Nikki Ho

5685 Andros Place Apartment 11 San Diego, CA 92115 619-573-3631

ho.nikki@outlook.com

OBJECTIVE
Obtain an Convention Staff
EDUCATION
San Diego State University
Bachelor of Science in Hospitality and Tourism Management
Emphasis Event and Planning Management

San Diego, CA
Expected Fall 2015

EXPERIENCE
Front Desk Agent (Intern)
May 2014 to September 2014
Sheraton San Diego Hotel & Marina
San Diego, CA
Process guest arrivals and departures, including all necessary payments
Handle & coordinate room assignments and pre-arrivals
Handle guests' concerns
Offer referral for services and handle requests for information
Handle and store luggage
Assist with the check-in and check-out of groups and tours
Assist other departments as required
Auntie Anne's Pretzels
May 2010 to December 2010
Crew Member
Hong Kong
Prepare doughs and other products (lemonade, butter, Dutch ice, etc.)
Operate cash registers
Perform cleaning and maintenance procedures
COMMUNICATION SERVICE
Event Leader
Lunar New Year 2015- Little Saigon Foundation
Reception
Starwood Kick off Sales 2014
Events Coordinator Assistant
BESA Boogie Event Services Association

February 2015
May 2014
September 2013

SKILLS
Fluent in both conversational and written Cantonese, Mandarin, English and
Korean
Proficient in Mac OSX and Windows platform; Microsoft Office Suites, Adobe
Experienced in Creative Suite, Dreamweaver, Social Media
Cvent certificate