT - Administrative/Executive Assistant Responsible for administrative and executive support in Marketing Department. Duties initially included supporting two Managing Partners and marketing department staff, subsequently promoted to working for CEO/Owner. Responsibilities included typing of marketing proposals and presentations for current and potential clients, client invoicing, reception coverage, scheduling of appointments, handling of business travel arrangements, ordering of office supplies, creating and maintaining office files, and additional team player support. WILMA BOYD CAREER SCHOOLS, Pittsburgh, PA Course of Study: Airline & Travel Industry - 1978 SEYMOUR HIGH SCHOOL, Seymour, CT Course of Study: Business Microsoft Office (some Excel and Powerpoint), Attorney Information Manager Software Program (AIM); Intellectual Property Document Assembly Software (IPDAS); JONAS (Hospitality) Software Kindly furnished upon request.